HT1349 my kid's ipod is disabled as he can't remember the passcode for it - what can he do?
my kid can't remember the passcode he set for his ipod - it is quite an old one - the message on screen is "ipod is disabled connect to itunes " but when I connect to itunes it says thatitunes cannot connect to the administator's ipod because it is locked with a passcode so I have to enter the passcode before it can be used with itunes - can anyone advise on this chicken and egg dilemma? Thanks
When connected to iTunes, put it in Recovery Mode. http://support.apple.com/kb/HT1808.
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I can't remember the passcode for my iPod touch, what should I do?
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If you meand the screen-lock passcode,
Connect the iPod to the computer and restore via iTunes. If necessary, place the iPod in Recovery Mode to allow the restore. -
I can not remember the passcode for my sons ipod and I can't reset it or anything - any ideas?
Does anyone know how to reset this, I know it shouldn't be easy but I can't do anything with it, I have backed it up today.
Read this and this.
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i need to reset my passcode from itunes,how and where can ido that?
Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808 -
I can't remember my passcode for my Iphone and it is disabled. How can I fix this? I also plug phone into itunes and it says phone is locked due to wrong passcode.
Follow the instructions in the procedure above to the letter. Here they are, with emphasis on some easily overlooked requirements:
Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on. Note: If you see the "low battery" screen, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears (iTunes icon and USB connector) you can release the Home button.
If necessary, open iTunes. You should see the following "recovery mode" alert ("iTunes has detected a phone in recovery mode").
Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
If you still can't get it to work, you have done all you can and only Apple will be able to help. -
I am trying to update and restore my iPod touch back to factory settings but i can't remember the password for the screen, How do I reset the password?
Connect the iPod to the computer and restore via iTunes. If necessary, place the iPod in Recovery Mode to allow the restore.
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Please help. I can't use my iPhone 4G with it's updated new iOS7. I can't remember my passcode and it stays at "iPhone is disabled". Have I lost the use of my iPhone forever? It's an iPhone not iPad.
Message was edited by: diana135HT4061 Help! I've updated my iPhone 4G with the new iOS7 update and entered the passcode in it and now my iphone is diabled because I can't remember the passcode and the screen keeps showing "iPhone is disabled". Have I lost ever having no access to my iPhone?
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My daughter has an iPod Nano but just received an iPod Touch 5G but iTunes won't recognise the new device. What can we do?
iOS: Device not recognized in iTunes for Mac OS X
or
iOS: Device not recognized in iTunes for Windows
You need iTunes 11.1 or later on the computer.
Does the iPod charge? -
My ipad touch is disabled and I can't remember the passcode
My ipad touch is disabled and I can't remember the passcode
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode. -
My iPod is disabled and I do not remember the passeord
I cannot remember my password and my ipod is disabled. It will not allow me to sync it to a computer because I can't out the pass code in first.
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode. -
HT1212 How do you get into a ipod that you can't remember the passcode
How do you get into a ipod that you have forgotten the passcode?
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software. -
Pls help ..... I have just reset my daughters ipod and now I can not connect to home wifi as I can not remember password ?
Success!!!!!!!!
Pity I didn't log on here sooner... I spend 60mins trying to resolve this issue myself but to no joy.
Thanks so much.
Happy days! -
My daughter (honestly) forgot her passcode to her ipad 2 and she is now locked out. It states: iPad is disabled connect to itunes. When I connect to itunes it tells me to enter my passcode. How do I get fix this?
Here is a kb that describes what to do. Go to the section that says "placing your device in recovery mode"
http://support.apple.com/kb/HT1808?viewlocale=en_US
This will "nuke" the device....as iPaqd26 said, it's best if you can remember the device pass code -
HT2101 My IPOD touch just died. It only shows the apple icon. What can I do?
I was trying to upload a change to an app and my IPOD died. It shows the Apple logo and notheing else
Hello Tolhurst,
We have an iPod Touch assistant that should be helpful in getting your iPod Touch working again.
Frozen or unresponsive iPod touch
http://www.apple.com/support/ipodtouch/assistant/ipodtouch/
If you continue to have trouble getting the iPod Touch working again, I'd recommend putting the device into recovery mode and attempting a restore that way.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Cheers,
Allen -
My son the forgot password on his ipod and it's disabled, but when we do the restore through itunes it says it can't because it's locked with a passcode. Then I found a link to a site that helps with firmware, but I don't know which firmware to pick? Please help!
iOS: Forgot passcode or device disabled - Apple Support
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