HP Envy 5530 e-all-in-one... lost ability to scan a page to email...

Error "there was a problem connecting to the server" came up when trying to scant to email on my Chromebook via the clouds. Was working. prior to being shut down for a week while on vacation. I can scan to a ssd chip and get to PC that way. I printed out Config. page. Internet & status show connected. Router/modem ok for my pc, and wife's. Hit retry several times... no good. Attempted several full tries. Got a new password, no change. Shut down equipment a couple of times... no change. Printer approx... 100 days old. Low end printer for low usage, and low price... can't invest too much in it for fixing. But, not eager to buy another one either!? Hum? Any ideas?
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Hi Sturgeon,
Welcome to the HP Support Forums. I understand that you have encountered difficulties when trying to use the scan to email feature of your Envy 5530 printer.
There are several steps I would like you to try please.
Please turn off your printer.
Please turn off your router. If your router doesn’t have an on/off switch, please unplug the power cord from the router.
After waiting a full 60 seconds please turn on your router (or plug it back in).
After the router has completed its startup routine please turn on your printer.
After the printer has completed its startup routine, please test the scan to email feature. If it works there no need to continue with any further trouble shooting steps.
Please set a manual IP address and manual DNS servers for the printer. I have included a link to another post with the steps, including screen shots on how to do this. Don’t worry that the screen shots show a Photosmart 7510 printer, the steps are the same.
Please test the scan to email feature. If it works there is no need to continue with any further trouble shooting steps.
Please call HP’s Cloud Services at 1-855-785-2777 if you live in the USA/Canada region. If you live outside the USA/Canada region please click here to find the Technical Support number for your country/region.
Thank you.
Regards,
Happytohelp01
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Although I work for HP my posts and replies are my own

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http://answers.microsoft.com/en-us/windows/forum/windows8_1-windows_install/81-install-error-0xc1900...
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I work on behalf of HP
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I work on behalf of HP
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