HT1277 My Mail page no longer receives or sends mail. This happens on occasion and then returns. This never happens to my husbands page with whom I share the computer.
I have a MacOSX version 10.7.4.
My Mail page for no reason decides to not send or receive my emails. I have two email addresses and for no reason they just stop and I am forced to go to my aol page on Safari. Then after a month or so they appear back on my Mail page.
Nothing seems to cause. I can just open my page and there is a z beside the address.
I have tried to fix it by reconfiguring my email account, but it does not accept it.
Thanks for any help
Patsy
Hello,
In Mail's Window Menu, choose Connection Doctor, any red dots for status, if so what is the exact message?
Then click the Show Details button & Check again.
Open Keychain Access in Utilities, use Keychain First Aid under the Keychain Menu item, then either check the Password under that item, change it, or delete it and start over.
You may have multiple entries.
Open Keychain Access in Utilities, enter the part after the @ sign in the search bar, hit enter
The Password rejection can confuse people since it's a catch all meaning...
This Password, Username, Authentication method... is not recognized on this Port to this Server, more than one entry in Keychain for each in/out entry, or a server end problem.
If using a browser to login via WebMail works it's not Name or Password, but one of the other ones.
The receiving email ports are:
IMAP is port 143
IMAP-SSL is port 993
POP is port 110
POP-SSL is port 995
Outgoing ports are...
SMTP and SMTP-SSL is on ports 25, 587 and 465. Port 587 has to be SSL, and port 465 is enforced TLS-wrapped and is generally used by Outlook users.
The receiving email ports are:
IMAP is port 143
IMAP-SSL is port 993
POP is port 110
POP-SSL is port 995
Outgoing ports are...
SMTP and SMTP-SSL is on ports 25, 587 and 465. Port 587 has to be SSL, and port 465 is enforced TLS-wrapped and is generally used by Outlook users.
Similar Messages
-
HT1277 My AOL account will not receive or send mail
My AOL mail account will not receive or send mail. It has a triangle with exclamation point in it next to inbox, when i click on that it says "there may be a problem with mail server to network, check AOL settings". Also says PORT 993 timed out
Hello krissyann00,
Thanks for the question, and welcome to Apple Support Communities.
I understand you are having issues with your AOL email account on your Mac. The following webpage includes many resources that may provide more help and possibly lead to a resolution:
Apple - Support - Mail
http://www.apple.com/support/mail/
Additional information:
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/TS3276
Thanks,
Matt M. -
Mail suddenly no longer able to send mails
Ever since I upgraded to Snow Leopard, Mail refuses to send my mails via my standard provider. I get the error message that the provider rejected my password. Which is odd, since there is no password required to send mails.
Not being able to get this solved, I bypassed the problem by having Mail send my mails via my GMail account. I know, this is a bit awkward for the people receiving my mails, but it works.
Or at least, for the past few months it worked, and now, all of a sudden, I get the exact same error message for mails I am trying to send via GMail!
As far as I know, nothing has changed. I have not done any system updates recently (at least not in the last few days, and yesterday, Mail still worked properly).
When I had the problem with my provider some months ago, I browsed the support pages, but nothing the pages said, solved the problem. I fiddled about with my account settings until my fingers were numb and I had depleted every possible suggestion, but to no avail.
Anyone else experience this problem? How did you get it to work? Or is this a rather annoying bug in Mail that Apple needs to solve asap?
Thanks for your feedback.
J.Please, turn off caps lock, screaming in your post is not necessary. What's your email client? Webmail? Outlook Web App? Try to delete the Firefox cache and test.
-
Safari is apparently frozen. I can no longer receive or send e-mail on Safari, nor search using Bing. When URL's are typed in and entered, there is no response. Obviously, I can still use Firefox for these needs, but how do I get Safari back to work?
I have the same issue - it worked once, then the error pop-ups keep coming asking for the same darn password I gave it and saved 100 times before. Anyone else find a solution? I use my earthlink for outgoing and that works but would rather use godaddy since I pay for it.
-
Not sure you got my earlier message so I am posing my question again.
Having upgraded my iPad to the more recent OSsomething, my mailbox no longer receives or sends emails.
My wifi is fine, checked with my laptop which works fine. I have switched off the iPad many times but the problem remains. Can anyone help?First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.
That's not the same as turning it off or on.
Another things to try is to reset your settings. Use the Settings app for this.
Settings > General > Reset > Reset All Settings
You will not lose data but you will have to enter all passwords again.
If the problem persists after the reset check your email accounts on the iPad. You could delete them and add them back. This is also done in the Settings app.
Settings > Mail, Contacts, Calendar -
TS3899 I can no longer receive or send emails on my phone
I can no longer receive or send emails on my phone - it says username and password is incorrect but i know it is as i changed it just to be sure.. any ideas?
the server settings are in settings/mail etc . Tap on email account under the accounts heading then tap on the account name on the next screen, then the outgoing mail server is shown there. If you tap on advanced at the bottom of the screen the incoming settings are then shown
-
I can no longer receive or send email via my Yahoo account from my iphone6. I've downloaded several "help guides" from the internet, deleted and re-added the account via imap settings. Nothing seems to work. Any ideas?
Use the yahoo app if available?
-
All of a sudden I am unable to receive e-mail through comcast on my PC. I am able to send e-mail. I can receive comcast e-mail on my phone and tablet. One help topic suggested I delete the password for my comcast mail and that I would be prompted to set up a new password. No such prompt appeared. I am wondering about help for this problem. I'm also wondering if I can delete the account nd add it again and what would be the ramifications of doing so.
check the settings in your mail settings, outgoing server. If your ipad is ok, compare the settings with the ones on the phone
-
I just updated to Maverick and now my .mac mail account is not receiving any incoming mail. Please help!
Try going to Mail/Preferences/Accounts/iCloud/Advanced and setting Authentication to Apple Token.
-
I have a mac os x tiger. The camera light is not showing as on. I can no longer receive or send video feed. How can I set my camera back to on?
Thanks MadhuTroubleshooting the iSight camera:
http://support.apple.com/kb/HT2090
and
http://support.apple.com/kb/HT2090 -
I tried to send a video (obviously too large) as an email, now mail is stuck, not receiving or sending any mails & I am unable to delete the draft!!!
-
cannot receive or send mail on mail icon (postage stamp)
Hello Jared,
It sounds like you are not able to send or receive emails in the Mail app on your computer. I found this article for you to help troubleshoot what is happening here named:
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/ts3276
Thank you for using Apple Support Communities.
All the best,
Sterling -
TS3276 cannot receive or send mail, server off line "ssl off" how do I turn ssl on?
Cannot receive or send mail. Server off line "ssl off " . how do I turn on ssl?
Hello there, gillaf.
To turn adjust your SSL settings the following Knowledge Base article will be of assistance:
Mac OS X Mail: About Secure Email Communications (SSL)
http://support.apple.com/kb/TA25586
Setting up Mail for SSL
Important: These steps require Mac OS X 10.1.3 or later.
1. Open the Mail application.
2. Choose Preferences from the Mail application menu.
3. Click Accounts.
4. Select an account name, and click Edit.
5. Click the Account Options tab.
6. Click the Use SSL checkbox to enable this option.
Selecting the checkbox will auto-populate the default port numbers. If there is a non-default port number already present, it will not change. You can manually enter a number if your ISP gave you a different port number. Be sure you enter the correct port for your mail server here when selecting SSL, even if it auto-populates a default number.
Note: If SSL is accidentally set up when it should not be, or is configured using the incorrect port for your mail server, an alert box with a message similar to this may appear:
"Fetch Error: Couldn't connect to a POP host name mail.apple.com."
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
Cannot receive or send mail,my setting and pass word are messed upare messed up
cannot not send or receive mail,this is the first time ,iuse my imax,for this transaction.
i tried resetting but ,nothingTo anyone else reading the above question,
The 'answer' to my 'problem' was solved by deleting my 'btinternet.com' e-mail account from my iPad.
You can 're-install' it (as I did) using the 'Yahoo' option, instead of the 'Other' option,
Go to: Settings;
Go to Mail, Contacts and Calenders;
Select ADD another account.
Enter your previous Name, E-Mail Address, and Password, and Description (you can call it what you like), in the box provided.
You SHOULD then see the word 'Verifying......' after you have selected 'next', and then after a few seconds you shoud see four blue tick marks confirming the 'verification' of your details.
This is what happened the first at least eight times I re-installed my account in 'Other' after it had stopped working, and whenever I tried to SEND mail from ***********@btinternet.com, or REPLY to mail sent to me at the same address, I got the the error message:
'Cannot Send Mail',
'The username or password for SMTP: ***********@mail.btinternet.com' is incorrect'
when the username or password were NOT incorrect.
The next four or five times I tried to re-install the account I did not see the word 'verifying....' OR any of the blue tick marks, but I still received the e-mails again that were deleted when the account was deleted - though I still could not SEND or REPLY.
Hope this helps
Bob -
Why can't I receive or send mail? Why can't I get on Messages?
I can't receive or send mail. I can't get hooked up to messages.
Try deleting your mail account and then re-logging in.
Maybe you are looking for
-
I currently have the HTC HD2 and whilst I think this is a truly great phone I do miss the apps and so probably going to get the iPhone 4. One thing I like about the HD2 is the way text is always auto fitted when web browsing, no matter how much you z
-
Help setting up Actiontec router for 3G Microcell
I have read through numerous forums here and elsewhere, all to no avail. I simply cannot get my 3G Microcell to connect. I have 4 green lights and the nonstop blinking 3G indicator. I've tried restoring default settings, numerous restarts of equipmen
-
Have a HP3050A J611 all in one unit. Unable to scan,even tho I have downloaded the most recent software and drivers,loaded them,gone thru all the install checks,all which have green ticks to say all is good. Try to scan and I get a communication erro
-
Burned iMovie on DVD R DL (8.5GB) get error message trying to play in DVD player, but works in the laptops any help would be appreciated. Doing this for my sons graduation. Thank you for your time.
-
I need help creating, not a datbase file itself (it already exists), but a link to that file through the command prompt. I have a program that accesses an existing access database and modifies and analyzes the data from it. The problem is that whenev