HT1551 Since updating my Apple TV, all that will show up is the iTunes symbol and a cord. What do I do next?

Since updating my Apple TV, all that will show up is the iTunes symbol and a cord. What do I do next?

When I updated via iTunes, it told me to reconnect to my TV, and I got that screen. I gave it a few minutes, and did a force reset (down+menu on remote). Activation took a long time for me, but it eventually came back up.

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    I was updating my ipod touch now it is frozen and has a picture of the itunes symbol and a conector lead any ideas how to stop this ?

    Try:                                               
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

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    First of all, your post says you have an iPhone 3G running iOS 6.0.1.  That is not possible, as the iPhone 3G cannot run any iOS past 4.2.1.
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    yet when i try to updat to itunes 11 or uninstall itunes from my computer i keep on getting a message stating  "the feature you are trying to use is on a RD-ROM or ohter removable disk that is not available insert the 'itunes' disk and click OK"
    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
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  • In the middle of an update, it call closed. Itunes keeps saying that it's not installed, even though ive tried reinstalling multiple times. All my iphone is doing it showing the ituns symbol and a charger. How can I fix this???

    In the middle of an update, it call closed. Itunes keeps saying that it's not installed, even though ive tried reinstalling multiple times. All my iphone is doing it showing the ituns symbol and a charger. How can I fix this???

    Hi lepyykko,
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    Are you seeing any error messages when you try to install iTunes for Windows?  
    If you can't install or update iTunes for Windows - Apple Support
    https://support.apple.com/en-us/HT201668
    Are you able to update your iPhone wirelessly?
    Update the iOS software on your iPhone, iPad, and iPod touch - Apple Support
    https://support.apple.com/en-us/HT204204
    Before you update
    Back up your device to iCloud.
    Update your device wirelessly
    The easiest way to update your device is wirelessly, also called “over the air.” Here’s how:
    Plug in your device to a power source.
    Tap Settings > General > Software Update.
    Tap Download and Install. Updates might download automatically while your device is connected to Wi-Fi and a power source.
    Tap Install, or tap Later to install the update later. If you use a passcode, you'll need to enter it before installing the update.
    If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
    https://support.apple.com/en-us/HT201263
    I hope this information helps ....
    - Judy

  • I plugged my iphone in to my laptop to update it and the computer shut down right at the end. My phone now has the itunes symbol and an arrow asking me to plug my phone into itunes (I assume the laptop). It's frozen like that even when switched off

    I plugged my iphone in to my laptop to update it and the computer shut down right at the end. My phone now has the itunes symbol and an arrow asking me to plug my phone into itunes (I assume the laptop). It's frozen like that even when switched off. If I plug the connection into the laptop it's not recognising it now. HELP!

    Hello there, xkatiex255.
    The following Knowledge Base article should provide the steps for you to resolve your issue:
    iOS: Unable to update or restore
    http://support.apple.com/kb/HT1808
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • I was trying to do a backup from the iphone to my computer, i got a message that said it couldn't update and not the iphone screen is stuck on the itune symbol and the cable connection any ideas on how to clear this?  I've tried turning the iphone off ??

    I was trying to backup my iphone to the computer, I got some message that said it didn't finish an update and now the iphone is stuck.  It has the itunes symbol and the usb cable picture on the screen, any ideas as to how to clear this???

    Put your phone in Recovery Mode & restore it, as described here:
    http://support.apple.com/kb/ht1808

  • HT4623 My iPad 2 is stuck on a black screen that has the iTunes symbol and a charger that I'm guessing means "plug into iTunes". I did so and then waited four hours to download something. And now it is saying that its going to update my iPad but it isn't

    I clicked the button in my setting thatz is saying "software update iOS 6.1.2. It turned off and now My iPad 2 is stuck on a black screen that has the iTunes symbol and a charger that I'm guessing means "plug into iTunes". I did so and then waited four hours to download something. And now it is saying that its going to update my iPad but it isn't working. I tried to "update" twice. I am VERY ANNOYED beczuse the last time i updated it, it just turned off and i didnt have ot plug it in or anything. WHY IS IT DOING THIS.....?????? My ipad will not turn on or anything. Help me FIX THIS!!!

    hi Kinney. last hour, i update my ipad 2, then im having the same problems as u. im also hoping people can solve this issue.

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    i have connected my macbook pro to my tv via MDP to HDMI port cable, all that is showing up is the basic desktop image without any icons, what do i do to correct this

    Your MBP is running in "extended desktop" mode, where the two screens together make one larger area to display windows. You can drag one or more windows from the primary (internal) screen to the secondary (TV) screen. By default, the secondary screen is off to the right of the primary screen.
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    Both the relative positions of the two screens in extended desktop mode and the switch to mirroring mode can be set in System Preferences > Displays > Arrangement.

  • Ever since I updated my iPod software my iPod will not connect to the app store and won't let me download anything. help

    ever since I updated my iPod software my iPod will not connect to the app store and won't let me download anything. help

    Hook it up to your computer and open itunes. try to download hte apps via your computer. Every time you update hte software you have to reagree to the itunes terms of service. Sometimes it's hard to get it to come up on the device, but is easier on a computer.

  • I have a song that wont download  that i just bought from the itunes store and it says that it is corrupted and that there is an error that is err=100000

    i have a song that wont download  that i just bought from the itunes store and it says that it is corrupted and that there is an error that is err=100000

    I just posted a possible solution here - https://discussions.apple.com/message/17908124#17908124

  • Updated to ios6 on my ipod touch 4g when i try to turn it on it doesn't, it just comes up with the itunes symbol and the usb, so i plugged into laptop opened itunes and it says to restore back to ios5 i pressed restore and it cant connect to server? help?

    updated to ios6 on my ipod touch 4g when i try to turn it on it doesn't, it just comes up with the itunes symbol and the usb, so i plugged into laptop opened itunes and it says to restore back to ios5 i pressed restore and it cant connect to server? help?

    Maunally restore it. In order to do this:
    -Download the iOS 5.1.1 firmware from here  http://www.redmondpie.com/download-5.1.1-ios-for-iphone-4s-4-3gs-ipad-ipod-touch -direct-official-links/
    1. After downloading the firmware from the given link, open iTunes and click on your device.
    2. Now press SHIFT on your keyboard and while pressing it click on "Restore".
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  • My iphone 5S is stuck on a screen displaying the itunes symbol and a charging cable. I tried connecting it to itunes and updating it to the new software, and backing it up but it keeps saying unknown error 4005, Also when I first tried backing up my

    My iphone 5S is stuck on a screen displaying the itunes symbol and a charging cable. I tried connecting it to itunes and updating it to the new software, and backing it up but it keeps saying unknown error 4005, Also when I first tried backing up my phone on my computer it would begin the processes then half way through it would say IPHONE has been disconnected, now it won't recognize it or anything. what can i do? This is a brand new phone!!!

    Hello jraff21,
    I was able to locate a support article for the error you mentioned. The following steps may help you get your device back to working order:
    iOS: Restore errors 4005, 4013, and 4014 - Apple Support
    You may see one of these messages if the device unexpectedly disconnects during the update or restore or iTunes couldn't tell the device to go to the restore state.
    The iPhone [device name] could not be restored. An unknown error occurred (4005).
    The iPhone [device name] could not be restored. An unknown error occurred (4013).
    The iPhone [device name] could not be restored. An unknown error occurred (4014).
    Try these steps to resolve the issue:
    Install the latest version of iTunes.
    Restart your computer.
    Make sure your computer is up to date. If an update requires a restart, check for updates again after you restart.
    Restore using another USB cable.
    Learn more about updating OS X.
    Learn more about updating Windows.
    Restore your device on another computer.
    If you continue to see error 4005, 4013, or 4014 when you restore your device,contact Apple for support.
    Learn more about other update and restore errors.
    Thank you for contributing to Apple Support Communities.
    Cheers,
    BobbyD

  • Did an update on my phone and now i have the itunes symbol and usb symbol on my screen and my phone will not show anything else, what do i do?

    Did an update on my phone and now I have the itunes symbol and usb symbol on my screen and my phone will not show anything else, what do i do?

    http://support.apple.com/kb/ht1808

  • I can not update my ipad2 and now only have the itunes symbol and connection cable showing?

    I can not update my ipad2 and now only have the itunes symbol and connection cable showing?

    Connect the iPad to your computer's iTunes. You have to restore your iPad now.
    iTunes: Restoring iOS software
    Read the kb article all the way to the end. You may need to use recovery mode.

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