HT1657 why is my computer not authorized to see a movie

i rented a movie on my computer and am not able to watch it because it claims my computer is not authorized to watch it.  what to do?

What happens when yuo try to play? Error messages?

Similar Messages

  • Why is my Computer not authorized only when using the remote ?

    I am new to Itunes. I have taken a huge collection of my CDs and loaded them into Itunes having it save them as MP3 files. I can from the computer keyboard play any of them just fine. I hooked up the computer to my home theater system (including video hook up) my idea was that I could use the computer remote to control ITunes. However when I select a track using the remote I get a message telling me the computer is not authorized and I need to enter an Itunes store ID number. Whats the deal can ITunes only recognize if you purchase from them, can I not use my own purchased CDs??? -or- am I just doing something wrong? Any ideas would be welcomed, I have loaded about 16,000 tracks of music I already own. It would take forever to play each track so the remote will work. Oh, and it does, if I lay it first from the keyboard then the remote will play that track as well.... wierd

    I am on Quick Time 7.1.3
    I also tried the Option, choose library, no dice. The library is functioning fine. I plays anything I want if I work directly on the computer. It only gives the "not authorized message when I use the remote control.

  • Apple tv claims i am not authorized to see purchased movie

    I can see other downloaded material and previous and free shows, but i am unable to see purchased movies.  I have authorized and deauthorized, and re-authorized my computer several times without success.  I have restarted my computer as well.  My software in both my imac and the apple tv are up to date.
    What can I do?

    Welcome to the Apple Community.
    If you have the Apple TV 1 this problem seems to have started around October 28, it appears to affect content purchased only on other devices but played on the Apple TV 1.
    There have been other workarounds suggested from time to time, but I have found the simplest solution is to purchase something on the Apple TV 1 directly (There may be free content in some locations and this appears to work just as well).
    Once the content has been purchased, it will not only play as normal, but will also allow all other content purchased on other devices after October 28 to play as well.
    Some have reported that it's necessary to restart the Apple TV before and/or after purchase, but I found it worked without.

  • Why do apps not sync -- it says computer not authorized.  I tried unauthorizing my computer and then reauthorizing and I tried deleting the sc file.  It still says the app is not authorized on this computer.

    why do apps not sync -- it says computer not authorized.  I tried unauthorizing my computer and then reauthorizing and I tried deleting the sc file.  It still says the app is not authorized on this computer and I'm unable to sync this app that I previously had downloaded.  Any help pls.

    Did you download the app via that same iTunes account id ? Have you tried re-downloading it directly on your iPad (http://support.apple.com/kb/HT2519) ?

  • Why do I get a "computer not authorized message" when it is authorized?

    Does anyone know why do I get a "computer not authorized message" when it is authorized and how to fix the problem?  I downloaded a couple of new apps on my iPhone and these wont sych with my iMac

    i have the same problem but i have not found a way to fix it

  • Why am I receiving message to play a movie from iTunes account "cannot play movie".  It say not authorized to play protected movie.

    Why am I receiving message to play a movie from iTunes account "cannot play movie".  It say not authorized to play protected movie.

    In a different post, you asked:
    Phase10117 wrote:
    So r u telling me that I can only look at a movie from my iTunes account on the device that it was download from.  This doesn't set very well me.  U should b able to your purchase movies from your cloud.  Is apple working on this resolution?
    There is no resolution needed, as this is not a problem.
    I am saying not the device, but the Apple ID is what needs to be the same, unless the movie is rented.
    If the movie is rented, it can only reside on one device at a time.  But from your error message above, I don't think that is your situation.
    Your error message suggests a different Apple ID purchased the movie.  If you want to see it, you must use your computer's iTunes, go to Store > Authorize This Account in the iTunes menu on your computer, and have that purchaser sign in with their Apple ID and password, then sync your iPad to that computer.

  • Downloaded song will not play, says computer not authorized. When I re-enter my information it says computer already authorized.

    My computer is the authorized computer, and when I go to play a song i just purchased it says computer not authorized. It prompts me to login, I o and it still dont work. I am only having trouble with one song from the album.

    I fixed the same issue  here with a short walk through!
    I had this problem before with a track from Kendrick Lamar's album "good kid, m.A.A.d city"
    Enjoy!

  • I am trying to sync my music from my computer to my iphone 6 but my computer keeps bringing up an error box "computer not authorized" but it is authorized. Please help!

    I am trying to sync my music from my computer to my iphone 6 but my computer keeps bringing up an error box "computer not authorized" but it is authorized. Please help!

    I have a pc and am trying to get my music through my iTunes on my computer.  I didn't have any trouble syncing my iphone 5S but can't get it to sync with my 6. OS 8.1.3
    I open iTunes on my pc, plug in my phone, then I click on the picture of a phone on the upper left hand corner of my music library. Then I get a box of options with sync at the lower right.  I have clicked "automatically sync when phone is plugged in" and have also tried to do it manually by checking specific songs and albums.  Every time I hit sync the box pops up that says, "The iPhone could not be synced because this computer is no longer authorized for purchased items that are on this iPhone.  To authorize this computer for items purchased from the iTunes store choose Store>Authorize This Computer."
    I took those steps and a box pops up that says "this computer is already authorized."
    I have my recently purchased music on my phone that came through the cloud when I restored my phone. But I want my old music from CD's that I put on my iTunes library in my computer.  I had all of this music on my old phone.
    Thank you so much for your time!  I'm obviously not very good at this!

  • Computer not authorized to play music but it really is...

    so im making a slideshow in imovie and its about 40 min long.. theres 8 songs that are playing in the movie and each time i go to watch part of it, it says computer not authorized.. yet even after the box shows up to authorize my computer and i fill it in the same box shows up for the other 7 songs.
    how do i fix this?

    Try upgrading your quicktime software.

  • ITunes won't let my new computer dl my purchased songs, says this computer not authorized any ideas on what I need to do?

    computer not authorized is a message I get while tryin to DL music I purchased on itunes

    If the computer's running Mac OS X, move the cursor to the very top of the computer's screen, click on Store, and choose Authorize this Computer.
    If the computer's running Windows, press the Alt and S keys and choose Authorize this Computer, or click here, follow the instructions, click on Store in the menu bar, and choose Authorize this Computer.
    (100477)

  • Computer not authorized

    I have been desperately trying to upload purchases from laptop to iPod from iTunes. Says computer not authorized. Found help on how to do that BUT I don't have these buttons as stated....Store. Authorize. I have looked all over this iTunes page. I have a button to Deauthorize. Tried deleting one too, still no where to add anew one. What am I missing?? Also did the updating too!

    If you're using iTunes 11 on Windows, press the Alt and S keys. Otherwise, click on Store at the top of the iTunes application window(Windows) or the top of the computer's screen(Mac OS X).
    (74495)

  • HT203167 I set up a pc with iTunes and have my library but cannot get to new purchases, I get a pop up that says "computer not authorized" How do I authourize?

    I set up an PC with iTunes and have my library but cannot get it to transfer new purchases, I get a pop up that states "computer not authorized" how do I authorize computer? account originated on a Mac

    There's a couple of ways to get through to the authorisation controls in the 11.0.x versions.
    The control is still in the Store menu, but first (if you're using iTunes versions 11.0.x) you might need to bring up the menu bar to see the Store menu.
    If you're using 11.0.x, click on the wee boxy icon up in the top-left corner of your iTunes to see the "Show Menu Bar" control, as per the following screenshot:
    Then you'll find the control in the Store menu:
    Alternatively, if you don't want to bring up the menu bar, it's still possible to get into the authorise controls via nested menus accessible from the wee boxy icon. Here's a screenshot of where to find them:

  • New iphone will not sync w computer. Says computer not authorized for purchases. I have tried the following. Uninstall and reinstall iTunes. Authorize comp(already authorized). Backed up phone to computer. Please help

    New iphone will not sync w computer. Says computer not authorized for purchases. I have tried the following. Uninstall and reinstall iTunes. Authorize comp(already authorized). Backed up phone to computer. Please help

    Hello Tyeary7,
    Thank you for using Apple Support Communities.
    For more information, take a look at:
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    http://support.apple.com/kb/ts1389
    Have a nice day,
    Mario

  • How do I fix issue with computer not authorized yet when authorized it indicated already authorized?

    How do I fix issue with computer not authorized yet when I go to I-Tunes to authorized it indicated already authorized?

    I updated to iOS 5.0.1 days ago and didn't receive that notification until just now...
    This time I synced new photos I took yesterday, and it gave me the:
    "iTunes Sync: 54 items could not be synced. See iTunes for more information"
    Perhaps it kicks off when new items get synced.
    I've decided to rent a movie yesterday. Once it gets deleted, I'm curious to see if it jumps to 55 items.

  • ITunes says computer not authorized. When I try to authorize computer it says it is already authorized but will not play song

    iTunes says computer not authorized. When I try to authorize computer it says it is already authorized but will not play song. Note. Library was moved from PC to MAC. I am signed in to Itunes with the Apple ID created on the old computer which is different than the Apple ID used to set up the MAC.

    I'm experiencing the same thing under iTunes 11.1.1:
    iTunes says the computer is not authorized, prompts me to authorize
    I enter my credentials, iTunes says computer is already authorized
    When I attempt to play song, iTunes starts at bullet point 1 above over again.
    My attempted fixes:
    I tried everything in this support document, to no avail: http://support.apple.com/kb/TS1389 (Note: I cannot find a SC Info folder on my Mac)
    Deauthorize and then reauthorize computer
    Delete song and try to redownload from iTunes store - there's only a button that says 'purchased' with no option to redownload it
    Note: I am using only one iTunes account, and I double checked the song info - I'm authorizing the correct account - 12 songs from the same album purchased at the same time play fine. As does the song in question - from the finder. Only iTunes stubbornly refuses to play it.
    The most odd thing is that iTunes music is DRM free - the song in question was purchased only a few months ago. Thus there's no need to authorize the computer to play it.
    I was hoping that iTunes 11.1.1 would cure it - no dice.

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