HP Optical PS/2 Mouse - Light On But Won't Work

Hi, I am hoping someone can help me out. My current ten year old mouse is starting to have difficulty with clicking, so I am trying to replace it with a HP mouse that I have. For reference, this is the new mouse: http://www.amazon.com/HP-GM278AA-ABA-M-SBQ133-5188-6230/dp/B000UH0OD6
I plug it in, but it won't move the cursor or click anything. The light on the bottom of the mouse comes on, but nothing else. When I go to the Control Panel it doesn't list it under mouse hardware, either. I have a Windows Vista.
Thanks!

Hello KrisML,
Hopefully your new mouse was not sold used as is in that amazon ad you referenced.
Can you connect it to a different computer to see if it works on it or not? If it does work...
Its possible the driver installation for the new mouse is corrupted and needs to be removed in order to reinstall again.
You can safely remove any usb drivers that are not in use (hidden drivers). Devices that get plugged in later will simply reinstall its needed driver again.
Remove the mouse from the computer if it’s attached and use the mouse that does currently work (unless its a laptop).
Right click Computer and click on Properties. In the System window on the left side, click on Advanced System Properties.
Choose the Advanced tab and click on Environment Variables… button at the bottom.
Under System Variables, click on the New… button
Type this in the box that pops up.
Variable Name: devmgr_show_nonpresent_devices
Variable Value: 1
Click OK on all the open windows to close them out.
Go to Computer Management again and click on Device Manager. Go to View at the top of the window and click on Show Hidden Devices.
Click on the drop down arrow for Mice and other pointing devices to open the list.
Look for any device listed that is hidden (greyed out) and delete it.
Click on the drop down arrow for Universal Serial Bus Controllers to open the list.
Look for any USB Composite Device that is hidden (greyed out) and delete it. There may be several and it’s ok to delete them all.
It wouldnt hurt to do the same for any USB Mass Storage Devices also since they will just reinstall once connected again.
When you connect the mouse to the computer again, give it a minute to reinstall the driver.
Let me know if you have further questions.

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