HT1222 i just did this update for my iPhone and it has wiped out all my apps, etc. how do i access the backup for my phone so all is not lost?

I uploaded the 5.1.1 iphone update. It seems to have wiped my phone clean of apps, contacts, notes, etc. How do I get them back?

Restore from a backup.
apps you can get it back by either syncing with itunes, or on your phone app store - update - purchased - all or not on this phone, select the app you want by clicking on the cloud next to it.

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Our home address changed and our AMEX card identity has been stolen. So when i edit to change my address and AMEX number it won't let me and get this message: "YOUR SESSION HAS TIMED OUT. TRY AGAIN. How do I access the store to change my account????

We moved and our address has changed. Also our AMEX card identity has been stolen twice and AMEX has changed our number and security code twice already. Now i am trying to edit my account at Itunes. Every time I try to edit our account at Itunes, I get this message: "YOUR SESSION HAS TIMED OUT. TRY AGAIN" Anything i am doing wrong? How do I get to the accounting department without getting this message?
Thanks

I am having this problem too. I recently changed ISP b/c I wanted the iPhone, so I had to update my iTunes username to my Gmail account.
In fact, I logged in HERE using it as my new Apple Id... so it works!
But for some **** reason that is driving me nuts my iPhone will not connect to the iTunes store using my new Apple Id. It keeps saying my email has changed or is invalid and asks me to sign in to change it. So I do that, and it lets me in USING MY NEW Apple ID!!!! Then I go back out to the buy the App and the madness starts all over.
Come on Apple, do you want me to buy your apps, or what?

Error while updating software on iphone and it got wiped out, now what?

I was updating my iphone software through iTunes, and there was an error. Now my iPhone won't even show a screen, just an image of a USB cable pointing to an iTunes logo. I rebooted both phone and computer. Nothing. I uninstalled iTunes and all related software per Apple instructions and reinstalled iTunes. Reconnected and...Nothing. Now I am screwed. I can't even use my phone as a phone let alone anything else. Good news is I do have everything that was on it backed up -just how do I get my phone to work again?

What is the error when you try and restore the phone after connecting to iTunes? Use this support document to decide what to do for specific restore errors. http://support.apple.com/kb/TS3694

I just did an update on my ipad and now when it goes to sleep my ipod stops playing.

I just did an update on my ipad and now when I am listening to my music and the ipad goes to sleep the music stops.

KimRoberto wrote:
My 4s wants to do a restore and not just an update. Help. ...
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
KimRoberto wrote:
I don't want to lose all my contacts and music. I'm ready to cry.
All this information should be on the computer you have regularly been Syncing and Backing up to...
See Restore from Backup here > http://support.apple.com/kb/ht1766

HT2311 I did an update on my Iphone and now cannot use my phone....the screen tells me to connect to iTunes...and cannot. Can you help me?

I did an update on my Iphone and now the screen says connect to iTunes. I cannot get past this screen. Has anyone had this issue?

What version of iTunes is on your computer? What version of OS X are you running? What type of Mac (and how old) do you have?

How can I access the settings for this program.

How do I access the setting for Adobe Flash player?
I keep getting a box which asks me to allow or not allow additional storage space, but when I click either box nothing happens.
When this program was installed it never provided me with a setting screen - so how can I access this information.

http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager03.htm l
Or use the Flash Player Settings Manager.

I just installed an update on my iPhone and since then the choice to repeat music, or not, has disappeared and it automatically plays songs and albums on a loop. Anyone know how to make it play an album or song just once?

I just installed an update on my iPhone and since then the choice to repeat music, or not, has disappeared and it automatically plays songs and albums on a loop. Anyone know how to make it play an album or song just once?

Basics from the manual are restrt, reset, restore.
Have you tried each of these?

I cannot downlaod and install any apps. How do I change the settings for this?

I cannot downlaod and install any apps. How do I change the settings for this?

Use this article: iOS 7: If you're asked for the password to your previous ...

HT1766 Is there anyway to restore all photos, apps, etc onto an iPad using the most recent iCloud back up from an iPhone? I did a backup on my iPhone today but when I restored my iPad using that backup, only the photos in the photostream transferred to th

Is there anyway to restore all photos, apps, etc onto an iPad using the most recent iCloud back up from an iPhone? I did a backup on my iPhone today but when I restored my iPad using that backup, only the photos in the photostream transferred to the iPad?

In technical support, sometimes you have to make educated guesses. I'm sorry that you were offended.
iTunes does prompt when it is going to erase a device, and the message is clear.
She said in her message that she was able to successfully sync the old ipad. This indicated to me that itunes wiping the data was not an issue, because either it had been setup at the apple store (in which case it doesn't actually wipe the ipad despite saying it will*) (*based on a single case I saw), or because the itunes media folder was migrated.
Furthermore, my solution was to tell her how to backup her ipad (by either doing it manually, or as a last resort, by deleting the corrupt backup -- that she couldn't access anyway.)
I got that last part of the instructions from the "Taking Control of your iphone" book which I found samples of when I did a google search for "corrupted backup itunes".
She marked this as a solution, so it worked for her.

HT1923 I backed up my iPad on my laptop with iTunes. I want to remove and re-install iTunes. How do I preserve the backup for use after I re-install iTunes?

I backed up my iPad on my laptop with iTunes. I want to remove and re-install iTunes. How do I preserve the backup for use after I re-install iTunes?

The device backups and iTunes library should be unaffected by uninstalling and reinstalling iTunes.
See Troubleshooting issues with iTunes for Windows updates for more...
tt2

I have apple care for my iPhone 5. My screen smashed. I was wondering how much it will cost me for them to fix it or replace it. Or is it covered under applecare

I have apple care for my iPhone 5. My screen smashed. I was wondering how much it will cost me for them to fix it or replace it. Or is it covered under applecare

AppleCare Protection Plan does not cover physical damage and you will have to pay for an out of warranty replacement.
AppleCare+ also does not cover physical damage but does give you 2 incidents to use for a situation such as this which provides a further discount to a normal out of warranty replacement fee.

My husband and I share the same apple Id for our iphones, now each one has different contacts, email, pictures, information, etc how coul I change the id of my iphone without delete any information?

My husband and I share the same apple Id for our iphones, now each one has different contacts, email, pictures, information, etc how coul I change the id of my iphone without delete any information?

Welcome to the Apple Community.
Deleting an account from a device will not delete the information from the account, if that is what you are asking.

HT201493 I have received 3 friend requests via email but I cannot accept them. When I select view request, it just gives me directions on downloading the app and there are no requests in my app. How do I accept the request?

I have received 3 friend requests via email but I cannot accept them. When I select view request, it just gives me directions on downloading the app and there are no requests in my app. How do I accept the request?

Which "app" are you talking about?

I bought Plants vs zombies for my iphone but now I have a ipad tells me that I have to install the plants against zombies hd as I do not return to spend

bought Plants vs zombies for my iphone but now I have a ipad tells me that I have to install the plants against zombies hd as I do not return to spend

He comprado Plants vs zombies para mi iphone, pero ahora tengo un ipad me dice que tengo que instalar las plantas contra zombies HD, ya que no volver a gastar

HT1222 I just installed this update and now I cannot access "Mail" at all. I tried reinstalling the program, but that does not work, either. Help!!!!!!

I just installed this update and now I cannot access "Mail" at all. I tried reinstalling the program, but that does not work, either. Help!

Paldeng, thanks for the suggestion. I've done all that. I can connect to the server, but apparently they are not recognizing my ID and password. I can use the server program if I don't go through Mail (using the same ID and password). My mother in another state with another provider has had the same email issue, as also my husband on his laptop who uses the same internet connection I do. His worked fine until we had it repaired at the Apple store and all the original programs reloaded (with the required updates, I assume). We can receive email in Mail, we just cannot send.
I contacted my service provider, and we went over my connections. They said it was not their problem and connected me with Apple, resulting in a charge to me because my warranty is long expired. Apple swears it is not their problem, it is the provider, so here I sit. My son was able to fix my Mom's Mail (she's 97) and got my husband's working also, until mine went out, by tweaking connection descriptions and ports remotely. The thing is, we had not messed with any of those settings, so what changed? I just did not want to bother my son again, as he has many other demands on his time.
Since this fiasco with the Mail v4.6 update, I'm wondering if something else was updated that works well with Lion and Mountain Lion, but does not work well with Snow Leopard and Leopard. I think the problem I had with the Mail update was that my Mail program had been renamed to Mail (original), and therefore was not being recognized by the update. Perhaps they had another tweak in there somewhere that is affecting outgoing mail connections?

HT1222 i just did this update for my iPhone and it has wiped out all my apps, etc. how do i access the backup for my phone so all is not lost?

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