HP Network checker with trademark symbol is enabled but unavailable in add-ons.

Hp Pavilion with Windows 7(64bit) updated to IE11 (64bit and 32bit). Why is HP Network checker with the trademark symbol enabled but listed as unavailable in manage add-ons. There is another one without the trademark listed under HP that is enabled and available? I'm asking because the HP Network Checker (cannot show this webpage) is bleeding in or only half way showing/covering part of the webpage I am on..example ehow webpage. This just started, I think I'm on the 64bit now, if I go to Help, About Internet Explorer it doesn't say if I am using 64bit (anymore).
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Hello again pleaseneedhelp,
And is the page displaying correctly now? You originally stated "I'm asking because the HP Network Checker (cannot show this webpage) is bleeding in or only half way showing/covering part of the webpage I am on". I am curious as to whether or not the webpage is displaying correctly now?
I will wait for your reply. Thank you for posting on the HP Forums. Enjoy the rest of your day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

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In windows 7 , IE 11 I cannot-enable-or-disable-any add-ons via tools , there is a stopsign in front of it.

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Hi,
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Please check your operation:
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If you could, please upload your "Manage Add-ons" window screenshot like below:
Karen Hu
TechNet Community Support

Can't network Mac with W7 Ultimate 64 bit (but W7Pro32 and WXP work)

Hi all,
I posted a long (probably too long) issue recently but despite nearly 200 people viewing it, no-one offered a solution. So I am re-posting a shorter, clearer statement here but below I also enclose the long full diagnostic information (at the bottom).
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Absolutely desperate to get this solved quickly now. I would even happily have paid someone, but finding an expert in Switzerland who can come to the house, speak English fluently plus (of course) be fluent in Windows 7 Ultimate x64 and Mac... it's proved to be a test too far. So if anyone out there can help... thank you in advance.
Alastair
ORIGINAL DIAGNOSTIC DETAILS
CONCLUSIONS
There appears to be a fundamental compatibility problem between Mac OS X and Windows 7 Ultimate 64 bit.
The problem actually appears to have a degree of randomness / instability about it (see below when, during diagnostics, the workstation actually disappeared, then reappeared!).
I can only presume this issue relates in some way to the “enhancements” either related to Ultimate versus Professional, or to 64-bit versus 32-bit variants.
At the moment there is only one solution I am confident would work, which is to revert my workstation to 32-bit… however this is not an option for me as it would render around 21GB of RAM unusable and remove the whole raison-d’etre for purchasing a powerful workstation in the first place.
I am therefore stuck and in need of help!
PRECONDITIONS
In all cases I am using connectivity between three different PCs and a Macbook Pro 2.53GHz Intel Core Duo, 4GB RAM, Mac OS X running version 10.7 (Lion). BTW I know Lion is new but it was exactly the same with 10.6.
I have three PCs: an XP Pro machine, a W7 Pro 32bit machine and a W7 Ult 64bit machine.
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DIAGNOSTIC TESTS
Connecting between Macbook and old Windows XP machine (XP Pro 2002 SP3):
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Connecting between Macbook and new Windows 7 machine (W7 Pro 32-bit 2009 edition, Tosh laptop w/ Intel Core i7 M620 @ 2.67GHz, 4GB RAM):
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Double-clicking the Mac icon opens up the ID / Password dialogue box.
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Am able to copy files from Mac to PC, am able to copy files from PC to Mac.
-        In short: this appears to work as it should.
Connecting between Macbook and fairly new Windows 7 workstation (W7 Ultimate 64-bit 2009 edition SP1, Supermicro workstation w/ 2 x Intel Xeon W5590 @ 3.33GHz, 24GB RAM):
-        Open ‘Finder’ on Mac, PC WAS INITALLY immediately visible under ‘Shared’… however while carrying out the testing for the XP machine and the laptop, it has disappeared! The other two machines remain visible.
STOP PRESS: It reappeared… for how long, is anyone’s guess…
-        From Mac: A single click on PC icon almost instantaneously indicates “Connection Failed”. Repeated attempts produce the exact same result. To verify the basics some elementary diagnostics:
Mac IP address 192.168.0.11 can be successfully pinged from the PC.
PC IP address 192.168.0.3 can be successfully pinged from the Mac.
From PC entering comment “ping MACBOOKPRO-598A” (the latter being the computer name of my Macbook) works successfully i.e. name resolved OK, no packet loss, 1ms round trip.
From Mac unable to run the reciprocal ping test for EITHER PC since I don’t know what to put into Ping to allow it to resolve the computer names.
However I note that all 3 Windows machines remain visible in the Finder, only the two which work (the XP machine and the W7 32bit laptop) have the “Eject” symbol next to them and they are still the only two which work both ways without problem.
In the Finder window after clicking on the PC icon in the left column, I get another instance of this icon in the next column with “Connect As” underneath and presently “Connection Failed”. If I click on “Connect As” I receive the error “There was a problem connecting to the server ‘alastair-ws’ (which is the PC name of the workstation).
Finally if I use the GO -> Connect to Server option in Finder, using SMB://alastair-ws I receive the same error as above. I get EXACTLY the same error if I use the IP address of the workstation 192.168.0.3 as above.
-        From PC: Opening “Windows Explorer” and single-clicking on “Network” shows all my networked computers including the Mac. Again I decided to try logging into the Mac drives as me, rather than as a guest:
Double-clicking the Mac icon opens up the ID / Password dialogue box.
Inputting my correct username and password for the Mac immediately opened up all the folders on the Mac I have access to (the shared / public folders but also the folders for my login account on the Mac).
Am able to copy files from Mac to PC, although naturally not the other way around.
-        Therefore the PC-to-Mac seems to work OK, but the Mac-to-PC does not no matter what I try, although the IP is visible and it’s clear the connectivity exists (or Mac copy onto PC would also not work).
[END]

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HP Network checker with trademark symbol is enabled but unavailable in add-ons.

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