HP 8500 A Web Service connection problem

Hi All,
I hope someone can help me please I have just bought my HP 8500A. I try to setup the web server it says I have to do an update, its starts downloading then half way through it crashes. I have tried a few things like update the firmware on my router to the latest, I have a Billion 3G/ADSL 2 router, Still no luck. I have tried the switching off and on thing. That never worked and I have also tried changing the IPV4 settings to Manual IP Address and DNS to manual and still no luck. I am a home user so there is no "Firewall, well there is windows but i tried switching that off as well" . I can print fine and all that and my devices pick up the printer fine. Ok so my setup is so, Windows 7 Ultimate 64bit running with the Billion wireless Router. the HP printer is wireless setup and not connected to the computer via the USB printer cable.
Please advise soonest.
Thanks very much

Hello MyStang,
Is it a new printer or refurbished printer which you have purchased. Check the sticker at the back of the printer. From the printer menu Setup ==> Print Reports ==> select Print Status Report. Once this report is printed, check the model number and product name. What does it say?
Say "Thanks" by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"

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Hi,
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Hi everybody,
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hello colleagues,
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I have recently upgraded from 4.5 to Xcelsius 2008 and am having trouble getting the Web Service Connections set up correctly for my QaaWS.
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I have even tried re-installing QaaWS.
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Edited by: Anthony Jones on Jan 8, 2009 12:18 PM

Hi Anthony,
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try
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Alan

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you could try that out....

Web Service Connection Date Input Values Converted to Number

I am using a Web Service Connection that has an input value called 'ModifiedOn' that is a date type. The problem that I have is that instead of sending a date string like '2008-08-04' it sends a number '39665' as the input to the web service method instead. Is there a way to force a date string to be returned instead of the number?
Here is the XML that is being sent to the web service method from Xcelsius:
<?xml version="1.0" encoding="UTF-8"?>
<soap:Envelope xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:n0="http://tempuri.org/" xmlns:soapenc="http://schemas.xmlsoap.org/soap/encoding/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
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                  <n0:RateRevenueType RateRevenueTypeId="" Description="">
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                  <n0:RateRevenueType RateRevenueTypeId="" Description="">
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                  <n0:RateRevenueType RateRevenueTypeId="" Description="">
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               </n0:RateRevenueIndustrial>
               <n0:RateRevenueGovernmental RateRevenueTypeId="" CreatedBy="1" NumOfCustomers="6" NumNewCustomers="12004" RateRevenueId="" Deleted="false" MonthlyAvgUsage="40000" HookupCharge="77" VolumeCharge="0" VolumeRate="0.39" ScenerioId="" ModifiedBy="-1" CreatedOn="39665" FixedRate="50" ModifiedOn="39665">
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                  <n0:RateRevenueType RateRevenueTypeId="" Description="">
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            </n0:Scenerio>
            <n0:ErrorMessage>
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            <n0:Forecast EstSystemCapacityYear4="" Industrial="0" Other="0" RateRevenue="0" EstSystemCapacityYear5="" HookupRevenue="0" CreatedBy="1" OtherRevenue="0" ModifiedBy="-1" CapitalFunds="0" ModifiedOn="39665" OperationsNMaintenanceExpenses="0" GeneralNAdminExpenses="0" OtherExpenses="0" Governmental="0" Deleted="false" ResidentialRates="0" CapitalImprvFundsYear2="0" CapitalImprvFundsYear3="0" CapitalImprvFundsYear4="0" CapitalImprvFundsYear5="0" CapitalExpYear2="0" CapitalExpYear3="0" CapitalExpYear4="0" CustResidential="0" CapitalExpYear5="0" Year="2008" EstSystemCapacityYear1="" Commercial="0" EstSystemCapacityYear2="" CreatedOn="39665" ScenerioId="" EstSystemCapacityYear3="" Mhi="0">
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            <n0:Expense OpsMartriesNSupplies="1000000" CapitalNonFacility="1000000" AdminEngineering="1000000" ModifiedBy="-1" OpsMonitoring="1000000" Deleted="false" CreatedBy="1" OpsTransportation="1000000" AdminConservation="1000000" ModifiedOn="39665" CapitalDebtService="1000000" OpsMisc="1000000" AdminMisc="1000000" OpsUnaccountedWater="1000000" OtherDepreciation="1000000" OpsSalariesNBenefits="1000000" AdminSalareisNBenefits="1000000" OtherDeductionsFeesExp="1000000" OpsPowerNUtility="1000000" AdminOfficeSupplies="1000000" CapitalNewFacilities="1000000" AdminInsurance="1000000" ScenerioId="" OpsChemicalNTreatment="1000000" CapitalOther="1000000" AdminLegalNAccounting="1000000" CreatedOn="39665" CapitalReplacement="1000000" CapitalLeakageRepair="1000000">
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   </soap:Body>
</soap:Envelope>
Edited by: Aaron Jackson on Aug 7, 2008 10:44 PM

Hi Aaron,
You may want to try formatting the cell of "ModifiedOn" to a TEXT format instead of date to get yyyy/mm/dd formatting to appear.
It seems that Xcelsius automatically converts any type of date-specific formatting (as specified from Excel) to a date serial, which is what you are seeing here.
Hope that works.

Error in ADF Web Service Connection

Hello everyone.
I have the following problem.
Create a "Web Services Proxy" to consume a Web Services outside the application.
Web services require authentication and create a Web ADF Services Connection to authenticate, but when you programmatically use the ADF Web Service Connection I get the following error:
java.lang.NullPointerException
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     at oracle.j2ee.ws.common.jaxws.runtime.GenericJavaType.create(GenericJavaType.java:97)
     at oracle.j2ee.ws.common.jaxws.runtime.GenericJavaType.create(GenericJavaType.java:118)
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     at edu.esade.portal.wsclient.wordpress.WordPressCliente.getBlogs(WordPressCliente.java:105)
     at edu.esade.portal.wsclient.wordpress.WordPressCliente.main(WordPressCliente.java:167)
The code I use to get the connection is:
private DatosBlogsBndQSService getDatosBlogsBndQSService () {
Context ctx;
try {
ctx = ADFContext.getCurrent().getConnectionsContext();
WebServiceConnection wsc = (WebServiceConnection) ctx.lookup("DatosBlogsBndQSService");
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return proxy;
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e.printStackTrace();
return null;
Finalmente la configuración del recurso es:
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<Factory className="oracle.adf.model.connection.webservice.api.WebServiceConnectionFactory"/>
<RefAddresses>
<XmlRefAddr addrType="WebServiceConnection">
<Contents>
<wsconnection description="URL-XXX" service="{URL-XXX}DatosBlogsBndQSService">
<model name="{URL-XXX}DatosBlogsBndQSService" xmlns="http://oracle.com/ws/model">
<service name="{URL-XXX}DatosBlogsBndQSService">
<port name="DatosBlogsBndQSPort" binding="{URL-XXX}DatosBlogsBnd">
<soap username="transportUserName" password="transportPassword" addressUrl="URL-XXX" xmlns="http://schemas.xmlsoap.org/wsdl/soap/"/>
<operation name="consultarPosts">
<soap soapAction="URL-XXX" xmlns="http://schemas.xmlsoap.org/wsdl/soap/"/>
<output name=""/>
<input name=""/>
</operation>
<operation name="listarBlogs">
<soap soapAction="URL-XXX" xmlns="http://schemas.xmlsoap.org/wsdl/soap/"/>
<output name=""/>
<input name=""/>
</operation>
</port>
</service>
</model>
</wsconnection>
</Contents>
</XmlRefAddr>
<SecureRefAddr addrType="transportPassword"/>
<SecureRefAddr addrType="transportUserName"/>
</RefAddresses>
</Reference>
When the Web Service did not require authentication to work without problem, the error arises when you need to login and use the "ADF Web Services Connection", is there some other way to log in using the Web Service proxy client directly?
Any help is welcome.
Regards.
Marcelo

Hi Shay.
I not use Web service data control, I use only Web Service proxy and the client class for populate data to view object programmatically.
However, in a test class do I have this:
public class WordPressCliente {
private final static Logger logger = Logger.getLogger(WordPressCliente.class);
public WordPressCliente() {
super();
private DatosBlogsBndQSService getDatosBlogsBndQSService () {
Context ctx;
try {
ctx = ADFContext.getCurrent().getConnectionsContext();
WebServiceConnection wsc = (WebServiceConnection) ctx.lookup("DatosBlogsBndQSService");
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DatosBlogsBndQSService proxy = wsc.getJaxWSPort(DatosBlogsBndQSService.class);
return proxy;
} catch (NamingException e) {
e.printStackTrace();
return null;
private DatosBlogsPT getDatosBlogsPortClient() throws Exception {
URL baseUrl = DatosBlogsBndQSService.class.getResource(".");
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QName qName = new QName("http://esade.edu/soa/servicio/DatosBlogs/v01_00","DatosBlogsBndQSService");
System.setProperty("http.username", "atsistemas");
System.setProperty("http.password", "atsistemas2011");
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DatosBlogsPT wordpressPT = integracionWordpress.getDatosBlogsBndQSPort();
if (ArchivoUtil.getInstance().getPropiedad("ws.integracion.wordpress.autenticacion").equals("true")) {
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BindingProvider bp = (BindingProvider)wordpressPT;
bp.getRequestContext().put(BindingProvider.USERNAME_PROPERTY, ArchivoUtil.getInstance().getPropiedad("ws.integracion.wordpress.usuario"));
bp.getRequestContext().put(BindingProvider.PASSWORD_PROPERTY, ArchivoUtil.getInstance().getPropiedad("ws.integracion.wordpress.clave"));
DatosBlogsPT wordpressPT = getDatosBlogsBndQSService().getDatosBlogsBndQSPort();
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private DatosItemsPT getDatosItemsPortClient() throws Exception {
DatosItemsBndQSService datosItems = new DatosItemsBndQSService();
DatosItemsPT itemsPT = datosItems.getDatosItemsBndQSPort();
if (ArchivoUtil.getInstance().getPropiedad("ws.integracion.items.autenticacion").equals("true")) {
BindingProvider bp = (BindingProvider)itemsPT;
bp.getRequestContext().put(BindingProvider.USERNAME_PROPERTY, ArchivoUtil.getInstance().getPropiedad("ws.integracion.wordpress.usuario"));
bp.getRequestContext().put(BindingProvider.PASSWORD_PROPERTY, ArchivoUtil.getInstance().getPropiedad("ws.integracion.wordpress.clave"));
return itemsPT;
public List<Blog> getBlogs() throws Exception {
List<Blog> lista = null;
try {
DatosBlogsPT cliente = getDatosBlogsPortClient();
FiltroBlogs filtroBlog = new FiltroBlogs();
ListarBlogsInput blogInput = new ListarBlogsInput();
HeaderESADE header = new HeaderESADE();
header.setUsernameESADE("");
header.setParentSOAComponent("");
blogInput.setFiltroBlogs(filtroBlog);
lista = cliente.listarBlogs(blogInput,header).getBlogs().getBlog();
} catch (ClientTransportException e) {
logger.error(e.getStackTrace());
e.printStackTrace();
ADFUtils.showMessage(Constantes.TITULO_01, Constantes.MENSAJE_01);
return lista;
public List<Post> getPostsPorBlog(String idBlog) throws Exception {
List<Post> lista = null;
try {
DatosBlogsPT cliente = getDatosBlogsPortClient();
ConsultarPostsInput postInput = new ConsultarPostsInput();
FiltroPosts filtroPost = new FiltroPosts();
HeaderESADE header = new HeaderESADE();
filtroPost.setBlogId(new Long(idBlog).longValue());
filtroPost.setFechaInicio(FechaUtil.getFecha());
filtroPost.setFechaFin(null);
header.setUsernameESADE("");
header.setParentSOAComponent("");
lista = cliente.consultarPosts(postInput,header).getPosts().getPost();
} catch (ClientTransportException e) {
logger.error(e.getStackTrace());
ADFUtils.showMessage(Constantes.TITULO_01, Constantes.MENSAJE_01);
return lista;
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WordPressCliente wordPressCliente = new WordPressCliente();
try {
Iterator i = wordPressCliente.getBlogs().iterator();
while (i.hasNext()) {
Blog blog = (Blog)i.next();
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try {
Iterator j = wordPressCliente.getPostsPorBlog(Long.toString(blog.getId())).iterator();
while (j.hasNext()) {
Post post = (Post)j.next();
logger.debug(" Post Id:" + post.getId() + " autor:" + post.getAutor() + " titulo:" + post.getTitulo() + " size ambitos:" + post.getAmbitos().getAmbito().size() +
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e.printStackTrace();
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e.printStackTrace();
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Web Services Connection Timeout

Hello All,
I have a web services client that runs in Tomcat. When making a web service call, I am getting the following exception:
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at com.sun.xml.rpc.client.http.HttpClientTransport.invoke(HttpClientTransport.java:87)
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JDK = 1.3.1
OS = IBM AIX 5.2
Tomcat = 4.1.27
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JAX RPC = 1.0.3
Any help is appreciated.
Regards,
Jeba

I am able to make HTTPS connection from the Tomcat. If is the connection time out, would that affect the straight HTTPS call also. Also this seems to work on a Windows box. The connection timeout is being received on AIX only and I am able to make HTTPS connection from within tomcat. The web service call using HTTPS is getting the connection time out error message.

Using Encrypted Web Service connections within Xcelsius 2008 SP1 - FP3

Hi all,
I'm running the latest version of Xcelsius Server 2008 and have setup a simplistic dashboard that uses 4 web service connections to dynamically call queries within a SQL Server 2008 database. The dashboard has been exported to html and I can serve this to the WWW.
I have since created a new https website (using a self signed certificate) and can now serve my Xcelsius dashboard via https. My problem is that I have had to run my old website in parallel (as it serves the said non-encrypted web service) which is linked within the swf source (that is running on the new https enabled website).
Upon trying to alter my existing xlf file so that it references the encrypted web service URL (which works fine via the browser) it prompts me to accept the self signed certificate. Once I click yes, and then add the certificate to the certificate store the whole thing locks up and I am forced to close Xcelsius.
Am I right in thinking that Xcelsius will not accept self signed certificates or encrypted web services at all? For me this is big security concern because if I want to share my dashboard via the WWW I have to accept the fact that I need to run an unsecure web service.
Is this something that is only supported in Xcelsius Enterprise?
TIA

Hello Paul,
Sorry not to have replied to this sooner.
We have had experience of hosting Xcelsius Dashboards using Https: for one of our clients here at Flynet.
We noticed a number of issues , we did have problems relating to the Firewall on our Gateway server for example. We also had issues with the number of active connections processed when the dashboard is running. I think the default for Https: is 2 , so the connections can be queued up. Have you retried with one connection open. The Dashboard we did however did have up to 12 connections, so Xcelsius can handle multiple connections.
When developing the Dashboards using Xcelsius I did have to import using the Web Service URL of the remote server which was Https: However due to issues sometimes with our Gateway Firewall and the way our Local Network had to access the https: URL , what I tended to do was develop using a localhost Web service and then switch the URL to use the https: Web Service once the dashboard was exported to the server it was to be hosted on.
What we did notice for example is that we could have a dashboard running locally quite happily using the https: web services which are actually on [http://www.flynetviewer.com] then we would start getting #2 type flash errors. To solve this we had to restart our Windows Firewall on our gateway server. We could run the dashboard fine if run from our web site.
I am not sure if the issues you have are related to this. I have had problems when I had to import the https: web service URL on my local machine , I am prompted for the Username password for the Https: location , but when trying to import Xcelsius has a problem and exits. Due to these problems I tended to use a local Web service when developing. I know this isn't always practical.
I was running on Vista 64 bit , but I also have XP and Server 2003 running on Virtual machines.
I will be happy to share information my experiences with you.
Best Regards,
Ian Learmonth
Flynet
Updated to add: I have just successfully imported an https: Web service. Mapped it to the dashboard , run it and invoked sucessfully. This was on Windows XP professional SP2.
I did the same thing on Windows Vista 64 bit and had an issue. So not sure what operating system you are using or whether it's a Certificate thing. I can try and find out a bit more on our Certificate if you need to find out what the issue is.
The Vista issue seems to have been resolved by running Xcelsius as Administrator.
When successfully importing I was prompted for the Username and Password for the URL but not the Certificate.
Edited by: Ian Learmonth on Apr 23, 2009 12:18 PM
Edited by: Ian Learmonth on Apr 23, 2009 12:30 PM

"Unable to log URL" error when importing WSDL into Web Service connection

Hello Experts
I'm using Xcelsius Engage and I'd like to use Web Service connection.
I've developed my own Web service (that is using 2 other web service inside it).
and now I'm trying to import it into the Xcelsius (connection --> Web service connection).
And I get the follwoing error:
"Unable to log URL"
When I browse to my wsdl file in IE the file is loaded with no problem.
When trying to import other URLs it also works fine (for example: http://www.xignite.com/xFinancials.asmx?wsdl)
Any idea?
Thanks,
Miki

Hi Matt
Thanks a lot!!!
Indeed the solution was in the follwoing thread:
VB.net code to create XML
Parsing the query result fixed the problem.
For others who might have the same problem:
Here's a working web service (C# code, for vb code follow the link to the thread above):
public Service () {
    public struct QueryResult
      public string SlpName;
      public string Commission;
    [WebMethod]
public QueryResult[] RunQuery()
      // Open Connection - Query Data from DB table - Close connection
      SqlConnection connection = new SqlConnection("Data Source=(local);Integrated Security=SSPI;Initial Catalog=SBODemoUS");
      SqlDataAdapter adapter = new SqlDataAdapter(
        "SELECT SlpName, Commission FROM OSLP", connection);
      DataTable DT_QryResult = new DataTable();
      adapter.Fill(DT_QryResult);
      connection.Close();
      // Parse data to be forward to Xcelsius
      QueryResult[] QryRes = null;
      QryRes = new QueryResult[DT_QryResult.Rows.Count];
      int i=0;
      foreach (DataRow row in DT_QryResult.Rows)
        QryRes<i>.SlpName = row["SlpName"].ToString();
        QryRes<i>.Commission = row["commission"].ToString();
        i++;
      return QryRes;
Best regards,
Miki

"Unable to load URL" - SQL Server 2005 DB Web Service Connection

Hi ,
I am using XCelsius version 5.0.0.99 to create dashboards connecting to SQL Server 2005.
Find below the details of the steps -
1. Created a web service within SQL Server 2005 database.
2. Copied the WSDL URL.
3. In XCelsius 2008 -> Data Manager -> Web Service Connection, pasted the URL in the WSDL URL input box and clicked "Import" to import the methods. At this point I am getting "Unable to load URL" .
Am I missing any step ?
Any suggestion would be highly appreciated.
Note : I have tested the web service by using it in a ASP.Net project and works fine.
Thanks
Chitra

Hi,
Error :unable to Load URL occurs" because Crystal xcelsius only support single schema web service created from Query as a web service and Flynet tool available in xcelsius 2008.
The reason:
All the web service create from Sql 2005 ,PHP script produced multiple scehma web service and crystal xcelsius only support single schema web service which can be created from Query as a web service or Flynet.
Please revert in case of any queries.
Regards
Kekti Fadnavis

Mapping input values for a web service connection to a range of cells

I've created a web service connection in Xcelsius data manager. My web service requires an array of integer as input parameter. How do I map input values for a web service connection to read from a range of cells in the spreadsheet, e.g. $A$2:$A$20, in similar way of mapping output values to write to a range of cells in the spreadsheet?
For output values of the web service, I can specify to map the output values to write to a range of cells. However, it doesn't seem to work for reading the input values.
I can map input values for each node to a single cell, e.g. $A$2, in the spreadsheet. However, when I set the "Read From" field to a range of cells, e.g. $A$2:$A$20, it only reads in the first value in the range.
Is there any way that we can do this mapping for input values as we do for output values?
Your assistance is very much appreciated.
Regards,
Van

Van,
There is a workaround for that...
Example:
My Webservice accepts input data range in a specific format with " :" symbol, i.e. 072008:082008
Now what i do is
A1 = 072008
A2 = 082008
A3 = CONCATENATE(A1,":",A2)
so A3 = 072008:082008
Now i map the input value in web service to cell A3
P.S have 2 input box components and map it to cells A1 and A2, i.e you are giving users an option to enter the range of values...then web service will capture the range and refreshes data with the range of values user entered.
hope this helps..
-Anil

Dynamic columns on output values for a Web Service connection

Hello,
I'm trying to create a web service connection that is similar in response to the XML data connection in that i don't want to fix the number of columns per row down in the WSDL. i.e. i want to create an array of columns:
<xsd:complexType name="XLRowDef">
    <xsd:sequence>
      <xsd:element name="column" curashared:shortname="c" type="xsd:string" minOccurs="0" maxOccurs="unbounded"/>
    </xsd:sequence>
</xsd:complexType>
and for the user of the WSDL (the guy who will design the dashboard) to be able to fix and link the number of columns when he designs the dashboard. I was hoping the button would reveal itself in the "output values" box much like it does in the "input values" but no matter how i twist the xsd - no joy. I also tried just linking the column element to multiple excel columns but still fixes to the first column in the range. Can this result be achieved in Xcelsius short of using an XML data connection?
Regards,
Gilbert

Van,
There is a workaround for that...
Example:
My Webservice accepts input data range in a specific format with " :" symbol, i.e. 072008:082008
Now what i do is
A1 = 072008
A2 = 082008
A3 = CONCATENATE(A1,":",A2)
so A3 = 072008:082008
Now i map the input value in web service to cell A3
P.S have 2 input box components and map it to cells A1 and A2, i.e you are giving users an option to enter the range of values...then web service will capture the range and refreshes data with the range of values user entered.
hope this helps..
-Anil

HP 8500 A Web Service connection problem

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