HT1351 I have just reformatted my hard drive and re-installed iTunes; how do I connect back to my library on an external hard drive?

I have just refromatted my hard drive and reinstalled itunes; how do tie it back to my library on an external hard drive?

If the whole library was on the external drive then press and hold down shift as you start iTunes, then use the Choose option to reconnect to it.
If it was only the media folder, but you backed up the library folder then restore that to <User's Music> in your rebuilt machine and you're good to go.
If you forgot to backup the library folder, but you don't care about ratings, play counts, playlists etc. then shift-start-iTunes, Create a new empty library at the root of the external drive, e.g. at X:\iTunes, move the media folder inside that as X:\iTunes\iTunes Media, then use File > Add Folder to Library to import the media.
Otherwise see Recover your iTunes library from your iPod or iOS device.
tt2

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Itunes is asking that I edit payment info, but will not accept any changes to allow me to purchase music? I have changed cards, reentered information, uninstalled and re-installed Itunes. Nothing is working, what do I need to do?

Itunes is asking that I edit payment info, but will not accept any changes to allow me to purchase music? I have changed cards, reentered information, uninstalled and re-installed Itunes. Nothing is working, what do I need to do?

See HT203206: iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2

How do I move my old iPhoto library from my external hard drive to my new Mac?

Hi guys!
I recently bought a new MacBook Air as my MacBook Pro was on its last legs... I have my backup for my old MacBook Pro on an external hard drive and I'm trying to put a selection of albums from my old iPhoto onto my new MacBook Air iPhoto. I can't simply click and drag it over as I get an error message "The iPhoto library is a Time Machine backup, and so cannot be used as the main library...". I've tried to reopen iPhoto while holding option and selecting my old iPhoto library from my external hard drive to open... AND I get the same message.
If anyone could help me out that would be amazing!
FYI: The hard drive I am using is a G|Drive mobile with Thunderbolt 1 TB.
Thank you very much in advance!
Cheers,
Kendall

I may sound like a real rookie here, but on my new MacBook Air there isn't a "Pictures" folder under "Users/kendallwilson" like there used to be on my old MacBook Pro (Early 2011). I'm still working out the new software on my MB Air, so where exactly should I open this new window to start following the steps you just provided me.
Thanks again!

Backing up iPhoto library located on external hard drive

I recently moved my iPhoto 09 library to a 500gb WD portable hard drive in order to free up space on my MacBook Pro hard drive. What I would like to know is can I back up this external library to another external hard drive so that I have two copies of all my photos. Would it work if I had an external hard drive connected to my airport extreme?
Thanks

Most Simple Back Up
Drag the iPhoto Library from your Pictures Folder to another Disk. This will make a copy on that disk.
Slightly more complex:
Use an app that will do incremental back ups. This is a very good way to work. The first time you run the back up the app will make a complete copy of the Library. Thereafter it will update the back up with the changes you have made. That makes subsequent back ups much faster. Many of these apps also have scheduling capabilities: So set it up and it will do the back up automatically. Examples of such apps: Chronosync or DejaVu . But are many others. Search on MacUpdate

I have just started using iPhone 4s and cannot find out how to delete unwanted photos. I have used iPhone 3 gs for last 2 years and had no problem with this. Phone is connected to i cloud. Help please.

I have just started using iPhone 4s and cannot find how to delete photos. Have used iPhone 3 GS for last 2 years and not had this problem. I have iCloud for my Apple family and don't know if this is causing problem. Help please.

Log in to icloud.com with your Apple ID. Once you're logged in, click on your name on the upper right corner. Click Advanced and then Reset Photo Stream. This will delete all your photos in the album Photo Stream in your iPhone 4S so make sure you have backed up (copy to Camera Roll or new folder) all those that you want to keep.
This is the only way to do it with iOS 5 (not the beta releases)
http://iphone-and-i.blogspot.com/

HT4528 My Iphone4 is no longer opening in iTunes. I have Windows 7. I uninstalled and re-installed iTunes and also added updates to my iPhone. What should I do?

My iPhone used to work in iTunes but quit working. I checked my USB portal and it works with other devices. I also uninstalled and re-installed iTunes. I added updates to my phone and re-booted it. I am not sure what else to do. My iPhone also locked in vertical position and no longer goes to horizontal.

diesel vdub wrote:
Maybe it would have been a better idea to confirm that iTunes is supported in Windows 8 before buying a computer with that Operating System.
There will be a new version of iTunes released this month... no one forced you to upgrade prior to a supported version of iTunes being released.
Like the fact that you just called most of us stupid there

How to save my podcasts on iPod after wiping drive and re-installing iTunes

I wiped my computer and re-installed iTunes. I have a ton of podcasts on my iPod, however, and I don't know how to sync new podcast downloads while saving the podcasts currently on the iPod. If there's no "built-in" way to do this with iTunes, is there anything else that I can try?

Bump.

Having trouble backing up Aperture Library to an external hard drive

I'm using a brand new 27" imac and simply trying to back up my Aperture Library from my finder menu to my external drive. My Aperture Library currently is about 65gb. The file starts transferring (takes about an hour), and about 2/3 of the way through it, I get an error message that states "The operation can’t be completed because an item with the name “Aperture Library” already exists." The operation stops, and the file size of my Aperture Library on my external drive ends up about 45mb approx, only partially transferred, so not a full backup. Happens every time. I have deleted everything and reformatted my external drive and still get the same message. When I try to create a vault and back it up on my external drive, I get an immediate error that states "The new vault could not be created because the file system of the destination volume is unsupported". Any ideas how to address this? All I really want to do is have an off-site backup of my full Aperture library.

You will have this problem using that format, the Library needs to be on a disk formatted Mac OS Extended (Journaled). You can reformat the drive. Or you could try creating a disk image formatted correctly and putting the library on that, then storing that on the MS format drive.
Regards
TD

How do I import an old iphoto library from an external hard disk while keeping my editing and organization in tact?

I am running iPhoto '08 on a MacBook Pro 2.2 GHz Intel C2D (MacBook Pro 3,1). I backed up my hard drive contents onto an external hard drive, then formatted my computer and installed Mountain Lion. I then re-installed iPhoto '08 and ran all the updates. Now, I would like to import my old library from the external disk onto my computer without losing my editing and organization; however, when I select "import to library" from iPhoto, the old iPhoto library is not a selectable option.
I know how to "show package contents" and import directly from the Original and Modified folders, but I don't want to lose my organization. Can I simply drag the content of those folders into my new Original and Modified folders? Will iPhoto read that correctly?
I tried to open the old library from the external disk, thinking to export them all to a folder and import from there, but that just opened my new library and none of the old photos were imported or available.
I'm running out of ideas and would appreciate any help you guys can give. Thanks!!

You don't import it.
Just drag the iphoto Library from the external to the Pictures Folder.
Then open it:
Hold down the option (or alt) key key and launch iPhoto. From the resulting menu select 'Choose Library'
Never import one Library to another. Every version and thumbnail is imported like a distinct photo, you lose all your Albums, Keywords etc., the link between Original and Previews is destroyed, the non-destructive editing feature is ruined and so on. In summary: it's mess.

HT1349 I had to wipe my hard drive and re-install iTunes on my computer. I don't want to lose all of my old songs by syncing, many of which aren't available for purchase on iTunes, but it says i have to to manually manage music. How can I bypass this?

I really don't want to lose the songs on my phone. Why does Apple have to be so difficult?

That's like saying 'my house caught fire and burned to the ground, so I didn't have the opportunity to purchase a fire extinguisher'.
The iPhone is not a backup device. You can purchase 3rd party software that 'may' be able to extract the music from your phone, but there is no supported method to get music that was not purchased from iTunes off of your phone and onto your computer.

HT1695 I have just returned from a trip and cannot figure out how to reconnect with my home Wi Fi, which is functioning fine on my desktop.

I am unable to connect my iPad to the internet following a trip. My home WiFi is working on my desktop, so I know I should be able to connect. I'm a cyber-nincompoop and can't figure it out...please help!

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

TS4006 I have just lost my new ipad and I dont know how to find it, please help

I purchased my IPAD2 and it has been stolen after only one day use, how can I trace where it is?

Welcome to the Apple Community.
You can only locate your device when it is logged into iCloud and 'Find My Phone' is enabled, additionally the device will need to be switched on and connected to a wifi or cellular network.
Unfortunately, you cannot activate iCloud or 'Find My Phone' remotely.
If the device is wiped by you or another, you may not be able to locate the device (although some have reported they can)

I have just bought a Macbook Pro and need to know how I transfer songs, films etc purchased on other devices to my new device. Can anyone help?

Hi all,
How do I transfer items bought on other devices (mainly my iPad) to my new MacBook Pro?
Rob

Hello there, RobW1982.
The following Knowledge Base article offers up some great information for accomplishing what you're looking to do:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/ht1848
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

How to use one music library from one external hard drive on two different computers

I have 57 gigs of music in my itunes library on my laptop (Windows Vista). I backed up the library onto an external hard drive. I would like to play the music on a second computer (Windows XP) without putting the music on the second computer, just keeping it on the external hard drive.
I have the latest version of iTunes and Quicktime installed. In iTunes on both computers, under Advanced Preferences I changed the iTunes media folder location to the folder on the external hard drive and checked the boxes for "Keep iTunes media folder organized" and "copy files to iTunes media folder when adding to library". Also under the File tab, "Organize Library", I clicked on "Consolidate Files" and "Reorganize Files in the folder itunes music".
On the second computer I tried holding SHIFT while launching iTunes until the prompt appears asking to create a new library or point to an existing library. While attempting to point to the new location, I am only able to open the music folder, not set it as the location. In advanced preferences when I click "change" for the itunes media folder location, I can locate the folder but the only button I can click on is "open" or "cancel". "Open" will open the folder showing all my music. I tried typing in the location. It shows the correct location.
I was able to see the songs in the library in itunes on the second computer but it won't play the music. There are no exclamation points next to the songs. I am also able to see the playlists but there aren't any songs in the playlists.
There are no problems with itunes on the first computer. Everything works as it should.
Ideally I would like to use the same folder on the external hard drive for both computers if possible. But for now I want to at least get the music playing with the playlists on the second computer from the external hard drive.
Please help.

See this post on making a split library portable.
tt2

Moving a music library from one external hard drive / disk to another

My music library is already on an external hard drive and I want to move it to another external hard drive (along with the music filkes). I have follwed the standard setps of chaning the itunes folder location, keeping my itunes folder organised etc. When I come to consolidate my library it doesnt find anything or copy anything accross? Is it just looking on my MAC drive do you think? How can I get it to look on my 1st external hard disk?
Getting fed up with this now - must be the 4th time I've had to move libraries from one machine / disk to another and each time I always end up having to re rate music, or have lots of duplicates etc.

Hey,
There's a really good guide to moving your iTunes Library to an external hard disk on Lifehacker...
Here's the link... http://lifehacker.com/238296/ultranewb--how-to-move-your-itunes-library-to-an-ex ternal-drive
Cheers
Rosco
proposed | solution

HT1351 I have just reformatted my hard drive and re-installed iTunes; how do I connect back to my library on an external hard drive?

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