HT1541 the gift an app hasnt been delivered? even though its been sent twice. And there is no way to cancel one of the gifts?
my dad has sent me a gift an app for the new game 'grand theft auto san andreas' on the app store at around 17:00 today. After a while (around half an hour to an hour) the gift an app redemption email was not recieved. my dad then decided to gift it once more. the time is now 21:30 and both gift an app redemption emails have still not been recieved. i have double checked through all of my emails, in every folder and no emails are anywhere to be found. we have both checked that he got my email address correct, and it was. we have also tried going into 'account' on the app store to try to directly resend it but no option ever came up. i have tried canceling one of the 'gift an apps' but i have found no way to directly cancel it. i am now worried that my dad is going to be charged twice for an app he only wanted to buy once. and i am also worried i may not even get a redemption email. please help!
Your dad should go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.
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