HT1657 I rented a movie and says I have 1Download Availble. When I hit "Download Now" nothing happens. Any help on this?
I rented a movie and says I have 1 Download Available. When I hit "Download Now" nothing happens. Any help on this?
Hi KirkP2013,
Welcome to the Support Communities!
The following information should help you with this:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
Judy
Similar Messages
-
"An error has occurred. Please try again later." i rented a movie and thats all i ve been getting for 5 days now. how do i fix it???
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
My iPad mini was working very fine from last 9 months....but suddenly today I found it discharging from 100% to 34% though I didn't use it at all...and also found my mini is slightly heated up at the bottom..any help regarding this would be greatful
Same thing happened to me with my peruvian credit card in the peruvian app store, I want to buy an app, but it says that my credit card is "not supported in the Peruvian app store"
-
I have the iphone 4 and seem to have deleted my contacts, i do not sync my phone, any help? Thanks
Simply turn off the iPhone for about 60 seconds, and see if they reappear. If not, I would call Apple Care at 800-676-2775.
-
I rented a movie and was charged for it, it started to download but says I do not have enough space. I tried to delete it so I could download the SD version instead of the HD version but am unable to do that what can I do???
Same thing happened to me ipad. Please someone fix it Apple.
-
I rented a movie and when I go to play it, my IPAD says it cannot open. It has not been previously played.
iTunes Store Movie Rental FAQ - http://support.apple.com/kb/HT1657
-
I rented a movie and accidentally hit the menu button and now I can figure out how to go back and watch it . When I try to press rent again it says you have already downloaded this movie go to settings and check for downloads but I can find it download in settings.
I had the same issue with my apple tv 3rd generation. I rented Sinister and selected the "rent and watch now" option. Half way through the movie I accidentally pressed the menu button. When I looked for the rented movie on my apple tv I could not find it. Not even above the movie pannel where "purchased" and "top movies" comes up on the main menu. the apple tv suggests to go to settings>downloads but I don't have that option. I did go to settings> itunes store> check rentals but that didnt work either. It took too long to even check. Thank you because this SOLUTION worked great.
SOLUTION: How to reset apple tv 3 3rd generation to view rented movies:on the apple tv remote: press and hold "menu" to go to the main menu. Select SETTINGS> GENERAL >RESET >RESET ALL SETTINGS. After the apple tv resets, input all your information again and your rented movies should be visible when you cruise above the "movies" section. THANK YOU!!
Apple needs to solve this issue because honestly it took me 3 hours and a half to watch a movie that only lasted 2 BECAUSE I wast trying to solve the issue, reseting and all. blahh. -
As the title says....I rented a movie and started playing it, but it stopped downloading, and didnt finish within the 24hrs it should... Now I didnt watch crap and dont have a refund nor do I have a way to watch it, and worse yet no way to even re-buy it....
I want to see what i rented or get refndeed...
I will be contacting me credit card tomorrow.
thanksHave you tried contacting iTunes Support (these are user-to-user forums) ? If not then try the 'report a problem' page to contact them : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
after renting a move and starting viewing I can not stop it and come back to in within the time frame. If i stop it it goes away not able to find it. Just like I did not rent it at all.
Hi,
We have rolled out a fix for this issue.
Please log off and log back in to your machine and the issue should be resolved automatically. In case that does not work, please manually run the msi installer posted here (may require reboot).
For details, please refer to the KB article here: Multiple RunOnce keys created 11.0.10 and 10.1.13 Acrobat | Reader
Please let us know if you still face any issues.
Thanks,
Ashu Mittal -
HT1657 I rented a movie and how do i get it to play
I rented a movie and don't know how to get it to play
iTunes Store Movie Rental FAQ - http://support.apple.com/kb/HT1657
-
I rented a movie and now can't find it. I was also charged for the movie? where is it?
What did you download it on ? If a computer's iTunes then do you have a 'rentals' tab in the Movies part of your library ? If on an iOS device then it should be in the Videos app (if it's not showing there then have you got a film age rating set in Restrictions that is hiding it ?).
-
HT1657 i rented a movie and its not on my mac book pro and it took my money
i rented a movie and its not on my mav book pro and it took my movie
Same questions as when you posted the same basic question before.
urchased movie and its not on my mac book -
I rented a movie and it's totally downloaded, but when I play it there's no sound or picture (though the progress bar is moving and time is coming off the movie like it's trying to play). Help!
Hi California Jess,
Thanks for using Apple Support Communities. If you were not able to watch your rental movie, you can report that to the iTunes Store by following this:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Cheers,
- Ari -
First of all, I do not have an Apple anything. I just down loaded ITUNES onto my HP dekstop computer. It went in with no trouble. I also paid, and downloaded Miss Kitty Slot Machine App. It was downloaed, it says. But, when I click on it, nothing happens. I am new to all this stuff, what am I doing wrong? PLEASE HELP !!!!!
Hi,
The items that you can purchase from iTunes in the form of apps are for either an iOS device (iPhone, iPad, iPod) or for Mac Computers.
The chances are the app you have downloaded is either written for an iPhone or iPad (iOS device -although even then there can be differences) or for a Mac computer (even then it may be OS version specific)
In a search for "Miss Kitty Slot" in iTunes I found this
It says it is an iPhone App.
11:00 PM Saturday; January 28, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images." No, Seriously -
Hi,
I have moved items to my trash however they are not registering in my trash and I therefore cannot delete them.
My Mac is almost full and so any help on this is gratefully received.
Many thanksMillicentmac,
would you flesh out “almost full” above? That is, what size internal disk do you have, and how much free space remaining do you have?
Maybe you are looking for
-
How do I "run" an ldt file for Service Contracts?
Ref. BugNo. 4450150 How do I "run" an .ldt file for Service Contracts? Do I use FNDLOAD and if so is this the way to do it FNDLOAD apps/apps_password 0 Y UPLOAD @FND:OKS_TOP/patch/115/import/US/okskfinv.ldt Thanks
-
I have photoshop CS3 and it has been working fine up to now. I have just resized a photo to a panoramic to upload to Facebook, minor editing and saved it as a .jpg as usual. It won't upload to either Facebook or Flickr. The original photo that has no
-
We have our SMTP server under port number 141 and we should add username and password. but inside SharePoint 2013, I can only define the SMTP server name , from email, reply-to . But there are not fields to define the port number , the username and p
-
List of All Ports in Use.
Is there any way to know / obtain a list of all the ports in use for all the components of an Application Server? Thanks, Nirav
-
Where to find the factory reset for Shuffle 3rd gen?
My dad just bought a preowned iPod Shuffle 3rd generation. We are needing to do a factory reset on it. I tried to do the conventional way after plugging the Shuffle into the USB port. After scanning for a while, it said it can't do a factory reset