HP Photosmart Plus B209a-m not recognizing any USB drive

When I go to scan to my USB, the USB drive is not recognized as a USB drive. I am using wireless, which works fine. Is there a trick to scanning to a USB?

Hi , Perhaps the USB drive you are using is too large, I believe with a memory card, anything higher than 2 gb is too large, I wonder if the USB drive is the same. I will look into the possibility. In the meantime, Have you tried an alternate USB drive? Let's perform a hard reset. To do so, leave the printer on and unplug the power cable for 1 minute. While it is unplugged, hold down the power button on the printer for 10-15 seconds to release any built up power, then after the minute has passed, plug the printer back in. Also, do you have the printer connected directly to a wall outlet or is it in a surge protector or power bar? Even if you have been using a surge protector/power bar all this time and you feel it is not the cause, please connect it to a wall outlet just so we can eliminate the power source as the root cause. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector
In this document you will see, ISSUE: Problems or issues may arise when an HP LaserJet series printer is connected to an uninterruptible power supply (UPS), a power strip, or a surge protector ^ This is not limited to Laserjet printers. Please let me know if you are able to get the printer to scan to the USB memory device and we can continue from there.

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Hp photosmart plus b209a-m not connecting to wifi

Hello forum members,
I have recently changed modems to a Zxytel model (in Prague in the Czech Republic) and successfully set up the wifi with my 15" MacBook Pro using the latest Lion OS, as well as on my iPhone and iPad. However, I cannot get my HP Photosmart Plus B209a-m correctly set up on the wireless network. I go through the standard setup procedures using the HP Setup Assistant (as I have many times before with no problems). It recognizes the printer on the system, but eventually gives me a "Device Not Reachable" error message (it can't find my MacBook, although I'm successfully using the laptop on the same wifi address). I'm stumped.
I've tried rebooting the laptop, unplugging the printer, deleting the printer from my list and starting all over again. None of them are time consuming, so no big deal, but none of them are solving my issues either.
In the meantime, I can print using a USB cable, so I'm not totally out of luck, but I'd like to get this printer properly configured for wireless use.
Any help?
A Price

You didn't try to use it wireless and forget to change it back to wired?
Unplug it for 30 seconds and then plug it back in?

USB has power, but not detecting any USB drive. Also crazy trackpad.

I own a 2012 Macbook Pro, and I am running OS X Version 10.9.4 on it. Everything was working fine until last week, when the USB ports stopped working. Now, the USB ports still have power because the lights in my USB drive and external hard disk turn on when I insert them into the system. However, the OS X is not able to detect any of these devices as well as my USB mouse. I have Windows 7 installed on bootcamp, but there is no USB response in Windows 7 as well.
I have done the SMC and PRAM reset, as suggested on numerous other discussions, but there were no improvements.
To add to all this, the trackpad on my macbook started going berserk. The pointer has started to randomly click and drag, while I am not even touching the trackpad. It is extremely hard to move cursor to a particular folder, because the cursor will click and drag a lot of times, while it has reached its destination. Also, the trackpad acts insensitive in certain regions. I tried cleaning the trackpad (as suggested on other discussions), but the problem goes away only temporarily. It seems, after using it for a couple of hours, the problem is back again.
With USB and trackpad not responding, it is getting hard to pass the first week of school. I took it to IT department at my school, they checked it for a couple of minutes, and told me that I'll have to shell out $280 for sending it to Apple Depot. I'll really appreciate any kinda help!
Thanks for your time!

Hi @Ak7
Welcome to the HP Support Forums!
I understand that you are having trouble with your USB ports not recognizing most devices. I am happy to assist with this.
Since it just recently started to happen, I would normally recommend starting with a system restore to a point before the problem began. (say about a week ago or longer if possible) Unfortunately you have already done a reinstall, so there should not be any useful restore points to use.
Presumably you already backed up any data you could before reinstalling windows, and if so, then you could try a system recovery, which would restore the factory image of the notebook. Give it a try and let me know if it makes any difference.
Using Microsoft System Restore (Windows 7)
Performing an HP System Recovery (Windows 7)
Malygris1
I work on behalf of HP
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HP Photosmart Plus B209a-m not compatible with Windows 8.1 - was with 8; please advise.

Cannot activate printer with Windows 8.1; please advise.

Running the diagnostics at http://www.hp.com/go/tools may help resolve the issue.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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HP Photosmart Plus B209a is no longer printing through wireless connection. Appreciate any suggestions...

Hello. My HP Photosmart Plus B209a all in one printer stopped working through wireless connection yesterday. I have tried to delete the printer and reinstall using HP Setup Assistant, but when I attempt to configure the device for a wireless network, the HP Setup Assistant quits unexpectedly. I can succesfully set up the printer, but only for use with a USB cable. I noticed that there was an HP printer software update installed yesterday version 2.16.1. Could this have anything to do with it? I read something about airprint in the support discussions but I dont see the nearby printer option anywhere? I checked the list of compatible printers and mine is on there so I am not sure what I am missing here. I would hate to go out and buy a new printer. Any advice would be greatly appreciated. Thanks so much.

I have the same printer but my problem stems from installing a new router. I went through the exact same steps that you did and the HP Installer crashed on me 5 different times at the exact same spot. I called HP and got through to them and after 15 minutes he informed me that this particulart printer is no longer "supported" and software is not available. I told him that I downloaded the update that was available today. He was no help whatsoever. I also can print via USB but that is not at all what I want. The downside of this printer anyways is that it is not Airprint compatible. So, its either reinstall the old router or buy a new printer. This *****!

Photosmart plus b209a-m with osx 10.8.4 not recognize wireless

I had photosmart plus b209a printer with my macbook pro. It has wireless, but I have no idea how to set up it? I didn't install the cd, because I found out I just plug in the usb with my macbook pro will print it. Do I need to install cd first, but I lost it long time ago. Where I can get it or download it. I did search the driver for this printer in hp.com, but it didn't show any thing for me to download, can I set up wireless without install cd? Thanks.

Hi,
You need to install the driver to be able to setup the printer wireless by following the steps
Click the link below and follow the instruction.
you have not mentioned the mac os version to provide you more precise instruction
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02911238&cc=us&dlc=en&lc=en&os=4114&product=377...=
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Photosmart Plus B209a not printing yellow

My Photosmart Plus B209a doesn't seem to be printing yellow. First thought was a blockage, but having changed the cartridge as it was low anyway, it's still not printing yellow. Any thoughts?
This question was solved.
View Solution.

Problem now solved, just needed to clean the printhead. I always thought the printhead was part of the cartridge, so by changing the cartridge I'd changed the printhead. Turns out that isn't the case!

Why is my HP Photosmart Plus B209a printer showing up as only a printer and not a scanner?

I have an iMac running 10.9.3. I am trying to set up my HP Photosmart Plus B209a printer which is connected to my airport extreme. But for some reason, on my iMac it is showing up as only a printer and does not recognize the scanner or give me any scanning options. I need this for a class........any suggestion? I have been to HP's website but cannot locate any drivers or scanning software on their page, only instructions.

First update to OS X 10.9.4.
OS X Mavericks 10.9.4 Update (Combo)
http://support.apple.com/kb/DL1755
Post Date: Jun 30, 2014
File Size: 958.2 MB
Make sure the scanner is powered on.
If the scanner fails to show up, open Preview in Applications. Under File do you see Import from scanner....
If no, Open Image Capture in Applications and see if it will recognize your scanner.

Photosmart Plus B209a won't communicate with my computer

I have a Photosmart Plus B209a, and I run 4 different laptops with a wireless connection They run Windows Vista, and Windows 7, and I can not print either. The Wireless hub was recently changed, but prior to that I could not print. I get an error message when trying to reinstall the printer software from Windows that states that the USB device is not recognized AND SHOULD BE REPLACED .I bought a brand new USB cord for the printer from HP, and it still doesn't work. I was on the phone with HP for an hour and a half and they had control of my laptop and the issue is still not resolved, she said it must be my laptops problem and then transferred me to an online pay for help service that was a minimum charge of $65. All I know is I have had problems with this happening from the start, it seems every time there is a software upgrade, I have to reconnect to the printer, and now WINDOWS is not even recognizing the device...I will be interested in any answers you receive. Thanks.

AdamE_VZW wrote:
Hi there!!
You can download the drivers on the Samsung website. Go here and click "Software", under the Download Center. This will be the driver you need for Windows Vista.
Have a great day!
I sent you a PM

Trouble with connecting my photosmart plus b209a

trouble with connecting my photosmart plus b209a ........it was conncected to my network until today i was messing around with it and reset the network default by accident, and now i am trying to connect the printer to my router and it says it doesnt see any connection and ive tried reseting the router bunch of times, and then for a brief minute it said it was connected to ssid hpsetup? and communication mode adhoc?.. not really sure what that was so i reset the network on the printer again back to default and i dont really know what to do it just says no connection found, does anyone have an idea of what i should do and whats wrong

Hi joey12293,
I am linking a document that has very good information about how to install the printer to the network. Click Here See if this helps. Let me know how it goes.
Good Luck !
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Thank You,
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Expert

HP Photosmart Plus B209a-m wireless goes offline after system is shutdown

I am using the HP Photosmart Plus B209a-m on a Dell XPS 16 with Windows 7 64bit. I have setup the printer to connect to the Belkin wireless router so it is on the network. I have setup the printer numerous times and had it working over wireless many times. After the PC is shutdown the printer goes offline. I have to rerun setup over and over again to bring wireless back online. I added the MAC address to the Belkin router, and I have the device trusted in my Norton Firewall. I keep seeing "HP Network Support Automatic (Delayed Start)" in services, but changing it does not seem to make any difference I still need to rerun setup again after the system is shutdown. I am also seeing two printer icons in Devices and Printers. One is just the Photosmart Printer with a generic printer icon; and the second is Photosmart Printer, Scanner, Copier with a picture of the Photosmart which I believe it should be. I have run the setup at least 10 times, and I keep getting a good working wireless system then after the machine is shutdown for the day the printer goes offline and will not print again. How can I prevent the printer from going offline in wireless mode?
This question was solved.
View Solution.

Setting a static IP address may help this issue:
- Print a Network Config Page from the front of the printer. Note the printer's IP address.
- Type that IP address into a browser to reveal the printer's internal settings.
- Choose the Networking tab, then Wireless along the left side, then the IPv4 tab.
- On this screen you want to set a Manual IP. You need to set an IP address outside the range that the router automatically sets (called the DHCP range). If you know what that is, set an IP outside that range but no higher than 254 (the last number in the address). If you do not know this, enter the current IP address.
- Use 255.255.255.0 for the subnet (unless you know it is different, if so, use that)
- Leave the gateway and DNS blank. Click 'Apply
Now, shut down the router and printer, start the router, wait, then start the printer.
After this you may need to redo 'Add a Printer' using the new IP address.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Excessive INK LEVEL LOW warnings; Excessive PRINTER OFF LINE warnings on HP Photosmart Plus B209a-m

HP Photosmart Plus B209a-m Excessive INK LEVEL LOW Warnings: False PRINTER OFFLINE Warnings
I have the HP Photosmart Plus B209a-m, Lenovo T43 running XP SP3.
I love the print quality and the way it looks. But...it's very noisy and the big problem is:
When any one of the 4 ink cartridges gets to around 25%, the ink low warning , comes on, sometimes more than once per minute! And then it opens the LARGE dialogue box right in the middle of the screen showing me ink levels (none below 25% by the way), and * soliciting me to buy ink from them on line or from a dealer or whatever. I close it and the three warning boxes (Ink level low-two boxes simultaneously and Printer Offline)....Then a couple minutes later all them are back. This makes the computer basically unusable.
*These frequent (every few minutes) PRINTER OFFLINE warnings occur even though it is on line. this is a wireless enabled printer. Despite the warning that it is offline, as soon as I issue a print command the printer responds (with the ink level warnings of course, while it's printing).
How can I disable (forever) the OFFLINE and INK LEVEL warnings?

On the touchscreen of the printer
touch setup
touch preferences
touch cartridge chip info
then touch OK
no more annoying pop-ups
Note
To re-enable the usage information function, restore the factory defaults.
Note
You can continue to use the cartridge in the HP product if you turn off the memory chip's ability to collect the product's usage information.

HP photosmart plus B209a-m

Hi there
I have a HP photosmart plus B209a-m and have had the same problem as this person where when I try to scan the scanner says "Scan Problem - Try starting scan from computer." when I try find the scanner from the computer it cannot be found.
http://h30434.www3.hp.com/t5/Printer-Networking-and-Wireless/Wireless-scanning-not-working-on-HP-Pho...
I have recently brought a new harddrive and the printer program on the machine works fine it's only the scan function that seems to not be working.
Any ideas for what I can do to fix this problem?

Hi SEB19,
Welcome to the HP Support Forums! I see you are running into some problems when trying to scan with your HP Photosmart B209a. When you attempt the scan you get an 'Scan Problem - Try starting scan from computer'.
I would first like you to run the HP Print and Scan Doctor- It was designed by HP to provide users with the troubleshooting and problem solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers.
Please let me know what the PSDR found, if you are still getting the error I would like you to continue here: The 'Scan Problem. Try Starting Scan from the Computer' Message Displays on the Touch Screen When Sc..., once on the page start on Solution two.
I hope this helps, let me know the outcome I will watch for your reply.
Thanks,
HevnLgh
I work on behalf of HP
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How Do I Share a Photosmart Plus B209a Between Windows 7 and Windows 8 Computers?

I have a Photosmart Plus B209a I have been using with a pair of Windows 7 laptops. I use the HP Solution Center (blue icon) to interface with it.
I recently bought an HP Windows 8.1 laptop. The Solution Center doesn't work on it. The HP printer support site says I need to uninstall the Windows 7 Solution Center (blue icon) and replace it with the Windows 8 (gray icon) version.
Will this make my printer only work with the Windows 8.1 machine? I want to print and scan from all of my computers without having to uninstall/reinstall version 7/version 8.1 Support Centers.
This is a joint Windows 7 / Windows 8.1 question. I can't see a way to select two operating systems.
This question was solved.
View Solution.

Hi,
You don't need to reinstall any software on the existing machine(s). You only need to install software and drivers for NEW machine(s) or any old machine after upgrading from Windows 7 to Windows 8.1 for THAT machine.
Regards.
BH
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Problem printing scanned PDF document from iPad to HP Photosmart Plus B209a

Hi,
I'd like to report a problem printing a scanned PDF document from iPad via HP ePrint application to my HP Photosmart Plus B209a printer. The document was sent to the printer without any issue. However, the printer only prints out the
screenshot image in the center of the PDF page, and the image is enlarged and rotated to fit in an A4 paper. The rest of the document is simply ignored by the printer. The document with the problem can be downloaded in the link below:
Download PDF document with the problem
What could be wrong? Thank you in advance!

Thanks for the reply.
I received the document from my teacher, so I don't know what program she used to scan it.
I tried to print the document directly from my PC which works fine though, so I guess the document is OK.
My HP printer is an old model which doesn't support eprint or air print, so I used the eprint application on iOS to print the document. I tried both color and black/white which gave me the same result: only the center screenshot image is printed out, and the image is enlarged and rotated to fit an A4 paper, the rest of the document is just ignored.
What do you mean by saving it as a document?

HP Photosmart Plus B209a-m not recognizing any USB drive

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