Hp product detection stalls at 98%, then may kill browser

http://h20614.www2.hp.com/ediags/gmd/ProdDetect4Mozilla.aspx?lc=en&cc=us&product=3752458&tmp_weDest=...
firefox browser, xp pro sp3 32-bit. printer is wireless officejet pro 8500 a909g set up as static ip wireless.

the HP auto-detection page doesn't say anything about not being cross-browser. so one should assume it is, yes?
if it isn't, shouldn't it be fixed? nobody uses IE anymore if they don't absolutely have to. my guess is that was the browser you were inferring.
but like I said, it got to *98%*, which means it was working in firefox up to a point, then hung. so there is a bug in it, so please have engineering fix the plugin. thanks. they need to know it's broken on this platform with this browser. I have not tried it with windows 7 yet.

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