HT2729 I have purchased a new iPod Nano and have tried to set it up but itunes will not recognise it. I have 5 other devices linked to my itunes account so is this the problem and what should I do?

I have purchased a new iPod Nano and have tried repeatedly to set it up but iTunes will not recognise it. I have 5 other devices connected to my itunes account so is this the problem and what can I do?

There is no 5 device limit. There is a 5 computer limit.
Device not detected in iTunes

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HT201412 Iphone 4s is frozen on the black apple logo screen. have tried to hard power off but it will not turn on. Have connected to computer but device it is not recognizing the device so can't do an itunes update. any suggestions?

My phone is frozen and I can not get it to "Wake up"
Stuck on the black apple logo screen. And my computer and itunes are not responding when I plug it in.
Any ideas?

try doing a restart / reset first
http://support.apple.com/kb/ht1430
if this doesn't work
You can try the step here in this link.
http://support.apple.com/kb/ht1808
when you're stuck on the apple logo, the operating iOS doesn't load so itunes could not detect the device

HT4759 how do i set up i cloud mail on outlook 2007 i have an i cloud account, and i can send a test email but outlook will not send or recieve any other mail

i used cloud set up with oulook 2007 for my icloud email but i am unable to recieve or send mail to outlook it goes to the cloud and outlook will send test messages but outlook itself comes up with error messages about feeds any one help

Hi neilbg,
Here's a page with setup instructions for iCloud by device:
iCloud - Setup on a PC
http://www.apple.com/icloud/setup/pc.html
If that does not resolve things, here are some recommended steps for troubleshooting iCloud mail:
iCloud: Troubleshooting iCloud Mail
http://support.apple.com/kb/TS4002
Cheers!
- Ari

Itunes will not recognise my ipad2 on my windows 8 computer, any ideas how to fix this?

I cant seem to get Itunes to recognise my Ipad 2 on my new windows 8 computer, it works ok on my old computer so i know it must be a sofware issue. Ive tried many online solutions of which none have worked, im thinking i may need to visit the Genius bar...
Any one have any solutions?
Thanks

Try Resetting the PRAM and SMC on the iMac.
Instructions for your iMac will be on the Apple support site, some models differed in how to perform this.

HT1386 Why can't I sync tv shows to ipod touch. I tried to watch vampire diaries but it will not sync to my ipod touch.

I bought the season pass to vampire diaries 3. Why will it not download to my Ipod Touch.

Try:
iTunes: Frequently asked questions about viewing and syncing videos
iTunes: May be unable to transfer videos to iPhone, iPad, or iPod

I have a brand new Ipod nano never been opened. Could I exchange and get money off for ipad at an apple store?

I have a brand new Ipod nano that has never been opened. It was a gift. Could I exchange it and get money off for an ipad at an apple store?

No. The most you can do is turn it in your a 10% discount towards the purchase of a new one. You would be much better off selling the Nano on Craigslist or eBay and using the profits from that towards the purchase of an iPad.
B-rock

I have a g4 running os10.4.11, i bought a epson workforce 1100 and tried to set it up but there is not a listing for it when i try to add it before installing the driver software from the supplied cd...anyone know what i can do to get it set up?

i have a g4 running os10.4.11, i bought a epson workforce 1100 and tried to set it up but there is not a listing for it when i try to add it before installing the driver software from the supplied cd...anyone know what i can do to get it set up?

Load the drivers and you should then be able to add it in Print Center.

The airport card on my macbook pro is not functioning. In the airport firmware folder it says that it opens with final cut express. Is this the problem and how do i solve it?

The airport card on my macbook pro is not functioning. In the airport firmware folder it says that it opens with final cut express. Is this the problem and how do i solve it?

Hopefully one of these steps should solve the problem.
1. System Preference > Sound > Output > Internal Speakers
    Highlight Internal Speakers
    Make sure that Mute is not enabled.
2. Remove the headphone.
    If you see red light in the headphone port, plug the headphone
    in and out of the port 5 or 6 times to flip the microswitch inside.
    Sound output may be stuck in the digital mode.
3. Reset PRAM. http://support.apple.com/kb/PH4405
4. Reset SMC.     http://support.apple.com/kb/HT3964
    Choose the method for:
    "Resetting SMC on portables with a battery you should not remove on your own".
5. Applications > Utilities > Audio MIDI Setup
    Audio Devices window
    Side Bar
    Click the Built-in Output.
    Under Mute any of the boxes checked? If so, uncheck it.
6. System Preferences > Sound> Sound Effects
    Play sound effects through:
   Select "Internal speakers" and then back to "Selected sound output device".

I do not have credit card but in review your account always ask about the card information. what should i do?

i do not have credit card but in review your account always ask about the card information. what should i do?

Call the Apple Store and ask them what you should do if you want to purchase on line without a credit cart and without purchasing a gift card which seems to me would require a credit card.

My iphone screen has gone completely blank I have tried holding down both the sleep and home buttons and nothing has happened and I have tried to connect it to my laptop but itunes will not recognise, what can I do ?

My iphone screen has gone completely blank I have tried holding down both the sleep and home buttons and nothing has happened and I have tried to connect it to my laptop but itunes will not recognise, what can I do ?

have you tried charging the device ?
if so and it still does not work you can try a Forced Recovery..
by holding the HOME button down and plugging it into your computer at the same time..
http://support.apple.com/kb/HT1808

HT5868 I am always prompted to Trust this computer, but still my iTunes will not sync. I have Windows 8 on my laptop. All of my photos transfer to the computer just fine, but the iTunes is not communicating between my phone and laptop.

I am always prompted to Trust the Computer by my iPhone 4S, but still my iTunes will not sync. I have Windows 8. All of my pictures transfer to the computer when I plug my phone in, but not the iTunes. My playlists and purchased songs are not syncing either from the computer to the phone, or from the phone to the computer. I have been working on this for days and have tried every suggestion in Help

you just need to call the apple support or just book an appointment at the genus bar at your nearest apple store.

I have set a passcode for my iphone and later I forgot it, and I tried it so many times but it was not correct now the iphone is disable it doesn't work in tune, can anyone solve this problem??

I have set a passcode for my iphone and later I forgot it, and I tried it so many times but it was not correct now the iphone is disable it doesn't work in tune, can anyone solve this problem??

You can solve this problem. Just follow these instructions:
http://support.apple.com/kb/ht1212

I have a 27 inch iMac with maverick os. my current version of iMovie (10.0.6) will not open older projects i created in iMovie 9.0.9. I can find the projects and they have a ".rcproject" file extension

I have a 27 inch iMac with maverick os. my current version of iMovie (10.0.6) will not open older projects i created in iMovie 9.0.9. I can find the projects and they have a ".rcproject" file extension

Thank you GeeD. I'm still stymied.
I have moved the Event and Project Folders to the "top-layer of the drive" as the instructions state, right alongside the System Folder, Users Folder and Applications Folders.
When I open iMovie 10.0.8, the Events and Projects Folders are empty:
When I select File/Update Projects and Events, I get an alert box that says iMovie couldn't find any:
Not knowing exactly what is meant by the "top layer" in the instructions, I moved the Events and Project folders back inside the "Movies" folder where I found them (but then not where I would call the "top" layer, but rather "iMac/Users/Home/Movies/iMovieProjects". Then I tried to "Update Projects and Events" and received the same alert: "iMovie could not find any projects or events to update."
Then I tried to update iMovie 9.0 (iMovie '11 version 9.0 (1073)) to version 9.0.9 .
[As an aside, the nomenclature of iMovie drives me nuts. The latest version is 10.0.8, which us newer than iMovie '11.]
Back to the update of version 9.0 to 9.0.9.
Presumably because I have version 10.0.8 installed, I got this alert box:
So, I cannot update version 9.0
and I cannot "Update" the Events and Projects created in version 9.0.

I recently connected my new ipad to my itunes, but now itunes will not recognise my ipod classic, and 50gig of music has gone. ipad connects ok but no longer ipod which has been there for two years! help!!!

I recently connected my new ipad to my itunes, but now itunes will not recognise my ipod classic, and 50gig of music has gone. ipad connects ok but no longer ipod which has been there for two years! help!!!

What happens when the iPod is plugged in? anything? any errors?
Why is 50GB of music gone? All music should exist on the computer. Only a fool would rely on a single device which could easily be lost or stolen to store their content on.

Im trying to drag and drop a email group from contacts to a new email message. But it will not let me in OS X Mavericks. Before I upgraded I could do this.

Im trying to drag and drop a email group from contacts to a new email message. But it will not let me in OS X Mavericks. Before I upgraded I could do this.

I just posted this fix to another thread and thought it might be useful to post to all of the threads I read trying to fix the problem. Here it is:
Having the same issue over here with Mavericks 10.9.1 on a new Macbook Pro/Retina. Just now found a workaround/fix/whatever:
- click on your group in the group pane of the address panel
- click anywhere in the name pane and select all (command + a)
- click the "To:" or "Cc:" or "Bcc:" tab right above the group pane at the top of the address panel window.
The names of all of the individuals in the group will appear as an expanded list in whatever field you clicked. It takes a second or two to happen.

HT2729 I have purchased a new iPod Nano and have tried to set it up but itunes will not recognise it. I have 5 other devices linked to my itunes account so is this the problem and what should I do?

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