HP Envy 5530 cannot download software for MAC

I just bought this printer today. I got the wireless set up and have successfully printed from my ipad and iphone. I am unable to print through my macbook even after using the CD in the box and downloading the software from HP's site. After the install it asks me to "Add Printer". After it searches for the software it says that "the software for this printer is currently unavailable. Please contact the printer's manufacturer for the latest software." I've tried to print via USB and the same issue occurs. As I mentioned I downloaded the software right off HP's site.
If I am unable to resolve this, I will have to return it.
Please advise.

Hi @SVal
I can certainly help you with this "the software for this printer is currently unavailable..." message.
Let's perform a hard reset. To do so, leave the printer on and unplug the power cable for 1 minute. While it is unplugged, hold down the power button on the printer for 10-15 seconds to release any built up power, then after the minute has passed, plug the printer back in.
Before trying to add the printer again, you will need to shut down the computer for a moment. Please do not click restart, it is important to perform a 'shut down'. Once you turn the computer back on, you can then add the printer
Please let me know if this resolves the issue, thanks.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

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HP Envy 5530 cannot download software for MAC

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