HT1212 lost my ipod, found it using "find my ipod" but had already remotely locked it.,, now it says"ipod is disabled" I've tried all 3 methods to enable it listed on ipod help (remotely wipe, connect to itunes and restore, and reset it manually) None wo
I lost my ipod. Found it using "find my iphone" but had already "locked" it remotely. THe instructions I read indicate d I'd receive an email from Find My Iphone App with the unlock code...I never received this message/code. THe screen message says "ipod isdisabled: connect to itunes" I've tried to backup and restore, have tried to wipe it remotely using "find my iphone' and have followed the instructions on apple support to enable...none of these have been successful. Basically the ipod is in locked mode and will not resond. When I tried to restore it using itunes, a message indicating that it could be neither restored nor backed up because it was locked with a passcode...anyone else had this problem and what is the fix? THansk!
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Similar Messages
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My Ipod classic stopped suddenly while playing on the dock. On checking it said connect to iTunes to restore and the battery had also exhausted itself. On connecting to iTunes it kept displaying the message Do Not Disconnect but showed the battery getting charged. Sometime later it said OK TO DISCONNECT. It never worked after that. Please help /guide to restore...
Hello Harrywahi,
Sorry to hear about the trouble you are having with your unresponsive iPod classic. I found a resource that I think would help in a situation like this.
I recommend following the steps in this troubleshooting assistant:
iPod classic Troubleshooting Assistant
http://www.apple.com/support/ipod/five_rs/classic/
Thank you for posting in the Apple Support Communities.
Best,
Sheila M. -
iPhone 4s will not turn on, a screen shows up telling me to connect to iTunes to restore and update to iOs7, but when I try to restore error 2001 comes up and will not let me restore. I still cannot turn my phone on. None of the troubleshooting tips work, help??
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process.
FollowTroubleshooting security software issues to resolve this issue.
In rare cases, these errors may be a hardware issue.
If the errors persist on another computer, the device may need service. -
I use find my iphone but by mistake I locked it so how can I unlock the phone
I use find my iphone but by mistake I locked it so how can I unlock the phone.
If it has been Disabled after entering the wrong passcode - http://support.apple.com/kb/HT1212.
Unfortunately, you must restore it in iTunes on your computer. There is no way to retrieve a forgotten pass lock code.
You will need to Restore your device from the same computer that you most recently synced to. See - http://support.apple.com/kb/HT1414.
If it has been Disabled after entering the wrong passcode - http://support.apple.com/kb/HT1212. -
I phpne 5 not working; connected to itunes and restored and now getting error message -1 and phone does nothing.
Was there something I did? the phone has been acting strange for a few days. When i brought it to best buy they turned off the LTE but that did nothing for the problem. Did i do something? it was working when i connected to itunes then all of a sudden theres nothing on the phone. I have a friend who "hacks" iphones. He thinks he might be able to fix it. Should i let him or will that make matters worse? I dont understand why connecting to itunes made it worse either.
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Why can't I restore my iphone 4. it says to connect to itunes to restore and emergency calls only. But it doesn't restore.
Reboot your computer
Connect the USB end of the cable to a USB port directly on the computer, not a hub
Disable your firewall and antivirus
Launch iTunes
Disconnect the phone from the other end of the cable
Hold the HOME and SLEEP buttons until the screen goes black, then release the SLEEP button but contiune holding the HOME button
Connect the cable to the phone while still holding HOME
Wait for iTunes to recognize a phone in "recovery mode", then release HOME and your phone should restore. -
my ipod touch says "activation required, Connect to itunes" i restored it with on my itunes and it seems to be working again, after i tried connecting to my wifi with no luck i reset it, and again it pops back "activation required, connect to itunes" i restored again, its a non ending cycle, and it makes no sense having my ipod and i cannot connect to the internet with it, can someone please help with this issue?
Maybe here:
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Next would be to make an appointment at the Genius Bar of an Apple store. -
My Ipod worked by voice control when it was connected to my Ford Sync. I connected to Itunes to update and transfer music and voice control no longer works. Help?
Its is a 5th Generation Ipod Classic with video NOT a NANO!
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hello, i have lost my ipod (5th generation) and i have tried to use ' find my iphone' but it says my ipod is offline so i think its dead....what should i do?
No app is required.
- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
- You can also wipe/erase the iPod and have to iPod play a sound via iCloud.
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number -
Hi,
My laptop was stolen lately with iCloud activated on it. I realize that i can remotely wipe it using find my phone but I really doubt that the thief will go online. So is there a way to stop that laptop from getting my iCloud updates at least?
Help.I have the same problem, my laptop was stolen with my girlfriend's icloud activated on. If the Laptop is switched on with access to the internet it will connect to icloud. How can I find out the IP's that are connected to my icloud. That lack of information who is connected to your icloud is not qool . Sorry for my english.
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my ipod touch is showing the "connect to itunes" screen.. and on connecting to itunes and clicking on "restore" it shows error 3014.. what do i do?
Errors 3000-3999 (3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
Update to the latest version of iTunes.
Verify the computer's date and time are accurate.
Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
Test restoring while connected to a known-good network. -
My old iPod Nano says to use iTunes to restore and I've followed all suggested help steps, but I can't get it into disk mode nor can I get it to show in my computer or in iTunes. I have the latest version of iTunes. Windows has all the most recent updates too. I can reset the iPod, but the message to Use iTunes to restore comes back and I am stuck.
Already tried another USB port, still nothing.
I don't have another PC to check, I only have one which is the one not working with my iPod.
It appears under my Computer, just not under iTunes. Plus, the iPod classic troubleshooting assistant doesn't work because I can't restore since it can't come up onto my iTunes! Even my iPod says "Use iTunes to Restore" once in a while, but I plug it in & I'm not able to restore it since it won't come up under iTunes.
Please help -
My Ipod touch says disabled connect to itunes I try and it says cannot connect it has a passcode that needs to be entered to connect but thats why I have to get into itunes because I can't get in my Ipod what do I do?
Place the iPod in Recovery mode and then connect to your computer and restore via iTunes.
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I recently lost my pc hard drive and had to buy a new one. I reinstalled iTune and now I am wondering if the sync will transfer all the tunes I have on my iPod to my pc. I am afraid to loose everything! What should I do?
Please search the forums. This has been covered here extensively.
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My iPod classic, which is 6 years old is corrupted. A message that says ''Connect to iTunes to restore'' keeps on blinking on the screen, But when I connected it to iTunes it says an error has occured and my iPod has hung after i've disconnected it.
Hi,
Time to take your iPod in for service.
You can make a Genius Bar reservation in advance if you are in the U.S.
http://www.apple.com/retail/geniusbar/
Carolyn
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