HT1349 my kid's ipod is disabled as he can't remember the passcode for it  - what can he do?

my kid can't remember the passcode he set for his ipod - it is quite an old one - the message on screen is "ipod is disabled connect to itunes " but when I connect to itunes it says thatitunes cannot connect to the administator's ipod because it is locked with a passcode so I have to enter the passcode before it can be used with itunes - can anyone advise on this chicken and egg dilemma? Thanks

When connected to iTunes, put it in Recovery Mode. http://support.apple.com/kb/HT1808.

Similar Messages

  • I can't remember the passcode for my iPod touch, what should I do?

    I lost my access code of my IpodTouch, what should I do

    If you meand the screen-lock passcode,
    Connect the iPod to the computer and restore via iTunes. If necessary, place the iPod in Recovery Mode to allow the restore.

  • I can not remember the passcode for my sons ipod and I can't reset it or anything - any ideas?

    Does anyone know how to reset this, I know it shouldn't be easy but I can't do anything with it, I have backed it up today.

    Read this and this.

  • HT1212 i have lost my ipod  touch over a year ego but i found it and i can't remember the passcode. where in itunes can i reset the password?

    i need to reset my passcode from itunes,how and where can ido that?

    Connect to iTunes on the computer you usually Sync with and “ Restore “...
    http://support.apple.com/kb/HT1414
    If necessary Place the Device into Recovery mode...
    http://support.apple.com/kb/HT1808

  • I can't remember my passcode for my iphone4 and it disabled my phone. I also plugged it in to itunes and it says its locked. How do i fix this?

    I can't remember my passcode for my Iphone and it is disabled. How can I fix this? I also plug phone into itunes and it says phone is locked due to wrong passcode.

    Follow the instructions in the procedure above to the letter. Here they are, with emphasis on some easily overlooked requirements:
    Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end of the cable connected to your computer's USB port.
    Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
    While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on. Note: If you see the "low battery" screen, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again.
    Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears (iTunes icon and USB connector) you can release the Home button.
    If necessary, open iTunes. You should see the following "recovery mode" alert ("iTunes has detected a phone in recovery mode").
    Use iTunes to restore the device.
    If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
    If you still can't get it to work, you have done all you can and only Apple will be able to help.

  • HT201210 I am trying to update and restore my iPod touch back to factory settings but i can't remember the password for the screen, How do I reset the password?

    I am trying to update and restore my iPod touch back to factory settings but i can't remember the password for the screen, How do I reset the password?

    Connect the iPod to the computer and restore via iTunes. If necessary, place the iPod in Recovery Mode to allow the restore.

  • HT4061 Help! I've updated my iPhone 4G with the new iOS7 update and entered the passcode in it and now my iphone is diabled because I can't remember the passcode and the screen keeps showing "iPhone is disabled". Have I lost ever having no access to my iP

    Please help. I can't use my iPhone 4G with it's updated new iOS7. I can't remember my passcode and it stays at "iPhone is disabled".  Have I lost the use of my iPhone forever? It's an iPhone not iPad.
    Message was edited by: diana135

    HT4061 Help! I've updated my iPhone 4G with the new iOS7 update and entered the passcode in it and now my iphone is diabled because I can't remember the passcode and the screen keeps showing "iPhone is disabled". Have I lost ever having no access to my iPhone?

  • My daughter has an iPod Nano but just received an iPod Touch 5G but iTunes won't recognise the new device. What can we do?

    My daughter has an iPod Nano but just received an iPod Touch 5G but iTunes won't recognise the new device. What can we do?

    iOS: Device not recognized in iTunes for Mac OS X
    or
    iOS: Device not recognized in iTunes for Windows
    You need iTunes 11.1 or later on the computer.
    Does the iPod charge?

  • My ipad touch is disabled and I can't remember the passcode

    My ipad touch is disabled and I can't remember the passcode

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • My iPod is disabled and I do not remember the passeord

    I cannot remember my password and my ipod is disabled. It will not allow me to sync it to a computer because I can't out the pass code in first.

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Forgot passcode or device disabled
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes       
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • HT1212 How do you get into a ipod that you can't remember the passcode

    How do you get into a ipod that you have forgotten the passcode?

    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
    1. iOS- Forgotten passcode or device disabled after entering wrong passcode
    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    3. Restoring iPod touch after forgotten passcode
    4. What to Do If You've Forgotten Your iPhone's Passcode
    5. iOS- Understanding passcodes
    6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    Forgotten Restrictions Passcode Help
    You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
    Also, see iTunes- Restoring iOS software.

  • I have reset my ipod and now I can not remember the password for my home wifi .... help

    Pls help ..... I have just reset my daughters ipod and now I can not connect to home wifi as I can not remember password ?

    Success!!!!!!!!
    Pity I didn't log on here sooner... I spend 60mins trying to resolve this issue myself but to no joy.
    Thanks so much.
    Happy days!

  • Ipad states ipad disabled connect to itunes. When I do it tells me passcode it locked.  How do I unlock the ipad when you can't remember the passcode?

    My daughter (honestly) forgot her passcode to her ipad 2 and she is now locked out.  It states:  iPad is disabled connect to itunes.  When I connect to itunes it tells me to enter my passcode.  How do I get fix this?

    Here is a kb that describes what to do.  Go to the section that says "placing your device in recovery mode"
    http://support.apple.com/kb/HT1808?viewlocale=en_US
    This will "nuke" the device....as iPaqd26 said, it's best if you can remember the device pass code

  • HT2101 My IPOD touch just died. It only shows the apple icon. What can I do?

    I was trying to upload a change to an app and my IPOD died. It shows the Apple logo and notheing else

    Hello Tolhurst,
    We have an iPod Touch assistant that should be helpful in getting your iPod Touch working again.
    Frozen or unresponsive iPod touch
    http://www.apple.com/support/ipodtouch/assistant/ipodtouch/
    If you continue to have trouble getting the iPod Touch working again, I'd recommend putting the device into recovery mode and attempting a restore that way.
    iOS: Unable to update or restore
    http://support.apple.com/kb/HT1808
    Cheers,
    Allen

  • Couldn't remember the passcode for my daughters ipod. Now says it is disabled and to connect to itunes. itunes says it cannot connect ipod because it is locked with a passcode...i found where a site is giving firmware, but I don't know which one to choose

    My son the forgot password on his ipod and it's disabled, but when we do the restore through itunes it says it can't because it's locked with a passcode. Then I found a link to a site that helps with firmware, but I don't know which firmware to pick? Please help!

    iOS: Forgot passcode or device disabled - Apple Support

Maybe you are looking for

  • One itunes account for many phones

    Hello, We are currently deploying iphones within our business and I need to know how best to install some apps on all phones. As you need an itunes account to download apps (free ones) is there a way to have one account (for the business) and this al

  • NameSpace in Webdynpro

    Hi all, I'm working with webDynpro applications. I get several JavaScript errors when the output is loaded: - <b>'sapUrDomainRelaxing' is not defined</b> - <b>Object expected </b> - <b>'SSR' is not defined </b> There was a <a href="https://www.sdn.sa

  • Is it possible to spin a picture or clip over time in iMovie 11

    Hiya all, I know you can rotate but I would like to spin a pic over time? Is this possible

  • 5508 WLC failover detection

    Hi all, we run several 5508 in HA mode. Is there a possibility to detect a HA failover through syslog or snmp? I was not able to find any information on the web about syslog messages or snmp OID's regarding cisco's HA failover. The problem we face is

  • How do I change the table to start from right to left

    How do I change the table to start from right to left