HP Envy 5660 scanner issue with Mac Yosemite 10.10.4

I have an HP Envy 5660 all in one. It is connected wirelessly to my Mac with Yosemite - OS X 10.10.4 Operating System -- the printer component works well. The scanner component does not show up at all. I have loaded the scanner software and completed all updates. The scanner shows up in my Applications list, when I click it it goes to HP Scan page - I click the scan "button" and i get a "no scanner selected". I click "Browse Scanners" and get "Choose an HP Scanner" - no devices are listed. In the "search window" on this small screen it says "All". I don't know what I am mising or not doing to get the scanner to work.

Hey , I see that you're unable to scan to a Yosemite machine with your HP ENVY 5660 e-All-in-One Printer. I would like to assist. I recommend you try the following steps: Uninstall your printer - click here for instructions. Repair disk permissions on your Mac - click here for instructions. Once you've finished running the above-noted utility, restart your computer. Lastly, click here to reinstall your printer. When that sequence is complete try the scan setup as recommend in this HP article. You can follow the 'Scan with HP Software' and 'Scan Without HP Software' options. Alternatively you could try installing the HP Easy Scan app for your Mac. Click here to install (it's free). Please let me know the result of your troubleshooting by responding to this post. If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below and clicking to accept this solution. Thank you for posting in the HP Support Forum. Have a great day!

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Well known issue and no solution yet. There is nothing wrong with your computer. http://9to5mac.com/2014/05/21/os-x-10-9-3-breaking-mac-pro-graphics-card-compati bility-with-critical-pro-apps/

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Hi,
Apple's done this again. Please check the following link first:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c04473034&tmp_task=prodinfoCategory&cc=us&dlc=en...
and the following link shows how to install new patch:
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Acrobat XI Actions not working with Mac Yosemite?

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Respectfully,
Bill Carberry
[self-promo signature info removed by moderator]

I try to reproduce your action issue in Mac Yosemite, but I can’t reproduce your issue in our end.
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Hi Seattle
From Adobe site only!
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Hello!
My Mac OS X is Version 10.6.8 and I want to update the software to yosemite! Now I´m worried if all my programs from Adobe Creative Suite 6: Design Standard still works with Yosemite? or If i will have troubles or if I have to install all the programs again?!
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8610 Scan to Computer Errors with Mac Yosemite

I am beyond frustrated with this product and the constant errors.
I am having an issue scanning from my HP 8610 to my Mac (Yosemite). I have installed the printer via HP software and after the first install I opened the HP Utility to enable scan to computer and there was a red dot and the option was unable to turn on.
I went to the 8610 page and downloaded the drivers. After doing so, the option to enable scan to computer was turned on and I began scanning to my computer.
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Hello there! Welcome to the forums @bolinej
I saw your message about the issue you're having with scan to computer as well. Please try out these steps in order:
Mac OS X: How to reset the printing system
Repair disk permissions
Restart the Mac
Install the full feature driver here: HP Officejet Pro 8610 e-All-in-One Printer series Full Feature Software and Drivers
In addition, download this driver: HP Printer Drivers v3.0 for OS X
You can also try power cycling the network devices:
Turn off the printer and computer and unplug the router for 1 minute (do not press any buttons on the router).
Plug the router back in and wait another minute, next turn on the printer and computer.
Try scanning again and it should work now!
Good luck, Happy Holidays
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

HP Envy 5660 - Installation issues

Hello,
I just bought the HP ENVY 5660 printer and I can`t proceed with the installation because the touchscreen doen`t show anything.
After unboxing, removing all packaging labels and connecting to the power supply the touchscreen does not show anything and just stayns blank. I can`t proceed with any installation and I believe this printer is not working.
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Regards,
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This does sound like a hardware specific problem. A few things to verify first:
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3. Verify that the On/Off button itself is illuminated. You may need to cup your hand around it to see.
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Relying on TimeMachine has some issues, along with only having one, I use at least two swapping TimeMachine so that they rotate AND I clone every drive (volume actually) so I can swap drives if need be, especially useful for t he system but good for any drive.
Power issues in t he buildings?
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Issues with mac pro 2014 and Adobe CC

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Model Name:          Mac Pro
Model Identifier:          MacPro6,1
Processor Name:          12-Core Intel Xeon E5
Processor Speed:          2.7 GHz
Number of Processors:          1
Total Number of Cores:          12
L2 Cache (per Core):          256 KB
L3 Cache:          30 MB
Memory:          64 GB
Boot ROM Version:          MP61.0116.B05
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Well known issue and no solution yet. There is nothing wrong with your computer. http://9to5mac.com/2014/05/21/os-x-10-9-3-breaking-mac-pro-graphics-card-compati bility-with-critical-pro-apps/

PSE 10 Install issue with Mac OS 10.6.8

Hi,
I'm having trouble installing a copy of PSE 10 on a Macbook Pro (Intel 2.4 GHz) with Mac OS X version 10.6.8. I've tried downloading the software twice and get errors on both copies. Here is the latest error:
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 23 error(s), 3 warning(s)
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
----------- Payload: {60CB5C6D-5B99-45D3-BAB5-E7728182101E} Adobe Photoshop Elements 10 10.0.0.0 -----------
ERROR: DF027: Unable to copy file from "/private/tmp/.tempdirJZhvRqio/Assets1/Adobe Photoshop Elements Editor.app/Contents/Required/PDFL/Fonts/AdobeMingStd-Light.otf" to "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app/Contents/Required/PDFL/Fonts/AdobeMingStd-Light.otf" Error 0(Seq 1343)
ERROR: DW063: Command ARKCopyFileCommand failed.(Seq 1343)
ERROR: DF037: Unable to delete directory "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app/Contents/Required/PDFL/Fonts"(Seq 1332)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 1332)
ERROR: DF037: Unable to delete directory "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app/Contents/Required/PDFL"(Seq 1152)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 1152)
ERROR: DF037: Unable to delete directory "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app/Contents/Required"(Seq 1098)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 1098)
ERROR: DF023: Unable to delete file "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app/Contents/Info.plist". Error 0(Seq 2)
ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 2)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app/Contents"(Seq 2)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app"(Seq 2)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 10/Support Files"(Seq 2)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
ERROR: DF015: Unable to delete symlink "/Applications/Adobe Photoshop Elements 10/Adobe Photoshop Elements 10"(Seq 1)
ERROR: DW063: Error rolling back command ARKCopySymlinkCommand(Seq 1)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 10"(Seq 1)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 1)
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Photoshop Elements 10: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Photoshop Elements 10_AdobePhotoshopElements10_en_US: Install failed
The second downloaded version made it farther than the first on the installation. It makes it to the installation of PSE 10 and then jumps from 60% installed to 98% and shows the above message. This is getting really frustrating given that it takes me several hours to download a copy of this software.
Any advice would be greatly appreciated.

Hi Barbara,
Thanks for the advice. Unfortunately, it didn't work. I deleted (and emptied the trash) of the Adobe folder in the Hard drive>library>application support folders, uninstalled the partial install of PSE 10 using Adobe's uninstall, turned off the antivirus software, and tried installing from a new administrative account. Here is the error code from this most recent attempt.
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 23 error(s), 1 warning(s)
----------- Payload: {60CB5C6D-5B99-45D3-BAB5-E7728182101E} Adobe Photoshop Elements 10 10.0.0.0 -----------
ERROR: DF027: Unable to copy file from "/private/tmp/.tempdirSAstoywp/Assets1/Adobe Photoshop Elements Editor.app/Contents/Required/PDFL/Fonts/AdobeMingStd-Light.otf" to "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app/Contents/Required/PDFL/Fonts/AdobeMingStd-Light.otf" Error 0(Seq 1343)
ERROR: DW063: Command ARKCopyFileCommand failed.(Seq 1343)
ERROR: DF037: Unable to delete directory "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app/Contents/Required/PDFL/Fonts"(Seq 1332)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 1332)
ERROR: DF037: Unable to delete directory "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app/Contents/Required/PDFL"(Seq 1152)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 1152)
ERROR: DF037: Unable to delete directory "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app/Contents/Required"(Seq 1098)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 1098)
ERROR: DF023: Unable to delete file "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app/Contents/Info.plist". Error 0(Seq 2)
ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 2)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app/Contents"(Seq 2)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app"(Seq 2)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 10/Support Files"(Seq 2)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
ERROR: DF015: Unable to delete symlink "/Applications/Adobe Photoshop Elements 10/Adobe Photoshop Elements 10"(Seq 1)
ERROR: DW063: Error rolling back command ARKCopySymlinkCommand(Seq 1)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 10"(Seq 1)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 1)
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Photoshop Elements 10: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Photoshop Elements 10_AdobePhotoshopElements10_en_US: Install failed
This computer has had some previous Photoshop versions migrated to it over the years (Photoshop 4.0 for OS 9, and Photoshop 7.0). Photoshop 7.0 stopped working after I upgraded the OS from Tiger to Snow Leopard, and I no longer have the disks or serial number so that is why I'm trying install PSE 10. Could these old versions (which I tried to delete, but did not have a specific uninstall version for) be a source of this issue? If so, is there a way to make sure they're all gone?
Thanks

Permission/Privilege Issues With Mac OS Lion

I created a new user account after I installed Lion, transferred my files over, and now I'm having issues with my account. I don't know if permissions and privilages are responsible for the issues, but seemingly so. I also have to mention that when I was changing over user accounts, I ended up wanting to change the short names on both my old and new accounts, so I used the root user to do so. Here are some problems I've been experiencing:
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I tried Repairing the disk, repairing permissions, inserting my Mac os leopard disk and doing the same, and using the Reset Password utility on the Mac os installation disk to repair permissions to my home folder, but nothing is working.

Hi everyone, I have found a solution. This worked for me:
1) Create a new user account. Make sure it has a desireable name, otherwise you're going to want to change it later, and that will cause permission issues. (check if preferences are saving in this temporary new account, if not, I can't help you.)
2) Transfer all the files you want to keep by putting them in the SHARED folder.
3) Change permissions to the folders and files in your shared folder by right clicking and clicking on GET INFO. Then go to the very bottom of the popup menu and unlock the picture of the lock. Next change permissions so that your new account will have permission to view the files. You might have to add your new account to the list by pressing the plus button, or simply allow staff the read and right, or just let everyone read and right. Next click on the gear menu (the one with the little gear on it.) and click on APPLY TO ENCLOSED ITEMS.
4) Go to your new user account and take the things in the shared folder and put them where you had them in your older account.
Now you have a new user with the files you want, the permissions right, and preferences will save!
I really really really hope this works for you. I know how extremely frustrating it was. It worked for me, and I am so relieved now.

HP Envy 5660 scanner issue with Mac Yosemite 10.10.4

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