Hp 15-n010sg stuttering/crackles

Product Name
15-n010sg
Product Number
E7E45EA
Microprocessor
Intel Core i7-4500U (1.8 GHz, 4 MB cache, 2 cores)
Memory
8 GB DDR3L
Video Graphics
NVIDIA GeForce GT 740M (2 GB DDR3 dedicated)
Hard Drive
500 GB 5400 rpm SATA
Multimedia Drive
SuperMulti DVD±RW with double layer support
Display
39.6 cm (15.6") HD WLED BrightView Touchscreen (1366 x 768)
Network Card
Integrated 10/100 BASE-T Ethernet LAN
Wireless Connectivity
802.11b/g/n
Sound
DTS sound+ with 2 speakers
Since a recent update all I get is crackling and stuttering with sound via headphones in the headphone jack. Sound via the external speakers are excellent. Running windows 8.1. When I boot to ubuntu I have no headphone issues.
How can I resolve this.

There is most possibility is your headphone is not working properly but you have told  you have tried on ubutun it will working fine. here ill like to tell you that Sometimes some headphones does not support newer version of OS or some OS's
I think your headphone doesnt support windows 8 because you have tried on external sounds they are working fine.
There is another possibility is which sound you are playing while on windows you are using low quality sound or you have configured windows audio settings incorrect Try to reset your windows audio settings and play HD quality sound track see if your problem was solved.
If you have tried all as i told and problem is not solved then you have to check your headphone.

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    Hi there @london95 
    Welcome to the HP Support Forums! It is a great place to find the help you need, both from other users, HP experts and other support personnel.
    As you describe lag and audio crackling, a good place to start is with looking at things affecting system performance.
    Resolving Slow System Performance (Windows 8)
    Also, here is a reference page that should be of use to you.
    Windows 7: How To Radically Improve (or Worsen) Sound Quality in Windows 7 - sevenforums.com
    Let me know if those help.
    Malygris1
    I work on behalf of HP
    Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
    Click Kudos Thumbs Up on the right to say “Thanks” for helping!

  • ITunes 11.0.2 crackling and stuttering in OSX10.8.3

    Since applying the 10.8.3 release my iMac's sound is worse than before. On 10.8.2 I would get an occasional stutter. Now on 10.8.3 I still have the occasional stutter but the addition of a worse crackling sound! Is anyone else experiencing this? It also happens on Spotify. Have not tried anything else.
    This is ruining my media experience! With the Apple Maps fiasco and Apple software not up the standard it used to be I'm considering pulling the plug on Apple products.
    For the record I'm running a Mid 2010 iMac 2.93GHz i7 processor with 8 GB of 1333MHz DDR3 RAM.

    Hi evrysing,
    I had the same problem, but I found a very simple workaround (as far as the ordering is concerned).
    (I'm using Windows at the moment so probably on the Mac it may be a bit different).
    While displaying the "on my iDevice" music list, click on the following menu items:
    "View"->"View Options" (or Ctrl+J on windows)
    A popup window will be displayed, where you can select the columns you wish to view, but also (and more important) the sort order!
    Hope this is helpful info!
    Bye bye.

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