HP Photosmart D7160

I bought an HP photosmart D7160 a week and a half ago. There is no driver for it--it isn't in the list of drivers that come with macbooks, the one on the cd doesn't work. HP has support for macs that is about as helpful as trying to solve an algebra equation by chewing bubble gum. I ordered the new driver cd--still no luck. I tried downloading gutenprint drivers, and now I can't get them off. I deleted everythign I could find file wise, but they still show up in the list when I search for my printer model. Any tips would be great, because I can't return this printer since my b/f threw away my box...

I called HP service and finally got an answer

Similar Messages

  • Ink system failed Error:Oxc1​8a0101 on photosmart D7160

    Changed the ink cartridges and got Ink system failure.  Unable to print.  Error: Oxc18a0101 Printer not that old and not used that much.  Turned power off then on again did not help.  Unplugged power and USB also did not help. Looking for help!!!
    This question was solved.
    View Solution.

    HarleyHawk
    Rank: Apprentice
    Rating: 98%, 24 votes
    *** Fix your HP Photosmart D7360 (Reset Code/Master Reset) ***
    1- Turn off power and unplug from power source.
    2- Open right side of printer (looking at the front).
    3- Disconnect,by pulling gently, both white flat ribbon cables off the main circuit board.
    4- Plug in power source and turn printer on. Wait till you get a error message and push "Ok".
    5- Unplug power source.
    6- Reconnect the flat ribbon cables by aligning and carefully pushing into the conectors on the main circuit board.
    7- Plug in power source and turn printer on (Printer preparing occurred).
    8- voila, the nasty error message 0xc18a0001 "Ink System has Failed" is now gone.
     http://www.fixya.com/support/t451942-help    
    THIS WORKED!!!  Don't throw it out try this first for: Ink system failed Errorxc18a0101 on photosmart D7160. 
    Message Edited by AJ on 01-28-2009 05:05 PM

  • Ink system failed Error:Oxc18a0101 on photosmart D7160

    Changed the ink cartridges and got Ink system failure.  Unable to print.  Error: Oxc18a0101 Printer not that old and not used that much.  Turned power off then on again did not help.  Unplugged power and USB also did not help. Looking for help!!!

    HarleyHawk
    Rank: Apprentice
    Rating: 98%, 24 votes
    *** Fix your HP Photosmart D7360 (Reset Code/Master Reset) ***
    1- Turn off power and unplug from power source.
    2- Open right side of printer (looking at the front).
    3- Disconnect,by pulling gently, both white flat ribbon cables off the main circuit board.
    4- Plug in power source and turn printer on. Wait till you get a error message and push "Ok".
    5- Unplug power source.
    6- Reconnect the flat ribbon cables by aligning and carefully pushing into the conectors on the main circuit board.
    7- Plug in power source and turn printer on (Printer preparing occurred).
    8- voila, the nasty error message 0xc18a0001 "Ink System has Failed" is now gone. http://www.fixya.com/support/t451942-help    THIS WORKED!!!  Don't throw it out try this first for: Ink system failed Errorxc18a0101 on photosmart D7160. Message Edited by AJ on 01-28-2009 05:05 PM

  • Photosmart D7160 connected to desktop with Windows XP, issues with new laptop & network printing

    We have a Photosmart D7160 connected to our desktop that runs Windows XP. I just got a new Acer laptop that runs Windows 7 (64bit). We set up a network to connect to the internet and so I can access documents that had been made on the desktop. I have not had issues using the printer off the desktop with any programs. I installed a creative program to create flyers, cards, etc onto the laptop. Same one as on the desktop. When trying to print off the laptop, I can not access the whole options on the printer. I forget the name of the options I want (maybe called printing preferences) but I would like to choose wether I am using the photo tray or presentation printing or economy printing, etc. I can only choose print.  That is not  good for printing cards, etc. I had made a recipe care template with that program and wanted to print one out.
    What have I not done in setting up my laptop? I tried the to "add a printer" on a network and that did not fix my issue. Any help is appreciated. thanks.

    Hi Bayratlj
    Dunno if you've sorted your problem out, but I had exactly the same problem with a HP Photosmart 3100. I found some advice on http://discussions.apple.com/thread.jspa?messageID=6201674 regarding the firewall on the Mac and yes that is the problem. But as you'll see with my last post in that topic I cant figure out how to keep my firewall on AND have printer sharing. Just allowing printer sharing in the firewall settings is no help.
    Cheers

  • HP Photosmart D7160 printer could it be fitted with a double sided print unit?

    I only need to know if my HP Photosmart D7160 printer was made with the provision of or could it be fitted with a double sided print unit.?  If I had got the answer I would have purchased the required part.
    i have been searching the HP web site on and off for the last four years for the answer to this question only to find myself going round in circles without ever getting any practical answer.  If and when HP have the courage to answer the question
    and the answer is what I think it will be I will take the printer back whence it came from and demand a refund in full!
    I have just tried a spell check and the website doesn't recognised the name/number of HP manufactured equipment that is clearly printed on the front cover and when I instal HP print cartriges HP tell me I have been a good boy.

    Page 9 of the user manual indicates there is an optional accessory for double side printing.  The data sheet here indicates that (in the US) the part number is:
    HP ph5582 Two-sided Printing Accessory
    Q5582A
    HP ph5582 Two-sided Printing Accessory Q5582A
    A Google search turns up a number of offerings.
    This forum is a peer to peer support forum.  If you want to Contact HP click on the link.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • Where is the photosmart D7160 photo tray located?

    where is the photosmart D7160 photo tray located?

    Hi, here is a link to the User Guide, see page 7.
    Please mark the post that solves your issue as "Accept as Solution".
    If my answer was helpful click the “Thumbs Up" on the left to say “Thanks”!
    I am not a HP employee.

  • Calibration Error Photosmart D7160

    After several days of not being used my HP Photosmart D7160 printer decided that it was time for an alignment when I turned it on. Pressing the OK button as instructed (white paper was in the tray ready to be printed) resulted in a page being fed to the printer, a couple of second pause, and then the blank paper was fed through and the error message "Calibration Error" at the top of the original alignment needed window showed up. Pressing the OK button resulted in a repetition on the above paper feed-through. Pressing the Cancel button on the front of the printer breaks the cycle.
    Going to the tools menu and choosing Align Printer produces the same results.
    Looking for help in this forum turned up little help except
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00720653&cc=us&dlc=en&lc=en&product=1153494&tmp...
    But before I had read the helpful page I tried the other tool options to see what did work. Display Ink Gauge did show two ink cartridges much lower that the rest. Print Sample page took a while to print a nice photograph of star fish. The alignment must not be very bad.  Print Test page printed out more than you ever wanted to know about internal settings of the printer and a set of ink squares. Obviously all the cartridges worked well so the next function, Clean Printhead, was not needed.
    The last function was Align Printer which proceeded to work perfectly despite the previous troubles! Something had decided to work. Something outside my control was triggered by all that printing. The scheduled maintenance was done and now I can turn my printer on and off without error messages.

    Well, since you are interested I tried to align the printer again just to check and the printer errored out.
    My electronics background favored the dirty cartridge contacts possibility mentioned in the reference given in the first post. I have a typewriter eraser with a coarse rubber eraser on one end and a brush on the other. It is good at removing dirt from contacts. All the ink cartridges were done. Most showed that some sort of tarnish was removed. Two cartridges had a contact that did not lie in the plane of the other contacts. The alignment test did not work again.
    Then the trick of doing everything on the tools menu on the way down to alignment was tried. The printed results all look good. The Clean the Printhead step was also done this time. After each test the alignment test was retried and failed.
    Following the reference we are now at Step Five: Clean and reseat the cartridges. Each cartridge had its contacts wiped with a Q-tip dipped in 3% hydrogen peroxide to remove all organic matter. The contacts inside the printer were also wiped but they all looked in good condition. The align test failed.
    Step Six: Reset and relocate the product was not done because the printer is plugged into an uninterruptable power unit and there is no other place to put a printer in this room.
    Step seven: Service the product may be done in the future but right now the printer works well. The alignment test will be retried after each cartridge is replaced with a new HP cartridge with cleaned contacts.
    No solutions here.

  • Banner paper setting on photosmart D7160

    HP photosmart D7160 printer, operating sys is windows vista home priemium 32 bit.

    Hi,
    What is the brand of inkjet canvas media?  Are there any recommended settings on the packaging?
    PrinterMechanic
    I work for Hewlett-Packard.

  • HP Photosmart D7160 printer hidden menu

    How do I find the hidden menu on the HP Photosmart D7160 printer?

    Hello,
    Please click  here to access the steps that should resolve the issue.
    If issue still persists, then call HP Tech Support for further assistance.
    If you are in US , the toll free # is 1-800-474-6836 .
    If you are not in US , then log on to www.hp.com , at bottom-left corner there is a world map icon, click on it and then select the region you belong to, which would then provide support options for you for that region.
    Regards,
    Jabzi
    Give Kudos to say "thanks" by clicking on the white star under my name.
    Click "Accept as Solution" if it solved your problem, so others can find it.
    I work for HP
    Regards,
    Jabzi
    Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
    Click "Accept as Solution" if it solved your problem, so others can find it.
    Although I am an HP employee, I am speaking for myself and not for HP.

  • Ink new, message says empty on Photosmart D7160

    Photosmart D7160  I have changed to new ink twice, cleaned print heads, printed test patterns and alignment pages. 
    I have unplugged the power, turned off the printer, no help.  Message still says change cartridge. 
    Printer will finally print a page at a time if I click “continue” on the computer screen and click “ok” on the printer. The only ink used in this machine has been HP, bought fresh - not old ink.  Please help, I cannot print pictures at all.

    Hi,
    I just have the same problem:
    New HP original ink cartridges, with expiration date in June 2012, installed when getting the "cannot print", empty cartridge...blabla.
    And the "cannot print" error still remains!
    And, even if Black ink is not empty, no way to print in Black&White mode! (was possible before when a color was empty...but now impossible!)
    I saw that the same error exists on various Photosmart models and looks like a microcode bug as some key stroke sequences are possible on some models to reset the wrong status register of the printer... but it seems that for D7160, no solution exists...
    I'm now waiting for a call back of HP support. Let's see what's the official report stays: I hope that answer is not "purchase a new printer !". If this is the case, I'll move to another manufacturer, as this kind of problem is just coming from HP idea to to implement complex systems to ensure that end-user purchases new HP ink cartridges, even if not empty...
    (But all manufacturer are doing the same, so in fact, no way to escape!)

  • Hp photosmart d7160 sharing and homegroup in windows 7

    Both computers run on Windows 7 and I am attempting to share my printer between the two systems.  If it helps, Windows 7 is not native to either of my computers:
    Desktop PC ran XP Media Center 32-bit
    Laptop ran Vista Home Premium
    Both are now running Windows 7 Home Premium.
    The PC is the "host" computer and I'd like to be able to "wirelessly" print from my laptop even though the D7160 is NOT a wireless product.  Back when the systems were running their native OS's, I was able wirelessly print from my laptop--it took a little bit of work with assigning a port, etc.
    Any insight on how to resolve my issue?
    Thank You.

    You can also disable that windows wireless "Critter" from device manager and it shouldn't ever again show-up in your adapter list. Thanks for the lesson. I too have wondered about the windows virtual adapter and what it's for. I never had it show-up in my adapters though in the network and sharing center. That was strange that it happened to you. I also occasionally just go to device manager and reload the adapter that came with laptop-not the windows one. It
    seems to keep it running fairly well since there have been no new drivers for it. I think it was an experiment or something called the DW1501 Wireless half-mini n that came with my Dell Inspiron N7010 laptop. I don't particularly like it as compared to the other wireless adapters in my home, this thing is slow on downloads, but I don't want to bother to get a new adapter.
    Anyhow thanks for the interesting lesson.
    LindaSView

  • HP Photosmart D7160 paper jam error and clicking sound

    I have a D7160 that has been working great, and yesterday started making a clicking sound when I start it up. It clicks and sort of grinds when I turn it on, and then the screen says there is a paper jam and that I should open the back and remove the paper.
    I have never run stickers, labels or other items through the printer. I have only used HP photo paper in it, and occasionally printed on regular copy paper. No thin papers, no paper jams, no stuck or torn paper.
    This printer literally sat for about two years at my parent's house unused until they loaned it to me about a month ago. I doubt there have been more than 250 pages put through it total.
    My other HP printer broke a lever inside of it, so I have to take the side panel off of it to make it "understand" that the cover is closed. I'm wondering if this is something similar (a broken gear or lever), but I can't figure out where to look or what it might be.
    Thanks for any help you can give!
    Michelle

    This happens periodically.  Evenutally it "fixes itself," but I'm not sure what it is.  I've cleaned the rollers, the toner heads, printed an 8 1/2 x 11 sheet (which prints fine), reloaded paper, made sure paper was not curled or there wasn't too much in the tray, made sure the side hold bar wasn't too tight, etc. etc.  Try disconnecting the printer from both power and the PC.  Reboot, then reconnect the printer.  Print a test page.  Try again.

  • I am in Australia and I have an HP Photosmart D7160 that needs an electrical cord.

    Where can I get one that is compatible in Australia?

    Hi Do you need a power supply or just the Cord? As the Cord is a standars computer power Cord available in most computer stores.
    Say "Thanks" by clicking the Kudos Star in the post that helped you.
    Although I work for HP my posts and replies are my own
    Please mark the post that solves your problem as "Accepted Solution"

  • How to print A4 letters from a Photosmart D7160?

    I am trying to print a normal a4 letter (on white 80gsm photocopier paper) from my photomsmart D716O.
    I put the paper in the pull-out paper tray but the message I get back is that there is no paper in the printer.
    What am I doing wrong? Can this printer handle normal printing or is it just a photoprinter?

    Hi LacyRose,
    I understand that you were printing cards and only got the outside of the cards printed. I need to get some more information please. What program are you using to print the cards? What operating system are you running on your computer?
    Let me know please.
    Thank you,
    I worked on behalf of HP.

  • Photosmart D7160 just installed office 2007 pages will only print

    Just installed office 2007 on my dell with windows xp and every time I try to print in only prints half of less of the page and it keeps reprinting the same page over and over and have no idea how to fix it. Any help would be great thanks

    Hi,
    I assume you can print from any other application than Office, please correct me otherwise.
    Make sure to install the latest Office Updates and check for any change:
    Open Microsoft Office Word 2007 by clicking on the Windows "Start" button and selecting it from the installed programs list.
    Click on the office button in the top left of the program and select the "Word Options" button from the bottom of the list. Wait for the "Word Options" dialog box to appear.
    Click on "Resources" on the left and then the "Check for Updates" button on the right.
    Place a check mark next to the license agreement and click "Next." Choose "Use Recommended Settings" and click "Install." Allow the necessary updates to install and follow any on-screen instructions, if prompted. Restart Microsoft Office Word 2007.
    Once completing the update, try printing and check for any change.
    Hope it helps,
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

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