HT1338 i tried to install os x 10.6.8 but it said i needed 10.6 first, but i cant find 10.6 , what do i need to do?
i tried to install os x 10.6.8 but it said i needed 10.6 first, but i cant find 10.6 , what do i need to do?
Start by checking if you can run Snow Leopard:
Requirements for OS X 10.6 'Snow Leopard'
http://support.apple.com/kb/SP575
OS 10.6 Snow Leopard is once again available for $19.99 from the Apple Store:
http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
and in the UK:
http://store.apple.com/uk/product/MC573/mac-os-x-106-snow-leopard
but nobody knows for how long it will be available.
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Normally if something does not appear in the download options it means the machine does not meet the tech specs for the product. In this case, Vista is not in the tech specs for Acrobat Pro XI if that is what you are trying to install. For whatever reason it skips from XP to Windows 7.
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Did you already activate iCloud on your iPad, Settings > iCloud.
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I am trying to install itunes on my pc again but keep getting an error that says'apple application support was not found. try reinstalling itunes.' error 2.
We have had itunes on this pc for 2 years and recently it wouldn't open and another error message kept popping up saying it couldn't open because MSVCR80.dll was missing. I have unistalled the apple programs and tried reinstalling several times but to no avail. Hopefully my music library is not gone. Any Ideas out there?With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
My hard drive fried and had to be replaced. I'm trying to install CS4 from my original discs but keep getting this error message - "One or more of the required components of Adobe Creative Suite 4 Design Standard failed to install correctly". A customer service rep gave me a link to download off the Adobe site, but when I try to open the file to run it, I get this error message - "A problem occurred extracting the archive".
Can anyone help?Yep. Nothing happens at all. Windows tries to execute the uninstaller, but I don't get any other screen and all activity stops for the MSI. I monitored it in Process Monitor and the MSI executable appears, but is quickly ended, like it couldn't find anything or something.
It's as if windows has a blank entry in Programs and Features, because it used to show the size of the Adobe application in the "Size" column. Now it's just blank. Link to screenshot below:
http://img829.imageshack.us/img829/5006/screenshotcaf.jpg
Note the install date. That's when I was able to successfully reinstall it. Now I can't even do that. I should also mention I tried Revo Uninstaller. It deleted one small registry key, but nothing changed.
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hey guys,i tried to install the latest version of itunes but when i try to open it,it just comes up windows error 2 apple application support was not found,can anyone help me out and tell me what i need to do pls ?
If you run into the "another installation" message even after the reboot of the PC (which is an excellent idea by HTP ProXy), reregistering your Windows Installer Service is worth a try.
First, launch a command prompt as an administrator. In your Start search, type cmd then right-click on the cmd that comes up and select "Run as administrator".
At the command prompt:
Type %windir%\system32\msiexec.exe /unregister and hit enter.
Type %windir%\syswow64\msiexec.exe /unregister and hit enter.
Type %windir%\system32\msiexec.exe /regserver and hit enter.
Type %windir%\syswow64\msiexec.exe /regserver and hit enter.
Restart the PC and try another reinstalll. -
I tried to install iTunes 10.5 this morning but an error appeared saying "problem with windows installer package. A program required for this install to complete could not be run." Can someone please help
Firstly, are you installing iTunes for the first time or are you updating your current version of iTunes?
If you're installing iTunes for the first time have you tried redownloading the installer package? Perhaps the file you downloaded originally is corrupted...
http://www.apple.com/itunes/
If you've tried that, then try installing iTunes as your computer's administrator. To do this right-click the install package and choose "Run as administrator".
If you're updating iTunes to the most recent version try repairing the Apple Software Update program on your computer. It's under the add/remove programs.
1. Open the control panel
2. Open Add/Remove programs (called "Programs and Features" in Windows 7)
3. Navigate to "Apple Software Update" in the list and click on it
4. Click on "Change" then select "Repair" (or just select the repair option in Windows 7)
Once you repair this, try running iTunes and the update again.
Fingers crossed! -
So I just bought a used MacBook from Amazon with OSX 10.5.8. I am trying to install new software and operating system, but I don't have the passwords to the Users set up in the computer. What do I do?
Put your install DVD into the optical drive (CD/DVD drive) and reboot. Be sure to either use the disc that came with your Mac, or, if you installed a later Mac OS X version from disc, use the newer disc. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option Key until the Install Disk shows up) until the apple shows up. That will force your MacBook to boot from the install DVD in the optical drive.
When it does start up, you'll see a panel asking you to choose your language. Choose your language and press the Return key on your keyboard once. It will then present you with an Installation window. Completely ignore this window and click on Utilities in the top menu and scroll down to Reset Password. After resetting the password use Startup Disk from the same menu to choose your hard drive for startup and restart. -
I'm trying to install windows 8 on my MBPr but getting an error when partitioning the disk. 'An error occurred while partitioning the disk'
You posted your Bootcamp question in the Macbook Pro forum. Your question has been asked and answered many times in the Bootcamp forum. https://discussions.apple.com/community/windows_software/boot_camp
When you post in the Bootcamp forum include the complete and exact error message. -
I am trying to install garage band onto my ipad but it says i need to be in ios7. but when i go to update my system it says I am upd to date (with ios 5). What do I do??
Download the current GarageBand version to a computer's iTunes library, go to the device, sign into the iTunes App Store with the Apple ID used to do that, and try downloading it from the list of previous purchases. If that doesn't work and you don't already have a copy of a compatible version, you can't.
(101177) -
My hard drive went out one of my Macs and I am trying to install logic studio on another Mac but the serial number is invalid. What are my options?
Check that the serial you are using is the correct one..
Typically the problem is either you are misreading the serial and therefore typing it in wrong. Check you are correctly entering zeros or O.. and so on....
or...
You bought the LP9 upgrade version.... which requires the LP8 full serial as well.
If it is the LP9 upgrade serial.. (and not the LP9 full serial) you must enter your original LP8 full serial first and then the upgrade serial for LP9.. when it asks for it.
Failing that.. you can obtain a replacement serial from Apple.. using this form.....
https://ssl.apple.com/support/proapps/serialnumbers/ -
Trying to install LR4 on a second computer but my serial number is not being accepted.
Trying to install LR4 on a second computer but my serial number is not being accepted. What to do?
there's nothing online about which i know. but you may be able to get that info from adobe support, http://helpx.adobe.com/x-productkb/global/service1.html
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Tried to install Illustrator CC and after 98% installation it said "failed" to install. Why?
Tried to install Illustrator CC and after 98% installation it said "failed" to install. Why?
The message I got was, 'Download error. Press retry to try again or contact customer support.(49).'
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I am trying to install iOS 6 on my IPAD2 but none of the screens that are displayed are what is on my IPAD.
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1.3. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
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Apple appears to be having trouble on their servers. Try again in a few hours.
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