HT1222 I am trying to update my phone so I can save my info on my old phone & get a new phone, but I get a error that says "There was a problem with downloading teh software, the network connection timed out.." HELP! Not sure what my settings shoud be..

I am trying to update my phone so I can save my info on my old phone & get a new phone, but I get a error that says "There was a problem with downloading teh software, the network connection timed out.." HELP! Not sure what my settings shoud be...
I never updated anything until now...I want o update my iPhone to the newest version, but i do not want ot loose all that I have on this phone. I was told I needed to update the operating systems so i can put things into the cloud for transport to new phone, but I am just not sure how to do this..Can you help out here??

Dear Jody..jone5
Good for you that can't update your iphone because I did it and my iphone dosen't work for example I can't download any app like Wecaht or Twitter..
Goodluck
Atousa

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TS3694 I am trying to update my iPodtouch & keep getting this error message: There was a problem downloading the software for the iPod. The network connection timed out. Make sure your network settings are correct and your network connection is active.

I am trying to update my iPod touch & keep getting this error message: There was a problem downloading the software for the iPod. The network connection timed out. Make sure your network settings are correct and your network connection is active. Help!

Temporarily disable or turn off your Firewall and Anti-Virus software and try the download again.

Trying to download new ipad software but keep getting same message unable to download software the network connection timed out make sure your network connection is active or try again later, what does that mean

trying to download new software for ipad but get the same message coming up which is there was a problem downloading the software the network connection
timed out make sure your network connections is active or try again later. I have tried about 5 times to download this can anyone help

Have you disabled any firewall and security/antivirus programs? This seems to have helped the vast majority of people who have posted the same problem in this forum.

There was a problem downloading the software for the iphone.The network connection timed out. Make sure the network settings are correct

There was a problem downloading the software for the iphone.The network connection timed out. Make sure the network settings are correct

I just had the same problem updating my iPhone 4. I found out by turning my Kaspersky virus protection OFF, then everything worked out, and I was able to update my phone.
Virus protection programs can cause alot of problems sometime, so it's worth a try if you haven't already tried.

When updating my devices, I get the following message: There was a problem downloading for the iPhone. the network connection timed out. Make sure your network settings are correct and your network connection is active or try again later

When updating each of my devices (iPhones and iPads) in iTunes, i always get the same error message
"there was a problem downloading the software for the iPhone "Mary's iPhone" The network connection timed out.
Make sure your network settings are correct and your network connection is active or try again later

This is common and there are literally hundreds of posts about this exact error.
Temporarily disable any Anti-Virus and Firewall software on the computer.

When updating to iOS 5.0.1. get the err -3259, thus unable to install new iOS. The message I receive goes: "THE NETWORK CONNECTION TIMED OUT. MAKE SURE YOUR NETWORK SETTINGS ARE CORRECT AND YOUR NETWORK CONNECTION IS ACTIVE, OR TRY AGAIN LATER."

When updating to iOS 5.0.1. get the err -3259, thus unable to install new iOS. The message I receive goes: "THE NETWORK CONNECTION TIMED OUT. MAKE SURE YOUR NETWORK SETTINGS ARE CORRECT AND YOUR NETWORK CONNECTION IS ACTIVE, OR TRY AGAIN LATER."
Does anyone know how to solve this tiresome problem, please!?? The update is downloaded upto 723.5MB, and is required upto 723,6MB, then the error message pops out! Tnx.

I have a quick wifi connection (Mac shows it as about 35 megabits) but I couldn't get the 5.0.1 OTA to work, I had to do it via cable to my computer's iTunes - and as I was already on iOS 5 it was only a small download, basically the same size as the OTA size.
As the original poster is talking about a 730 meg download then I assume that they are still on iOS 4.3.5 or below and can therefore only download via their computer's iTunes - you need to be on iOS 5+ before you get the OTA option.

Error message when accessing iTunes Store: "iTunes could not connect to the iTunes Store. The network connection timed out. Make sure your network settings are correct and your network connection is active, then try again." Internet's fine! Please help!

Everytime I try to access the itTunes Store, this is the message I receive:
iTunes could not connect to the iTunes Store. The network connection timed out.
Make sure your network settings are correct and your network connection is active, then try again.
The internet connection is fine. I don't know how to fix this problem, and in the meantime I cannot connect at all to buy songs. Thanks for your help.

I feel you pain i'm haveing the same problems here.
iTunes could not connect to the iTunes Store. The
network connection timed out.
Make sure your network settings are correct and your network
connection is active, then try again.
does anyone plz have some insight for us.

When trying to install itunes and i get a error that says there is a problem with this windos installer package. a prodram required for this install to complete could not be run. contact you support personnel or package vendor

when trying to install itunes and i get a error that says there is a problem with this windos installer package. a prodram required for this install to complete could not be run. contact you support personnel or package vendor

I have the same problem

HT1768 itunes could not connect to itunes store. The network connection timed out. Make sure your network settings are correct and your network connection is active, then try again.

I keep getting this error message when I try to log into Itunes, has anyone else seen this error? If so how did you fix it?
Itunes could not connect to itunes store. The network connection timed out. Make sure your network settings are correct and your network connection is active, and try again.

Have you disabled any firewall and security/antivirus programs? This seems to have helped the vast majority of people who have posted the same problem in this forum.

When i try to open my itues it says "iTunes could not connect to the iTunes store. The Network connection timed out. Make sure your network settings are correct and your network connection is active, and try again"

when i try to open my itues it says "iTunes could not connect to the iTunes store. The Network connection timed out. Make sure your network settings are correct and your network connection is active, and try again"

I am having similar issues except that the store starts to load, then stops, then I only get iTunes Store in gray letters on a white screen. I can access playlist and the other stuff. Like flamesgirl, I contacted them and they just keep sending me links of stuff to try which I had already seen on the Apple website and nothing works. I posted the question on another forum I belong to and one responder said her husband was in an Apple store and asked about this problem as he was having the same issue. They said an update would be coming out soon as they were aware of the problem. Who knows.

I cannot download software 4.3.3 on my 3GS, I get "There was a problem downloading the software for the iphone, the network connection timed out. Make sure your network settings are correct and your network connection is active".

The network connection is fine, it is working but this always happens - any ideas ?

I just had the same problem updating my iPhone 4. I found out by turning my Kaspersky virus protection OFF, then everything worked out, and I was able to update my phone.
Virus protection programs can cause alot of problems sometime, so it's worth a try if you haven't already tried.

TS3212 i saw the file download security window and did enter run, it only gets so far and then a window pops up that says there is a problem with the download and can't install. what do I do?

I did see the security download window and entered "run", but it only got so far and a window popped up saying "problem with download, can't proceed". What to do?

This happened to me, too. If I remember correctly, I had to set wither iTunes or my computer to download files one at a time instead of all at once. I don't remember how I set it to do this, though. I also remember that I had to delete the files and downloads and restart them all after I did this. Sorry I couldn't help more.

I am having trouble downloading ios5 with the error "there was a problem downloading the software.The network connection timed out. Please help!!!

Please can someone help me with my error message. I cannot download the new software IOS 5.0.1. My phone is double slow now..

Disable your firewall and antivirus software while you do the download and update. (Guessing you are using a Windows PC)

Error sounds like this " iTunes could not connect to the iTunes Store. The network connection timed out. Make sure your network settings are correct and your network connection is active, then try again.

Please help me out.. thank you

I have Windows 7 and after going through several suggestions, the one that worked for me was this:
A Dell service representative removed an expired version of McAfee and a half *** version of Norton Antivirus (problem #1: I should only have one functioning virusware up, not two or more)...I then purchased a reliable Antivirus + Cleaner from the Dell rep and he installed it.
The Dell rep then noticed that when he checked my computer properties, I had the following:
Windows 7 Home Premium
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
Service Pack 1 <I WAS MISSING THIS PARTICULAR ITEM; THE DELL REP ADDED THIS>
Once the Dell rep did this, I was able to access my iTunes Store and get things updated from 10.5 to 10.6....It took 2 hours, but glad it got done.

Could not purchase "the network connection timed out", could not purchase "the network connection timed out"

Trying to download music from iTunes, message keeps popping up.

No, there isn't an 800 number. Close down your iTunes program and restart it. You can also check for purchased music:
http://docs.info.apple.com/article.html?artnum=93015

HT1222 I am trying to update my phone so I can save my info on my old phone & get a new phone, but I get a error that says "There was a problem with downloading teh software, the network connection timed out.." HELP! Not sure what my settings shoud be..

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