HT1349 I have just had an anonymous phone telling me that I have a virus how can I check
How can I check if there is a virus in my computer
I'd have to agree with Rudegar. If they didn't ask you to do anything or offer any kind of assistance, then it was probably a prank.
Keep in mind that nobody can tell you remotely that you have a virus, just out of the blue. Your internet service provider can detect suspicious network transactions that may be an indicator of malware (generally more so on Windows machines), but even then, they cannot tell you anything conclusively.
For more information about malware on the Mac, see my Mac Malware Guide.
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I have just opened iTunes and only the music that I have purchased from the iTunes store is being shown: I can't find any of the music that I have imported from a file. Help?
See this post.
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Hello i just got a suspect sms telling me that a have won a prize from apple and have to go to hhp://apple.ni.rc9.cc/?p=01131641739832 and fill in a code to win a prize is this a scam? Or does anyone know about this?
How to delete text messages from the iPhone | How To - CNET
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I have a jailbroked iphone,and it seems that it has some viruses how can I remove them from my iphone?
You have viruses because you jailbroke your phone, and now you're probably spreading them to other phones. Nice.
Jailbroken phones are generally bricked for good. Throw it away, it's junk. -
I had to replace my hard drive on my mac book pro as it had died. Since getting laptop repaired I have been trying to sync my iphone with the new hard drive but it will not allow me to do this without first wanting to wipe the phone clean and put info on the hard drive onto the phone, of course there is no info on the hard drive at all. Any help will be greatly recieved.
https://discussions.apple.com/docs/DOC-3141
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Ihave just bought a second hand
i phone 4 and believe i have to register it before i can use it, how do i do this?Solved.....see troubleshooting info in question.
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My phone seems to run slow/lag at times how do i see if all is well??
See this:
http://readwrite.com/2013/10/15/ios-7-fixes-iphone-4-4s -
Hi there
Please can anyone advise? I have had a couple of transactions from my bank account, one for around £28, not from me, then there was a strange
refund of £9.17! I have searched iTunes website for help with this, but can`t seem to find any help with this matter! Will phone bank but I don`t
think they`ll offer much help as I have an itunes account set up! I know I can call a telephone number itunes provide, but don`t want to pay big charges!
Many thanks!First of all this is not the forum to be discussing this. Second, these are user-to-user forums and Apple does not have a support presence here. Since this involves a disputed payment you need to contact Apple directly for resolution.
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I have just bought an ipad with retina display wifi and 4g 16 gb - how can I check that this is what I have been supplied with
Identifying iPad Models:
http://support.apple.com/kb/HT5452 -
I have just had a new iphone 5c but i can't get imessage or facetime to work on my new phone, help please!
what have you done so far to troubleshoot?
what carrier are you using? in what country are you?
Can your phone send & receive a text message?
Do you have cellular service where you are right now? -
i just had a new phone today,,i have setup my phone and charged it 100% but the battery is running out very fast.any idea why it is happening ? would really appreciate your help thanks
Here are the iPhone battery conservation tips.
iPhone
Watch some of the things you may have set up as the article suggests. Check email fetch frequency, push notifications, location services, etc. -
I have an i-pad and have just got an i-phone but want 2 use a different I cloud? I've set up new email account and apple ID, but I can't change the I-cloud settings, can u help PLS??
The procedure is Settings>Messages>Send & Receive at>You can be reached by iMessages at>Add another email address. The email address has to be a valid working email address, obviously. Apple should verify the email address and you have to go to the inbox of that email account, read the verification email from Apple and follow the inductions in the email in order to complete the verification. Then you go back to the settings, uncheck your email address and check the new email address to be used as the contact email address.
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Please can somebody help me. I have just had my iPad stolen. Used I could to try to locate it buy pressed delete by mistake. Any e
Way to reverse this and then use locate and lock instead.What To Do If Your iDevice Is Lost Or Stolen
If you activated Find My Phone before it was lost or stolen, you can track it only if Wi-Fi is enabled on the device. What you cannot do is track your device using a serial number or other identifying number. You cannot expect Apple or anyone else to find your device for you. You cannot recover your loss unless you insure your device for such loss. It is not covered by your warranty.
If your iPhone, iPod, iPod Touch, or iPad is lost or stolen what do you do? There are things you should have done in advance - before you lost it or it was stolen - and some things to do after the fact. Here are some suggestions:
This link, Re: Help! I misplaced / lost my iPhone 5 today morning in delta Chelsea hotel downtown an I am not able to track it. Please help!, has some good advice regarding your options when your iDevice is lost or stolen.
1. Reporting a lost or stolen Apple product
2. Find my lost iPod Touch
3. AT&T. Sprint, and Verizon can block stolen phones/tablets
4. What-To-Do-When-Iphone-Is-Stolen
5. What to do if your iOS device is lost or stolen
6. 6 Ways to Track and Recover Your Lost/Stolen iPhone
7. Find My iPhone
8. Report Stolen iPad | Stolen Lost Found Online
It pays to be proactive by following the advice on using Find My Phone before you lose your device:
1. Find My iPhone
2. Setup your iDevice on iCloud
3. OS X Lion/Mountain Lion- About Find My Mac
4. How To Set Up Free Find Your iPhone (Even on Unsupported Devices) -
I have just had my iPhone stolen
I have just had my iPhone stolen. I have an iPad and am worried that someone can access all my stuff. I am 64 and not technical and have tried to find out what to do from the help page, but I really need some simple guidelines on what to do. I have not got a lock on the phone, stupid me. I have stuff on the iPad and iPhone (cloud I think, but I don't really understand how that works anyway) HELP!
Lost or stolen
http://support.apple.com/kb/HT5668
Lost Mode
http://support.apple.com/kb/PH2700
Reporting lost or stolen iPad
http://support.apple.com/kb/HT2526 -
I have just getting a new phone and I have forgot my password an Apple ID what I made new for the new phone now I cannot get on it because asking for id and password what should I do help plz thank u
Try
https://iforgot.apple.com
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