HT1420 I'm trying to authorize my new work laptop.  I only have 3 authorized devices, yet it keeps telling me I have 5!

I'm trying to authorize my new work laptop.  I only have 3 authorized devices, yet it keeps telling me I have 5!

Authorisations only applies to computers, not to devices. Have you had other computers in the past and/or updated the OS on your current computers without deauthorising them ? You can safely 'deauthorise all' computers as described on the page that you posted from, it doesn't remove any content from them, it just means that you won't be able to use your iTunes downloads on them until you reauthorise them (which you should be able to do immediately).

Similar Messages

  • HT1420 I am trying to authorize my new computer so I can download my previous purchases from the cloud.  It says to open iTunes and select Authorize My Computer, but when I open iTunes there is no STORE menu.  Can anyone help?

    I am trying to "authorize" my new computer so that I can download my previous purchases from the cloud.  It says to open iTunes and go to the STORE menu and select AUTHORIZE MY COMPUTER, but when I open iTunes there is no STORE menu.  Can anyone help?

    If the computer's running Mac OS X, move the cursor to the very top of the computer's screen, click on Store, and choose Authorize this Computer.
    If the computer's running Windows, press the Alt and S keys and choose Authorize this Computer, or click here, follow the instructions, click on Store in the menu bar, and choose Authorize this Computer.
    (85933)

  • HT1420 i am trying to authorize my new computer.  i cannot find any menu option for this in the Itunes store.

    I am trying to authorize my new computer for Itunes.  I cannot find any menu option for this in the computer store

    Authorization and Deauthorization
    Macs:  iTunes Store- About authorization and deauthorization.
    Windows: How to Authorize or Deauthorize iTunes | PCWorld.
    In iTunes you use the Authorize This Computer or De-authorize This Computer option under the Store menu in iTunes' menubar. For Windows use the ALT-S keys to access it. Or turn on Windows 7 and 8 iTunes menus: iTunes- Turning on iTunes menus in Windows 8 and 7.
    More On De-authorizing Computers (contributed by user John Galt)
    You can de-authorize individual computers, but only by using those computers. The only other option is to "de-authorize all" from your iTunes account.
      1. Open iTunes on a computer
      2. From the Store menu, select "View my Account..."
      3. Sign in with your Apple ID and password.
      4. Under "Computer Authorizations" select "De-authorize All".
      5. Authorize each computer you still have, as you may require.
    You may only do this once per year.
    After you "de-authorize all" your authorized computers, re-authorize each one as required.
    If you have de-authorized all computers and need to do it again, but your year has not elapsed, then contact: Apple - Support - iTunes - Contact Us.

  • HT1420 I am trying to authorize a new lap top the instructions tell me to go to "Store" then choose Authorize this Computor or gfo to Advance Menu is an older version. Neither of thes items can be found in my Store when I open itunes. Am I in the wrong pl

    I am trying to authorise a new lap top for my itunes account. The instructions to me to open my itunes and go to Store then choose "Authorize this computor" or if using an older version of itunes to go to the Advanced menu. Neither of these two items appear under "Store"  when I open itunes. Am I in the wrong "Store" as I cannot locate anything thing similar on the open itunes.
    Bob

    Am I in the wrong "Store" as I cannot locate anything thing similar on the open itunes.
    Bob
    Bob,
    They did not mean the Store;  they meant the Store menu on the iTunes menu bar!  It is in a row with File, Edit, View, Controls, Store, and Help, as shown below.
    If you don't see the menu bar, enable it by holding the CTRL key and pressing B.

  • HT1420 I'm trying to authorize a new computer with an itune account, but my the computer statea that I have too many devices authorized. I only have 2 computers in my possession now. How can I deauthorize computer I don't have anymore without deauthorizin

    I have recently purchased a new lap top. Both my wife and I share our Itune music. When I purchesed the computer I was able to authorize my itunes account on it and move my purchaced music over from my iphone. However, I was not able to move my wifes music over because she has too many devices authorized under her account. Most of those computers are no longer in our possession and have been thrown out. How can she deauthorzise computer we don't have in our possession anymore without deauthorizing them all?

    Authorizing deauthorizing has NO effect at all on your itunes library.  You lose nothing.
    You should also alwasy have a backup copy.
    You MUST deauthorize all.
    You have the only answer there is.

  • HT1420 i am trying to authorize my system but its showing as u are authorized but i am not able to transfer my files like tones to my iphone

    i was authorize itunes to connect my iphone for transfer but it is showing that it was suscessfully done but again its asking to authorize again after and after ok

    i was authorizing my system with windows XP  itunes to connect my iphone for transfer but it is showing that it was suscessfully done but again its asking to authorize again after and after ok
    iPhone 4S,  iOS 6

  • HT1420 I tried to authorize my new computer and can't find the link anywhere?

    I tried to authorize my new computer and can't find the link anywhere? Also iTunes only recovered the songs I purchased from the iStore, what about the rest?

    If the menu bar is not visible, hit CTRL+B then Store > Autorize this computer
    iTunes Store keeps a purchase history for your Apple ID and allows ypou to redownload purchases. Any other media add to iTunes from outside the store (CDs, etc..) are not uploaded to iTunes unless you have purchased iTunes Match. Those items you will need to add from your backups.

  • I tried to authorize a new computer with windows 8. Per iTunes Help,there should be an "authorize computer" section on the iTunes store menu. I only have two computers authorized so I know another one is possible. Suggestions?

    I tried to authorize a new computer with Windows 8 for my iTunes acct.  Per iTunes Help, there is an "authorize computer" prompt in the menu selection on iTunes store website. I can find no such listing.  I have two computers linked to my account so I know that adding another one would be ok.  Any suggestions?

    Press the Alt and S keys and choose Authorize this Computer.
    (77483)

  • I'm trying to Authorize my new laptop but the icon fro Authorization is not there

    I'm trying to Authorize my new laptop but the icon fro Authorization is not there

    There is no icon.  Use the iTunes Store menu > Authorize this computer.
    If you need iTunes, get it here: http://support.apple.com/kb/DL1426

  • Hey, I'm trying to authorize my new laptop with my iTunes account. How would I go about doing this?

    Hey, I'm trying to authorize my new laptop with my iTunes account. How would I go about doing this?

    Hi Michael1296,
    Thanks for visiting Apple Support Communities.
    Here are the steps to authorize a computer in iTunes:
    How do I authorize a computer?
    Open iTunes on the computer you want to authorize.
    Choose Store > Authorize This Computer from the menu bar.
    You might need to show the menu barto see this option in Windows. In earlier versions of iTunes, you can access this option from the Advanced menu.
    Enter your Apple ID and click Authorize.
    If your Apple ID uses an expired MobileMe account, you can still use it to authorize your computer.
    If iTunes asks you to authorize your computer again, it won't use a new authorization. iTunes uses the same authorization for the same computer.
    You can find these steps and more information at this link:
    Authorize your computer using iTunes
    All the best,
    Jeremy

  • HT1420 every time i am trying to authorize my computers it reply that i have reached the limit (5) and i cant deauthorize, please your support i have 2 apple iphones.

    please need to authorize my computer as every time i am trying to authorize my computers it reply that i have reached the limit (5) and i cant deauthorize, please your support i have 2 apple iphones (4G + 3GS).

    iTunes Store: About authorization and deauthorization - http://support.apple.com/kb/HT1420 - and another helpful post: https://discussions.apple.com/message/17828050
    About deauthorizing specific computers - https://discussions.apple.com/thread/3809988 - Only, if you have physical access to the computer, otherwise you have to deauthorize all computers. De-authorize all computers button does not appear until you actually have 5 authorized and you can only do this once a year.
    iTunes Store: Associating a device or computer to your Apple ID - http://support.apple.com/kb/HT4627 - "Your Apple ID can have up to 10 devices and computers (combined) associated with it. Each computer must also be authorized using the same Apple ID. Once a device or computer is associated with your Apple ID, you cannot associate that device or computer with another Apple ID for 90 days." - Additionally instructions for "Removing an associated device or computer from an Apple ID"

  • TS1389 I am trying to authorize my new DELL computer. I installed the i tunes today so it is up to date. THERE IS NO "AUTHORIZE THIS COMPUTER" WHEN I CLICK STORE.

    I am trying to authorize my new DELL computer to i tunes, which I updated today.Under the instructions it says: under store menu choose Authorize this computer. When I get to store there is no menu and no"authorize this computer."

    There's a couple of ways to get through to the authorisation controls in the 11.0.x versions.
    The control is still in the Store menu, but first (if you're using iTunes versions 11.0.x) you might need to bring up the menu bar to see the Store menu.
    If you're using 11.0.x, click on the wee boxy icon up in the top-left corner of your iTunes to see the "Show Menu Bar" control, as per the following screenshot:
    Then you'll find the control in the Store menu:
    Alternatively, if you don't want to bring up the menu bar, it's still possible to get into the authorise controls via nested menus accessible from the wee boxy icon. Here's a screenshot of where to find them:

  • TS1389 I'm trying to authorize a new computer running Windows 8 and it won't authorize

    I'm trying to authorize a new computer running Windows 8 and it won't authorize

    On your Computer...
    Open iTunes... 
    If you're using iTunes 11 click on the box icon in the top-left corner to see the " Show Menu Bar " 
    and from the Menu Bar select Store...
    From the Store menu, choose Authorize This Computer.
    (In earlier versions of iTunes, access this option from the Advanced menu).
    When prompted, enter your Apple ID and password, then click Authorize.
    See Here for full details...
    About authorization and deauthorization

  • HT4913 I'm trying to authorize a new computer; iTunes tutorial says go to iTunes menus and click on authorize computer. I cannot find this anywhere. It also says if can't find this go to advance search, can't find that either. Help??

    I need  help trying to authorize a new computer to iTunes. I cannot find the Authorize Computer link or Advance link in iTunes. Any help would be great.

    On your Computer...
    Open iTunes... 
    If you're using iTunes 11 click on the box icon in the top-left corner to see the " Show Menu Bar " 
    and from the Menu Bar select Store...
    From the Store menu, choose Authorize This Computer.
    (In earlier versions of iTunes, access this option from the Advanced menu).
    When prompted, enter your Apple ID and password, then click Authorize.
    See Here for full details...
    About authorization and deauthorization

  • I am trying to authorize a new computer.  I can not fine the authorize option once I open Itunes

    I am trying to authorize a new computer.  i have opened iTunes.  I only see a link for the apps store.  Where do I find the Stgore/Authorize button?

    There's a couple of ways to get through to the authorisation controls in the 11.0.x versions.
    The control is still in the Store menu, but first (if you're using iTunes versions 11.0.x) you might need to bring up the menu bar to see the Store menu.
    If you're using 11.0.x, click on the wee boxy icon up in the top-left corner of your iTunes to see the "Show Menu Bar" control, as per the following screenshot:
    Then you'll find the control in the Store menu:
    Alternatively, if you don't want to bring up the menu bar, it's still possible to get into the authorise controls via nested menus accessible from the wee boxy icon. Here's a screenshot of where to find them:

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