HT1657 My rented movie suddenly stopped, i think the download was not complete. Could i re-download it without additional cost?

I need help please

Welcome to the Apple Community.
Try restarting the device and trying again.
If that doesn't help, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

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    See this previous discussion:
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  • HT1657 My rented movie has stopped - what do I do?

    In the middle of a rented movie,watching on Apple TV,  it just stopped and took me back to the screen showing the movie ad picture.  I have tried a number of fixes including trying to go back to the start but no good.  The screen says it is downloading but I thought it was fully downloaded before watching.  Any ideas?

    Welcome to the Apple Community.
    Try restarting the device and trying again.
    If that doesn't help, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

  • HT1657 My rented movie keeps stopping and not working, what's wrong with it?

    I've just downloaded a rental movie to my iPad. The movie has stopped about 40 times in 3 mins. I move the cursor back slightly to rewind the movie and it plays again for a 10 seconds then stops... I have enough storage, any suggestions?

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  • HT1657 What happens if my rented movie just stops in the middle?  Can I re download it free of charge?

    2 of my rented movies just stopped in the middle of the movie.  Is it possible to redown load them free of charge?  If not what other recourse is there for movies that do not down load properly?

    If it's not playing properly then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that film and use the 'Report a Problem' link.

  • Rented movie has stopped down loading half way

    rented movie has stopped down loading half way

    Hi noj65,
    I see that you are having an issue with a movie you have rented. I would like to suggest a couple of articles that may help you troubleshoot this issue. First, you may want to try resuming this interrupted download using the information in this article:
    iTunes: How to resume interrupted iTunes Store downloads
    http://support.apple.com/kb/ht1725
    If this does not resolve your issue, you may want to report an issue with this item using the following article:
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    http://support.apple.com/kb/ht1933
    Thanks for coming to the Apple Support Communities!
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  • HT1657 Playing rented movie on Ipad

    i downloaded a rented movie on my ipad 2 but it will not allow me to watch it. I have downloaded others and they work just fine. this movie shows its downloaded but says there is an error. how do i fix my problem?

    Was it more specific as to why it could not be watched?

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    My movie rental download was not completed and I was unable to finish the movie.  I was charged for it.  What can I do to rent the movie again without getting charged for the rental again?

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