HT1577 I have broadband cable, but my download speed is crawling - 4hrs to download a standard movie! What's up with that?!

Have been having this challenge for several weeks - is it my computer, itunes, or what?

can you run test on
www.speedtest.net
and post the results?
Hide (don't post) your IP number please.

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TS4002 I delete an icloud email from my MacBook Pro but when I open mail again the email is still there. What's up with that?

I delete an icloud email from my MacBook Pro but when I open mail again the email is still there. What's up with that?

exxronin wrote:
At least I understand, but the functionality does not match what the manual says. When functionality does not match the manual it is a BUG.
What if I do not want to use IMAP or Exchange? I do not like being forced to use technology I do not trust.
No, it is not a bug. It is working as designed. And there is noting in the manual that staes you can create folders for a POP account.
You do know that any email sent through a POP account stays on the provider's server (often for years) even if you delete it from your inboxes, right? Completely beyond your control. Refusing to use an IMAP service doesn't protect you from anything.

I have a lock on my address bar when I open the Safari Extensions gallery. What's up with that?

I was installing extension from the gallery when it stopped working. Now there is a Apple Inc. and lock in the address bar. Does anyone know why and what I can do about it?

Hi
~/Library/Safari/Extensions
Quit safari and drag out the extension that you recently downloaded. Open safari and if the problem is gone you know what the problem is.
Chris

HT1595 It takes literally hours to load a move and I have good wireless signal...what's up with that?

It is taking literally hours for movies to load on Apple TV using both NETFLIX and iTunes. I have a strong wifi signal and according to the connection test, all is well. What's up with that?

Wifi signal and connection test don't really give a good indication of where things are at
Check speedtest.net to see actual connection speed, needs at least 6mbps consistently for instant HD stream
Check istumbler.net or netstumbler to verify interference
Male sure you are on the ISPs DNS (settings - network - configure DNS - automatic)

Please help i have two ipods but i can use any as i can download the newer version of Itunes as i have the older version of Bonjour on my laptop I just cannot remove this!!!!!!!!!!!!

please help i have two ipods but i can use any as i can download the newer version of Itunes as i have the older version of Bonjour on my laptop
I just cannot remove this!!!!!!!!!!!!

i am no shure but go on Itunes store in shortcuts and try to find 'purchasse'
good luck

Hi, I got iMac and I can not open file "doc" when I have downloaded from distance learning internet page. I have office program, but when I try to open file it shows: u1-assesment.doc uses a file type that is blocked from opening in this version.?

Hi, I got iMac and I can not open file "doc" when I have downloaded from distance learning internet page. I have office program, but when I try to open file it shows: u1-assesment.doc uses a file type that is blocked from opening in this version.?
I have tryed to change just extension from doc to docx, but it doesn't work. I am new user, please help

Consider the Mcrosoft Office:Mac forums as well:
Office for Mac forums
Here is an MS page that deals with that error message:
http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macword/bs0811doc-use s-a-file-type-that-is-blocked-from/548ce159-8157-419e-9552-1789594fafe9

I want to show pictures from my iphone 4 on my television. I have the cables but it will only show a few pics stored online, none of those on the camera roll. Would it make a difference if I upgraded the ios to ios 7?

I want to show pictures from my iphone 4 on my television. I have the cables but it will only show a few pics stored online, none of those on the camera roll. Would it make a difference if I upgraded the ios to ios 7?

1, iOS only works on iPhone, iPads or iPods. These drives were probably made with an operating system that preceeded OS X such as OS 7, OS 8 or OS9.
2, No, the data on the Zip Drives is formatted for the Mac.
3, If your reformat them then all of the data is wiped
4, The problem would be that the PC can not read the files as formatted on the zip drive by the Mac
5, There are services that might be able to migrate the data for you but I seriously doubt that Staples or Office Max can do it for you. The services that migrate data charge big bucks so be prepared to pay for it.
Allan

I downloaded a film for rental but it hasn't downloaded properly so won't load, tells me to check in my downloads in iTunes but it isn't showing up in downloads so I am stuck with a film a have paid for but can't play and can't finish downloading, help?

I downloaded a film for rental but it hasn't downloaded properly so won't load, tells me to check in my downloads in iTunes but it isn't showing up in downloads so I am stuck with a film a have paid for but can't play and can't finish downloading, help?

After doing some research, I found out that I had accidently hid iPhoto after I paused the download. After going into my apple id account and saw my hidden purchases, I found it. Thank you so much helping me though!

I have new IPad ...can't watch rented downloaded movie on my tv..error message is " The connected display is not authorized to play protected movies"... What is up with that???

I have new IPad ...can't watch rented downloaded movie on my tv..error message is " The connected display is not authorized to play protected movies"... What is up with that???

I had exact same problem and I have found a way to get round out!!!! Easy!
So the reason it doesn't allow it to play is for security to stop piracy etc.
Plug in the cable and VGA and aux cable and get everything set up so you are looking at the home screen.
1) select Videos
2) selected the film you want to watch
3) click the little play button
4) it will then come up with the message saying it can't play protected films blah blah blah
5) WITHOUT clicking ok double tap the home button to bring up the multitasking bar and swipe left to reveal the control panel
6) hold fast forward for a second or two and the movie with continue to play!
Stay in the multi tasking bar with the control panel, The message will stay there but don't worry. Kick back and enjoy your iPad movie on the big screen:)
I'm sure your saying thanks:) it was my pleasure realising I've outsmarted apples little security protection thing lol

I have changed my number and have updated it but however they still send my keychain password to my old number. how can i changed that ? i need it ASAP .

I have changed my number and have updated it but however they still send my keychain password to my old number. how can i changed that ?

Hello Leela24,
Welcome to the Apple Support Communities!
I understand that you have changed your phone number but your iCloud Keychain verification number is still your old phone number. You can edit this phone number in your iCloud settings on your iPhone. Please use the attached article for information on the process.
Get help using iCloud Keychain - Apple Support
Make sure that the correct phone number is associated with your account:
In iOS 8, tap Settings > iCloud > Keychain > Advanced. In iOS 7, tap Settings > iCloud > Account > Keychain. Make sure the phone number under Verification Number is correct. If not, enter another phone number.
Happy holidays,
Joe

I download a game called warriors 3. I try to buy stuff inside, but it keeps saying your purchase could not be complete. Can someone help me with that?

I download a game called warriors 3. I try to buy stuff inside, but it keeps saying your purchase could not be complete. Can someone help me with that?

You will need to contact iTunes support for purchase problems: https://getsupport.apple.com/Issues.action

TS3899 I have done everything but still can't get email on my iPad or iPhone ! What shall I do now?

I have done everything but still can't get email on my iPad or iPhone ! What shall I do now?

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

Have FF 3.1.6...less cumbersom. Lately it's been freezing up and is VERY slow to open. What's up with that?

Have FireFox 3.1.6...less cumbersome. Lately it's been freezing up (can't close page without using Ctrl, Alt, Delete) and it is VERY slow to open. What's up with that?
Have made no system changes. Have Avast for antivirus,. which updates itself regularly.
Run Sys Defrag a few times a week. Don't know what else to do other than uninstall and reinstall.
OS = XP Home

MacAficionadodel90 wrote:
... Is there a way I can go back to 5.11?
Sorry downgrading is not supported by Apple.
MacAficionadodel90 wrote:
... Now my iPad starts up slower...runs slower...
Try This...
Close All Open Apps... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If no joy...
Connect to iTunes on the computer you usually Sync with and “ Restore “... either from Backup or as New...
http://support.apple.com/kb/HT1414
Also consider Deleting any Apps you have Purchased / Downloaded but you now never use..

I have a 3rd generation nano ipod and after connecting it to my mac to sync my calendar, it said it no longer would sync the calendar. What's up with that???

I have a 3rd generation nano ipod and after connecting it to my mac to sync my calendar, it said it no longer would sync the calendar. What's up with that???

Thanks Bob, I don't know why but it all of a sudden worked a few days later. It's a mystery but at least problem solved.

How to explain. OK 1st all photos are visible in my iPhoto library; however, some are stored on hard drive and some are stored on external. All can be viewed in itunes, but none on the external will sync to my iPad. What's up with that.

How to explain. OK 1st all photos are visible in my iPhoto library; however, some are stored on hard drive and some are stored on external. All can be marked or unmarked in itunes, but none of the photos stored on the external drive will sync to my iPad. Anybody know what's up with that?

What really cheeses me off here is that Apple isn't allowing users enough customization. With each update of iTunes (and the OS and iOS) we're forced to give up something that worked well for the way we want to use the app and make do with fewer (and lamer) options. If Apple keeps this up, they're going to start losing customers fast. I mean if this isn't fixed soon, I'm pretty sure I'm going to give up on iTunes, and then I'll probably go ahead and get a Galaxy when I need to replace my iPhone.
What I don't understand about how they won't let users delete the list of available podcasts now is why? How is this making it a better program? I can understand that not all users are capable enough to right-click on a feed and select "Show all available episodes", so I can see why they want the complete list to be the default (and, surprise, it already was). But to not give users the option to delete that list? It's inconsiderate because it makes navigating feeds with a large back catalogue really frustrating. I'm flabbergasted that no one at Apple considered all the podcast feeds that keep hundreds of episodes available when they removed this feature. It smacks of rank incompetence.
What improvement were they trying to make here anyway? There was nothing wrong to my mind about how podcasts were managed in previous versions. Whatever improvement they were trying to make here, they should have realized that many users would at least want the option to keep things the way they were.
And reverting to a previous version is no solution. I can't sync my iPhone with the new iOS without this update, and (while I do have some issues--specifically how you can't play podcasts in the Music app anymore) I do like the new iOS.

HT1577 I have broadband cable, but my download speed is crawling - 4hrs to download a standard movie! What's up with that?!

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