HT1491 When I try to download a song from iTunes or try to buy an App, or even purchase an extra set of lives on Candy Crush (!), I get an error message - 'Unknown Error'. Anybody have any ideas?
When I try to download a song from iTunes or try to buy an App, or even purchase an extra set of lives on Candy Crush (!), I get an error message - 'Unknown Error'. Anybody have any ideas?
Try this and see if it helps. Refresh your iTunes account. Sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try to purchase again.
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