HT1212 my niece's device is locked fro 23 million minutes!!!! How can i get round without losing data as at 8 she hasnt backed up!
my niece's device is locked for 23 million minutes!!!! How can i get round without losing data as at 8 she hasnt backed up!
If you restore you will have to restore to latest Apple's software, that frankly *****. I did it and I completely regret. On iOS 6.1.5 NOTHING works.
Similar Messages
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my ex set up my ipod on his laptop, i have locked it as i couldnt remember the password, how can i unlock it without losing everything on it???
You can't. You will have to place the iPod in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
The screen-lock passcode is a good security feature. -
My ip5 was hacked, someone knew my ID apple 's password and he/she locked my ip5. How can I get my passwitord back and unlock my ip5? How long does it take?
<E-mail Edited by Host>My ip5 was hacked, someone knew my ID apple 's password and he/she locked my ip5. How can I get my passwitord back and unlock my ip5? How long does it take?
<E-mail Edited by Host> -
I've logged onto iTunes, but it's asking me security questions because it's a new device, and I'm getting the answers wrong, but iTunes wants to reset but send the new passwords to my ex partners email address how can I get round this.
I believe part of the recovery process is you get an e-mail allowing you to reset questions. If that e-mail isn't correct either because your son set it up then you really have no option but to ask Apple again. They are getting strict abotu security and given the number of "My iTunes account got hacked" posts here I can guess why. They have no way of knowing you really are the owner of the account. It's like me going to a policeman and saying, "See that car over there? That is mine, can you open the door for me?" and the police opening it on that basis alone.
Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37 --> Can I change the answers to the security questions for my Apple ID? --> Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID (http://appleid.apple.com/) and click Manage your account.
Forgotten security questions - https://discussions.apple.com/message/18402551 and https://discussions.apple.com/message/18625296
More involved forgotten question issues - https://discussions.apple.com/thread/3961813
Kappy 09/2012 post about security questions - https://discussions.apple.com/message/19569468
John Galt's tips (09&11/2012) - https://discussions.apple.com/message/19809294 and https://discussions.apple.com/message/20229239
If none of the above work, contact iTunes Support at http://www.apple.com/support/itunes/contact/ and follow the instructions to report the issue to the iTunes Store. -
I have the iPhone 5 and with the new sofware update it added a passcode lock. Same for the iPad. I removed the passcode lock from my iPhone and now I can access my iPad. It is still asking for the four digit passcode. I tried using the one that was orgingally programed and it disables it every time. How can I get past this? I have tried to do a restore and it still takes me back to the lock screen. Please help!
Force iPad into Recovery Mode. Follow step 1 to 6 very closely.
http://support.apple.com/kb/HT1808
Note: You may have to repeat the above a few times. -
My caps lock was stuck when I shut down my computer. It is coming back up in safe boot (I had spilled liquid on it).
It's asking for my password - which has some lower case letters...So now how can I get in?
Is there a way to change this password or something?
I have a wireless keyboard, but it wasn't set up - so, It's not recognizing it.
Any ideas?Take your computer to get the keyboard replaced, your lucky it didn't trigger the moisture sensor and brick your machine, so your chances of the machine working well after the keyboard is replaced is likely very good.
As long as the main keyboard is sending a caps lock signal, it's not going to work even if you get in.
If you need to remove files off the internal drive, use a Firewire cable (800 to 400 adpater may be needed) and hold T to boot the problem Mac into Firewire Target Disk Mode and connect the cable to another Mac, the hard drive will appear on the desktop which you can then remove/erase files. -
hello :
I have the same question as before.. 4generation Ipod Touch.. That has locked me out.. It says i have to go to itunes to unlock... I didnt think i had a account.. So how can you help me use this..UNLOCK and get it working again.Forgotten Screen-Lock Passcode
Connect the iOS device to your computer and try to make a backup
iOS: How to back up
Then restore via iTunes. The iPod will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I have double ID's for Itunes. How can I keep all my music and get rid of the ID that I do not want. It was an issue when I tried to transfer music .. I contacted Itunes and they BARELY helped me get the music back. They also would only allow me to chose one ID to replenish the music (wich was lost) to my new device. So, I chose the ID that showed more music. I am irritated that I still have 2 ID's and can't really figure out why they both have the same music. Oldest to newest purchases are shown on both id's. Also, I am afraid to sync now because they told me it was a one time deal. When docked my phone to my new computer all of the music is shown on my computer now. However not on my I phone.
I had the same problem. I solved by (I use Windows7, should be same for OSX):
1. copying the library from the older computer to the new computer, at the usual itunes media location.
2. on new computer's itunes preference (advance), uncheck the box "Copy files to iTunes media folder when adding to library"
3. open up this folder of media copied over from old computer, just drag over to itunes library, cursor will turn into plus sign.
4. since you unchecked the box for "Copy files to iTunes media folder when adding to library", you are in effect only growring the new computer's itunes library's database. Your media files are already under the folder on the new computer.
Now when you connect iphone to this new computer and tells you it wants to erase your iphone's library in order to sync with this one, go ahead, click yes. Why is this ok now? Because you've copied all your files over to the new computer. So when you sync again, your existing files are there on the new computer.
You should export play lists on the older computer to be imported on the new computer though. -
I have a couple of 4S iPhones bought at the Apple store in Jan. 2012. We used Sprint until we moved to Ecuador. I want to use them here using a local network, but Sprint has them locked and refuses to help me. What can I do? I bought out the contract with them, so I don't understand.
The Sprint phone is primarily a CDMA phone and can not be completely unlocked. Sprint can unlock the SIM slot for use while travelling internationally, but my understanding is they will only do so for current customers in good standing.
If you bought out the contract, contact them and ask about having the SIM slot unlocked. The worst thing they can say is 'no'. -
No Wireless device when maverick install failed. how can I get my wireless back?
I walked away as Maverick download started. When I returned, it was at the login screen.
After logging in, I was still at 10.8.5 and the wireless device was gone.
How should I proceed. I have wired access still.
richAri,
Thanks for your time.
Later on the 27th, I connected the MacBook to a wired Internet line and finished the Maverick installation. The wireless was still listed as "no device found". I tried holding down the D key on cold boot, to get hardware diagnostics, but I never saw a message saying where the results were stored.
Tonight, when I got home, I turned on the MacBook and my wireless device has awaken from its two day slumber and it is working again. I will try to get some info from the system logs, but right now, the revival has no explanation.
cheers,
rich -
my ipod touch 4th generation is disabled for 45 years how can i reset it?
Read the article you linked
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HT4972 I tried updating My device but I was unable to how can I do that without using a pc
I tried updating my iTunes to the 10.6 version but it would not allow me to. It also would not update ios5 either what should I do? How can I download for free?
Try:'
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
or
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP -
my screen went out last night and i have still been receiving calls and text messages but i can't get the screen back on because i can't turn my phone off, how can i get it working??
tyeshajanay4895 wrote:
What exactly does the out of warranty replacement do?
... They take your old non working phone. They hand you a remanufactured phone of the same model/color/capacity that works...
That's what it 'does'. -
I inadvertantly hit "Forget this Device" on the bluetooth setting. How can I get the "deleted" device back on the list to connect to?
Re-pair the devices and you should be good.
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HT5654 I am locked out of my Ipad 2 device. How can I get back in
I am locked out of my Ipad 2 device. How can I get back in
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software.
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