Using iTunes store I hv purchased 5 Video songs driectly on iPhone.I have paid $1.30 per song. Now I am not able to play those songs on iphone.I am getting error message "Unknown Error" If I do not connect any WiFi or 3G.

With WiFi on,If I try to play it from Purchased item or from playlist..it says Request URL was not found on this server. But it can be played from videos option of OS5 on iPhone. When WiFi or 3G data services are off it gices error message- "Unknown Error". I have spent so much money and can't play my Video songs on iPhone without using networ.
Please help.

I am experiencing the same issue as dwarfland. I have a black 64GB iPhone 5s running iOS version 7.1.1 and a grandfathered unlimited data plan with AT&T. I have had an iTunes Match subscription pretty much since it was introduced. I currently have around 19500 songs in my music library and try to have only around 2000-2500 songs physically located on the phone itself (all of my "top-rated" songs in a single playlist). I have recently needed to re-download all these "top-rated" songs after I restored my phone from a backup, wiping all the songs from my phone. Thanks for posting your experiences, hopefully someone from Apple will notice and help us out with a solution.

Similar Messages

  • HT1491 When I try to download a song from iTunes or try to buy an App, or even purchase an extra set of lives on Candy Crush (!), I get an error message - 'Unknown Error'. Anybody have any ideas?

    When I try to download a song from iTunes or try to buy an App, or even purchase an extra set of lives on Candy Crush (!), I get an error message - 'Unknown Error'. Anybody have any ideas?

    Try this and see if it helps. Refresh your iTunes account. Sign out of your account, restart the iPad and then sign in again.
    Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Go back to Settings>iTunes & App Store>Sign in and then try to purchase again.

  • I am having problems getting my I pod to sync .I keep getting the message unknown error occurred with the designation (13019) I have taken itunes off the computer and reuploaded but get the same message as before the tunes are in the library

    I keep getting the message unknown error (13019) I uploaded the upgrade for I tunes and bought some music  and that went ok but when I went to sync it everything goes ok till the end and I get the error message .I took I tunes off the comuter and re downloaded it ,but the process is the same

    Did you try all the suggestions mentioned in this article? iTunes Error 13019 during sync
    Some users solved the problem by removing duplicate songs: https://discussions.apple.com/message/17047386#17047386

  • ITunes error message -- Unknown error occurred (-42110)

    When I launch iTunes, I get the following error message -- Unknown error occurred (-42110). Not sure it affects iTunes operation. What can I do to make this go away? I have tried uninstalling/reinstalling iTunes.

    Try the following user tip:
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  • I get error message "unknown error" When trying to log on to itunes via pc, help please!

    I get error message "unknown error" When trying to log on to itunes via pc, help please!

    Hello, trolle56.
    Thank you for the question.  You may find these articles helpful in troubleshooting the error received with the iTunes Store. 
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/ts3297
    Cheers,
    Jason H. 

  • When updating my ipod Nano, I get the error message Unknown Error 9006. Any help is appreciated.

    When updating my iPod Nano, I get the error message: Unknown Error 9006.  Any help is appreciated. 

    See this
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  • HT1414 When trying to update my apps I get the message, "unknown error occurred" any ideas?

    When trying to update my apps I get the message, "unknown error occurred", any ideas how to fix this?

    I really thought signing out would do because that works frequently for the unknown error message. Try these two things.
    Go to Settings>General>Date and Time>Set Automatically>Off. Set the date one year ahead. Try to update the apps again. If you get an error message, go back to the settings. Correct the date and time (set automatically) then go back and try to update the apps again.
    Or this ... The old stand by....
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

  • HT1222 restoring iphone 3GS - error message 'unknown error -1' occurred.

    when restoring my iphone 3gs itunes attempts to restore then come back with error message 'unknown error -1' occurred. what to do now?

    Hey Lawrence,
    A big THANK YOU!! to you! Your suggestions worked!
    Before I changed USB ports (more on that in a sec...), I employed one of your suggestions that you gave to someone else with the same problem...and that was to clean the connector on the bottom of the phone with a soft dry tooth brush. I couldn't believe the amount of lint that came out! Especially what was found in either end...had to do some very careful picking. (Almost enough lint to knit a small sweater!!)
    Changing the USB port was the second and final step required for a successful backup. My computer is a laptop, and I did have a USB Bluetooth adapter (for another device) installed. I removed  the adapter, plugged the iPhone into that USB port, crossed my fingers...and it worked!!!
    Now if I can figure out the rest of this darn program, I might upgrade to a new iPhone!
    Again, thank you very much Lawrence!
    Rich

  • HT204406 I am trying to get my computer on iTunes Match and I keep getting the message "unknown error (4001)

    I am trying to get my computer on iTunes Match but I keep getting the message "unknown error (4001)? Have no clue..........help!

    Hi there,
    I would recommend taking a look at the troubleshooting steps found in the article below.
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    -Griff W.

  • Error message: "unknown error..."

    After buying tv shows from iTunes store as they were downloading I kept getting this error message: "The iTunes Library file cannot be saved. An unknown error occurred (-50)
    Please help. What does this mean? Am I going to lose my download and my money?

    The file is not in my library now, and checking for purchases did not help (said all purchases were downloaded). I paid for the show but it's GONE.

  • I have been getting the message Unknown error 0xE000024 whenever I get into iTunes to look at my ipod to restore it because it freezes every time I try to unlock it. What does this mean, and what can I do?

    Help please

    Now it keeps saying that it is restored but there is still no music or video on it. And a new error is coming up that says "We could not complete your iTunes store request.The iTunes Store is temporarily unavailable. Please try again later."

  • Error message: Unknown error 1771 when trying to burn a CD with mp3-files

    When I try to burn a CD with mp3-files, I get the following error message:
    The attempt to burn a disc has failed. An unknown error occurred (1771).
    Any solutions?

    Microsoft Windows XP Professional Service Pack 3 (Build 2600)
    LENOVO 1951CZ1
    iTunes 9.0.3.15
    QuickTime 7.6.5
    FairPlay 1.6.16
    Apple Application Support 1.3.2
    iPod Updater Library 9.0d11
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 3.2.0.47
    Apple Mobile Device Driver not found.
    Bonjour 2.0.3.0
    iTunes Serial Number A21C48CFC8794A15
    Current user is an administrator.
    The current local date and time is 2010-12-17 20:24:51.
    iTunes is not running in safe mode.
    Video Display Information
    Mobile Intel(R) 945 Express Chipset Family
    Mobile Intel(R) 945 Express Chipset Family
    ** External Plug-ins Information **
    No external plug-ins installed.
    iPodService 9.0.3.15 is currently running.
    iTunesHelper is currently not running.
    Apple Mobile Device service 3.2.0.0 is currently running.
    ** CD/DVD Drive Tests **
    LowerFilters: PxHelp20 (2.0.0.0),
    UpperFilters: GEARAspiWDM (2.2.0.1),
    D: MATSHITA DVD-RAM UJ-842, Rev RB01
    Audio CD in drive.
    Found 15 songs on CD, playing time 75:33 on Audio CD.
    Track 1, start time 00:02:00
    Track 2, start time 04:28:08
    Track 3, start time 10:17:66
    Track 4, start time 13:19:04
    Track 5, start time 18:19:58
    Track 6, start time 25:06:28
    Track 7, start time 29:25:20
    Track 8, start time 34:06:27
    Track 9, start time 39:52:26
    Track 10, start time 46:00:74
    Track 11, start time 50:33:37
    Track 12, start time 54:49:69
    Track 13, start time 60:07:29
    Track 14, start time 64:13:27
    Track 15, start time 69:51:47
    Audio CD reading succeeded.
    Get drive speed succeeded.
    The drive CDR speeds are: 4 8 12 16 24.
    The drive CDRW speeds are: 4.
    The drive DVDR speeds are: 4.
    The drive DVDRW speeds are: 4.
    Error Correction is turned on for importing audio CDs.
    Writing CD text is turned on in the preferences. If you’re having problems burning CDs, try turning this preference off.
    Force Optical Power Calibration before burn is turned on in the preferences.
    The last failed MP3 CD burn had error code 1771(0x000006eb). It happened on drive D: MATSHITA DVD-RAM UJ-842 on CDR media at speed 0X.

  • Error message: unknown Error occured (-39)

    Hello anybody,
    does anybody has an idea why I am not able to syncronize my iPhone with iTunes? The error message tells me, that the iPhone couldn't synchronize with iTunes. A unknown error occured (-39).
    What can I do to solve the problem?
    Kind regards,
    Michael

    Well, I found out what went wrong: I was importing only a part of the photos and said, after the import, delete photos. After this action the syncronisation failt.
    In iTunes I deleted the option to synchronize photos with the iPhone and pushed the buttom apply. Afterwards I returned to my origin settings and after a while the photos were synchronized back to the iPhone and the normal synchronization didn't failt.

  • Error message: Unknown error (-69)

    Recently, when I sync new songs to my iPod, all it will do is sync one, two, or even no songs and then stop syncing. This error message will come up:
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    "CAMERON'S I" is the name of the folder that opens up in My Computer for connecting to my iPod. What is causing this error message and preventing my songs from being synced?
    Thanks in advance.

    well, when will Apple finally resolve all 'unknown' problems (whose band-aid solution of March 2008 error -69 is only partially helpful) -- like IGNORE faulty files with a warning without preventing all other good files from being Synced??
    I've tried eliminating or unchecking the bad files, even did a full restore.
    But I don't feel like having to do this every time. Besides the sync display
    is so fast that I cannot possibly read which file is causing the error.
    I can no longer sync any podcasts. This is not good.
    I use an an iCUBE for recording TV News clips and sometimes cannot sync Movies.
    I don't want to have to do this everytime...
    Have some sympathy and get to work on upgrading error messages.

  • Unable to reset to factory settings through iTunes. Getting the message unknown error 0x80090318

    I tried doing the factory reset by iTunes restore option as the device was diabled due to password wrong entry number of times. It did to some extent and then my device did not get restored to normal. If I keep the power and home button pressed it just shows the apple icon and after some time the screen blinks and goes off and again the same apple icon. If i leave the home button then it shows the symbol to connect to iTunes and on the iTunes it goes to restore option but not happening and I get the unknown error message.

    Did you already check this article?
    iOS: Unknown error containing '0xE' when connecting to a Windows PC - Apple Support

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