HT1338 even though mountain lion appears in launchpad i am not able to download it as its not showing sign of progress from past 8 hrs.
I am not able to see any sign of progress from last night,and when i go back to app store it shows downloading.
Welcome to Apple Communities
Go to App Store > Purchases, pause and resume it. If it doesn't work, delete it and download Mountain Lion again
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is there a way to have itunes see the ipod shuffle it worked for three months even though when you hit the itune icon it say itunes is not installed correctly. This is after you reload itunes and it say successfull install have removed and reloaded itunes at least 5 times. Apple is of little help have spent hour on thier diagnostics. one thing odd it says to remove a program called quicktime that i never find.
Are you using the latest version of Silverkeeper? - v.2.0.2 is stated to be compatible with Snow Leopard.
http://www.lacie.com/silverkeeper/
If it's messing things up you could try asking LaCie Support for assistance. -
I backed up my iphone5 in the morning and later again on the same day, in the afternoon. I then restored an older backup from the morning. Now all my music files refuse to play even though they still appear on iphone. How can I resolve this?
Most likely you have Office 2004 which are PPC-only applications and will not work in Lion. Upgrade to Office 2011. Other alternatives are:
Apple's iWork suite (Pages, Numbers, and Keynote.)
Open Office (Office 2007-like suite compatible with OS X.)
NeoOffice (similar to Open Office.)
LibreOffice (a new direction for the Open Office suite.) -
Yesterday, I purchased Mountain Lion OSX and tried to download it but I don't think the download worked. How can I tell if I am using Mountain Lion and how do I get help if the download was unsuccessful?
Click your Apple menu icon top left corner of your screen.
From the drop down menu click About This Mac.
If Mountain Lion is installed, it will say: v10.8
If not, launch the App Store. From the App Store menu bar click Store > Check for Unfinished Downloads
FYI .. for downloading Mountain Lion from the App Store, a high speed (broadband) internet connection is strongly recommended by Apple as noted here > iTUNES STORE - MAC APP STORE - TERMS AND CONDITIONS
If you need to reinstall OS X or repair the the startup disk Mountain Lion Recovery, that requires broadband access to the internet via Wi-Fi or an Ethernet connection. OS X is downloaded over the internet form Apple when OS X Recovery is used for reinstallation. -
I just updated to Mountain Lion 10.8.2 and all of a sudden cannot get my ABC tv shows. Please help if you can
Get them from where? What happens when you try? More info! :)
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Hard Drive warning when upgrading to Mountain Lion. 2nd try and I was able to upgrade. Software update for IPhoto, had problems restarting. Do I need my hard drive checked
Yes.
Choose Apple menu > Restart. Hold down the Command (⌘) and R keys as your computer restarts.
When you see a white screen with an Apple logo in the middle, you can release the keys.
Click Disk Utility, and then click Continue.
In the list at the left, select the item you want to repair. (Be sure to select an item that’s indented to the right in the list, not an item at the far left.)
Click First Aid.
If Disk Utility tells you the disk is about to fail, back it up and replace it. You can’t repair it.
Click Repair Disk.
If Disk Utility reports that the disk appears to be OK or has been repaired, you’re done.
Otherwise, you may need to do one of the following steps.
If Disk Utility can’t repair your disk or it reports “The underlying task reported failure,” try to repair the disk or partition again. If that doesn’t work, back up as much of your data as possible, reformat the disk, reinstall Mac OS X, and then restore your backed-up data.
If you continue to have problems with your disk, it may be physically damaged and need to be replaced -
Ever since upgrading to Mountain Lion, my AOL messages sometimes, but not always open with a blank page. If I open AOL in Firefox, the messages open fine. This does not happen with any messages by any means, and it is not any type of certain message. In fact, in the same screen I can often open an email from the same sender with email intact. This is weird. Sometimes I close the page and open a new page. Sometimes that works and sometimes it does not. It is a very annoying thing.
Hi,
When you start Messages fro the first time you are asked for an Apple ID
When this is verified and entered it appears in Messages Menu > Preference > Accounts and is Enabled.
The App should have also picked on on those iChat Accounst you had before.
These should be Enabled if they were when you last used iChat.
Exactly which "Accounts" are logged in can be seen in Message Menu > Accounts and will include the iMessage "Account" and Bonjour.
In the Window menu you will see CMD +0 for the Messages window and CMD+1 for the "Buddies" window which is a combined list at this stage.
Go to the Preferences > General Section and Untick the "Collect all accounts into one list".
This will give you separate iChat type Buddy lists.
You can check if that account/Buddy list is set to Invisible or if in the Preferences > Accounts > Security you have settings that will block some people from seeing you as On line.
You are saying Buddies can see you as On Line which implies they are still sending to your AIM based Names (@Mac.com is a valid AIM Screen Name)
I am not sure from your post if you are trying to iMessage their email IDs thinking they are Apple IDs and that they are using Messages as well.
There is no Buddy list for iMessages side
No-one can tell you are "On Line" until they have your details in the "To" spot in Messages with the correct iMessaged contact info (iPhone Number or Apple ID)
Obviously an Apple ID can be an email or look like one.
In some cases they are also valid AIM Screen Names as well.
In the case or the @mac.com name you may have linked this Apple ID to iMessages as well.
11:31 PM Saturday; August 11, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images." No, Seriously -
I dopped my iphone on the floor today and nothing cracked but when i tried to turn it on, the screen had a bunch of barcode like stripes. even though i cant see the screen, i was still able to type in my password and answer a phone call. how can i fix it?
YOU can't fix it. But you can bring it in to Apple for an out of warranty replacement for $199.
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I have installed mountain lion on my early 2009 macbook (not unibody) and it is terrible, it's like owning a windows pc again (almost) What can I do? I paid for mountain lion, is there any way of giving it back and getting a refund? obvisoulsy after unintalling it. I couldn't see any reason why it would be bad for my particular macbook, and it downloaded without a problem.
In what way is it terrible? Mountain Lion is pretty stable. If you are having problems, most likely they are unique to your particular system and can be fixed. If you don't like some of the new features, that does not constitute reason for a refund.
If that does not suit you, you will have to discuss a refund with Apple, as they are the only ones who can say. Note that the App Store terms do say that all sales are final, so you are not guaranteed a refund, especially since whatever problems you had are not due to defective software. -
I am ready to install Mountain Lion but my Administrator password is not being recognized. What would cause this and what to do?
You can try this:
Mac OS X 10.6 Help- If you forget your administrator password -
In "purchases" while in my App Store, Mountain Lion says, "an error has occurred" and the green 'download' button is grey and I cannot re-start the download. I was abroad when I purchased this app and during download, my internet connection was lost. At the time, Apple was still offering the e-chat, so I did that and the man was very helpful and it was a quick fix, so my download button turned green again, and I was able to begin the download. BUT during the download, I was kicked offline once again, and I decided to wait until I was back in the USA. I will go in to an Apple store and ask assistance, but if there is something I am missing, I'd like to try that first. Thanks in advance for any advice.
Welcome to the support forums.
Please ask this question in the Mac App Store forum where they can better assist you. -
If I upgrade to Mountain Lion on my iMac will I be able to open my Photoshop CS4 in order to resize
If I upgrade to Mountain Lion on my iMac will I be able to opwn my Photoshop CS4 in order to resize and adjust RGB of photos of my artwork? I use the Photoshop for very little else at this point in time.
Thank youHi Veraforvictory,
There are no known issues affecting compatability with OS X 10.8 (Mountain Lion) and Photoshop CS4. As always, make sure you back up your hard drive before you update your operating system, but there should be no problem using Photoshop CS4 when you upgrade!
Source: http://blogs.adobe.com/photoshopdotcom/2012/08/osx-10-8-mountain-lion-released.html
Cheers,
Michael -
Why can't I download my already purchased music and other files from iCloud, even though I owe money to iTunes for my most recent purchases. Doesn't seem right that they keep me from accessing those files which I've already paid for!
- Are you saying that they are not listed in your Purchased section?
Downloading past purchases from the App Store, iBookstore, and iTunes Store
- Are they listed in your Puchases history when you log into your account on your computer?
- Are they still available now for purchase? If not then you are out of luck
If they are still available and listed in your Puchase History then contact iTunes
http://www.apple.com/support/itunes/ -
Mountain lion has killed my mac book pro. After downloading and trying to install, I am stuck in a loop of "not enough room to install on this disk" and not being able to access the old disk's data to open up space.
Nope. It just opened the installer and stayed in the same loop.
It tells me to choose a startup disk but the only option is the HD which it will not use because it says it cannot gather enough information.
Eveything was working fine until the mountain lion failed install. -
HT5361 After upgrading to Mountain Lion in July I am no longer able to receive in Mail.
After upgrading to Mountain Lion in July I am no longer able to receive my email in Mail. I am able to send, but not receive. How do I fix this? I have been having to do my email on the web and want to receive my email by Mail.
OS X Mail: Troubleshooting sending and receiving email messages
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