HT1473 Downloaded a song, says I need to authorize, I do, it says I'm already authorized. I try again, it say I need to authorize. Repeat.

Help - this is dumb.

That suggests that the track is damaged.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

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I downloaded a song on iTunes, it won't play (it's name is grey), it shows up in purchased and says "play", but it won't play, I can't delete it, and I can't re-download it.....this is confusing please help!!

I downloaded a song on iTunes, it won't play (it's name is grey), it shows up in purchased and says "play", but it won't play, I can't delete it, and I can't re-download it.....this is confusing please help!!

Hello CTGame,
Welcome to Apple Support Communities.
It sounds like there’s a grayed out song in your iTunes library that can’t be played or downloaded again like other past purchases. Try taking a look at the article linked below and verify the computer is authorized to play that content.
How to troubleshoot iTunes Match - Apple Support
Songs appear to be missing
Songs containing DRM (Digital Rights Management) might not appear in iCloud, or might appear grayed out. This can occur if your computer is not authorized to play that content. Try authorizing your computer, then manually update iTunes Match. To determine what Apple ID your computer needs to be authorized for to play a specific song:
Locate and select the song in your iTunes library.
Choose File > Get Info.
In the Summary tab, locate the Account Name field in the right column. Write it down.
Click OK.
Choose Store > Authorize this Computer.
Type in the account name from the Summary field and enter its password. Click Authorize.
Choose Store > Update iTunes Match.
So long,
-Jason

HT201272 I just updated to itunes 10.3 & iOS 6.1 and I cannot download a song to my library! I get the error "This computer is already associated with an Apple ID. You can download past purchases on the computer with just one apple ID every 90 days..." WH

I just updated to itunes 10.3 & iOS 6.1 and I cannot download a song to my library! I get the error "This computer is already associated with an Apple ID. You can download past purchases on the computer with just one apple ID every 90 days. This computer can be used with a different Apple ID in 75 days." WHAT??
I've never had problems before - my husband and I have used the same library for years. My daughter also has her own Apple ID... are we going to have trouble with that, too? Actually we have 4 Apple IDs - somewhere around 8 Apple devices... this is a huge issue for us... HELP

Just to be clear - I just bought a new song and can't download it into the library because of this error message.

My Itunes won't let me Redeem My card It says "We could not complete your iTunes Store request. An unknown error occurred (-1202). Please try again later." I need help please

My Itunes won't let me Redeem My card It says "We could not complete your iTunes Store request. An unknown error occurred (-1202). Please try again later." I need help please

Found a potential solution here:
https://discussions.apple.com/thread/4332757
Gsleeroy
Re: error 4002 in itunes match do you have a solution?
Sep 23, 2012 10:08 AM (in response to matracaelcan)
Hi All,
I had this problem today myself, and was frustrated repeatedly by the '4002' error.
I have literally just fixed the issue by doing the following steps:
1: Go to the 'Store' tab and select 'Turn Off iTunes Match'
2: Return to the 'Store' tab and select 'Update Genius'
3: Wait for this to complete succesfully, the return to the 'Store' tab once more and select 'Turn On iTunes Match'.
4: iTunes Match will now go through the motions and should succeed!
I hope this helps

I just bought an album on iTunes but didn't get the first two songs. I click on them to try to download them, but get a message to authorize my computer. My computer is already authorized. How can I get my two missing songs?

I just bought an album on iTunes but didn't get the first two songs. I click on them to try to download them again, but get a message to authorize my computer. My computer is already authorized. How can I get my two missing songs?

Sometimes, there would be temporary connectivity glitches preventing you from downloading a certain track from the iTunes store - these are rare and usually resolve if you try back in some time. If it continues, contact Apple support mentioning the name of the problematic song:
https://expresslane.apple.com/GetproductgroupList.action?locale=en_US&caller=cup

HT4463 no able to buy apps - can download free ones only - error message is: There was an error in the App Store. Please try again later. (100)

no able to buy apps - can download free ones only - error message is: There was an error in the App Store. Please try again later. (100)
i need solution ?

Hi there hamzaarab!
I have an article here for you that deals with this exact issue:
Mac App Store: "An unknown error occurred (100)" when purchasing
http://support.apple.com/kb/ts3637
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

When I try to use FaceTime on my Macbook Air, I try to verify the email I want people to call me with, and it says verified, but soon an message comes up that says "Could not verify the email address. Please check your network connection and try again."

So our school lets us use Macbook Airs for the school year, and it has facetime on it. I know facetime isn't blocked because like everyone else is using it. So I decide to give it a try. I click the icon, it says enter your apple ID. I dont have one, so I click to make one, and do so. I then enter my apple ID and click next. The screen reads "People will call you using your email address. What email address would you like to use?" I enter my email address in the box below the message, and then go to my email and click the link, and sign in, thus verifying the email. I go back to the facetime window, and click next. At the top it says Verified, but when I click next it doesn't go on to the next step, it simply blacks out the next button so that I can not click it, and after a few minutes a message comes up that says "Could not verify the email address. Please check your network connection and try again."
So that is the issue, please help!!!!!
*Note-I repeat that I know it is not blocked by the school because everyone else uses it just fine.*

Hello BassoonPlayer,
Since you are using one of the the school's Macbooks, it is quite possible that the time and date are not properly set on the computer that you are using. FaceTime will not work if you do not have the proper time zone set up for the location that you are in. This past week, there were a two other Macbook users I've helped by simply telling them to set the Date/Time properly. By the way, you described your problem very well, which makes it easier for us to help you. Hope this solves your problem -- if not, post back and I can suggest other remedies.
Wuz

I have an ipod touch 5th gen and when connected to itunes i get a message saying itunes was unable to load data class information from sync services. reconnect or try again later. anyone got any ideas? i've tried most things on most forums but still no jo

i have an ipod touch 5th gen and when connected to itunes i get a message saying itunes was unable to load data class information from sync services. reconnect or try again later. anyone got any ideas? i've tried most things on most forums but still no joy

Try here:
iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert
If not successful see the previous discussion on the right side of this page with the green checkmark.

Whenever i try to sync apps, tones, music etc, it says me to authorize my computer. But i had already authorized it and had even signed into my account. Can you please help me? I am facing this problems since long. please.

Hey there.
Please help me.
Whenever i try to sync apps, tones, music etc, it says me to authorize my computer. But i had already authorized it and had even signed into my account. Can you please help me? I am facing this problems since long. please.
It goes like this.
Whenever i connect my iPhone5, it starts to sync. later when it reaches the 4th stage of 'Tranferring Purchases' it stops and says me to Authorize my computer.
But i had already authorized it and even signed my apple id.
Moreover, i have only authorized 1 out of my 5 computers.
Please help me.
I have been facing this from long.
Thank You.

Hi Rameez,
Thanks for visiting Apple Support Communities.
The steps in this article can help if iTunes is asking you to authorize your computer repeatedly:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
Best,
Jeremy

When i try installing photoshop from adobe creative cloud it says: fail on update, try again, i try again and says the same

When i try installing photoshop from adobe creative cloud it says: fail on update, try again, i try again and says the same, any help?

Try this link; follow the instructions carefully: Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
And also a troubleshooting page: https://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html
Benjamin

HT3406 tried this but my itunes says "We are unable to continue with your activation at this time. Please try again later, or contact customer care."

tried this but my itunes says "We are unable to continue with your activation at this time. Please try again later, or contact customer care."

Is there a sim in the iPhone?

TS1424 why wont my itunes 11 on my macbook pro, let me download the songs on my iphone 4 without erasing any music on my phone already?

I just added songs to my library but when I connected my iPhone 4 to my macbook pro, iTunes wouldnt let me take those songs and put them on my phone. I've clicked the sync button but it seems to say that it'll delete all my existing songs on my phone then put the other songs on it in replace. Unless I'm reading it wrong, can anyone help me?

See Recover your iTunes library from your iPod or iOS device.
tt2

How do I get a song to play when it requests authorization, I authorize it, then iTunes acknowledges it was already authorized and still won't play?

I have gone through several different troubleshoots and still the problem remains. Inside the "get info" tab on the song it says that it was authorized by my account. The song is part of an album where I purchased the entire album. Out of the 14 songs I purchased on the album, 2 bring up the following screen when clicked on to play:
This computer is not authorized to play "You Reign Alone". Would you like to authorize it?
To play this song you must authorize this computer to play songs using this account. You may authorize up to 5 computers for each account.
So I input the Apple ID and password for the account and it gives me the following screen:
This computer is already authorized.
Including this one, you have authorized 3 computers out of your available 5.
But nothing has changed. I still can't play the song. As I said above, I checked the Get Info tab on the song and it showed the account I had logged in for authorization. Is there something I can do to get iTunes to play the songs I purchased?
(Side question: does anyone know how to email iTunes support. They say on the website that it can be done, but 45 minutes of frustrated screen hopping landed me nowhere but the same FAQs and Express lane call in support options. I just wanted a simple email option.)

Hi there cfarrington18,
You may need to remove and redownload the tracks that giving you troubles. Take a look at the article for more information.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
-Griff W.

I have an iphone 6 plus which show iphone disable connect to itunes. i tried to restore but it won't work and everytime it says "Iphone "Iphone" could not be restored because firmware file is corrupted disconnect and try again later"

last night while i was sleeping at somone has tried to open my passcode if Iphone 6 plus model A1524. Now i cannot see the passcode screen and it just saysi phone is disable connect to itunes . Then i decided to restore my iphone and i have download almost 4 firmware files (iPhone7,1_8.3_12F70_Restore.ipsw and iPhone7,1_8.0_12A366_Restore.ipsw and iPhone7,1_8.0.1_12A402_Restore.ipsw and fourth one is iPhone7,1_8.2_12D508_Restore.ipsw.part) and restore (by holding shift in itunes and selecting file ) using itunes ( which is current version 12.1.2.27 64 bit) but for everytime two of them(while extracting ) which are (iPhone7,1_8.3_12F70_Restore.ipsw and iPhone7,1_8.2_12D508_Restore.ipsw.part) it says "Iphone "Iphone" could not be restored becuse firmware file was corrupted please disconnect and try again later" .i have tried to download "iPhone7,1_8.3_12F70_Restore.ipsw " manually and via itunes (when i download and restore using itunes it says
"There was a problem downloading the software for the iPhone ''iPhone'' A unknown error occured (9006).
Make sure your networks settings are correct and your network connection is active, or try again.''
but nothing works (While for rest of two it says firmware file is not compatible).. I'm tired of these now as i'm working on this problem for 5 days ...
Please help me as soon as possible..
sorry for my poor english..

Hello JD_NINJA,
Thanks for using Apple Support Communities.
Error 9006 when restoring your iOS device indicates that there is security software on your computer which is preventing connection to the Apple server or your device. To troubleshoot this issue please follow the directions below.
Check your security software
Related errors: 2, 4, 6, 9, 1611, 9006. Sometimes security software can stop your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't blocking a connection to the Apple servers.
Get help with iOS update and restore errors - Apple Support
When restoring your iPhone, please make sure to follow the directions in the link below to properly restore.
Restore your device from an iCloud or iTunes backup - Apple Support
Take care,
Alex H.

I downloaded Itunes but when I click to open i get an error message "check network connection and try again". Windows 7 HP

I have successfully downloaded Itunes, however, when I click on the IStore an error message pops up "check network connection and try again". My network connection works perfectly and I have disabled all firewall and security programs. I've tried uninstall and reinstall several times and still get error message. Does anyone know how to get around this? THANKS!

Hi..
Open System Preferences > Security & Privacy > Firewall
Make sure the Firewall is turned off. You may need to click the gold lock icon to make changes.
Using FaceTime behind a firewall
Apple - Support - FaceTime

When I try to play a movie I get an error saying this computer is not authorized when I sign in and authorize it i am told it is already authorized.

When I try to play a movie I get an error message saying the computer is not authorized to play the movie.
When I go to my account to authorize the computer it says this is already authorized.

Try deauthorizing the computer, logging out of the iTunes store, rebooting your PC, logging back into the iTunes store, and reauthorizing your computer.
Any luck there?
B-rock

HT1473 Downloaded a song, says I need to authorize, I do, it says I'm already authorized. I try again, it say I need to authorize. Repeat.

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