HT1349 I rented a movie and have been unable to play. iTunes software just hangs when I try to watch the movie.

i use iTunes on my PC running windows 7. I rented "Get him to the geek" and have been unable to play it fully. iTunes locks up a the task manager show its not responding (iTunes). I have tryed reloading it everything I can think of without success. I'm done now I can't spend all this time and energy to watch a movie. I really don't believe I should have pay for it as well.
Mike Callahan

I have had this identical issue (on an Apple TV3) and was helped by Apple Support who guided me to go to the Settings Menu on the Apple TV and did a RESET. You will need to re connect to your WIFI and your iTunes account (passwords etc).

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