HT1338 my mac is running on mac os x 10.5.8 and will not update

i need help updating

Many have run into update issues due to the new iPhone's and needing to install iTunes 10.7 for syncing. Don't know if that's what's driving your update need.
The next operating system update is OS X 10.6 which can be bought through the Apple online store for $19.99. You can call them in the US at 800-MY-APPLE or order online here. Then do Software Update until there are no more updates available. At that point you'll be at OS X 10.6.8.

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Installed iTunes on a 1TB drive designated H:. Bought a 3TB drive designated G:. Downloaded iTunes update. On "Run" command, it will not let me change the destination drive, so it registers an error, and will not update. Help

Installed iTunes on a 1TB drive designated H:. Bought a 3TB drive designated G:. Downloaded iTunes update. On "Run" command, it will not let me change the destination drive, so it registers an error, and will not update. App freezes, windows says to upgrade it.

I went to Edit>Preferences>Advanced, G: is showing as the destination drive.

Mac Book Pro has blinking folder and will not start.

MY Mac Book Pro mid 2010 has the blinking folder and is froze, I have entered into the Internet recovery mode and tried to reinstall OSX system. And in the Disk Utility there is no hard drive to select. What is the next step?

Question (?) Mark, Blinking Folder, or Gray Screen at Startup
These are related but not identical issues. Their causes are outlined in Intel-based Mac- Startup sequence and error codes, symbols. Solutions may be found in:
A flashing question mark appears when you start your Mac
Mac OS X- Gray screen appears during startup
In most cases the problems may be caused by one or more of these:
a. Problem with the computer's PRAM - See Resetting your Mac's PRAM and NVRAM.
b. Boot drive's directory has been corrupted - Repair with Disk Utility.
c. Critical system files are damaged or deleted - Reinstall OS X.
d. The disk drive is physically non-functional - Replace the hard drive.
Note that the information I have provided is what Apple recommends, If other users suggest different solutions than found here, then be sure what they recommend does not impact on your warranty, if any, or ability to get continuing Apple service.
Please don't start removing drives or changing cables unless you know what you are doing and have exhausted other non-invasive alternatives outlined here. If you perform any work yourself that is unapproved by Apple, then you will void any warranty you may have and lose all further Apple Support.
Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
The main difference if you are using Lion or Mountain Lion is that you must first boot from the Recovery HD. Simply boot from the Recovery HD to perform the above.
Reinstall Snow Leopard Without Erasing The drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.
Reinstalling Lion/Mountain Lion Without Erasing The Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

Mac wont play videos on safari and will not open itunes

imac will not open itunes or run videos on safari.

Hello,
Open Console in Utilities & see if there are any clues or repeating messages when trying to open iTunes.
Are these Flash Videoes?
Out-of-date versions of Adobe Flash Player do not include the latest security updates and will be disabled to help keep your Mac secure. If Safari 5.1.7 or Leopard Security Update 2012-003 detects an out-of-date version of Flash Player on your system, you will see a dialog informing you that Flash Player has been disabled. The dialog provides the option to go directly to Adobe's website, where you can download and install an updated version of Flash Player.
Additional Information
If you need to re-enable an out-of-date version of Flash Player, you can do the following:
    1.    Navigate to the /Library/Internet Plug-Ins (Disabled) folder.
    2.    Drag "Flash Player.plugin" into /Library/Internet Plug-Ins.
    3.    If the browser is running, quit and restart it.
http://support.apple.com/kb/HT5271

I have mac, desktop v. 3.6.16 will not update to 6. My mac laptop is updated to 6 but runs very slow. How do I get my laptop back to 3.6.16

Desktop is an imac is 10.6.8 running firefox v 3.6.16 and runs well. My mac laptop also 10.6.8 automatically upgraded to 6.0 and runs very slow, and I do not like the layout of the toolbar. How do I get my laptop back to 3.16.6

Now it is clear which it wasn't before! We can't see what you have done or not so a good descriptions does help when communicating.
If you have done all you say and some restarts too I would advise you to do the install of 10.6 from the installation disc. Restart the computer and then install the 10.6.6 Combo update. You just install "on top" of what you have. No archiving or formatting.

My mac is showing version 10.5.8 and will not update

My Mac is showing version 10.5.8 and I can't get it to update. Can it be upgraded?

Yes, by purchasing the OS you want to install.
(61118)

My MacBook Pro has Mac OSX 10.5.8 and will not let me update any further. Why?

I have a MacBook Pro that I purchased in 2009 (It doesn't have a SD card slot, but is an aluminum body). Right now it's using Mac OS X 10.5.8 and will not let me update any further, which means that I cannot install any new versions of iTunes or some other programs. How can I fix this?

Anniematch wrote:
I have a MacBook Pro that I purchased in 2009 (It doesn't have a SD card slot, but is an aluminum body). Right now it's using Mac OS X 10.5.8 and will not let me update any further, which means that I cannot install any new versions of iTunes or some other programs. How can I fix this?
You can't upgrade beyond 10.5.8, that is the final step for Leopard.
You can purchase Snow Leopard (10.6.x) from Apple (but you should have 2G of Ram installed, and sufficient hard drive space). Your Mac is fully capable of running Snow Leopard and will probably already meet the specs I mentioned.

Mac Book Software Update not working, iTune will not update because of that, iPhone 4 won't connect to iTunes because iTunes is not updated. Mac v.10.5.8, iTunes v.10.5.2, iPhone4 iOS 6

Mac Book Software Update not working (Software Update does not have any new software for your computer at this time), my current MacBook version is 10.5.8.
As a result I can't update iTunes, version 10.5.2 (This software requiers Mac OS X version 10.6.8 or later)
Now when I connect my iPhone 4, version iOS 6 iTunes can't connect to iPhone (The iPhone "XXXXX's iPhone" cannot be used because it requiers iTunes version 10.6.3 or later.)
so in a nutshell can't use iphone 4, because iTune is not updated and will not update because Mac Book is not up to date and will not update either.
Please help.
Thank you
bt465

Welcome to Apple Support Communities
Snow Leopard is a paid upgrade. http://support.apple.com/kb/sp575 Call Apple to buy Snow Leopard. Then, make a backup, insert the DVD and upgrade. When it finishes, open  > Software Update

Elements 11 will not update - ElementsAutoAnalyzer running, but it isn't.

ElementsAutoAnalyzer running, but it isn't.
Help please.

That's why I included the image because it is not listed in Task Manager. That would be easy.It can be found in Organizer and then Edit - Preferences. Find the tab on Auto Analyze and turn-off the At Start-Up option. You can then download Raw 7.2
Date: Fri, 12 Oct 2012 16:51:59 -0600
From: [email protected]
To: [email protected]
Subject: Elements 11 will not update - ElementsAutoAnalyzer running, but it isn't.
    Re: Elements 11 will not update - ElementsAutoAnalyzer running, but it isn't.
    created by 18qwer in Photoshop Elements - View the full discussion
Go to the Processes tab in Task Manager. There you will find it running. Kill it.
     Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/4770598#4770598
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I am running a MAC Yosimite 10.10.1 (latest) and have just updated Lightroom to 5.7 to allow me to manipulate files from my Canon 7D mark 2. When I go from Library to Develop there is no basic adjustments available? Help Please?Ray Wood

I am running a MAC Yosimite 10.10.1 (latest) and have just updated Lightroom to 5.7 to allow me to manipulate files from my Canon 7D mark 2. When I go from Library to Develop there is no basic adjustments available? I have a histogram but no access to the basic controls as per normal.
How can I get to these?
Help Please?
Ray Wood

See this:
Missing Panels/Modules - Lightroom Forums

HT1338 I have OS X 10.6.8 on my mac and have just downloaded 10.7.4 (needed for imovie 11) but it will not update.

I have OS X 10.6.8 on my mac and have just downloaded 10.7.4 (needed for imovie 11) but it will not update. What has happened to the downloaded update?

When you downloaded Lion from the Appstore (and paid 29$) you have 10.7.4.
After the download you will find it in the Applications folder: that is the installer ! The installer vanishes when used, thus if you want to make an installer disk (to avoid a later redownload), you should do it before you run this installer. You can use "Lion Diskmaker" for that (use a 8GB USB stick), http://www.macupdate.com/app/mac/39701/lion-diskmaker/

I am unable to burn any info-photo ect on to a disk. I have a 27" I mac mid 2010 version. I put in a disk, hit burn, it runs for about 3 mins and ejects the disk sayiny there was an error with the drive and will not restart.

am unable to burn any info-photo ect on to a disk. I have a 27" I mac mid 2010 version. I put in a disk, hit burn, it runs for about 3 mins and ejects the disk sayiny there was an error with the drive and will not restart.

The optical drive has probably failed. It's a fairly common thing with these slim SuperDrives. Does it read any discs you put into it? You can try resetting the SMC and pram but I'll be surprised if it helps.
To reset the SMC
Shut down the computer.
Unplug the computer's power cord.
Wait fifteen seconds.
Attach the computer's power cord.
Wait five seconds, then press the power button to turn on
Resetting PRAM and NVRAM
Shut down the computer.
Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.

HT1338 my MAc Book PRO 13" Retina display will not update. It crashes every time I try to do an update. I have sent in the information on each update but so far nothing back from Apple.

my MAc Book PRO 13" Retina display will not update. It crashes every time I try to do an update. I have sent in the information on each update but so far nothing back from Apple. Also it does not matter what I am trying to update, the operating system, and application, each caused the same crash. This mac book is less than a month old.

That is the highest you will be able to go with 3g. You need 3gs or 4 to go any higher (multi processors and more memory needed). Version 4.2.1 marks the end of your updates for that device.

HT1338 Pages will not update on my mac!!

Pages will not update and because of that I cannot open pages files

It sounds like you already have 2 versions of Pages on your Mac.
Pages 5 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Anything that is saved to iCloud is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Note: Apple has removed over 100 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
Archive/trash Pages 5, after exporting all Pages 5 files to Pages '09 or Word .docx, and rate/review it in the App Store, then get back to work.
Peter

I have the newest version of the mac book pro and i recently bought iLife 11 because i needed idvd but when i installed iLife my iphoto no longer works and will not let me open. How do i fix this

I have the newest version of the mac book pro and i recently bought iLife 11 because i needed idvd but when i installed iLife my iphoto no longer works and will not let me open. How do i fix this

Welcome to Apple Support Communities
iTunes in Mac OS X Tiger is outdated. Open  > Software Update to install the latest iTunes version for Tiger.
If you need iTunes 10.7 or a newer version, you have to upgrade to Mac OS X Snow Leopard. First, check that your Mac is supported > http://support.apple.com/kb/sp575 If it is, buy Snow Leopard > http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
After buying Snow Leopard, make a backup of your data, insert the DVD and upgrade to Snow Leopard. After upgrading, open  > Software Update, and install the latest Snow Leopard version. Finally, run Software Update again to install iTunes 11.0.4. If you want to install iTunes 10.7 instead, download it from the Apple website > http://support.apple.com/kb/dl1576

HT1338 my mac is running on mac os x 10.5.8 and will not update

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