HT1414 my ipod was stolen and i want to set it back to factory settings so that no one can access my personal information. i don't have the serial code. i need help!

my ipod was stolen. I do not have the serial code, and I want to set it back to factory settings so that no one takes my information, Help!!!

The serial number is not required and would not help
lost/stolen                                      
No app is required.                                               
- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
iCloud: Find My iPhone
- You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it unless you had iOS 7 on the device. With iOS 7, one has to enter the Apple ID and password to restore the device.
- Apple will do nothing without a court order                                                        
Reporting a lost or stolen Apple product                                               
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

Similar Messages

  • My ipod was stolen and i want to get it back but it says i cant track it can someone please help me

    please help me

    Find my iPod Touch (iOS 4.2.1 and greater) - http://images.apple.com/ipodtouch/built-in-apps/find-my-ipodtouch.html - has to be enabled before device is lost.  It also requires the device be on and connected to registered WiFi network, and not having been restored by the finder (if it was really stolen then the thief has probably restored it).  If you have activated the "Find My" feature, go to https://www.icloud.com or use the Find My iPhone app - http://itunes.apple.com/us/app/find-my-iphone/id376101648?mt=8
    Setting up iCloud (requires iOS5) - http://www.apple.com/icloud/setup/ios.html - includes activating the 'Find My' feature.
    Frankly in the case of a stolen iPod this almost never works. Report it to the police.  Change passwords on accounts. Go shopping for a new iPod.

  • In April 3o,2012 and May 9,2012 some purchases of $38.75 and $24.51 were made and they were not made by me because i never spend that much. Thing is that on February 7,2012 my ipod was stolen and i havn´t gotten it back since, i need to know who did this!

    In April 3o,2012 and May 9,2012 some purchases of $38.75 and $24.51 were made and they were not made by me because i never spend that much. Thing is that on February 7,2012 my ipod was stolen and i havn´t gotten it back since, i know have a new ipod and have made some purchases but never that much. I need to know who did this !!!!!!

    The most immediate thing you need to do is to call your credit card company and report the unauthorized charges. Your card company can contact Apple if they need additional information.
    Next, log into your iTunes Store account and see if the purchases are reflected in the Purchase History. If they are, immediately change the password to your iTunes Store account, making sure it's not something easily guessed or looked up. Then go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store. Whether or not they'll do anything for you I don't know, particularly if you didn't change the password after your iPod was stolen.
    If the charges are not reflected in the Purchase History, then it's most likely a fraudulent charge to your credit card directly rather than an unauthorized purchase through your iTunes Store account in which case it will be up to your bank to handle.
    Regards.

  • My ipod was stolen and I wanted to know if I could erase its music using itunes without it being connected directly to the computer obviously since I don't have it?

    Also I was wondering what stuff would icloud delete from my ipod if I deleted it using icloud's find my iphone and If theres a way I could reset the ipod from my apple account?

    You can lock or erase your device via Find My Phone only if it was already configured for your device ahead of time.
    What To Do If Your iDevice Is Lost Or Stolen
    If you activated Find My Phone before it was lost or stolen, you can track it only if Wi-Fi is enabled on the device. What you cannot do is track your device using a serial number or other identifying number. You cannot expect Apple or anyone else to find your device for you. You cannot recover your loss unless you insure your device for such loss. It is not covered by your warranty.
    If your iPhone, iPod, iPod Touch, or iPad is lost or stolen what do you do? There are things you should have done in advance - before you lost it or it was stolen - and some things to do after the fact. Here are some suggestions:
    This link, Re: Help! I misplaced / lost my iPhone 5 today morning in delta Chelsea hotel downtown an I am not able to track it. Please help!, has some good advice regarding your options when your iDevice is lost or stolen.
      1. Reporting a lost or stolen Apple product
      2. Find my lost iPod Touch
      3. AT&T. Sprint, and Verizon can block stolen phones/tablets
      4. What-To-Do-When-Iphone-Is-Stolen
      5. What to do if your iOS device is lost or stolen
      6. 6 Ways to Track and Recover Your Lost/Stolen iPhone
      7. Find My iPhone
      8. Report Stolen iPad | Stolen Lost Found Online
    It pays to be proactive by following the advice on using Find My Phone before you lose your device:
      1. Find My iPhone
      2. Setup your iDevice on iCloud
      3. OS X Lion/Mountain Lion- About Find My Mac
      4. How To Set Up Free Find Your iPhone (Even on Unsupported Devices)

  • HT1848 can you do this without connecting your device? my ipod was stolen and i cannot get my music off of it and im not sure what to do. HELP!

    My ipod was stolen and i can not get my music onto my computer. What do I do? Ive spent ALOT of money on music and apps and i cant access them. anyone want to be so kind as to help?

    What country are you in ? As long as they are still available in the store then apps can be re-downloaded from the store for free, and in a number of countries music can also be re-downloaded : re-downloading.

  • What happens if you never realised you needed your serial number, then your ipod was stolen and you need it...where can if find it without using my ipod

    what happens if you never realised you needed your serial number, then your ipod was stolen and you need it...where can if find it without using my ipod
    please help me!!
    thanks

    See:
    iPod: How to find the serial number
    And this previous discussion:
    iPod touch Serial number help?: Apple Support Communities

  • My Ipod was stolen and I need the serial number how can I get it

    My Ipod was stolen and I need the serial number. How can I get this?

    Finding serial number for a device - https://discussions.apple.com/message/18246553 - from box or backup file, not from Apple.
    http://support.apple.com/kb/HT2526 - You can use My Support Profile to find a list of serial numbers that have been purchased or registered with your Apple ID.
    My Support Profile - https://supportprofile.apple.com/MySupportProfile.do

  • My device was stolen and i want to know his place can you help me please

    my device was stolen and i want to know his place can you help me please
    but iam in syria
    <Personal information removed by Host>

    thanks for you
    but Why they did not give me a solution to my problem
    Please help me because my car had been stolen and a telephone inside and I want to know my phone place in order to know where my car

  • My iPod was stolen and now I can't access my iTunes account

    My iPod was stolen and within half an hour my iTunes account was locked from an attempted hack.
    I reset all the passwords and have since gotten a new iPod but anytime I try to login to my account everything freezes. I can access it online and on this forum, obviously, but my laptop running windows7 freezes instantly and my desktop computer running windows XP freezes as soon as I try to go to the store.
    How do I fix this? It happens on both the computers I had authorized for that iPod and I'm not sure what to do.
    Do I need to delete my account and start over? If so how would I do that? I've been told it is extremely difficult and usually results in the loss of use of iTunes on any computers you had authorized before.
    At this point I don't even care about the money I'll lose on my old account I just want my music back.

    This won't get your old messages back but will help with new ones: https://selfsolve.apple.com/deregister-imessage

  • My ipod was stolen and i have a HUGE problem!

    My ipod was stolen and a recently bought 200$ worth of music on it but i didnt get the chance to update it on my laptop. Is there anyway i can get my music onto my laptop without my ipod? PLEASE HELP!

    Click here and follow the instructions.
    (64531)

  • My ipod was stolen and i finnaly was able to get into my account after they changed the password is there a way i can fid the locaition of my ipod even if it has died ?

    my ipod was stolen and i finnaly was able to get into my account after they changed the password is there a way i can fid the locaition of my ipod even if it has died ?

    No.  The only way is if the FindMyiPod feature was already set up and wifi is on.  However, that can be defeted by turning the iPod off or restoring it. If they have access to the iPod then can just turn the feature off.
    If the iPod off/battery drained how would you expect there t be a way of finding it?
    Apple will not help.

  • HT1689 Can anything be done if my iPod was stolen, and I still have it registered under my account?

    I never unregistered my iPod from my account, and it was recently stolen.. If I still have the serial code, can anything be done? and how do I go about getting it back if I find where it is? All passwords have been changed, and I DID NOT have iCloud on.

    Well since you failed to do anything to protect it such as Find My Phone and app and iCloud that doesn't help much either.
    Allan

  • HT1689 my ipod was stolen and i am trying to find out serial number on my accout

    My ipod was stolen and i am tryingt o find out the serial number on my itunes account. Is this available

    Finding serial number for a device - https://discussions.apple.com/message/18246553 - from box or backup file, not from Apple.
    http://support.apple.com/kb/HT2526 - If you registered a device you can use My Support Profile to find a list of serial numbers that have been purchased or registered with your Apple ID.
    My Support Profile - https://supportprofile.apple.com/MySupportProfile.do
    Maybe a way to find serial number after a device is no longer in your possession - https://discussions.apple.com/message/19524469 - "The easiest way to find your serial number is this Open Itunes...click help... run diagnostics.....(tick or untick as necessary) so that you just have ticked the last two, device connectivity and device sync. run these tests. it will say no ipod/ipad found but will give results of test....scroll down to bottom of results... here you will find the serial number of your last attached devices."

  • Recently my ipod was stolen and had to replace my computer too now i can't find my music in itunes

    recently my ipod was stolen and also had to replace my computer too i can't find my itunes purchased music

    As provided, you can try contacting itunes support and asking for an exception.  They are under no obligation to allow this, but you can try:
    http://www.apple.com/support/itunes

  • HT4061 my iphone was stolen and i want the serial ?

    my iphone was stolen and i want the serial ?

    The serial number is embedded in the iTunes on the computer to which you originally sync'd the iPhone.
    http://support.apple.com/kb/HT4061?viewlocale=en_US&locale=en_US

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