HT1417 why have all my downloaded songs stored in i cloud shown twice on the main music menu all of a sudden? how do i get the space back, without spending hours deleting copies ?

why are all my download items duplicated in i cloud all of a sudden? how do i get the space back so i can re-synch muy i pod classic without spending hours deleting ?

Why? A glitch. The second copies are links to your purchases in the cloud and are not taking up any room. Sign out of the store and they should disappear. Sign back in again and they should stay gone.
tt2

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Before I updated my iPod I had all of the songs to an album that I bought on iTunes. After I updated my iPod I only have 5 of those songs from the album. I would like to know how I can get the rest of the songs cause I already paid for the album and I wen

Before I updated my iPod I had all of the songs to an album that I bought on iTunes. After I updated my iPod I only have 5 of those songs from the album. I would like to know how I can get the rest of the songs cause I already paid for the album and I went on my computer and it said that I have to pay for them even though I already paid for the whole album. So what do I do?

Sync with the same computer iTunes that you normally sync with.

I created an iMovie using pictures from my camera roll, I exported the movie to the camera roll and then deleted all of the pictures. Now I can't get the movie to play. Did deleting the pictures cause my IMovie to disappear? How can I get my movie back?

I created an iMovie using pictures from my camera roll, I exported the movie to the camera roll and then deleted all of the pictures. Now I can't get the movie to play. Did deleting the pictures cause my IMovie to disappear? How can I get my movie back?

Download and open this program, lets you look around your I phone as if it was a disc drive, might find em in the iphones drive.
http://www.macroplant.com/iexplorer/

I don't know how it happened but my camera was deleted,i tried downloading it from app store but i can't find it there,i tried downloading other photography app but it didn't work for it says my device has no camera.how can i get my cam back?

i don't know how it happened but my camera was deleted,i tried downloading it from app store but i can't find it there,i tried downloading other photography app but it didn't work for it says my device has no camera.how can i get my cam back?

Default apps are part of the iOS and cannot be deleted. Search all home screens and all folders and/or search for it with Spotlight, that will tell you what folder it's in.
Also check Settings > General > Restrictions to see if it has been restricted.
If not found, Settings > General > Reset > Reset Home Screen Layout.

I have an Ipod touch and when I connect it to my computer using a usb cord it isn't recognized, how can i get the songs that I purchased off of this iPod without syncing?

I have an Ipod touch and when I connect it to my computer using a usb cord it isn't recognized, how can i get the songs that I purchased off of this iPod without syncing?

For Windows see http://support.apple.com/kb/TS1538
For Mac OS X see http://support.apple.com/kb/TS1591

I'm new to Mac. I have an iPhone and a Mac Mini. My original iTunes was on a Windows computer that crashed. So, all of my iTunes Music and Movies are gone. How do I get the movies and music from my iPhone to the new Mac Mini?

I'm new to Mac. I have an iPhone and a Mac Mini. My original iTunes was on a Windows computer that crashed. So, all of my iTunes Music and Movies are gone. How do I get the movies and music from my iPhone to the new Mac Mini?

If you still have the crashed Win computer, you may be able to recover your music and movies from the hard drive. If you have a friend with a hard drive USB connection kit and a PC, they should be able to help. Otherwise, check locally for computer services that might do that for you (I think Best Buy Geek Squad may be able to help). If the drive itself is in good shape, it shouldn't be too expensive.

The photos in my IPhoto have all become mini-thumbnails and I can't open or edit them. When I print the image it comes out normal size. How do I get the thumbnails back to the standard size and be able to work with them?

The photos in my IPhoto have all become mini-thumbnails and I can't open or edit them. When I print the image it comes out normal size. How do I get the thumbnails back to the standard size and be able to work with the photo files?

What version of iPhoto and system are you running? On the guess that you're running the latest iPhoto, 9.4.2, Try the following:
1 - launch iPhoto with the Command+Option keys held down and rebuild the thumnails, Option #2.
2 - It may take 2-3 attempts so don't give up after only one attempt.
OT

I have atempted to gift a song to someone. I have been charged for it but it was not received. I tried to re-gift it and was charges a second time but the recipient still has not received it. How can I get the song to her or my money back?

I have atempted to gift a song to someone. I have been charged for it but it was not received. I tried to re-gift it and was charges a second time but the recipient still has not received it. How can I get the song to her or my money back?

First, have the recipient check any anti-spam filters that may be present on her email account or in any email application to make sure that messages from Apple aren't being blocked. If she is sure that is not the case, go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

My pc crashed and erased my itunes songs purchased from the itunes store. How do i get that content back without having to purchase them again?

my pc crashed and erased my itunes songs purchased from the itunes store. How do i get that content back without having to purchase them again?

I have somewhat of a similar problem. After iTunes last update, I am missing some of my purchased files of music,ringtones, and TV shows. Possibly movies, but just thought of that and did not look yet. Seems everytime there is an iTunes update, something happens, but usually an easy fix by just deleting music files from CD's that I loaded onto iTunes and no longer recognized after an update and reload from the hard drive. This time I do not have a current back up of all the music, ringtones, and tv shows I have purchased.
So I am also wondering how can I redownload purchases without being charged when there is no file left on the hard drive. It just stays listed in iTunes though.

I updated to an iphone5 and only a few of my photos came in from the photostream how ever all of the are still on my iPad?! How do I get the rest of the photos over to my iphone5?!

I updated to an iphone5 and only a few of my photos came in from the photostream how ever all of the are still on my iPad?! How do I get the rest of the photos over to my iphone5?!

First of all, photo stream only saves up to 1000 photos and up to 30 days before they are deleted. The only thing you can do at this point is to sync the photos from the ipad to a computer and then sync to the iphone 5.
Read this... import photos to your computer...
http://support.apple.com/kb/HT4083
This should help... sync photos to a device...
http://support.apple.com/kb/HT4236

When I click on my Yahoo bookmarks, I only get the download Yahoo toolbar page, I downloaded the toolbar again and I still get the same page when I hit bookmark icon - how do I get my bookmarks back - they still show on Microsoft Explorer

Question
When I click on my Yahoo bookmarks, I only get the download Yahoo toolbar page, I downloaded the toolbar again and I still get the same page when I hit bookmark icon - how do I get my bookmarks back - they still show on Microsoft Explorer

julianscars wrote:
I don't get a page, all I get is the player popping
Click the green jelly button at the top left of the player.

My music app icon is missing from my home screen and I have to go through the search to find and use it. How do I get the icon back on my home screen

(IOS 7 update trouble) My music app icon is missing from my home screen and I have to go through the search to find and use it. How do I get the icon back on my home screen

Find which screen, folder it was moved to, and hold down the icon until the icons start shaking. Then drag it to the left or right edge of the screen, and it will allow you to move it to which ever screen you want it. When you have it there, tap the Home button to stop the icons form shaking.
Or do what hannahsage said above.

I have been charged for an app i dont have and judging by the name i wouldnt be interested in having, how can i get my money back?

I have been charged for an app i dont have and judging by the name i wouldnt be interested in having, how can i get my money back?

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
iOS: Troubleshooting applications purchased from the App Store
http://support.apple.com/kb/TS1702?viewlocale=en_US&locale=en_US
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Getting Refunds for your iTunes Store Purchases
http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

HT4972 I don't have the software updates in my general settings so how do I get the software updates I'll need for Facebook & instagram etc?

I don't have the software updates in my general settings so how do I get the updates to use instagram, Facebook etc? Any help appreciated

The option to update without the computer (Over the air) was made available with iOS 5. If your iDevice is using a version of iOS lower than 5, you will need to use iTunes on your syncing computer to perform the upgrade. Use the Apple link below as a guide for the upgrade.
http://support.apple.com/kb/HT4972
Also read the instructions from the section entitled "Update your device using iTunes" at the link below.
http://support.apple.com/kb/HT4623
Information regarding transferring purchases from your iDevice to iTunes on your syncing computer can be found at the link below.
http://support.apple.com/kb/ht1848

HT4743 I downloaded a Mad Men Season 5 2nd show and it stops after 13:20... How do I get the full show or my money back?

I downloaded a Mad Men Season 5 2nd show and it stops after 13:20... How do I get the full show or my money back?
This is soooo frustrating!!

No, never had any problems before. I heard another friend had the same problem with that episode. But I don't know what I can do about it.
And yes, tried to restard the episode. Just freezes at that exact spot.

HT1417 why have all my downloaded songs stored in i cloud shown twice on the main music menu all of a sudden? how do i get the space back, without spending hours deleting copies ?

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