HP ENVY 4500 creates its own SSID on my WiFi network causing problems and confusion

I am finding this problem hard to articulate clearly and I can’t find any information on the internet about why my new HP Envy 4500 printer has set itself up with its own SSID on my WiFi network, but here goes :
I bought an HP Envy 4500 all in one printer for my daughter’s room in university, which has a WiFi network with WPA security. First I tried to add this printer to the room WiFi using the printer menu, but it gave an error stating that the WPA passkey format was incorrect, when in fact it was the correct password. So instead I had to install the printer using the installation options accessed from the HP website using her laptop.
This has worked, but it has also set the printer up with its own independent SSID called ‘HP-Setup-45-ENVY 4500 Series’. This separate SSID for the printer is causing some problems and does not seem to have any useful purpose. For example sometimes documents randomly will not print from the laptop, but if you then disconnect the laptop from the room SSID and reconnect it to the printer SSID, the documents will then print, but then you have to reconnect to the room's SSID when done. This is confusing and of course completely unwanted behaviour.
Does anyone know why this new SSID called ‘HP-Setup-45-ENVY 4500 Series’ has been set up for the printer please? Can I get rid of it so that printer is simply a device connected on the WiFi network in the room please?
I hope this makes sense as this a very frustrating issue for something that should be completely straightforward.
Thanks.
This question was solved.
View Solution.

Go into the printer settings and disable Wireless Direct. Done.
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

Similar Messages

  • Why hasn't apple created its own USB or USB adapter for their products.? Since an iPhone or iPad make traveling and doing school work or on the job work, why not create a USB to make transferring information easier too.?

    Why hasn't apple created its own USB or USB adapter for their products.? Since an iPhone or iPad make traveling and doing school work or on the job work, why not create a USB to make transferring information easier too.?

    In some folks' version of the world, you have plenty of ways. YOu have the aforementioned services, you have iCloud, all you need is an internet connection and you're good to go. And that works perfectly...if you always have the internet.
    If you want more non-internet dependant ways, then the best way to let Apple know is to send them feedback. They don't monitor or respond to this forum (Beyond removing rule breaking posts) but they do at least log feedback. However, the lack of a file manager will always be an obstacle. There are some apps out there that have at least a pseudo file manager - as in the ability to move documents into multiple other apps. I have Readdle Docs which I can use to download and move things around with, but again, back to the internet or wireless.

  • Will Apple Create Its Own Version Of 2-Step Verification For Apple Services?

    I create strong passwords which include numbers, upper and lower case letters, !? and other allowed symbols.  However, even with good passwords, key-logger programs and other methods can be used to hack accounts.
    Google has created the Google Authenticator App which is 2-step Verification.  It is very secure and makes external hacking as close to impossible as one can get.  I use it for my Google Products, including Gmail, Blogger, Google+ and so on.  It is an added step which can seem like a pain, but I really enjoy the sense of added security.
    Will Apple ever create its own version to help secure iCloud, Apple Mail, iTunes, so on?  I would really like to see this as an optional security feature.

    Will Apple ever create its own version to help secure iCloud, Apple Mail, iTunes, so on?  I would really like to see this as an optional security feature.
    You can make feature enhancement requests directly to the Apple folks if you like. Here's a link to the iTunes product feedback form:
    http://www.apple.com/feedback/itunesapp.html

  • After installing the new Yosemite OS on my Macbook pro late 2013 touch trap has its own mind. Any others with this problem? What should we do?

    After installing the new Yosemite OS on my Macbook pro late 2013 touch trap has its own mind. Any others with this problem? What should we do?
    Even I tried to get back to Maverick but the touch pad doesn't work again. well, it works for a couple hours then start doing things but its own. it is so annoying.

    Hello josefromlaie,
    Thank you for using Apple Support Communities. 
    The following article provides some effective steps to troubleshoot trackpad issues:
    Intel-based Mac notebooks: Troubleshooting unresponsive trackpad issues
    Regards,
    Jeff D. 

  • Can I insert a memory card into my Macbook Pro?  I tried, and it does not go in on its own, I don't want to force it and get it stuck!! Help!

    Can I insert a memory card into my Macbook Pro?  I tried, and it does not go in on its own, I don't want to force it and get it stuck!! Help!

    Maybe the wrong port or the wrong kind of memory card? You didn't say what version/year of Macbook Pro you have. Below is a photo of the newest one.
    Red oval = USB port. It is to the left of the headphone jack.
    Blue oval = SDXC card port. Is your card an SDXC card?
    What are your options for transferring data to the picture frame?  The manual should say.

  • While typing, the keyboard starts typing multiple letters. I'm fed up of this. I don't think I am doing something at my own, it's happening at its own. Is it because of some problem in the hardware since OS and system refresh could not resolve this.

    While i type, the keyboard starts typing multiple letters. I'm fed up of this. I think it's happening at its own. Is it because of some problem in the hardware since OS and system refresh could not resolve this please help.

    First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.
    If you have done this like I describe above and the problem continues I suggest you contact Apple Support or make an appointment at an Apple Store and have your iPad examined by a technician.

  • I'm having a real problem with my cursor which seems to have developed a mind of its own, zigzagging allover, highlighting things without my command, and basically making my MacBook unuseable (it's taken me half an hour just to compose this!).

    I'm having a real problem with my cursor which seems to have developed a mind of its own, zigzagging allover, highlighting things without my command, and basically making my MacBook unusable (it's taken me half an hour just to compose this!).

    There are several possible causes for this issue. Please take each of the following steps that you haven't already tried until it's resolved. Some may not apply in your case.
    1. Follow the instructions in this support article, and also this one, if applicable. A damaged or defective AC adapter could be the cause, even if it's the right kind.
    2. Press down all four corners of the trackpad at once and release. If there's any effect, it's likely to be temporary, and in that case the unit must be serviced or replaced.
    3. Open the Bluetooth preference pane in System Preferences and delete all pointing devices other than the trackpad, if applicable. Disconnect any USB pointing devices. By a "pointing device," I mean a peripheral that moves the cursor, such as a trackpad, mouse, trackball, or graphics tablet. A plain keyboard is not a pointing device.
    4. Start up in safe mode and test, preferably without launching any third-party applications. If you don't have the problem in safe mode, but it comes back when you restart as usual, stop here and post your results. Do the same if you can't start in safe mode. If there was no difference in safe mode, go on to the next step.
    5. Reset the System Management Controller.
    6. If you're using a Bluetooth trackpad or mouse, investigate potential sources of interference, including USB 3 devices.
    7. A swollen battery in a portable computer can impinge on the trackpad from below and cause erratic behavior. If you have trouble clicking the trackpad, this is likely the reason. The battery must be replaced without delay.
    8. There's a report that a (possibly defective) Thunderbolt Ethernet adapter can cause the built-in trackpad of a MacBook to behave erratically. If you're using such an adapter, disconnect it and test.
    9. There's also a report of erratic cursor movements caused by an external display that was connected but not turned on.
    10. If none of the above applies, or if you have another reason to think that your computer is being remotely controlled, remove it from the network by turning off Wi-Fi (or your Wi-Fi access point), disconnecting from a Bluetooth network link, and unplugging the Ethernet cable or USB modem, whichever is applicable. If the cursor movements stop at once, you should suspect an intrusion.
    11. Make a "Genius" appointment at an Apple Store to have the machine and/or external trackpad tested.

  • Why can I not access My iPhone on my Air - they have the same cloud account - same iTunes - logged onto the same wifi network... and connected via USB - difficult much?!its killing me ahhh my screen smashed and i want access to my iPhone on my macbook

    Why can I not access My iPhone on my Air - they have the same cloud account - same iTunes - logged onto the same wifi network... and connected via USB - difficult much?!its killing me ahhh my screen smashed and i want access to my iPhone on my macbook..
    why is it sooo hard still --- can anyone inform me on this miracle app please
    thank you
    sincerely
    Theigalaxy

    find my iphone is something one needs to activate on the phone itself using the same appelID is nowhere near enough
    if it is then one can track, play a sound and remote whipe it from
    www.icloud.com
    if your screen is smashed and you think you can use find my iphone to get any data from your phone you are sadly mistaken

  • How do I prevent fullscreen to create its own space or how do I create a keyboard shortcut to such a fullscreen space

    Hello,
        In Mountain Lion, I could select from the dock icon the Options -> Assign To -> This Desktop to link back a fullscreen app to one desktop which allowed me to have a direct shortcut to my fullscreen app, e.g. ⌘3. In Mavericks this does not work and I cannot find how to disable the new space for fullscreen app nor how to create a keyboard shortcut for switch directly to that app once it's in fullscreen.
        Any help would be much appreciated, I would hate to have to downgrade back to Mountain Lion.
    Cheers,
    kybus

    The most typical solution for enterprise sites is to store their users credentials in an LDAP store such as Oracle Internet Directory (OID) or MS Active Directory. LDAP is an industry standard for extremely fast directory services over IP network infrastructure (http://en.wikipedia.org/wiki/Lightweight_Directory_Access_Protocol).
    In turn some sites store their user credentials in databases tables. Of course databases can be configured for fast lookups too, but it is a database centric solution where LDAP is designed to work across networks and is ideal for servers as a result which live and breath on the network.
    In case of Java EE applications and especially those written in ADF, the use of these services isn't written into the application, but rather the application delegates this responsibility of configuring and providing these services back to the Java EE server. So for example Edwin's post is about configuring a WLS "security provider" to lookup user's info from the database, and here is another blog I wrote for MS Active Directory a while back (http://one-size-doesnt-fit-all.blogspot.com.au/2008/12/configuring-wls-with-ms-active.html). The main advantage here is you don't have every application baking its own solution, rather WLS provides a standard well tested way to configure the security lookups.
    In terms of writing (i.e. creating users) to the security store over reading from it, indeed you need to build your own code. Ramandeep Singh Nanda has a nice post on doing this with OID through Oracle's OPSS: http://ramannanda.blogspot.com.au/2011/09/opss-adf-security-utility.html
    Finally what sites like Amazon and Facebook do aren't necessarily good examples to follow as they're application's requirements are typically far in excess of a typical enterprise site, and in turn have often written bespoke solutions to deal with their scalability and distribution requirements. I dare say LDAP is a good choice for 99% of enterprises.
    CM.

  • Does my hp envy 7640 have its own email address?

    When i was shopping for a printer a HP rep was there and said that the HP envy had its own email address. Is this true and if so how do you set it up?

    ELLEMAE
    Welcome to the HP Community Forum.
    Yes, this printer can have its own email address and you can send print jobs to your printer to it from the Internet.  It is a very cool feature. 
    HP ENVY 7640 e-All-in-One Printer
    NOTE:  You may have to use the above cached link to access the Printer's Support pages today.  The direct search link from Driver and support might be glitchy.    This is primarily relevant when / if you need to install the Full Feature Software for the Printer to find the Driver's page.
    HP ENVY 7640 e-All-in-One series - User Guide
    See the following for "how-to" and other information:
    Add Device to Printer
    Click the Kudos Thumbs-Up to say Thank You!
    And...Click Accept as Solution when my Answer provides a Fix or Workaround!
    I am pleased to provide assistance on behalf of HP. I do not work for HP. 
    Kind Regards,
    Dragon-Fur

  • IPages creates its own limited space text box

    Upon opening a new document using the blank template, once we begin typing, the program seems to throw its own text box around the text. This "box" only utilizes approx half the page, and we can't continue to type. If we click outside the box, it disappears, but once we try to resume typing it reappears. There seems to be no way to resize/reformat it, or make it go away. What are we doing wrong?

    Welcome to Apple Discussions.
    You're typing in the header. There is no text layer in Layout mode as there is in Word Processing mode. You have to create a text box. Choose Show Layout from the View menu and you can see the header and footer. See my replies in "Can't Change Document Margins in Template" for a bit more information on the Layout mode.
    Walt

  • Airport creates its own network

    I'm not able to share my itunes library between computers on my ethernet home network and my airport network, I think because airport sets up its own network (10.0.0.x). Is there a way to force airport to be part of my existing ethernet network, so I have only one network within my home?
    Thanks,
    Jeff

    You can download AirPort Admin Utility, version 4.2, from this page. Although the old installer won't work, the AirPort Admin Utility can be extracted.
    . Download the disk image named "AirPortSW42.dmg"
    . If the installer launches, quit the installer
    . Double-click the disk image to mount a volume named "AirPort 4.2 Update"
    . Within the AirPort 4.2 Update window, ctrl-click on "AirPortSW.pkg"
    . Select "Show Package Contents"
    . Open the "Contents" folder
    . Double-click the "Archive.pax.gz" file, which causes an "Archive.pax" file and an "Archive" folder to be extracted
    . Open the "Archive" folder, the "Applications" folder within it, and the "Utilities" folder within that. The AirPort Admin Utility is there.
    If you want to use AirPort Admin Utility's Help menu, even though some of the help may be outdated, you can also retrieve the AirPort.help file from the downloaded Archive>Library>Documentation>Help folder and move it to Macintosh HD>Library>Documentation>Help.
    Discard the other downloaded files. (In particular, AirPort Setup Assistant version 4.2 is not compatible with Graphite or Snow base stations.)

  • HP Simple Pass appears to have created its own Windows Log on Password

    HP Pavillion M6 1035 Lap Top
    Windows 7 64-bit
    Hi, I recently bough this computer and reluctantly (cause I knew it would cause a problem) agreed to let HP Simple Pass help me manage my passwords about a month into ownership.
    When I originally set up my computer I did not create any passwords for the log on (no need for me to).  If prompted I just clicked enter.  As far as I remember, before I set up HP Simple Pass, I was not prompted to log on at start up or I just clicked enter and- it loaded straight to my desk top.  I certainly never had to type anything. 
    After using Simple Pass, I am prompted at log on for a password, or to swipe a finger. I've been using the finger swipe just fine but today decided it was a pain and I just want it back the way it was.  That is when I discovered that Windows thinks I have a Log on password.  I have tried any and all passwords I know, including all the ones I entered into Simple Pass. I have tried just hitting enter, "password", you name it and it won't let me on.  I can still gain access with the finger swipe but in the settings for the software it does not show any information about Windows Log On.  (You can for example view other account passwords, just nothing about Windows Log On). 
    I tried accessing it through my device manager and I found where I can disable this, but alas, I need the Windows logon password that Simple Pass [evidently] assigned.
    Can someone please suggest what is going on?  I am sure this will lead to a problem in the future and I am so sick of trying to fix broken computers (hence why I bought a new one).  
    Thank you in advance

    I have only seen this a couple of times and I don't have the answer...
    I do not know how you managed to set up SimplePass without a typed in Windows password.  OK, having said that:  if you have done it, then it's done.
    I would suggest that you get yourself over to AuthenTec, sign up for their forum, and ask this question in the context of the SimplePass (maybe omitting the dislike of the product since it is, after all, their means of being in business).
    Why do this?  Because I don't think it should have happened.  From the few entries I have seen on the AuthenTec forum, Miroslav Buran (at AuthenTec) is knowlegable in his field and may be able to help you straighten this out before it causes problems.
    Be sure to explain that you are using HP SimplePass and let them know the exact version of the SmplePass Software to get the best help.  Tell them your Operating System / bit, too.
    When SimplePass IS used in conjunction with a Windows password (as intended), it works very well as a rule.
    I am sorry your introduction to the tool was rocky and your experience has been less than stellar.
    I would be very interested in hearing how this is resolved.  If I find anything helpful, I will post back to you here.
    Kind Regards,
    Dragon-Fur

  • Just got my first iPhone, an iPhone5. I added the contacts via my Mac, but the phone on its own added my 5000 Facebook friends as contacts and won't let me delete them. How can I delete them? Thanks.

    I just got my first cell phone, an iPhone5.  I added my contacts via my Mac.  But the phone on its own imported the contact info of all 5000 of my Facebook "friends."  When I go to one of them, hit edit, and try to delete them, the phone tells me that I cannot delete a Facebook friend.  This is a nightmare.  Please, I beg you, tell me how I can get these Facebook friends off of my contacts list.  Thank you!

    Settings>Facebook>Contacts>Off.

  • Envy 4500 e All-in-One - Still connects to network but won't talk to computers

    I turned on my Envy 4500 the other day to print a paper for school, but it wouldn't print. It's connected to the same network as my computer, and I changed nothing, but now it simply won't cooperate. I've tried uninstalling and reinstalling the software, disabling my firewalls, restarting, running the Print and Scan doctor, resetting the printer to factory and reconfiguring the wireless settings, and nothing is helping. The Wi-Fi settings show that the connection is fine, but when I go to print wirelessly it shows the printer as offline. The issue is impacting all of the devices in my home that use the printer, including our Android phones, my Windows 7 desktop, and my wife's Windows 8.1 laptop. 
    I feel like I've done everything right, and it was working fine before, but for the life of me, my computer and my printer just won't talk to each other over the wi-fi. It works fine USB, but that's obviously not an ideal solution. Does anybody have any advice on this one? 

    Hello @NeapolitanSixth , and welcome to the HP Forums, I hope you enjoy your experience!
    I see you're having connectivity issues. I would like to help!
    I would recommend setting up a static IP on the printer:
    Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
    Jamieson
    I work on behalf of HP
    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

Maybe you are looking for

  • Critical error 3.0 :unable to start the core engine, The application cannot continue.

    Mentre usavo sony vegas pro 11 lo schermo del PC è diventato nero e poi e tornato normale ed è venuta la scritta driver grafico ripristinato e poi il PC si è riavviato e ora mi da lo schermo nero e si vede solo il puntatore del mouse per favore potet

  • Ipod Classic 6th gen problems with HDD upgrade

    I have a Ipod 6th gen and left it in rain. I got a red X the next week after having it in rice. Ordered a SD Card for the iFlash with SD card adapter. I still get the red X. Why? I formatted the 64GB SD with FAT32. I dont know what else to do. I also

  • ABAP Table for DynamicConfiguration details of XML message in SXMB_MONI

    Dear All I have a requirement where I have to read the value from DCJMSCorreleationID property of message which is recorded in SXMB_MONI based on the SAP PI message ID. I have 2 interfaces as below Interface one (INT1) : JMS-PI-ECC --->Inbound interf

  • Performance issues in modeling process chains

    Hi friends ,   what are the steps to be taken care in modeling a process chains.. Iam talking with respect to loading performance ... The design of process chian should not hinder the loading process--  plz help. my id is [email protected]   Regards,

  • Portico Update for Lumia 920 in SIngapore

    My Lumia 920 does not detect the Portico Update that is said to be released. When will it be available in SIngapore? Solved! Go to Solution.