HT1600 After playing movie on netflix or purchased through itunes for a while, sound is garbled. people sound like robots. Stops if i retart/restore but,does it again. Software updated,wires all in.
After playing show purchased through itunes or playing netflix for a approximately 1 hour the sound is garbled. The people speaking soung like robots. I restart/restore and it happens again. Software updated and all connections are fine. What is the problem?? I plan on taking it back...
Doesn't sound right - if you've unpowered it to restore, and also restored I'd suspect a hardware issue if this gradually develops, perhaps heat related issues.
If under warranty get it looked at/replaced.
AC
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My 5s iPhone is stuck on Itunes icon and a cable. I tried to do a restore but the iPhone isn't updated. All the labs that i send it to, couldn't fix it, what I can to? help! thanks.
Sounds like a 'stuck' Shift key. You could try to take the key off and put it back on yourself (should be some info on that from ifixit) or just take it to your local Apple Store and have them fix it.
Clinton -
I am having trouble authorizing my computer to allow me to access songs I have purchased through itunes from my ipad. The directions say to select "authorize this computer" from the menu in itunes but I cannot find that anywhere. Either I'm not finding the correct menu or it's somewhere else. Any ideas? Thank you in advance!
If you're using iTunes 11 click on the box icon in the top-left corner to see the " Show Menu Bar "
and from the Menu Bar select Store...
From the Store menu, choose Authorize This Computer.
See this Discussion...
https://discussions.apple.com/thread/4631735?tstart=0 -
HT4623 my ipod does not say software update at all how do i update my ipod touch
my ipod needs to be updated and i cant becuz it doesnt say software update on it anywhere...
need help asapTo update
The Settings>General>Software Update comes with iOS 5 and later.
Connect the iPod to your computer and update via iTunes as far as your iPod model allows
iOS: How to update your iPhone, iPad, or iPod touch
A 1G iPod can go to iOS 2.2 via iTunes and iOS 3.1.3 via
Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
https://buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/touchLegacyLandingPage
A 2G to 4.2.1. Requires iTunes version 10.X. If a Mac it requires OSX 10.5.8 or later. With OSX 10.4.11 you can only go to iTunes 9.X which gets you as high as iOS 4.1
A 3G to 5.1.1 Requires iTunes version 10.5 or later
A 4G to 6 Requires iTunes version 10.7 or later. For a Mac, that requires a Mac with OSX 10.6.8 or later
Identifying iPod models
Only the 5G iPod can go to iOS 7 -
I have a few songs, quite a few actually, that have been purchased through iTunes and they aren't displaying the cover art on my iPhone. They have previously, but now for some reason it has stopped. Only on a few.
Can anyone help me?
I have the latest version of iTunes and I'm using a PC with Windows 7.
-MattyHello kerrisapatricia,
It sounds like you have a couple of songs you want to delete from your iPhone. This article should help with that:
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
To delete a song:
Tap the Music app.
Tap the Songs category.
Swipe left to right over the song you want to delete.
Tap Delete.
If you see a cloud icon next to them right now, or after you delete them you can hide them by turning off Show all Music in your settings here:
Tap Settings > Music
Download past purchases
http://support.apple.com/kb/ht2519
Thank you for using Apple Support Communities.
Take care,
Sterling -
Does family sharing allow content not purchased through itunes?
Most of my music has been ripped from my CDs, not purchased through itunes. The family sharing feature in ios8 sounds tempting since I currently have 4 of us working from a single account which causes some issues at times. Will I still be able to share the ripped CDs and other content not purchased from itunes with other family members if we split up and then turn on family sharing?
Thus far, the 5S that just arrived today is the only device with ios8 on it. The other iphones and ipads in the house will need to be updated when it seems safe to do so. We are also running itunes on two macbook pros and a few PCs.Yes, home sharing works with both purchased and ripped music, as well as videos. It does not allow you to move content from one computer to another; it allows you to stream content from one computer to another computer or device on the local network (or connected via a VPN).
If you want to access music outside of your network and copying it is a problem, then you might consider Match. -
I just downloaded iTunes on my new PC and all the music that I have purchased through ITunes that was backed up on the cloud won't play. It is telling me I must authorize this computer before it can play pre purchased music. how do I authorize my computer to play this music?
Thank you for any assistance.Tigon's already got you covered here. But I'll chime in with some English localisation advice.
There's a couple of ways to get through to the authorisation controls in the 11.0.x versions.
The control is still in the Store menu, but first (if you're using iTunes versions 11.0.x) you might need to bring up the menu bar to see the Store menu.
If you're using 11.0.x, click on the wee boxy icon up in the top-left corner of your iTunes to see the "Show Menu Bar" control, as per the following screenshot:
Then you'll find the control in the Store menu:
Alternatively, if you don't want to bring up the menu bar, it's still possible to get into the authorise controls via nested menus accessible from the wee boxy icon. Here's a screenshot of where to find them: -
Some movies that I have purchased from itunes and are listed in my itunes library arenot listed as purchased movies on my Apple TV. Also one of the movies listed as purchased on my Apple TV does not come up in my Itunes library. Anyone know why?
Are you by chance signed in to differnt accounts on iTunes (your computer(s)) and AppleTV? Is AppleTV connected to more than one computer? When you are compairing lists of movies are you looking under the "Movies" button, or under the "Computer" button? Where all of these movies purchased though iTunes?
NOTE: The computer button only shows the content that is downloaded to your computer(s). So it will not show all the content you have purchased. Just all the content on the computer. -
for itunes 11: movie that are not purchased via itunes are now loaded into and catagorized as "home videos". I want all of my movies in one spot under Movies as they always were. How can i tweak/resolve this?
Cdaver wrote:
I have this issue too and want the same result, another feed suggests selecting the movie, going to get info, and changing this under options, but I suppose you have to do that movie by movie.
You can select all the movies you want and change them at once. -
With certain movies I have downloaded digitally through Itunes or certain movies through Netflix played through Apple TV, I am only getting partial sound. I am missing one or more sound tracks. Am I missing something in the settings for Apple TV?
Are you using a stereo receiver or surround sound system for the audio by chance. What you are describing sounds like a receiver that is not setup correctly, or does not have the speakers connected to it correctly to support Dolby surround, 5.1 or 7.1. Which is why it is only happening on some content. It would only be on the ones that are encoded to support Dolby audio.
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After the move to icloud, I no longer have an address book synched. Cannot find a way to add i cloud on preferences/accounts either. I'm not at all happy with this transition.
You don't require Mountain Lion - you need Lion which has been available for almost a year.
Unless you are running Mac OS X 10.7.2 or later (Lion) you won't be able to sync iCloud with your computer. The iClous system preferences pane does not exist in ealier versions.
The Mac system requirements are all clearly stated on the iCloud pages, and in the support articles. -
When I play movies from Netflix via Apple TV, the picture quality is like a color movie from 1960. When I play Netflix on the computer or Iphone, I have no quality problem. Also, the movie plays for 4 minutes, then freezes and download for another 5 minutes before continuing. The signal strenght on Apple TV show 3 boxes out of five. I have the Apple TV set up about 30 feet from my Airport, separated with drywall walls and on hardwood floor. I tried to find the answer of my problem on the Apple troubleshooting site without success. Finally, I am trying to download an updated software for my Apple TV and Apple TV tells me there 4 hours left to the download; is that normal?
I did the SPEEDTEST, and my download is 25Mbs. My connection should not be the problem. I use Shaw cable with HIGH SPEED INTERNET. If I watch it on my computer or Iphone, the picture quality is excellent. The problem is the communication between my Airport and my Apple TV. At the store, the guaranteed me there would be no problem anywhere in the house. As I mentionned earlier, the signal has to travel between walls and floor. I get only 3 boxes out of five for signal strenght. I moved my AppleTV 3 feet from my Airport and I donèt have anymore problems; image quality or download speed. But of course, I do not want my AppleTV beside my computer. The reason I bought it is to be able to watch Netflix and my computer content on my TV in the family room. That was the whole purpose, but the AppleTV does not work well at that distance. I may as well bring it back to the store and continue to rent BD dvds.
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My iPod is not playing the songs that I purchased from iTunes.
My iPod is not playing the songs that I purchased from iTunes.
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. Note that in iTunes 11 an "empty" library may show your past purchases with links to stream or download them.
In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device.
tt2 -
For a couple months now, every movie purchase through iTunes fails to transfer to my iPhone or iPad giving me the error: "some of the items in the iTunes library, including were not copied to the iPad because you are not authorized for them on this computer". I have read many forums about deleting, reinstalling, de-authorizing and authorizing my iMac through the iTunes store. Many suggestions don't work except to rename the movie to *.MP4 in Finder under the iTunes movie directory. I imagine this is a setting or a bug somewhere... any suggestions on how to bypass having to rename the files in Finder? My research into Google suggests this problem dates back to 2007 or so but it is now more prevalent than ever.
Thanks.Try:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases -
I have 2 Apple ID's, how do I delete the old one as its interferring with my new account and the music I have already purchased through ITunes does not want to play. Any suggestions?
Why would you create a new account?
All purchases will be tied to the account from which they were purchased.
You will have to authorize your computer for all the accounts from which music is purchased.
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