How to use weblogic api to set jms server and presistance store target?

Hi all,
I can do the following from the weblogic admin console..
1) Can set jmsServer target as ejbserver to ejbserver (migratable)(Example: from ejbnode1 to ejbnode (migratable)
2) can set persistance store target as ejbserver to ejbserver (migratble)(Example: from ejbnode1 to ejbnode (migratable)
Now my question is, how can i use the weblogic api to set those things through the coding?
Pl anyone answer my qn.
Thanks in advance.
-Amal

The following is code which im using now,
Here I added jmsserver's targer as "ejbnode1" ok, How can change it to "ejbnode1 (migratable)". I can do this with admin console, but im not sure to do with api.
Help me to do this.
private void createJMSServer(Node node, String suffix) {
          try {
               ObjectName cfgManager = getConfigurationManager();
               ObjectName srvr = (ObjectName) mbeanServer.invoke(
                         domainConfig, "lookupJMSServer", new Object[] { node
                                   .getName()
                                   + suffix }, new String[] { "java.lang.String" });
               if (null == srvr) {
                    srvr = (ObjectName) mbeanServer.invoke(domainConfig,
                              "createJMSServer",new Object[] { node.getName() + suffix },
                              new String[] { "java.lang.String" });
               ObjectName targetSrvr = (ObjectName) mbeanServer.invoke(domainConfig,
                         "lookupServer", new Object[] { node.getTargetNode()},
                         new String[] { "java.lang.String" });
               mbeanServer.invoke(srvr, "addTarget",
                         new Object[] { targetSrvr },
                         new String[] { "javax.management.ObjectName" });
               saveAndActivateChanges(cfgManager);
               ClusterUtil.print("CL_106", "JMSClusterSetup.createJMSServer()",
                         new Object[] { node.getName() + suffix });
          } catch (Exception e) {
               ClusterUtil.throwEx("CL_3006", "JMSClusterSetup.createJMSServer()",
                         e, new Object[] { node.getName() });
     }

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                                                           PO.opt_linkto AS POto,
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    user512743 wrote:
    Hi,
    Here below is the scripts of tables, insert statements and Required output.
    CREATE TABLE VW_LIVEPROCESSOPTION_SIM_v6
    (     "OPTION_ID" NUMBER,
         "QUESTION_ID" NUMBER(10,0),
         "PROCESS_ID" NUMBER(10,0),
         "OPT_INNERTEXT" VARCHAR2(200 CHAR),
         "OPT_LINKFROM" VARCHAR2(20 CHAR),
         "OPT_LINKTO" VARCHAR2(20 CHAR),
         "LIBQUESTION_IDFK" NUMBER,
         "LIBOPTION_IDFK" NUMBER
    Insert into VW_LIVEPROCESSOPTION_SIM_v6(OPTION_ID,QUESTION_ID,PROCESS_ID,OPT_INNERTEXT,OPT_LINKFROM,OPT_LINKTO,LIBQUESTION_IDFK,LIBOPTION_IDFK) values (1,2,450,'Yes',null,'5',null,null);
    Insert into VW_LIVEPROCESSOPTION_SIM_v6(OPTION_ID,QUESTION_ID,PROCESS_ID,OPT_INNERTEXT,OPT_LINKFROM,OPT_LINKTO,LIBQUESTION_IDFK,LIBOPTION_IDFK) values (1,3,450,'Yes',null,'5',null,null);
    Insert into VW_LIVEPROCESSOPTION_SIM_v6(OPTION_ID,QUESTION_ID,PROCESS_ID,OPT_INNERTEXT,OPT_LINKFROM,OPT_LINKTO,LIBQUESTION_IDFK,LIBOPTION_IDFK) values (1,5,450,'Yes',null,'6',null,null);
    Insert into VW_LIVEPROCESSOPTION_SIM_v6(OPTION_ID,QUESTION_ID,PROCESS_ID,OPT_INNERTEXT,OPT_LINKFROM,OPT_LINKTO,LIBQUESTION_IDFK,LIBOPTION_IDFK) values (1,6,450,'Yes',null,'7',null,null);
    Insert into VW_LIVEPROCESSOPTION_SIM_v6(OPTION_ID,QUESTION_ID,PROCESS_ID,OPT_INNERTEXT,OPT_LINKFROM,OPT_LINKTO,LIBQUESTION_IDFK,LIBOPTION_IDFK) values (1,8,450,'Block All',null,'9',null,null);
    Insert into VW_LIVEPROCESSOPTION_SIM_v6(OPTION_ID,QUESTION_ID,PROCESS_ID,OPT_INNERTEXT,OPT_LINKFROM,OPT_LINKTO,LIBQUESTION_IDFK,LIBOPTION_IDFK) values (1,9,450,'Yes',null,'10',null,null);
    Insert into VW_LIVEPROCESSOPTION_SIM_v6(OPTION_ID,QUESTION_ID,PROCESS_ID,OPT_INNERTEXT,OPT_LINKFROM,OPT_LINKTO,LIBQUESTION_IDFK,LIBOPTION_IDFK) values (1,11,450,'Yes',null,'12',null,null);
    Insert into VW_LIVEPROCESSOPTION_SIM_v6(OPTION_ID,QUESTION_ID,PROCESS_ID,OPT_INNERTEXT,OPT_LINKFROM,OPT_LINKTO,LIBQUESTION_IDFK,LIBOPTION_IDFK) values (1,12,450,'Yes',null,'13',null,null);
    Insert into VW_LIVEPROCESSOPTION_SIM_v6(OPTION_ID,QUESTION_ID,PROCESS_ID,OPT_INNERTEXT,OPT_LINKFROM,OPT_LINKTO,LIBQUESTION_IDFK,LIBOPTION_IDFK) values (1,14,450,'Yes',null,'16',null,null);
    Insert into VW_LIVEPROCESSOPTION_SIM_v6(OPTION_ID,QUESTION_ID,PROCESS_ID,OPT_INNERTEXT,OPT_LINKFROM,OPT_LINKTO,LIBQUESTION_IDFK,LIBOPTION_IDFK) values (2,2,450,'No',null,'3',null,null);
    Insert into VW_LIVEPROCESSOPTION_SIM_v6(OPTION_ID,QUESTION_ID,PROCESS_ID,OPT_INNERTEXT,OPT_LINKFROM,OPT_LINKTO,LIBQUESTION_IDFK,LIBOPTION_IDFK) values (2,3,450,'No',null,'4',null,null);
    Insert into VW_LIVEPROCESSOPTION_SIM_v6(OPTION_ID,QUESTION_ID,PROCESS_ID,OPT_INNERTEXT,OPT_LINKFROM,OPT_LINKTO,LIBQUESTION_IDFK,LIBOPTION_IDFK) values (2,5,450,'No',null,'8',null,null);
    Insert into VW_LIVEPROCESSOPTION_SIM_v6(OPTION_ID,QUESTION_ID,PROCESS_ID,OPT_INNERTEXT,OPT_LINKFROM,OPT_LINKTO,LIBQUESTION_IDFK,LIBOPTION_IDFK) values (2,6,450,'No',null,'8',null,null);
    Insert into VW_LIVEPROCESSOPTION_SIM_v6(OPTION_ID,QUESTION_ID,PROCESS_ID,OPT_INNERTEXT,OPT_LINKFROM,OPT_LINKTO,LIBQUESTION_IDFK,LIBOPTION_IDFK) values (2,8,450,'Standard',null,'11',null,null);
    Insert into VW_LIVEPROCESSOPTION_SIM_v6(OPTION_ID,QUESTION_ID,PROCESS_ID,OPT_INNERTEXT,OPT_LINKFROM,OPT_LINKTO,LIBQUESTION_IDFK,LIBOPTION_IDFK) values (2,9,450,'No',null,'11',null,null);
    Insert into VW_LIVEPROCESSOPTION_SIM_v6(OPTION_ID,QUESTION_ID,PROCESS_ID,OPT_INNERTEXT,OPT_LINKFROM,OPT_LINKTO,LIBQUESTION_IDFK,LIBOPTION_IDFK) values (2,11,450,'No',null,'14',null,null);
    Insert into VW_LIVEPROCESSOPTION_SIM_v6(OPTION_ID,QUESTION_ID,PROCESS_ID,OPT_INNERTEXT,OPT_LINKFROM,OPT_LINKTO,LIBQUESTION_IDFK,LIBOPTION_IDFK) values (2,12,450,'No',null,'14',null,null);
    Insert into VW_LIVEPROCESSOPTION_SIM_v6(OPTION_ID,QUESTION_ID,PROCESS_ID,OPT_INNERTEXT,OPT_LINKFROM,OPT_LINKTO,LIBQUESTION_IDFK,LIBOPTION_IDFK) values (2,14,450,'No',null,'15',null,null);
    Insert into VW_LIVEPROCESSOPTION_SIM_v6(OPTION_ID,QUESTION_ID,PROCESS_ID,OPT_INNERTEXT,OPT_LINKFROM,OPT_LINKTO,LIBQUESTION_IDFK,LIBOPTION_IDFK) values (3,8,450,'Disabled',null,'12',null,null);
    Insert into VW_LIVEPROCESSOPTION_SIM_v6(OPTION_ID,QUESTION_ID,PROCESS_ID,OPT_INNERTEXT,OPT_LINKFROM,OPT_LINKTO,LIBQUESTION_IDFK,LIBOPTION_IDFK) values (4,8,450,'User Defined',null,'12',null,null);
    REATE TABLE "VW_LIVEPROCESSITEM_SIM_v6"
    (     "QUESTION_ID" NUMBER(10,0),
         "PROCESS_ID" NUMBER(10,0),
         "INNERTEXT" VARCHAR2(200 CHAR),
         "ITEMTYPE" VARCHAR2(50 CHAR),
         "LINKFROM" VARCHAR2(500 CHAR),
         "LINKTO" VARCHAR2(500 CHAR),
         "ASSOCIATED" VARCHAR2(200 CHAR),
         "CONTENT_ID" NUMBER,
         "EXITPOINT1_ID" NUMBER(10,0),
         "EXITPOINT2_ID" NUMBER(10,0),
         "EXITPOINT3_ID" NUMBER(10,0),
         "RESOLVEIDENTIFIER" VARCHAR2(40 CHAR),
         "LIBQUESTION_IDFK" NUMBER(10,0),
         "FOLLOWONCALL" NUMBER(1,0),
         "USERINPUT" VARCHAR2(200 CHAR),
         "ISLOCKED" NUMBER(1,0),
         "PREVIOUSANSWER" NUMBER(1,0),
         "VISIBLETOAGENT" NUMBER(1,0),
         "RETRYATTEMPT" NUMBER(10,0),
         "TAGS" VARCHAR2(50 BYTE)
    Insert into VW_LIVEPROCESSITEM_SIM_v6 (QUESTION_ID,PROCESS_ID,INNERTEXT,ITEMTYPE,LINKFROM,LINKTO,ASSOCIATED,CONTENT_ID,EXITPOINT1_ID,EXITPOINT2_ID,EXITPOINT3_ID,RESOLVEIDENTIFIER,LIBQUESTION_IDFK,FOLLOWONCALL,USERINPUT,ISLOCKED,PREVIOUSANSWER,VISIBLETOAGENT,RETRYATTEMPT,TAGS) values (1,450,'CBB1015 - Router Firewall Settinngs Process','Title',null,'2',null,null,null,null,null,null,null,null,null,null,null,null,null,null);
    Insert into VW_LIVEPROCESSITEM_SIM_v6 (QUESTION_ID,PROCESS_ID,INNERTEXT,ITEMTYPE,LINKFROM,LINKTO,ASSOCIATED,CONTENT_ID,EXITPOINT1_ID,EXITPOINT2_ID,EXITPOINT3_ID,RESOLVEIDENTIFIER,LIBQUESTION_IDFK,FOLLOWONCALL,USERINPUT,ISLOCKED,PREVIOUSANSWER,VISIBLETOAGENT,RETRYATTEMPT,TAGS) values (2,450,'Is the customers PC Firewall turned off?','Question','1','2.2,2.1',null,null,null,null,null,null,null,null,null,null,null,null,null,null);
    Insert into VW_LIVEPROCESSITEM_SIM_v6 (QUESTION_ID,PROCESS_ID,INNERTEXT,ITEMTYPE,LINKFROM,LINKTO,ASSOCIATED,CONTENT_ID,EXITPOINT1_ID,EXITPOINT2_ID,EXITPOINT3_ID,RESOLVEIDENTIFIER,LIBQUESTION_IDFK,FOLLOWONCALL,USERINPUT,ISLOCKED,PREVIOUSANSWER,VISIBLETOAGENT,RETRYATTEMPT,TAGS) values (3,450,'Advise the customer to turn off the PC Firewall in order to continue. Has this been done?','Question','2.2','3.2,3.1',null,278,null,null,null,null,null,null,null,null,null,null,null,null);
    Insert into VW_LIVEPROCESSITEM_SIM_v6 (QUESTION_ID,PROCESS_ID,INNERTEXT,ITEMTYPE,LINKFROM,LINKTO,ASSOCIATED,CONTENT_ID,EXITPOINT1_ID,EXITPOINT2_ID,EXITPOINT3_ID,RESOLVEIDENTIFIER,LIBQUESTION_IDFK,FOLLOWONCALL,USERINPUT,ISLOCKED,PREVIOUSANSWER,VISIBLETOAGENT,RETRYATTEMPT,TAGS) values (4,450,'Advise the customer the PC Firewall must be switched off before this process????','ExitPoint','3.2',null,null,null,14,null,null,null,null,null,null,null,null,null,null,null);
    Insert into VW_LIVEPROCESSITEM_SIM_v6 (QUESTION_ID,PROCESS_ID,INNERTEXT,ITEMTYPE,LINKFROM,LINKTO,ASSOCIATED,CONTENT_ID,EXITPOINT1_ID,EXITPOINT2_ID,EXITPOINT3_ID,RESOLVEIDENTIFIER,LIBQUESTION_IDFK,FOLLOWONCALL,USERINPUT,ISLOCKED,PREVIOUSANSWER,VISIBLETOAGENT,RETRYATTEMPT,TAGS) values (5,450,'Is the customer able to access the internet now?','Question','3.1,2.1','5.2,5.1',null,null,null,null,null,null,null,null,null,null,null,null,null,null);
    Insert into VW_LIVEPROCESSITEM_SIM_v6 (QUESTION_ID,PROCESS_ID,INNERTEXT,ITEMTYPE,LINKFROM,LINKTO,ASSOCIATED,CONTENT_ID,EXITPOINT1_ID,EXITPOINT2_ID,EXITPOINT3_ID,RESOLVEIDENTIFIER,LIBQUESTION_IDFK,FOLLOWONCALL,USERINPUT,ISLOCKED,PREVIOUSANSWER,VISIBLETOAGENT,RETRYATTEMPT,TAGS) values (6,450,'Is the customer having a problem with a specific website?','Question','5.1','6.2,6.1',null,null,null,null,null,null,null,null,null,null,null,null,null,null);
    Insert into VW_LIVEPROCESSITEM_SIM_v6 (QUESTION_ID,PROCESS_ID,INNERTEXT,ITEMTYPE,LINKFROM,LINKTO,ASSOCIATED,CONTENT_ID,EXITPOINT1_ID,EXITPOINT2_ID,EXITPOINT3_ID,RESOLVEIDENTIFIER,LIBQUESTION_IDFK,FOLLOWONCALL,USERINPUT,ISLOCKED,PREVIOUSANSWER,VISIBLETOAGENT,RETRYATTEMPT,TAGS) values (7,450,'1536: CBB1008 - Browser Setup and Daignostics','SubProcess','6.1',null,'1536-1-0',null,null,null,null,null,null,null,null,null,null,null,null,null);
    Insert into VW_LIVEPROCESSITEM_SIM_v6 (QUESTION_ID,PROCESS_ID,INNERTEXT,ITEMTYPE,LINKFROM,LINKTO,ASSOCIATED,CONTENT_ID,EXITPOINT1_ID,EXITPOINT2_ID,EXITPOINT3_ID,RESOLVEIDENTIFIER,LIBQUESTION_IDFK,FOLLOWONCALL,USERINPUT,ISLOCKED,PREVIOUSANSWER,VISIBLETOAGENT,RETRYATTEMPT,TAGS) values (8,450,'What is the security level on the CPE Management page?','Question','6.2,5.2','8.4,8.3,8.2,8.1',null,279,null,null,null,null,null,null,null,null,null,null,null,null);
    Insert into VW_LIVEPROCESSITEM_SIM_v6 (QUESTION_ID,PROCESS_ID,INNERTEXT,ITEMTYPE,LINKFROM,LINKTO,ASSOCIATED,CONTENT_ID,EXITPOINT1_ID,EXITPOINT2_ID,EXITPOINT3_ID,RESOLVEIDENTIFIER,LIBQUESTION_IDFK,FOLLOWONCALL,USERINPUT,ISLOCKED,PREVIOUSANSWER,VISIBLETOAGENT,RETRYATTEMPT,TAGS) values (9,450,'Change the security level to Standard. Does this resolve the customers issue?','Question','8.1','9.2,9.1',null,280,null,null,null,null,null,null,null,null,null,null,null,null);
    Insert into VW_LIVEPROCESSITEM_SIM_v6 (QUESTION_ID,PROCESS_ID,INNERTEXT,ITEMTYPE,LINKFROM,LINKTO,ASSOCIATED,CONTENT_ID,EXITPOINT1_ID,EXITPOINT2_ID,EXITPOINT3_ID,RESOLVEIDENTIFIER,LIBQUESTION_IDFK,FOLLOWONCALL,USERINPUT,ISLOCKED,PREVIOUSANSWER,VISIBLETOAGENT,RETRYATTEMPT,TAGS) values (10,450,'Issue Resolved','ExitPoint','9.1',null,null,null,1,6,122,null,null,null,null,null,null,null,null,null);
    Insert into VW_LIVEPROCESSITEM_SIM_v6 (QUESTION_ID,PROCESS_ID,INNERTEXT,ITEMTYPE,LINKFROM,LINKTO,ASSOCIATED,CONTENT_ID,EXITPOINT1_ID,EXITPOINT2_ID,EXITPOINT3_ID,RESOLVEIDENTIFIER,LIBQUESTION_IDFK,FOLLOWONCALL,USERINPUT,ISLOCKED,PREVIOUSANSWER,VISIBLETOAGENT,RETRYATTEMPT,TAGS) values (11,450,'Change the security level to Disabled. Is the customer able to browse the internet?','Question','9.2,8.2','11.2,11.1',null,281,null,null,null,null,null,null,null,null,null,null,null,null);
    Insert into VW_LIVEPROCESSITEM_SIM_v6 (QUESTION_ID,PROCESS_ID,INNERTEXT,ITEMTYPE,LINKFROM,LINKTO,ASSOCIATED,CONTENT_ID,EXITPOINT1_ID,EXITPOINT2_ID,EXITPOINT3_ID,RESOLVEIDENTIFIER,LIBQUESTION_IDFK,FOLLOWONCALL,USERINPUT,ISLOCKED,PREVIOUSANSWER,VISIBLETOAGENT,RETRYATTEMPT,TAGS) values (12,450,'Change the security level to Standard. Is the customer able to browse the internet now?','Question','11.1,8.3,8.4','12.2,12.1',null,283,null,null,null,null,null,null,null,null,null,null,null,null);
    Insert into VW_LIVEPROCESSITEM_SIM_v6 (QUESTION_ID,PROCESS_ID,INNERTEXT,ITEMTYPE,LINKFROM,LINKTO,ASSOCIATED,CONTENT_ID,EXITPOINT1_ID,EXITPOINT2_ID,EXITPOINT3_ID,RESOLVEIDENTIFIER,LIBQUESTION_IDFK,FOLLOWONCALL,USERINPUT,ISLOCKED,PREVIOUSANSWER,VISIBLETOAGENT,RETRYATTEMPT,TAGS) values (13,450,'Issue Resolved','ExitPoint','12.1',null,null,null,1,6,123,null,null,null,null,null,null,null,null,null);
    Insert into VW_LIVEPROCESSITEM_SIM_v6 (QUESTION_ID,PROCESS_ID,INNERTEXT,ITEMTYPE,LINKFROM,LINKTO,ASSOCIATED,CONTENT_ID,EXITPOINT1_ID,EXITPOINT2_ID,EXITPOINT3_ID,RESOLVEIDENTIFIER,LIBQUESTION_IDFK,FOLLOWONCALL,USERINPUT,ISLOCKED,PREVIOUSANSWER,VISIBLETOAGENT,RETRYATTEMPT,TAGS) values (14,450,'Ask the customer to perform a master reset. Does this resolve their issue?','Question','12.2,11.2','14.2,14.1',null,282,null,null,null,null,null,null,null,null,null,null,null,null);
    Insert into VW_LIVEPROCESSITEM_SIM_v6 (QUESTION_ID,PROCESS_ID,INNERTEXT,ITEMTYPE,LINKFROM,LINKTO,ASSOCIATED,CONTENT_ID,EXITPOINT1_ID,EXITPOINT2_ID,EXITPOINT3_ID,RESOLVEIDENTIFIER,LIBQUESTION_IDFK,FOLLOWONCALL,USERINPUT,ISLOCKED,PREVIOUSANSWER,VISIBLETOAGENT,RETRYATTEMPT,TAGS) values (15,450,'Faulty CPE','ExitPoint','14.2',null,null,null,1,6,124,null,null,null,null,null,null,null,null,null);
    Insert into VW_LIVEPROCESSITEM_SIM_v6 (QUESTION_ID,PROCESS_ID,INNERTEXT,ITEMTYPE,LINKFROM,LINKTO,ASSOCIATED,CONTENT_ID,EXITPOINT1_ID,EXITPOINT2_ID,EXITPOINT3_ID,RESOLVEIDENTIFIER,LIBQUESTION_IDFK,FOLLOWONCALL,USERINPUT,ISLOCKED,PREVIOUSANSWER,VISIBLETOAGENT,RETRYATTEMPT,TAGS) values (16,450,'Issue Resolved','ExitPoint','14.1',null,null,null,1,6,123,null,null,null,null,null,null,null,null,null);
    CREATE TABLE "LIVEPROCESS_EC_V"
    (     "PROCESS_ID" NUMBER(10,0),
         "USER_ID" NUMBER(10,0),
         "CREATED" TIMESTAMP (6)
    Insert into LIVEPROCESS_EC (PROCESS_ID,USER_ID,CREATED) values (450,7460,to_timestamp('21-APR-08 09.34.41.000000000 AM','DD-MON-RR HH.MI.SS.FF AM'));
    Required O/P in XML format
    <P>
    <Ppid>450</Ppid>
    <PI>
    <PIqid>1</PIqid>
    <PIpid>450</PIpid>
    <PItext>CBB1015 - Router Firewall Settinngs Process</PItext>
    <PItype>Title</PItype>
    <PIto>2</PIto>
    <PO />
    </PI>
    <PI>
    <PIqid>2</PIqid>
    <PIpid>450</PIpid>
    <PItext>Is the customers PC Firewall turned off?</PItext>
    <PItype>Question</PItype>
    <PIfrom>1</PIfrom>
    <PIto>2.2,2.1</PIto>
    <PO>
    <POoid>1</POoid>
    <POqid>2</POqid>
    <popid>450</popid>
    <POtext>Yes</POtext>
    <POto>5</POto>
    </PO>
    <PO>
    <POoid>2</POoid>
    <POqid>2</POqid>
    <popid>450</popid>
    <POtext>No</POtext>
    <POto>3</POto>
    </PO>
    </PI>
    <PI>
    <PIqid>3</PIqid>
    <PIpid>450</PIpid>
    <PItext>Advise the customer to turn off the PC Firewall in order to continue. Has this been done?</PItext>
    <PItype>Question</PItype>
    <PIfrom>2.2</PIfrom>
    <PIto>3.2,3.1</PIto>
    <PIc>278</PIc>
    <PO>
    <POoid>1</POoid>
    <POqid>3</POqid>
    <popid>450</popid>
    <POtext>Yes</POtext>
    <POto>5</POto>
    </PO>
    <PO>
    <POoid>2</POoid>
    <POqid>3</POqid>
    <popid>450</popid>
    <POtext>No</POtext>
    <POto>4</POto>
    </PO>
    </PI>
    <PI>
    <PIqid>4</PIqid>
    <PIpid>450</PIpid>
    <PItext>Advise the customer the PC Firewall must be switched off before this process????</PItext>
    <PItype>ExitPoint</PItype>
    <PIfrom>3.2</PIfrom>
    <PIe1>14</PIe1>
    <PO />
    </PI>
    <PI>
    <PIqid>5</PIqid>
    <PIpid>450</PIpid>
    <PItext>Is the customer able to access the internet now?</PItext>
    <PItype>Question</PItype>
    <PIfrom>3.1,2.1</PIfrom>
    <PIto>5.2,5.1</PIto>
    <PO>
    <POoid>1</POoid>
    <POqid>5</POqid>
    <popid>450</popid>
    <POtext>Yes</POtext>
    <POto>6</POto>
    </PO>
    <PO>
    <POoid>2</POoid>
    <POqid>5</POqid>
    <popid>450</popid>
    <POtext>No</POtext>
    <POto>8</POto>
    </PO>
    </PI>
    <PI>
    <PIqid>6</PIqid>
    <PIpid>450</PIpid>
    <PItext>Is the customer having a problem with a specific website?</PItext>
    <PItype>Question</PItype>
    <PIfrom>5.1</PIfrom>
    <PIto>6.2,6.1</PIto>
    <PO>
    <POoid>1</POoid>
    <POqid>6</POqid>
    <popid>450</popid>
    <POtext>Yes</POtext>
    <POto>7</POto>
    </PO>
    <PO>
    <POoid>2</POoid>
    <POqid>6</POqid>
    <popid>450</popid>
    <POtext>No</POtext>
    <POto>8</POto>
    </PO>
    </PI>
    <PI>
    <PIqid>7</PIqid>
    <PIpid>450</PIpid>
    <PItext>1536: CBB1008 - Browser Setup and Daignostics</PItext>
    <PItype>SubProcess</PItype>
    <PIfrom>6.1</PIfrom>
    <PIas>1536-1-0</PIas>
    <PO />
    </PI>
    <PI>
    <PIqid>8</PIqid>
    <PIpid>450</PIpid>
    <PItext>What is the security level on the CPE Management page?</PItext>
    <PItype>Question</PItype>
    <PIfrom>6.2,5.2</PIfrom>
    <PIto>8.4,8.3,8.2,8.1</PIto>
    <PIc>279</PIc>
    <PO>
    <POoid>1</POoid>
    <POqid>8</POqid>
    <popid>450</popid>
    <POtext>Block All</POtext>
    <POto>9</POto>
    </PO>
    <PO>
    <POoid>2</POoid>
    <POqid>8</POqid>
    <popid>450</popid>
    <POtext>Standard</POtext>
    <POto>11</POto>
    </PO>
    <PO>
    <POoid>3</POoid>
    <POqid>8</POqid>
    <popid>450</popid>
    <POtext>Disabled</POtext>
    <POto>12</POto>
    </PO>
    <PO>
    <POoid>4</POoid>
    <POqid>8</POqid>
    <popid>450</popid>
    <POtext>User Defined</POtext>
    <POto>12</POto>
    </PO>
    </PI>
    <PI>
    <PIqid>9</PIqid>
    <PIpid>450</PIpid>
    <PItext>Change the security level to Standard. Does this resolve the customers issue?</PItext>
    <PItype>Question</PItype>
    <PIfrom>8.1</PIfrom>
    <PIto>9.2,9.1</PIto>
    <PIc>280</PIc>
    <PO>
    <POoid>1</POoid>
    <POqid>9</POqid>
    <popid>450</popid>
    <POtext>Yes</POtext>
    <POto>10</POto>
    </PO>
    <PO>
    <POoid>2</POoid>
    <POqid>9</POqid>
    <popid>450</popid>
    <POtext>No</POtext>
    <POto>11</POto>
    </PO>
    </PI>
    <PI>
    <PIqid>10</PIqid>
    <PIpid>450</PIpid>
    <PItext>Issue Resolved</PItext>
    <PItype>ExitPoint</PItype>
    <PIfrom>9.1</PIfrom>
    <PIe1>1</PIe1>
    <PIe2>6</PIe2>
    <PIe3>122</PIe3>
    <PO />
    </PI>
    <PI>
    <PIqid>11</PIqid>
    <PIpid>450</PIpid>
    <PItext>Change the security level to Disabled. Is the customer able to browse the internet?</PItext>
    <PItype>Question</PItype>
    <PIfrom>9.2,8.2</PIfrom>
    <PIto>11.2,11.1</PIto>
    <PIc>281</PIc>
    <PO>
    <POoid>1</POoid>
    <POqid>11</POqid>
    <popid>450</popid>
    <POtext>Yes</POtext>
    <POto>12</POto>
    </PO>
    <PO>
    <POoid>2</POoid>
    <POqid>11</POqid>
    <popid>450</popid>
    <POtext>No</POtext>
    <POto>14</POto>
    </PO>
    </PI>
    <PI>
    <PIqid>12</PIqid>
    <PIpid>450</PIpid>
    <PItext>Change the security level to Standard. Is the customer able to browse the internet now?</PItext>
    <PItype>Question</PItype>
    <PIfrom>11.1,8.3,8.4</PIfrom>
    <PIto>12.2,12.1</PIto>
    <PIc>283</PIc>
    <PO>
    <POoid>1</POoid>
    <POqid>12</POqid>
    <popid>450</popid>
    <POtext>Yes</POtext>
    <POto>13</POto>
    </PO>
    <PO>
    <POoid>2</POoid>
    <POqid>12</POqid>
    <popid>450</popid>
    <POtext>No</POtext>
    <POto>14</POto>
    </PO>
    </PI>
    <PI>
    <PIqid>13</PIqid>
    <PIpid>450</PIpid>
    <PItext>Issue Resolved</PItext>
    <PItype>ExitPoint</PItype>
    <PIfrom>12.1</PIfrom>
    <PIe1>1</PIe1>
    <PIe2>6</PIe2>
    <PIe3>123</PIe3>
    <PO />
    </PI>
    <PI>
    <PIqid>14</PIqid>
    <PIpid>450</PIpid>
    <PItext>Ask the customer to perform a master reset. Does this resolve their issue?</PItext>
    <PItype>Question</PItype>
    <PIfrom>12.2,11.2</PIfrom>
    <PIto>14.2,14.1</PIto>
    <PIc>282</PIc>
    <PO>
    <POoid>1</POoid>
    <POqid>14</POqid>
    <popid>450</popid>
    <POtext>Yes</POtext>
    <POto>16</POto>
    </PO>
    <PO>
    <POoid>2</POoid>
    <POqid>14</POqid>
    <popid>450</popid>
    <POtext>No</POtext>
    <POto>15</POto>
    </PO>
    </PI>
    <PI>
    <PIqid>15</PIqid>
    <PIpid>450</PIpid>
    <PItext>Faulty CPE</PItext>
    <PItype>ExitPoint</PItype>
    <PIfrom>14.2</PIfrom>
    <PIe1>1</PIe1>
    <PIe2>6</PIe2>
    <PIe3>124</PIe3>
    <PO />
    </PI>
    <PI>
    <PIqid>16</PIqid>
    <PIpid>450</PIpid>
    <PItext>Issue Resolved</PItext>
    <PItype>ExitPoint</PItype>
    <PIfrom>14.1</PIfrom>
    <PIe1>1</PIe1>
    <PIe2>6</PIe2>
    <PIe3>123</PIe3>
    <PO />
    </PI>
    </P>
    Thanks in advance
    Edited by: user512743 on Nov 18, 2008 4:46 AM

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