HP Officejet 6600 and Outlook 2007 unable to send scan to email

Hi,
I am unable to scan (HP Officejet 6600) from my comuter to Outlook 2007.  I used to scan whatever I am scanning for the day from my HP Officejet 6600, and then I would see my scan finished then I would hit email scan. I would then recieve multiple errors.
Here is the process; HP Scan (save) and then I get an error: The HP Scan application is unable to open your application and/or cannot attach the scan to a new email. Please check you email configuration and try again. I then select (Next) I select "OK," which then provides me with another error: This action is not supported while an older version of Outlook is running.
Therefore, can somebody help me?
Thank you,
Joe Martinez

Hi Joe,
First, try reinstalling the latest HP software.
From Programs and Features uninstall the HP Officejet 6600 Basic Device Software, next dowload and install the latest software below, then check for any difference:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-108845-4&cc=us&dlc=en&lc=en...
If the issue remain ensure that Outlook is set as the default program.
From the Control Panel select Programs, then Default Programs.
Select Outlook 2007 from the left pane, ensure it shown as "Outlook have all its defaults", otherwise click the button to set all the defautls for outlook and check again.
If there is still no change I suggest trying the Hotfix for outlook below, be sure to follow the entire Resolution Section:
https://support.microsoft.com/en-us/kb/813745
If there is still no change I recommend repairing Office / Outlook and check if that may help, otherwise you may need to Reinstall the software.
You may follow the steps to repair Outlook 2007 below:
http://www.companionlink.com/support/kb/Repair/Re-install_Outlook_2003,_2007,_2010
Hope that may help getting the issue resolved,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

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