HP Simple Pass not working with Microsoft Edge in Windows 10

I up graded to windows 10 and now I find that HP Simple Pass does not work with Microsoft Edge, despite the fact that it continues to work with the windows 10 sign in.Would appreciate any thoughts on how to fix HP Simple Pass to work with Microsoft Edge. Thank you

I got an answer here:http://h30492.www3.hp.com/t5/Notebook-Betriebssysteme-und-Software/SimplePass-und-Edge/m-p/363610#M34997 Edge doesn't support that kind of plugins at the moment, MS is working on it.

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Hp Simple Pass Not working with Bank Accounts?

Hi,
I bought the HP Envy Touvhsmart j-158ca, but i am having lots of trouble using this for loging into my bank accounts ( TD Canada Trust, Scotia Bank, Bank of Montreal..., any bank...). I cannot login to these banks at all. I contacte the Hp department, they asked me to perform a driver update, BIOS update, REcovery, Unistall/Reinstall Simple Pass,....... Has HP downgraded its new fingerprint reader from Digital Persona? The old Digital Persona used to login to any of these bank accounts flawlesssly, but now, its impossible with the new Simple Pass.
Can someone confirm if HP has really downgraded its finger print reader.
I want to return this laptop now, because this simple pass doesnt work anymore! for banks!.

I got an answer here:http://h30492.www3.hp.com/t5/Notebook-Betriebssysteme-und-Software/SimplePass-und-Edge/m-p/363610#M34997 Edge doesn't support that kind of plugins at the moment, MS is working on it.

Simple pass not working with Chrome

I've seen this posted numerous times (some posts going back to 2012) and I have yet to see an answer that works. I just bought a windows 7 machine with simple pass. Simple pass simply does not work with chrome. The only time it works is when I log on to windows itself. Everything is new and up to date, and simple pass is configured correctly.
This is one of the reasons why I bought this machine, and it just doesn't work. Can someone, anyone, tell me how to make it work?

It does work with IE Explorer but I have to use Chrome for work

Simple Pass Not Working with Chrome Version 42.0.2311.90 m

SimplePass stopped working today. I noticed a while ago that I no longer had to manually add the Website Logon extension anymore. A small window popped up with a warning about using developer extensions and SimplePass worked. Website Logon extension is enabled, but SimplePass isn't working.
Does anyone know I can fix this? Many thanks in advance.
As a last resort, I have gone back to a previous restore point. Now SimplePass is working. However, I would still like resolution as I expect to encounter this problem again with other updates, etc. Can someone tell me what Windows Update may have caused the problem so I can not apply that particular update?
Thanks again.

Hi @mellman ,
Welcome to the HP Support Community! I hope you enjoy your time with us.
I see that you are having a problem with SimplePass not working with Chrome. This has been a problem for a while now as Google Chrome made some changes about what extensions are available from their webstore and how they work. You can try the steps in this HP Forums post to see if that fixes the issue for you.
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP

Simple Pass not working with Windows 7 Premium

I have a Pavillion Notebook, model dv6-6b51sa running Windows 7 Home Premium 64bit O/S
For some time now my Simple Pass has not worked. I have uninstalled and reinstalled the programme but to no avail. I have read several posts to the community here and have tried just about all recommendations including; hard reset, system restore (in case it had anything to do with Windows updates) a BIOS update and shutting down and rebooting after each process.
Now, having reinstalled Simple Pass (from the HP Support website) , biometric devices do not even feature in Device Manager!
Can anyone kindly offer me assistance?

Hi @tagl
Welcome to HP Forums! I will be happy to help with the SimplePass problem you are experiencing. The fact you are missing a biometric device in your Device Manager would be a problem because for it to work you need the software and the accompanying biometric device. Here is the Validity Fingerprint Sensor Driver, install that and then see if you are able to use your fingerprint reader.
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP

HP Simple Pass not working with Windows 8.1 64bit

I had been using HP Simple Pass with my HP ENVY dv 6 64-bit (Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz). Now with installation of some updates during last few weeks, the HP Simple Pass is not working. I have downloaded sp61399 package and reinstalled the software but at the time of registering finger, it says "it looks you're having some trouble. Do you want to try again" I have tried again and again but the result is same. I also downloaded "HP SimplePass_V6.0.100.276.msi" and tried to install it but its install never completes and is terminated asking for another file in the middle. Please let me know how I can get rid of this problem?

Hello , Welcome back to the HP Support Forums! I came across your post about the HP Simple Pass, and wanted to assist you! You can always try using System Restore, to set your notebook back to a previous working state. Also, please review the following documents, as they may help to resolve the issue for you:HP Notebook PCs - Cannot Logon to Windows with SimplePass Fingerprint ReaderHP Notebook PCs - Troubleshooting a Fingerprint Reader (Windows 8) Please let me know if this information was helpful by clicking the thumbs up below.
Regards!

HP Simple Pass not working with fingerprint snanner

I have just purchased a new laptop namely the HP Envy 17. One of the primary reasons for me aquiring this product as apposed to other similar products was due to the built in fingerprint scanner. You can imgine my disbelief when i now discover that the windows version 8.1 pre-loaded on this unit doesnt work with the scanner or the built in scanner sofeware HP Simple Pass.
Can anyone assist with a simple fix as this has really blurred my perception of HP products as a whole.
Thanks

Hello @BJordaan,
Welcome to the HP Forums.
It appears that the HP Simplepass isn't working correctly for you. I will try to assist you with this.
Start by making sure all updates have been completed on the notebook.
After that try this document: Troubleshooting a Fingerprint Reader (Windows 8).
I will also provide this document: Using HP SimplePass Fingerprint Reader (Windows 8).
Let me know how this goes.
Thank you for posting on the HP Forums.
I worked on behalf of HP.

Simple pass not working windows 10

simple pass not working, does not recognise windows password at start to gain access to system, no flashing light, driversin software only go to windows 8.1.How do I reset the lot or reinstall simple pass?

I have an HP Elitebook 8760W. I cannot get Simplepass or Windows Hello to recognize my Validity VFM-471 fingerprint reader. I'm not sure I have the right driver installed for the Validity hardware. Could someone please point me to a link for the proper Win 8.1 driver? I'm trying to make this work on Windows Pro 64 Bit. I have tried everything to make this work. Both Simplepass and Window Hello recognize the fingerprint read while I'm setting it up, but when rebooting and trying to log in with the fingerprint function - it doesn't act like it is even working. I've tried all of the suggestions on the instructions to no avail. The Laptop works just fine without the fingerprint scanner, and I guess I can live without it, but I've been used to using it on Windows 7 for so long, I'd like to have it working agian. Any suggestions or hellp would be greatly appreciated. Thanks in advance.

Does Lion really not work with Microsoft Office?

does Lion really not work with Microsoft Office?

I am afraid I have reverted to Snow Leopard as I was having one problem after another with Lion and for every problem I was solving, two new ones cropped up. I won't bore you with a long list, but one example is whenever I clicked on a single saved document to view, Microsoft Word would open not only that particular document, but also half a dozen other ones as well. Also, my Canon printer did not operate properly nor would Aol. With a lot of other weird stuff happening every day, the final straw was when my Time Capsule wouldn't backup properly, but just 'hang' indefinitely.
Luckily, I have two HD disks on my iMac and I had installed Lion on HD2 while still retaining Snow Leopard on HD1. I also made a Lion installation disk for future installation when all these software bugs have been sorted.
I am back to normal service with Snow Leopard and shall not return to Lion until at least the next upgrade/patch becomes available. I so looked forward to Lion as well, but I was fighting a losing battle.
I would suggest anyone who is in my position trying to stem the tidalwave of software problems with Lion, make an installation disk for Lion and go back to SL until the next upgrade.

Re: auto save not working with microsoft office on OS Lion

Is there anyone else having issues with the auto-save/versions not working with Microsoft office on the OS Lion Upgrade?

It seems (from some testing I've just done) that:
1. It's not an explicit choie or preference - it's just there, in the background, invisible
2. Your textedit document has to have been saved once (i.e given a name), or you've reopened a previously saved document
If those conditions are met, Textedit will keep the doc saved.
My test was:
Open existing docuement
Make changes
Wait a few seconds
Quit Textedit
Reopen Textedit - and there's the doc with all the changes.
I ran the test again, quitting Textedit immeditaley I had made the change - and it saved the change successfully.
Hope that helps

Product key will not work with this edition of Windows 7

I received a product key for Windows 7 Professional N whilst I was at University via Dreamspark. I'm building a new computer and when it's come to inputting the product key, it comes up saying Product key will not work with this edition of Windows 7.
The version I installed was Windows 7 Professional using an iso and a USB. I rang the phone activation number and when I got through to a representative, I gave him the product key and he said it is valid and should be working. He transferred me to technical
services but instead I got cut off.
At this point I'm really not sure what the issue is, the key was for Windows 7 Professional N, I installed Windows 7 Professional and customer support confirmed it as a valid key. Am I missing something?

Post your issue to the Windows 7 Genuine Issues forum. Here are the instructions on how to produce a diagnostic:
MGA
Diagnostic Report:
To properly analyze and solve problems with Activation and Validation, we need to see a full copy of the diagnostic report produced by the MGADiag tool (download and save to desktop -http://go.microsoft.com/fwlink/?linkid=52012 )
Once downloaded, run the tool.
Click on the Continue button, after a short time, the Continue button will change to a Copy button.
Click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your post.
One
Issue Per Thread:
Most Activation and Validation issues look the same, on the surface, but can have many different causes and fixes. This is why we ask for a diagnostic report and this is also why we ask that you create your own thread for your issue (in other words,
don't post your issue in another person's thread).
It just becomes too complicated to try to troubleshoot multiple different issues in the same thread.
New
to the Forums?
Instructions
by Kamin of Ressik
Wanikiya and Dyami--Team Zigzag

Simple pass not working - It was working fine till today morning

I am having a "HP ENVY 15t-j100 Select Edition CTO Notebook PC " . Simple pass was working fine till today morning now all of a sudden it is showing an error message "Sensor not connected.Please connect sensor and try again" .
I tried the maximum methods for troubleshooting like uninstalling and reinstalling driver , software , updating them any many others.
the finger print sensor is working during log in and other occasions. but simple pass is not working.
My OS is Windows 8.1 (64 bit)
Kindly resolute my problem as soon as possible. Thank You
E-mail Id : [edited phone and email by moderator]

Hi @Annamalai007
Welcome to the HP Forums!
It is a terrific place to find answers.
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
I see that your Simplepass was working until this morning when it was not. You have uninstalled and reinstalled software and updated the drivers but no change.
Was there any updates installed?
Have you tried dong a restore back to when it was all working? HP PCs - Using Microsoft System Restore (Windows 8)
Next I would do a Refresh Your PC to Resolve Problems (Windows 8).
If the issue still remains I suggest you do a recovery back to factory. HP PCs - Performing an HP System Recovery (Windows 8) . During the recovery process you will notice an option to backup your personal files to prevent data loss. If you have not recently done one I suggest you do one now.
HP PCs - Restoring Files that were Backed Up Using HP Recovery Manager (Windows 8)
I hope this helps.
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

ICloud 2.1.1 not working with Microsoft Outlook 2013?

HI, I needed some assistance from the experts here.
I just had my laptop reformatted and redownload & installed the latest version of iCloud 2.1.1 Control Panel for Windows & Microsoft Office 2013.
When I click on the buttom "Apply" to setup outlook for iCloud, i got this error message at Step 4 of 7. It keeps refreshing these 2 sentences "Downloading Contacts from iCloud" & "Uploading Contacts to iCloud" & eventually errored out with this error message "Your setup couldn't be started because of an unexpected error".
I checked my Microsoft Outlook 2013 & there is an iCloud Plug-In.
But clicking on the "Go Online" button doesn't do anything.
I used to be able to click on a "Go Online/Refresh" button in the past (with Microsoft Office 2007) and able to then synchronise new contacts in my outlook to iphone. But apparently, this doesn't work anymore.
Thereafter, I tried uninstalling iCloud 2.1.1 and reinstalling it again immediately (without rebooting my laptop) & the same error message occurs when i tried to setup outlook for iCloud. And the worst thing is now the "iCloud plug-in" disappear inside Microsoft Outlook 2013 totally.
I tried reading several threads and got confused.
Is iCloud 2.1.1 Control Panel for Windows not compatible with Microsoft Outlook 2013 yet?
Do I just have to wait for a new release from Apple or did i do something wrong in the installation of the softwares?
Aprpreciate the assistance from some experts here.

Well it's now the 14th and no replies, so have you sorted it.
I could not get Outlook 2013 working with the control panel, although was working it was saying it was not configured.
Worse still tried going back to Outlook 2007 and it did not want to know, in the end a disk image restore was required.
I will try Outlook 2013 again in a few months maybe.

Microsof VX 3000 or 6000 Webcam does not work with Lync 2013 under Windows 8.1

Hi,
The problem is that i cannot use the Microsoft VX-3000 or VX-6000 with Lync 2013 under Windows 8.1.
If i go in settings under Video i can see the preview from the webcam just fine, so it works there no problem.
Wenn i try to enable my camera in a conference it does not work, i get an error: Your video cannot be started.
Now, there are no Windows 8.1 drivers for the Webcam so i installed the latest Windows 7 drivers. Because of that this webcam does not work with apps, that is fine i understand the driver problem and the way the new apps work.
But this Webcam works with skype under Windows 8.1 and it works with Lync 2010 client.
The same Webcam works just fine with Lync 2013 under Windows 7.
Is there anything i could do so that i get this Webcam to work with Lync 2013 desktop client under Windows 8.1?
Thanks

Hi,
According to your description, it may be caused by driver.
You can try to install the latest version of Display Driver to fix the display issue.
Since there is no driver for Windows 8.1, I suggest you wait for updating.
You can also post a case on Windows 8 forum, thank you for your understanding:
http://social.technet.microsoft.com/Forums/en-US/home?forum=W8ITProPreRel%2Cw81previtpro&filter=alltypes&sort=lastpostdesc
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

Simple pass not working

sir
my mother board replaced amd board to intelboard.
After changed my beats audio and Hp simple pass fingure print not working. kindly give me any solution.

@Siludv6
‎Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
If you are unfamiliar with the Forum's private messaging please click here to learn more.
Thank you,
Omar
I Work for HP

HP Simple Pass not working with Microsoft Edge in Windows 10

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