HP Document Manager not "finishing"
Hey there
I have a problem that is driving me insane. So I bought a J4580... and it prints just fine. I went to use the scanner... and I ran into this problem:
It scans fine.. but when I hit the finish button.... NOTHING happens. I also can't exit out of HP scanning or HP document manager, I have to loadup the task manager and kill the process. Any tips?
I will try to help you get HP Document Manager working properly again but I have a few questions first.
1. When you say 4680, do you mean the Officejet J4680?
2. What is the operating system of the computer you are having problems with?
3. How is the printer connected to the computer?
My main suggestion would be to power everything off completely and then turn it back on and try the scan again after everything has had time to reboot. If this happens again, how many programs are running in the background and how big is the scan (or rather does this happen on every scan regardless of size)?
I'm happy to assist!
Don't forgot to say thanks by giving "Kudos" if I helped solve your problem.
When a solution is found please mark the post that solves your issue.
Every problem has a solution!
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Thanks for replying.
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Arun.Managed to finish the app.
Below you can find the code of the most important files:
First my UCM_TEST class. This class i have used to test the IDC API and to use as an upload and delete function.
The implementation is not realy clean. In normal environments you will have a controller taking care of the IdcContext and IdcClient instead of creating one every single call. As you can see.. it is fairly easy to create a connection and call the service
package services2;
import java.io.File;
import java.util.Iterator;
import oracle.stellent.ridc.IdcClient;
import oracle.stellent.ridc.IdcClientManager;
import oracle.stellent.ridc.IdcContext;
import oracle.stellent.ridc.model.DataBinder;
import oracle.stellent.ridc.model.DataObject;
import oracle.stellent.ridc.model.DataResultSet;
import oracle.stellent.ridc.protocol.ServiceResponse;
public class UCM_TEST {
public UCM_TEST() {
super();
public static void upload(File f,String title,String name) {
try
IdcClientManager manager = new IdcClientManager();
IdcClient idcClient = manager.createClient("idc://localhost:4444");
IdcContext userContext = new IdcContext("weblogic", "weblogic1");
// populate the binder with the parameters
DataBinder binder = idcClient.createBinder();
binder.putLocal ("IdcService", "CHECKIN_UNIVERSAL");
// get the binder
binder.putLocal ("dDocTitle", title);
binder.putLocal ("dDocName", name);
binder.putLocal ("dDocType", "Document");
binder.putLocal ("dSecurityGroup", "Public");
// add a file
binder.addFile ("primaryFile",f);
// checkin the file
ServiceResponse response = idcClient.sendRequest (userContext, binder);
DataBinder serverBinder = response.getResponseAsBinder ();
binder = response.getResponseAsBinder ();
Iterator it = binder.getResultSetNames().iterator();
while(it.hasNext()) {
System.out.println(it.next());
catch(Exception e)
e.printStackTrace();
public static void deleteContent(String id,String name) {
try
IdcClientManager manager = new IdcClientManager();
IdcClient idcClient = manager.createClient("idc://localhost:4444");
IdcContext userContext = new IdcContext("weblogic", "weblogic1");
// populate the binder with the parameters
DataBinder binder = idcClient.createBinder();
binder.putLocal ("IdcService", "DELETE_DOC");
// get the binder
binder.putLocal ("dID", id);
binder.putLocal ("dDocName", name);
ServiceResponse response = idcClient.sendRequest (userContext, binder);
DataBinder serverBinder = response.getResponseAsBinder ();
binder = response.getResponseAsBinder ();
Iterator it = binder.getResultSetNames().iterator();
while(it.hasNext()) {
System.out.println(it.next());
catch(Exception e)
e.printStackTrace();
public static void main(String[] args)
try
IdcClientManager manager = new IdcClientManager();
IdcClient idcClient = manager.createClient("idc://localhost:4444");
IdcContext userContext = new IdcContext("weblogic", "weblogic1");
// populate the binder with the parameters
DataBinder binder = idcClient.createBinder();
binder.putLocal ("IdcService", "CHECKIN_UNIVERSAL");
// get the binder
binder.putLocal ("dDocTitle", "Test File");
binder.putLocal ("dDocName", "test-checkin-8");
binder.putLocal ("dDocType", "Document");
binder.putLocal ("dSecurityGroup", "Public");
// add a file
binder.addFile ("primaryFile", new File ("C:\\test\\test.txt"));
// checkin the file
ServiceResponse response = idcClient.sendRequest (userContext, binder);
DataBinder serverBinder = response.getResponseAsBinder ();
binder = response.getResponseAsBinder ();
Iterator it = binder.getResultSetNames().iterator();
while(it.hasNext()) {
System.out.println(it.next());
catch(Exception e)
e.printStackTrace();
}I add a popup that shows when the user clicks the upload button in my JSPX:
<af:commandButton id="btnUpload" text="Upload" partialSubmit="true">
<af:showPopupBehavior triggerType="click" popupId="popUpload"/>
</af:commandButton>
<af:popup id="popUpload" contentDelivery="lazyUncached">
<af:dialog id="dlgUpload" title="Upload document"
dialogListener="#{IndexBean.dialogListener}">
<af:panelFormLayout id="frmUpload">
<af:inputText id="txtName" label="Name" value="#{IndexBean.name}"/>
<af:inputText id="txtTitle" label="Title" value="#{IndexBean.title}"/>
<af:inputFile id="txtFile" label="File" value="#{IndexBean.file}"/>
</af:panelFormLayout>
</af:dialog>
</af:popup>In my bean IndexBean i use the dialogListener to call the UCM_TEST class:
public void dialogListener(DialogEvent dialogEvent)
try
if(dialogEvent.getOutcome() != DialogEvent.Outcome.no)
System.out.println("File uploaded: " + file.getLength() + file.getFilename());
File f = IsToFile(file.getInputStream(),file.getFilename());
UCM_TEST.upload(f,title,name);
catch(Exception e) {
System.out.println("error uploading file: " + e.getMessage());
private File IsToFile(InputStream is,String filename)
try
File f=new File(filename);
OutputStream out=new FileOutputStream(f);
byte buf[]=new byte[1024];
int len;
while((len=is.read(buf))>0)
out.write(buf,0,len);
out.close();
return f;
catch(Exception e) {
System.out.println("Error in converting file: " + e.getMessage());
return null;
}You need to convert the inputStream of the UploadFile (this is the type you have from the af:inputFile value) to a regular java File object so we can add it to the UCM service. That's why you need the IsToFile function.
I haven't implemented the delete but it has been added to the UCM_TEST class so you only need to get the values of dId and dDocName and call the ucm_test method.
I will write a whitepaper about integrating UCM with webcenter and will discuss these techniques in a bit more detail with screenshots and so. In the whitepaper i will try to create a complete utility to use UCM and RIDC in webcenter application.
It can take a few days or a week to finish it but meanwhile you have the means to create whatever you want using the RIDC api :)
As you also might noticed is that you upload the document without a folder. If you want to store the document in a folder you will need to set the xCollectionID parameter but then you need to find out the collectionID. Therefore you will need to use the folder service to get the folderID from a folder name.
I will also include this in my whitepaper...
Hope this helps :)
Edit: these are the links to the documentation that comes in handy:
Use of RIDC API: http://download.oracle.com/docs/cd/E14571_01/doc.1111/e16819.pdf
Overview of available services and their parameters in UCM: http://download.oracle.com/docs/cd/E14571_01/doc.1111/e11011.pdf
The last one is very handy... It describes every single service available in UCM.
Edited by: Yannick Ongena on Oct 13, 2010 10:52 AM -
Error: "Document could not be saved"
Hi all!
I regularly receive an error, "Document could not be saved", in OS X after a while of usage. It can come after 10 minutes of usage, or after 10 hours of usage. It affects ALL open applications and documents, and doesn't solve with anything but a restart of the entire system. I haven't found any relation to working with any specific application – it seems to happen at random while using any application. And as I said, it affects the entire system and all applications once it happens.
I've also tried this solution (posted elsewhere), but with no luck:
Restart Lion, and Before you hear the chime, hold down Cmd + R, to access Lion Recovery.
Click the Utilities item in the Menu Bar, then click Terminal.
In the Terminal window, type resetpassword and hit Return.
The password reset utility window launches, but you’re not going to reset the password. Instead, click on icon for your Mac’s hard drive at the top. From the dropdown below it, select the user account where you’re having issues.
At the bottom of the window, you’ll see an area labeled Reset Home Directory Permissions and ACLs. Click the Reset button there.
Does anyone know of any other solution to this problem? Or does anyone know the reason for it?
I should also mention that I experienced another problem recently, whereby my computer begun to sometimes (but not always!) show a progression bar at startup. This bar could take between 5-15 minutes to finish. This kept happening for maybe two weeks' time, until finally one day the computer wouldn't startup at all. It would come to show the dark grey Apple logo on the light grey background, and then suddenly shut off before reaching any further. I did a complete wipe out of the hard drive and re-install of the system, and since then haven't experienced the "progression bar"-problem anymore. I read somewhere that this problem could be a sign of harddrive failure or damage, but I still wonder if that is correct. Could the above mentioned "Document could not be saved"-problem also be related to a hard drive damage?
Thanks in advance for your assistance
Regards
AlexThe next time you have the problem, note the exact time: hour, minute, second.
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Scroll back in the log to the time you noted above. Select any messages timestamped from then until the end of the episode, or until they start to repeat. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting. -
Pages document "could not be read" bc. it "does not have a valid format"
The document in question was properly saved and Pages was not open when my computer hung as it was shutting down. MS Word would not quit or force-quit and I had to hard restart the computer. When I later tried to open this Pages document, which I had been working on before Word froze, Page would not open it and responded with the error message: "This document "document_name.pages" could not be read. This document does not have a valid format." When I looked at the document in question I noticed that its file size was 0KB. I have no idea why this happened, but I suppose it has to do with my computer not shutting down properly and perhaps with Word freezing. If I repair my drive permission, re-index it, anything, will it help? Just a note on the status of this machine: spotlight stopped working earlier this morning and I was waiting to finish this document before repairing disk permissions and trying to fix that issue with Spotlight.
In the meantime I have tried various fixes. First I tried to change the file ending to .zip, unpack it and open it. Then the same, but this time I tried to view package contents. It doesn't show up in the contextual menu as even having a package to show the contents of. The file is effectively empty, but I don't know where the contents went! The funny thing is that the MS Word doc was recovered automatically. Is it possible that Pages doesn't have an auto-recovery mechanism?
I need this file urgently, or at least the text in it. It is the bibliography of an important paper due tomorrow at 5 pm.Any advice or suggestions would be greatly appreciated.
BTW, I have used a file-recovery program in the past. It is called "Stellar Phoenix" and it worked wonderfully to find a Word doc that I accidentally deleted. It can't find .pages document though. In order to do so, I would need to tell the program what the average file size is, as well as the header information as follows. "Header (in hexadecimal)" "At Offset (in decimal)". I have no idea what this means, but if I could insert it, perhaps it could find the lost data. Should I have it search for .pages, .zip, .xml? I'm at a loss, but I know that it doesn't recognize .pages. In the meantime, I sent a support email to them and will see what happens.
Thank you for your help.
DavidI can't respond before.
When the system say that your file size is 0KB, it means that nothing was saved. Only a file descripto exists.
So, there is nothing to recover.
Given the time the system crashed, you may have :
(1) a simple descriptor with nothing written
(2) a folder with every or only some of the required files.
In this case, Phoenix is useless : it's unable to revive a folder.
(3) a flatfile (a compressed version of the folder named above). It's only this kind of file which Phoenix may revive.
With a bit of luck, Phoenix would be able to revive the index.xml file which was in the original folder created in the temporary folder.
This file starts with :
<?xml version="1.0"?><sl:document xmlns:sfa="http://developer.apple.com/namespaces/sfa"
or
<?xml version="1.0"?>
<sl:document xmlns:sfa="http://developer.apple.com/namespaces/sfa"
The minimal size for a Pages index.xml file is : 520038 bytes.
If you retrieve the index.xml file, we may try to rebuild an usable package.
Ask the recovery tool to transfer the recovered file on an other media.
If the document embedded pictures, the index will give their path and their size which may be useful to recover them.
Yvan KOENIG (VALLAURIS, France) lundi 1 novembre 2010 10:27:44 -
Add new document link not working in upgraded sharepoint 2013?
Hello there,
Upgraded SharePoint team sites from 2010 to 2013. add new document link not working for shared document in upgraded sharepoint 2013?. it is specially not working on machine where Office web apps set up with this sharePoint server and it
is working fine with environment Office web apps not configured with Sharepoint.
Looking resoluion /suggestion, thanks in advance.
Regards,
SushilHi Sushil,
According to your description, my understanding is that the add new document link was not working on machine where Office web apps set up with this SharePoint server after you upgraded SharePoint team sites
from 2010 to 2013.
For your issue, it can be caused by integrating Office Web Apps with upgraded SharePoint Site.
Firstly please make sure claims-based authentication is used by the SharePoint web application that is used to create the new document. Only web applications that use claims-based authentication can open
files in Office Web Apps. To determine the authentication provider for a web application, follow these steps:
1.In SharePoint 2013 Central Administration, click Manage web applications.
2.Select the web application that you want to check, and click Authentication Providers on the ribbon.
The authentication provider must be displayed as Claims Based Authentication for Office Web Apps to work correctly with the web application. To resolve this issue, you can delete the web application and recreate
it using claims-based authentication, or you can change the authentication method of the web application.
Secondly, make sure the WOPI zones match on the SharePoint 2013 and the Office Web Apps Server farm.
To do this, run the following command on the SharePoint Server:
Get-SPWopiZone
The result will be one of the following:.
internal-https
internal-http
external-https
external-http
Next, run the following command on the SharePoint Server.
Get-SPWOPIBinding
In the output, look for WopiZone: zone. If the results from Get-SPWopiZone don’t match the zone that is returned by Get-SPWOPIBinding, run the Set-SPWOPIZone -Zone cmdlet on the SharePoint Server to change
the WOPI zone to match the result from Get-SPWOPIBinding.
If not work, you can try to disconnect SharePoint 2013 from Office Web Apps Server and re-configure Office Web Apps for SharePoint 2013.
For more information, please refer to the article:
http://technet.microsoft.com/en-us/library/ff431687(v=office.15).aspx
Best Regards,
Eric
Eric Tao
TechNet Community Support -
Recovery Manager not present and cannot install it
I am working on a friend's computer as a favor as he knows nothing about computers. I know some, but not much/enough about HP's. Windows failed so I entered Recovery Manager (f11) and made a backup image ( it had never been done on this computer) to a USB, Sony 32 gb. When I tried to boot from the USB during system recovery it would not boot. I tried changing BIOS settings removing protected boot and switching to legacy boot device, but it still would not boot. So I had downloaded a Win 8 install ios, burnt it to a DVD. It installed Win 8.1 fine, but it did not allow me back into Recovery Manager. I tired to use the Restore System but it still did not boot from the USB. Recovery Manager does not run. The restore partition is intact on the hard drive, so I have been trying to reinstall Recovery Manager with Windows running from RM/Tools/Rita-Tools/HPRecovery.exe. It will not finish installing RM. So I tried to install it from SW setup/RM4Win/installer.msi, but gives me "a script for this install to complete could not run. Contact your support or package vendor." Another time I tried it said the path was incorrect. I even tried copying the recovery image from the USB to the RM folder on the recovery partition but that gives me an incorrect path message too. I tried to find a file suggested on C;\Program files (x86)/Hewlett-Packard/HPRecovery Manager/Rebecca.exe but it is not there. I read that some USB's are not compatable but it did not giv e a compete list, only a few examples. Don't know where to find that list so I can buy another USB and copy the image over to it. Please, anyone, who actually with some indepth experience, would you help? I don't have much hair left from pulling it out.
WHen you get trouble with msi files you usually need the Microsoft Installer cleanup utility.
Here is a method for removal of iTunes and related programs with clean up and reinstall.
Download a fresh copy of iTunes and the stand alone version of Quicktime (the one without iTunes)
http://www.apple.com/quicktime/download/win.html
http://www.apple.com/itunes/download/
Download and install Microsoft Installer cleanup utility, there are instructions on the page as well as the download. Note that what you download is the installer not the program – you have to run it to install the program. The installer doesn't give any message to confirm the installation.
http://support.microsoft.com/kb/290301/
(To run the program – All Programs>>Windows Install)
Now use the following method to remove iTunes and its components:
XP
http://support.apple.com/kb/HT1925
Vista
http://support.apple.com/kb/HT1923
*If you hit a problem with one of the uninstalls don't worry*, carry on with the deleting of files and folders as directed in the method.
When you get to deleting Quicktime files in the system32 folder as advised in the method, you can delete any file or folder with Quicktime in the name.
Restart your PC.
Run the Microsoft Installer Cleanup Utility. (Start > All Programs > Windows Install Clean Up)
Remove any references you find to the programs you removed - strictly speaking you only need to worry about those programs where the uninstall failed.
If you don’t see an entry for one of the programs that did not uninstall, look out for blank entries or numeric entries that look like version numbers e.g. 7.x for Quicktime or 1.x for Bonjour.
restart your PC
Install the stand alone Quicktime and check that it works.
If it does, install iTunes. -
Document is not relevant for billing
Dear All,
We are implementing ECC 6 in one of our client.
Our client manufacturer of x finished product, they want monitor the production process through Project system and deliver should be through project system,
We did the complete configuration from Production order till delivery in PS is working fine.
But when we try to post billing document from the delivery document, the system is showing the following error,
Document is not relevant for billing: LP is not relevant for F2.
Our doubt is in this process, whether excise invoice will be generated or not?
this LP is hard coded in SAP, We are unable to rectify the error,
our GO-LIVE date is 1st March
can any one help us to solve this issue?
Thanks in advance
regards
ElangoLP is not relevant for F2
What is LP ?? Is it Delivery type or Item Category ?? Nevertheless, copy control is missing in VTFL.
whether excise invoice will be generated or not?
If physical material movement is there from a manufacturing plant to outside, then definitely, you should generate an excise invoice
thanks
G. Lakshmipathi
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