HT1212 When I hit the restore button on itunes to restore my iphone 3gs to factory setting as I am giving it away it takes me to my PC document folder and asks for a file name

Hi,
Im trying to restore my iphone 3GS as i am giving it to my dad. When I hit the restore button when connected to my PC and itunes it takes me to my documents folder and asks for a filename. I cant find anywhere on the internet that this has happened to anyone else and the steps that itunes say are supposed to happen arent. please help.

It says   at the top      under Redeem after I touched that:
          $14.73
Account: [email protected]   (my account name)
Enter your Gift Card or Download Coad

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