HP Photosmart c309a no longer printing and drivers not available

My HP Photosmart c309a printer which previously worked successfully printing wirelessly suddenly stopped longer working and showed as Offline  and the dirvers do not seem to be available for my Macbook Air. I have set the printer back to default settngs and reconfigured wireless and bluetooth. I have turned printer and laoptop on and off.  I then removed the printer from the list in Printers and scanners in System Preferences and then have tried to add it it back. The Photosmart shows as a device to be added but when I add it, I then get a message:
"Can't install the software because it is not currently available from the Software Update server."
I have downloaded general HP Photosmart software from apple download site and that hasnt had any effect, and I have tried to download from HP site for C309a for mac http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03967522&cc=us&dlc=en&lc=en&os=4159&product=373... but there is no download available directly (like there is for Windows). The  instructions take you to Printer & Scanners and Add printer, so same vicious circle as above. I have also tried adding the IP address for my printer but  get the same message.  After trying these various work arounds we can now prnt from daughters PC (after downloading drivers again from HP site)  and other daughters mac is now working  but i cant add my printer back to my selected prnters on mine. Hoping someone can help me very soon. Thanks Lisa

The radio may have failed.  Let's try a test:
Make sure the radio is enabled.  The blue Wi-Fi light should be on.
Turn off the Bluetooth radio.  The blue BT light should be off.
Press and release together the <setup> and <#> keys.  A diagnostic report will be generated.
At the top of the report is a section labeled [ USB Host ].  Tell me the RNDIS PID/VID values.
At the bottom of the report is a section labeled  Undirected Scan - Wireless Networks Found = X.  Tell me how many networks are detected, the names of the networks, the channel and the RSSI.  Also tell me which one is yours.
If the PID/VID in step #4 is N/C and there are no wireless networks found in step #5, then the radio may have failed.
One last check is to turn the printer off and unplug the power supply.  Then while pressing and holding the # the 6 keys, plug in the printer power.  Hold the keys for 10 seconds then release.
After the printer initializes, repeat the steps above and report back.
Regards / Jim B / Wireless Enthusiasts
( While I'm an embedded wireless systems engineer at work, on this forum I do not represent my former employer, Hewlett-Packard, or my current employer, Microsoft )
+ Click the White Kudos star on the left as a way to say "thank you" for helpful posts.

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