HT1212 Hi itunes will not recognise my ipod!!!!!! please help!

Hi when i plug my ipod in my computer it come up on my computer but not on itunes!!! i need it to recognise my ipod however my ipod is disabled at the moment as i am trying to restart my ipod because i connot remember my pass code!!!!!!! what do i do?!

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Similar Messages

I recently connected my new ipad to my itunes, but now itunes will not recognise my ipod classic, and 50gig of music has gone. ipad connects ok but no longer ipod which has been there for two years! help!!!

I recently connected my new ipad to my itunes, but now itunes will not recognise my ipod classic, and 50gig of music has gone. ipad connects ok but no longer ipod which has been there for two years! help!!!

What happens when the iPod is plugged in? anything? any errors?
Why is 50GB of music gone? All music should exist on the computer. Only a fool would rely on a single device which could easily be lost or stolen to store their content on.

Itunes will not recognise my ipad2

only a few hours old, had an older version of itunes and the ipad showed up in that, updated itunes in order to update the ipad and now it just wont connect to itunes, absolutely typical if u ask me, i was expecting some sort of a problem with apple and i got it....
they just make everything so difficult and charge you a pile of money for the pleasure...so how am i supposed to update/sync my ipad now, my daughters worked fine as she had no older version of itunes on her pc, she downloaded the latest version and it just worked, i tried to update the ipad to ios5 and was told i had to update itunes first in order to do so, i had to use the 64 bit version and now itunes will not recognise my ipod or ipad, itunes is the only way we can transfer to our apple products and it is not working,, what a joke

if it was that easy to sort then i wouldnt be on here asking for help, its the new version of itunes that is the problem

Itunes will not recognise music on my ipod?

I have recently encoutnered a problem with my 5th generation 60gb ipod which I'm hoping someone can help me with?
When I plug my ipod into my computer and open itunes, it recognises that the ipod is plugged in, but asks me to set-up the ipod, like it is the first time I have used this ipod. Also it does not recognise any of the 5,000 or so songs on the ipod.
When my ipod is not plugged into my computer all 5,000 songs still appear on it and play with no problems.
For some reason itunes will not recognise the songs on my ipod - even though I have added them all with this software and about a third of them on this computer.
If I choose to proceed with the set-up of my ipod, I am afriad I will lose all 5,000 songs off my ipod.
Can anyone offer a suggestion - as it is, I either wipe my ipod or concede that I can't add any more songs to it, even though it is only half full.
Oh yeah, I have added all files to my ipod manually.
Thanks!

When I plug my ipod into my computer and open itunes, it recognises that the ipod is plugged in, but asks me to set-up the ipod, like it is the first time I have used this ipod. Also it does not recognise any of the 5,000 or so songs on the ipod.
With those symptoms, it's probably worth checking to see if you're getting a Windows drive letter confusion. For troubleshooting advice on that, see the following document:
Windows confuses iPod with network drive or hard drive and may keep iPod from mounting or songs may seem to disappear

I have Windows 8.1 and Itunes will not recognise either my Ipad, Ipone or Ipod

I have Windows 8.1 and Itunes will not recognise my Ipad, Iphone or Ipod even though it did so in Windows 7

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or by right-clicking the downloaded installer and selecting Run as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

HT2729 I have purchased a new iPod Nano and have tried to set it up but itunes will not recognise it. I have 5 other devices linked to my itunes account so is this the problem and what should I do?

I have purchased a new iPod Nano and have tried repeatedly to set it up but iTunes will not recognise it. I have 5 other devices connected to my itunes account so is this the problem and what can I do?

There is no 5 device limit. There is a 5 computer limit.
Device not detected in iTunes

My itunes will not recognize my ipod touch

I'm using a Mac desktop and it/my itunes will not recognize my ipod touch. I have resent my ipod and have also done all the suggested things on the apple website and still it is not being recognized, I do not know what else I can do. My macbook will recognize my ipod touch but I don't want to sync it to that itunes since it is already out of date, I want to sync it to my desktop mac where I already have the latest version of itunes, and all the music I want to sync onto my ipod touch. What can I do?

See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

Itunes is not recognising my ipod!! says i need to install 64 bit version, it is 64 bit version though!!

itunes is not recognising my ipod!! says i need to install 64 bit version, it is 64 bit version though!!

Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)

ITunes will not recognise my CD/DVD drive

iTunes will not recognise my CD/DVD drive but other windows programs does

Here's the info
Microsoft Windows 7 x64 Ultimate Edition Service Pack 1 (Build 7601)
System manufacturer System Product Name
iTunes 10.2.2.12
QuickTime 7.6.9
FairPlay 1.11.17
Apple Application Support 1.5.1
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.4.0.25
Apple Mobile Device Driver 1.55.0.0
Bonjour 2.0.5.0 (214.3)
Gracenote SDK 1.8.2.457
Gracenote MusicID 1.8.2.89
Gracenote Submit 1.8.2.123
Gracenote DSP 1.8.2.34
iTunes Serial Number 0040B0400138AD20
Current user is not an administrator.
The current local date and time is 2011-05-02 23:12:22.
iTunes is not running in safe mode.
WebKit-accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
ATI Technologies Inc., ATI Radeon HD 4600 Series
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.2.2.12 (x64) is currently running.
iTunesHelper 10.2.2.12 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.0.1),
B: HL-DT-ST DVDRAM GH22LS50, Rev TL03
Audio CD in drive.
Found 16 songs on CD, playing time 62:58 on Audio CD.
Track 1, start time 00:02:33
Track 2, start time 03:16:25
Track 3, start time 07:08:50
Track 4, start time 10:59:65
Track 5, start time 15:38:50
Track 6, start time 19:56:65
Track 7, start time 24:21:48
Track 8, start time 28:47:25
Track 9, start time 32:04:43
Track 10, start time 36:14:23
Track 11, start time 40:20:10
Track 12, start time 44:06:20
Track 13, start time 47:14:20
Track 14, start time 51:00:68
Track 15, start time 56:10:15
Track 16, start time 58:42:55
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 4 8 16 24 32 40 48.
The drive CDRW speeds are: 4.
The drive DVDR speeds are: 4.
The drive DVDRW speeds are: 4.
The diagnosits can see the drive under 'Optical drive detected' and passes all the tests but it does not show up under 'Devices' (on the left hand panel). I've tried repair under Control Pane/Uninstall a program (twice) removed and re-installed iTunes. I don't believe the problem lies with my drive OR Windows as the drive is visable in all my other programs (Windows Media Player, Windows Explorer, RealPlayer + all my other software that can access a drive.

My ipod touch just shows the charge symbol on the screen and i checked whether there is a problem in the charger but it works perfectly on my iphone 4 and when my ipod is connected to the computer itunes is not recognising my device pls help me

my ipod touch just shows the charge symbol on the screen and i checked whether there is a problem in the charger but it works perfectly on my iphone 4 and when my ipod is connected to the computer itunes is not recognising my device pls help me

tmplHi pranoop,
If you are having an issue with your iPod touch not being recognized by iTunes when connected to your Windows computer, I would suggest that you troubleshoot using the steps in this article -
iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
Thanks for using Apple Support Communities.
Sincerely,
Brett L

HT1459 Serial number is faded and too small to read. Itunes will not recognize my IPod Classic. How can I delete the current iPod software and reinstall it to see if this would solve the problem?

I recently upgraded my Itunes softeware, now itunes will not recognize my IPod Classic. If I delete the current IPod software and reinstall it, would this solve the problem, and if so, I'll need step by step instruction.

Yep.
Take a look here:
http://www.snsforums.com/index.php?showtopic=235
It appears that SANmp is indeed the most likely source of your problem.

Bought new desktop itunes will not recognize my ipod

bought new desktop itunes will not reconize my ipod so can not sync worried in case i loose all my music

Let's first focus on getting your new Windows PC to recognize the device. Have you tried all the suggestions i this Apple support document?
iPod not recognized in 'My Computer' and in iTunes for Windows
B-rock

HT1386 itunes will not recognize my ipod touch

itunes will not recognize my ipod touch

Here:
iOS: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X

My itunes will not recognize my ipod shuffle after installing Mcafee

My itunes will not recognize my Ipod shuffle, I have tried almost everything Itunes has suggested including uninstalling and installing Itunes. I am at a loss, the computer recognizes the ipod and assigns a drive to it. When I click on the drive there are flies in it. I have disabled the firewall, checked all firewall settings as suggested in previous forums. I have tried deleting the temp files but that keeps getting hung up on a file that says it is in use. I can stll use my ipod because it charges but I can not update songs etc.
I contacted Mcafee but all they did was turn the firewall off (I could have done that myself).
If there is any help I would appreciate it!
Thanks,
Nadine

The first thing I did in the morning was contact McAfee they turned the firewall off it didnt work so they said it wasnt their problem. I attempted several other things using ITunes help but none of the solutions worked. I would say it is something in my computer but the drive shows up in my files so the computer is reading the USB port. I tried changing the drive but that didnt help.
I cannot find a universal "OFF switch" in McAfee But I have turned the firewall off several times after many different attempts.
I do not find an area where I can tell Itunes where the Ipod is in Windows Explorer, that would be helpful at least it could try to locate it then. You would think this feature would be available since Itunes would like us to purchase music through them to load on our equipment. Since my computer does not recognize my Ipod there is no need for me to purchase music.
Do I sound frusturated - I AM But I appreciate your trying to help.

ITunes will not recognize my iPod.All are latest versions of iOS.What do I do?

iTunes will not recognize my iPod.All are latest versions of iOS.What do I do?

iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X - http://support.apple.com/kb/TS1591
If syncing by wifi you may need to restart your computer and try again.

HT1212 Hi itunes will not recognise my ipod!!!!!! please help!

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