HT1349 I keep trying to install itunes and it says apple app support error2
I am trying to install itunes, keeps coming uo apple app support error2
With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.)
Similar Messages
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My itunes is making me crazy. I have updated to IOS 6 on my phone from my friends computer. Then I had to also restore it. I tried re connecting to my computer but the itunes just says that it is not compatable. I tried turning the phone on and off. Restarting it and the computer. I have also un installed and re installed itunes and the apple support systems. I have no idea what to do now. Please help!
Security Software and Related Troubles
http://support.apple.com/kb/TS3125 Basic Troubleshooting
http://support.apple.com/kb/TS3297 Advance Troubleshooting
http://support.apple.com/kb/ts1629 Ports List
Basics
Check correct date, time, and timezone.
Log in as administrative user account
Verifiy iTunes updated
Update Operating System “OS” (Ms Windows, Mac OSX)
Update Modem / Router firmware
Update security software (Antivirus, Firewall)
Remove Outdated Security Software (Always restart afterwards)
Advanced
Remove Mobile Software not used anymore
(Motorola, Android, Nokia, Sony, Blackberry)
Add Apple programs to firewall permissions
Allow Ports 80, 443, 3689, 5297, 5298, 5353, 8000-8999, and 42000-42999
Permit Domains - apple.com , edgesuite.net , mzstatic.com
Disable Security Software
Remove Security Software (restart!)
Delete “Hosts” file and restart, or edit and save.
Check Browser Settings: Use SSL3, TLS1, Auto Detect, No Proxy Settings
Reinstall itunes FOLLOWING ARTICLE while all security off / disabled or completely removed.
http://support.apple.com/kb/HT1923
http://support.apple.com/kb/HT1925 -
Trying to re-install iTunes and the message "Apple mobile device failed to start. Verify that you have sufficient privileges to start system services." But I don't know what to do? Please can someone help, I'm not the most technologically advanced person.
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
when trying to install itunes and i get a error that says there is a problem with this windos installer package. a prodram required for this install to complete could not be run. contact you support personnel or package vendor
I have the same problem
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can't see my iphone and my ipdad on itunes, i have tried re-installing itunes and yet still nothing happens, pls help
http://support.apple.com/kb/TS1538
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Tried to install itunes and I got this message. Policy 8.0 microsoft.VC80.CRT type=win32-policy version=8.050727.6195 public key token=1fc8b3b9a1e18e3b. Processor Architecture='x86'
Hi M2i7guel,
Welcome to Apple Support Communities.
It sounds like there is an issue installing iTunes and other Windows updates on your PC. The article linked below provides troubleshooting suggestions that will resolve most issues like the one that you've described.
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
I hope this helps.
-Jason -
I bought mountain lion for my macbook pro and I'm trying to install it and it says there was an error and I need to boot up but I don't have any other start up disks to boot up with. Are there any suggestions of how I could get my computer started?
Hold the Option key down and restart. Select one of the drives that comes up and hit the Return key.
-
I keep trying to send emails and it says its rejected by the server because it doesn't allow relaying... Any ideas how to fix?
There is something else that can cause this issue. Check the outgoing mail server setting. Make sure that your username and password are in there.
Settings>Mail, Contacts, Calendars>Your email account>Account>Outgoing mail server - tap the server name next to SMTP and check in the primary server and make sure your username and password are entered and correct - even if it says that the password is optional. -
what does it mean when you're about to install itunes and it says This update requires OS X version 10.6.8 or later.??? i don't understand... Can someone please explain to me what that means...??? And how to fix it.
1. It means exactly what it says. Apple dropped support for earlier Mac OS X versions in iTunes 10.7.
2. Update the computer to 10.6.8. If it's running a Mac OS X version prior to 10.6, this requires buying a Mac OS X 10.6 DVD from the online Apple Store, which requires an Intel Mac with at least 1GB of RAM.
(93025) -
Tried to install CS2Premium and it says it is no longer supported...help, please
I just bought a new mac mini, tried to install CS2Premium and it says it is no longer supported...help, please
You cannot install CS2 on a new Mac Mini running OS X Yosemite. CS2 is far too old.
CS2 was written for older PowerPC based Macs running OS 10.3.8 or earlier.
Modern Macs use Intel processors which are not compatible with PowerPC software.
Furthermore, Yosemite no longer includes Rosetta (a utility formerly included - but long discontinued - by Apple in OS X to run PowerPC applications on Intel Macs).
You'll either have to buy a new full version of CS6 or join the Cloud. -
Hi i am trying to install itunes and it wont install due to error code 2349 how do i fix this issue
i have tryed on numerous occasions to install itunes and it sometimes installs but then i cant use it due to error code 2349, so i uninstall and try again and wont install it at all due to error code 2349 please help i really eant to use my ipod
Refer to this thread:
https://discussions.apple.com/thread/3174150?start=0&tstart=0 -
HELP!!!
I am trying to install iTunes on my Windows 7 laptop and get this error:
"The installer encountered errors before iTunes could be configured Errors occurred during installation. Your system has not been modified"
Arghhhhh!! I've tried different browsers and various other things suggested on other posts to no availOk people, I think I have found the solution !
If you click on the start button from your desktop screen.
Then in the "search programs and files" field type : apple software update - you can find the apple installer.
Click on the apple software update line and let the machine run it's course. I recommend updating whatever it wants to , ie: safari 5, quicktime, itunes....
I then restarted my computer and it seems to be working now !
Good luck everyone ! -
I'm trying to download itunes, and it say's verify privileges before it can start. how do I do that?
HELP! I'm trying to download itunes, and it won't start, because I need to verify that I have sufficient privileges.....what does that mean and how do I fix it?
Don't know what happened to my orginal itunes, it say's it didn't download correctly.......duhh, I've had it for years!Hi charinmt,
Thanks for visiting Apple Support Communities.
If you are not able to download or install iTunes due to insufficient priviliges, make sure that you are logged into your computer as an administrator:
Make sure you have an administrator account.
To install iTunes or QuickTime, you need to log in as an administrator on the computer. If you're not sure you have an administrator account, you may find this Microsoft article helpful: Windows 7: How do I log on as an administrator?You can refer to the Help documentation from Microsoft, contact your IT department, or visit support.microsoft.com for more information.
See this article for more information and help with troubleshooting iTunes installation issues:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
All the best,
Jeremy -
HT4061 Hi I tried to upgrade Itunes and it says if I proceed I will lose all media
I need help as I tried to upgrade Itunes and my phone has a picture on it of ITunes and a plug in. I can't open anything
Your phone is in recovery mode. All data on it are already gone. You need to connect your phone to your computer via USB and restore in iTunes.
If you've been smart and using your phone as recommended, all your data should have been recently backed up so data loss should be neglibible. -
ITunes will not download "Apple App Support not found error 2
window vista os. impossible to download ITunes: Apple Application Support was not found. error 2
Hi, jonmcdog.
Thank you for visiting Apple Support Communities.
Here are a couple troubleshooting articles that I would recommend taking a look at when experiencing this issue.
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/ts5376
Cheers,
Jason H.
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