HT1351 I had to wipe my computer , lost I tunes, reloaded it, but I can't get my ipod to sync, wont even register i have plugged in my ipod? Any ideas please?

Hi, I had to wipe my computer, reloaded itunes, but now when i plug in my ipod touch, it doesnt appear to be regeristing, any ideas please?

Restore your media from the backup of the computer, iDevices are NOT backup devices.

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I have a Macbook Pro early 2011. i don't have AirPlay on my computer. How can I get it. I have read that early 2011 should have the AirPlay option. Any ideas please.

I have a Macbook Pro early 2011. i don't have AirPlay on my computer. How can I get it. I have read that early 2011 should have the AirPlay option. Any ideas please.

Hi All,
I need your expert advice to proceed. I bought apple TV and it works fine with my iPad and iPhones also fine with itune of my Mac Book Pro BUT I am not seeing setting which says "Airplay Mirroring" in system preference -> Display at all.
I checked my mac serial number and it shows the model as below. As far as I understood this feature should be there from 2011 onwards.
MacBook Pro (13-inch, Late 2011)
Software Mac OS X Lion 10.7.5 (11G63b)
Please suggest!!
Thanks and Regards

Have recently purchased an iphone4 have set up using phone but cannot send iMessage ? Have checked iMessage is on ,any ideas please ,shop said to go online and reset ?

Have recently purchased an iphone4 have set up using phone but cannot send iMessage ? Have checked iMessage is on ,any ideas please ,shop said to go online and reset ?

contact your phone carrier.

1.burned a hole in my screen can I get this repaired? 2. Even though I have it set to open up to a blank screen, no web pages, my computer (safari) continuously opens with multiple safari sites open. It doesn't seem to matter what I do, it just reverts

1. I burned a small hole in my screen, is that fixable/replaceable? 2. Even though I have my 15" MacBook Pro set to open to empty screen when I open Safari, it constantly opens multiple previous pages. It doesn't seem to matter what I do it just reverts back to opening multiple pages. Major security risk, my bank pages have popped back up after my computer has been shut down, account numbers and all. I took my computer to an Apple store and the genious there tols me... "honey, you can't hold your laptop on your lap, that's the problem, it's getting too hot" he honestly said that. Could someone please help me? Thanks

Apple doesn't call its portable machines 'notebooks' instead of 'laptops' for nothing - using a MacBook Pro in your lap can cause some burns on your skin, poor ventilation, etc. So use it on a hard flat surface - not your lap, pillows, bedclothes, etc.
As for burning a hole in your screen, you'll have to revisit the Apple Store and see how much they would charge for a new screen. It's likely to be a bit expensive.
And if you've Safari set to re-open tabs when you restart, you can disable this feature -> Safari-Preferences-General.
Good luck,
Clinton

HT203242 itunes will play a prerecorded CD but ejects a blank CD when I press "Burn" to burn a playlist to the blank CD. Any ideas please?

Itunes will play a prerecorded CD, but when I attempt to burn a playlist to a blank CD the CD is ejected. Any thoughts please?

Reboot your computer and then try again.

Just bought Apple TV. Installed ok up to a point but can't mirror the iPad on to the Sony tv. Sony model is KDL40EX713. Any idea please?

Installed the Apple tv gizmo ok to Sony LDL 40ex713 digital tv. Can see menu, photo roll, YouTube etc but can't mirror iPad display on to the tv. What am I doing wrong please?

Have you double-tapped the home button, swiped to the left, tapped the Airplay icon and chosen your AppleTV from the AirPlay menu?

I'm using firefox 6.02, and I've tried upgrading to 7 and 10, but after I update, I can never get the program to start up, so I always have to roll back to 6. Please help!

No other details, other than it just won't start or open when I upgrade. It's in my task manager list, but the GUI does not come up.

Hi ,
You should take a look at the Knowledge Base article [[Updating Firefox]]. There is a lot of good information in there and some troubleshooting steps as well.
If that doesn't work, you might want to try installing a fresh copy of Firefox:
http://www.mozilla.org/firefox/new/
I would suggest that you first back up your personal information and bookmarks, just in case. You can find details in the article [[Backing up your information]].
If you still get the same issues, you might want to look at [https://support.mozilla.org/en-US/kb/Firefox-not-start this article] and [[/Firefox is already running but is not responding]].
Hopefully this helps!

Iweb - when I ask to publish my site ( using ftp) I am suddenly receiving this errorCan't create the file "logo.jpg." The disk may be damaged or full, or you may not have sufficient access privileges. Any ideas please

Can’t create the file “logo.jpg.” The disk may be damaged or full, or you may not have sufficient access privileges.

How much free space do you have on your hard drive? What system and iWeb versions do you have?
Try the following:
1 - delete the iWeb preference file, com.apple.iWeb.plist, that resides in your
User/Home/Library/ Preferences folder.
2 - delete iWeb's cache file, Cache.db, that is located in your
User/Home/Library/Caches/com.apple.iWeb folder (Snow Leopard and Earlier).
3 - launch iWeb and try again.
NOTE: In Lion and later the Home/Library folder is now invisible. To make it permanently visible enter the following in the Terminal application window: chflags nohidden ~/Library and press the Return key - 10.7: Un-hide the User Library folder.
If you're running Mavericks or Yosemite go to your Home folder and use the View ➙ Show View Options menu to bring the this window:

I cannot get the mac book to automatically remember my e mail and passwords in hotmail, any ideas please

I cannot get the mac book to automatically remember my e mail and passwords in hotmail, any ideas please

MacBook Pro
https://discussions.apple.com/community/notebooks/macbook_pro
https://discussions.apple.com/community/mac_os?view=discussions
http://www.apple.com/support/macbookpro
http://www.apple.com/support/mail

Hi, I have been using CS5 for a while now, but had to wipe my computer clean last night and now am unable to re-install my adobe on the same computer. Help please.

Hi, I have been using CS5 for a while now, but had to wipe my computer clean last night and now am unable to re-install my adobe on the same computer. Help please.

Can you describe more about what you summarize as "unable to re-install my adobe on the same computer." ? What actions do you take and what results? What messages do you get? Are you able to install it on a different computer?
Since you use the word "same", it might be a case that you do have another machine that the install is functional on. If so, or even if you installed a couple of times on the same machine, it might be a case where your activation allowance has been used up and you need to have them reset. If you contact Adobe Support thru chat you can ask them to reset your activations so that you have the two allotted to you available again.
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

How do I transfew all of my music from my iPod to my iTunes? I had to wipe my computer because my hard drive crashed and it will only let me sync my iTunes to iPod.

My hard drive crashed and I had to wipe my computer. When I plug my iPod into my computer, it asks if I want to sync my (empty) iTunes account to my (full) iPod, but doesn't give me the option to put my iPod music onto my empty iTunes account. All I want to do is put my iPod's music back into my iTunes account, but can't figure out how to do it. I had some music backed up, but when I put it into iTunes, it won't play the songs (has an ! next to it) even though I purchased the songs from iTunes. I've tried authorizing my account, but nothing brings my old account back. Any help would be appreciated.

It has always been very basic to always maintain a backup copy of your computer for just this reason.
Use your backup copy to put everything back.
If for some reason you have failed to backup ( not good), then you can transfer itunes purchases from an ipod: File>Transfer Purchases

HT4528 Had to wipe my computer clean and my itunes will no longer sync with itunes because the phone is looking for the old computer... how do I fix this?

Had to wipe my computer clean and my itunes will no longer sync with itunes - I don't want it to wipe out the information I already have on my iphone? Can this be fixed?

See:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

HT1727 ok...so I had to restore my computer back to its original factory state:( now I have lost all my music on itunes. Can I get them back?? if so, how??

ok...so I had to restore my computer back to its original factory state:( now I have lost all my music on itunes. Can I get them back?? if so, how??

You can download everything you purchased from the iTunes Store without having to pay again:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Here is the procedure for your reference, using iTunes 10.7. The procedure and screenshots for newer versions are contained in the above link.
This assumes what you purchased is still available in the Store.
Open iTunes and click on iTunes Store on the left
On the right you will see this
Sign in with your Apple ID, then click on "Purchased" (with the orange blob)
On the summary page that appears select the tab "Not on This Computer" on the right.
On the list that appears, select what you want and then click the "Download" button.

I had to wipe my computer clean so i downloaded new itunes now i can't sign in

i had to wipe my computer clean so i downloaded new itunes now i can't sign in

What error?
The sync is one way - computer to iphone. The only exception is itunes purchases. File>Transfer Purchases
It has always been very basic to always maintain a backup copy of your computer. Have you failed to do this?

I had to wipe my computer as well as Windows due to a virus. I installed Ubuntu and now need to re-install photoshop CS6. How do I do this?

I had to wipe my computer as well as Windows due to a virus. I installed Ubuntu and now need to re-install photoshop CS6. How do I do this?
Desperately need Photoshop back so any information would help.
Thanks
Sam

Photoshop doesn't run on linux unless you use Wine or a virtual windows install
WineHQ - Adobe Photoshop CS6 (13.0)
Ubuntu is a linux based operating system (distro)

HT1351 I had to wipe my computer , lost I tunes, reloaded it, but I can't get my ipod to sync, wont even register i have plugged in my ipod? Any ideas please?

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