HP PAVILLION 17-e183nr: green screen with no picture and only plays audion on videos on all sites

when trying to play videos on facebook, youtube or any other place all I get is a green screen with sound. This is the 4th time this has happened. HP fixed the problem for short time online. need major help.
This question was solved.
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Hi,
Try the following.
Right click on the video ( green screen ) and select Settings.
Remove the tick from the box next to 'Enable Hardware Acceleration' and then click close.
Refresh the current page and see if the video now plays Ok.
Regards,
DP-K
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HP PAVILLION 17-e183nr: green screen with no picture and only plays audion on videos on all sites

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