HT1688 My volume down button does not work on my phone and the button on the top of my 4s does not work..I bought the insurance on the phone from apple when. It was new

My volume down button does not work on my phone and the button on the top of my 4s does not work..I bought the insurance on the phone from apple when. It was new

Check the status of your warranty here:
https://selfsolve.apple.com/agreementWarrantyDynamic.do
Make a Genius Bar appointment to have your iPhone checked:
http://www.apple.com/retail/geniusbar/

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I got this new Ipad. After a month my charger broke. So what I did is got a new charger that is not from Apple company it was from a different company. After 3 week it doesn't work anymore. What do I do. HELP ME PLEASE!!!!!!!!!!!

I got this new Ipad. After a month my charger broke. So what I did is got a new charger that is not from Apple company it was from a different company. After 3 week it doesn't work anymore. What do I do. HELP ME PLEASE!!!!!!!!!!!

Not normal. Take it (iPad, cable & charger) to an Apple Store for evaluation.
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
 Cheers, Tom

My four year old iMac is running much slower than when it was new. Any suggestions on cleaning out the cob webs?

My four year old iMac is running much slower than when it was new. Does anyone have any suggestions on what I can do to "clean it up" and get it running like it used to?

What year, screen size, CPU speed and amount of RAM installed?
To find out info about your system,
Click on the Apple symbol in the upper left of the OS X main menu bar. A drop down menu appears.
Click About this Mac. A smaller popup window appears. This gives you basic info like what version of OS X your iMac is running, the speed of your iMac's CPU and how much RAM is installed.
Click on the button that says More Info. A larger window appears giving you a complete overview of your iMac's hardware specs.
Highlight all of this info and copy/paste all of this into another reply to this post, editing out your iMac's serial number before actually posting the reply.
This will tell us everything about your iMac so we may begin to help with your iMac issues.
How full is your Mac's hard drive?
Locate your iMac's hard drive icon on the OS X desktop. Click the icon once, then use the keyboard key combination Command-I. This will give you additonal info about your iMac's internal hard drive.
Post this info in your reply here, also.
Here are some general tips to keep your Mac's hard drive trim and slim as possible
You should never, EVER let a conputer hard drive get completely full, EVER!
With Macs and OS X, you shouldn't let the hard drive get below 15 GBs or less of free data space.
If it does, it's time for some hard drive housecleaning.
Follow some of my tips for cleaning out, deleting and archiving data from your Mac's internal hard drive.
Have you emptied your Mac's Trash icon in the Dock?
If you use iPhoto, iPhoto has its own trash that needs to be emptied, also.
If you store images in other locations other than iPhoto, then you will have to weed through these to determine what to archive and what to delete.
If you use Apple Mail app, Apple Mail also has its own trash area that needs to be emptied, too!
Delete any old or no longer needed emails and/or archive to disc, flash drives or external hard drive, older emails you want to save.
Look through your other Mailboxes and other Mail categories to see If there is other mail you can archive and/or delete.
STAY AWAY FROM DELETING ANY FILES FROM OS X SYSTEM FOLDER!
Look through your Documents folder and delete any type of old useless type files like "Read Me" type files.
Again, archive to disc, flash drives, ext. hard drives or delete any old documents you no longer use or immediately need.
Look in your Applications folder, if you have applications you haven't used in a long time, if the app doesn't have a dedicated uninstaller, then you can simply drag it into the OS X Trash icon. IF the application has an uninstaller app, then use it to completely delete the app from your Mac.
To find other large files, download an app called Omni Disk Sweeper.
Download an app called OnyX for your version of OS X.
When you install and launch it, let it do its initial automatic tests, then go to the cleaning and maintenance tabs and run the maintenance tabs that let OnyX clean out all web browser cache files, web browser histories, system cache files, delete old error log files.
Typically, iTunes and iPhoto libraries are the biggest users of HD space.
move these files/data off of your internal drive to the external hard drive and deleted off of the internal hard drive.
If you have any other large folders of personal data or projects, these should be archived or moved, also, to the optical discs, flash drives or external hard drive and then either archived to disc and/or deleted off your internal hard drive.
Good Luck!

Tried to reinstall my CS6 master collection onto my iMac. It will not install - In Design, Fireworks, Premiere Pro, Encore, After Effects, Flash Professional, Photoshop, Illustrator & Prelude. Could you give me some advice. I noticed problems when I was d

Tried to reinstall my CS6 master collection onto my iMac. It will not install - In Design, Fireworks, Premiere Pro, Encore, After Effects, Flash Professional, Photoshop, Illustrator & Prelude. Could you give me some advice. I noticed problems when I was doing some 3D work and the computer kept crashing and thought I would just reinstall my software.

uninstall (using the uninstallers), clean Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 and then reinstall.

I have macbook pro i got it from craiglist, when i was updating the oprating sestem its asking me for sestem unlocking pin? where can i get it from?

i have macbook pro i got it from craiglist, when i was updating the oprating sestem its asking me for sestem unlocking pin? where can i get it from?

I would recommend wiping the system and reinstalling the OS for any used system. OS X does not have any "unlocking pin" of sorts so this may be from some third-party software on the system. The system does have a "firmware password" option that can be set to prevent booting to alternative boot environments (ie, external hard drives, safe mode, etc), but this will not prevent system updating.

After upgrading to Mountain Lion I am not able to access "security and privacy" button under "system preferences". I like to activate "find my mac" but cannot access privacy setting after upgrade. Kindly advice.

After upgrading to Mountain Lion I am not able to access "security and privacy" button under "system preferences". I like to activate "find my mac" but cannot access privacy setting after upgrade. Kindly advice.

Suddenly my imessage and facetime stop working both for iphone4 and ipad, i tried possible online solutions but it didn't work. Message such as "could not connect, check your network connection" etc... Help please am getting frustrated here....

Suddenly my imessage and facetime stop working both for iphone4 and ipad, i tried possible online solutions but it didn't work. Message such as "could not connect, check your network connection" etc... Help please am getting frustrated here....

Have you tried re-booting your WiFi router ? It may seem OK on your PC, but a re-boot may help.

I paid for a license over the phone, and never got a confirmation email. Furthermore, CC does not recognize that I've paid. Your site makes it nearly impossible for a customer to contact your soulless, monolithic company. WHERE IS MY ******* PHOTOSHOP?

I paid for a license over the phone, and never got a confirmation email. Furthermore, CC does not recognize that I've paid. Your site makes it nearly impossible for a customer to contact your soulless, monolithic company. WHERE IS MY ******* PHOTOSHOP?

Membership and Payments http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html
or
Adobe contact information - http://helpx.adobe.com/contact.html

Why my IPAD 4 BATTARY RUNS OUT IN 35 Minute from ios7 when it was ios6 it was fine

why my IPAD 4 BATTARY RUNS OUT IN 35 Minute from ios7 when it was ios6 it was fine

Try restore to Factory Default.

I bought a iphone 4 32gb verizon from apple store 4-7-11 had problem receaver exchanged 12-11 next one died no battery power works with cord dead without so 4-6-12 made apointment apple store emeryville ca they said leap year too late out of warrenty,

i bought a iphone 4 32gb verizon from apple store 4-7-11 3:00pm, had problem with receaver no sound could not hear person i called exchanged 12-11 exchanged iphone 4 32gb verizon died no battery power works with cord dead without so 4-6-12 made next available apointment apple store bay st. emeryville ca for 4-7-12 1:15pm
they said leap year added extra day so too late out of warrenty, sorry but can sell you new one i called apple said same , a company that big should take care of customers the origanel receipt should of said under date of purchess warrnty to end date following year,

That's strange, because no where in the iPhone's limited warranty does it state "365 days", but it does state 1 year. I think the only way they could get out of that is because of the battery, which is not covered by the warranty. HOWEVER, it is stated on AT&T's website that claims are handled from 31-365 days, which would explain why the Apple people acted as such. I know you have Verizon, but since it is (essentially) the same device, it's under the same warranty.
http://www.att.com/esupport/article.jsp?cv=820&sid=KB64687#fbid=MG9VDbF7hX1
Many people have had stories about issues happening as soon as their warranty expires, with products in general.
I'd just consider upgrading, and selling your old one.

HT1349 My Ipad was stolen, How can I get the serial Number from Apple. It was registered with them

I had 2 Ipads, a mac book pro and a Mac Air stolen 2 weeks ago
I am trying to locate one of the serial numbers, but cant find the last box. Can I get the serial number from Apple. It was registered and now it is not showing up as one of my products.
Thanks

The easiest way to find your serial number is this Open Itunes...click help... run diagnostics.....(tick or untick as necessary) so that you just have ticked the last two, device connectivity and device sync. run these tests. it will say no ipod/ipad found but will give results of test....scroll down to bottom of results... here you will find the serial number of your last attached devices.

After I updated user for i phone 4 s iCloud password is no way I can not phone and e-mail address has been blocked. I did not bring the solution to Turkey APPLE chief BILKOM is forgotten the password and e-mail address in the e-mail address asking for hel

After I updated user for i phone 4 s iCloud password is no way I can not phone and e-mail address has been blocked. I did not bring the solution to Turkey APPLE chief BILKOM is forgotten the password and e-mail address in the e-mail address asking for help from you I will make the iphone does not open e-mail address associated with it @hotmail.com mail to this address icloud iphone phone's password is forgotten, I want to thank you in advance for your help tell a method of opening up again.
<Email Edited by Host>

Welcome to the Apple Community.
I have asked for your email address to be edited out. Posting your address in an open thread is a sure way to be bombarded by unwanted email, remember it will be here long after you have resolved your problem, for automated detection software to find.
If you want people to contact you, enable others to see your email address in your profile.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID, verify the changes, enter the password as requested on your device and then turn off "find my phone".
You should then change your Apple ID back to its current state, verify it once again, delete the iCloud account from your device and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
Apple Topluluk hoş geldiniz.
Ben düzenlenebilir için e-posta adresi için istedi. Açık bir konu adres gönderme istenmeyen e-posta ile bombardıman bir emin yoludur, bulmak için otomatik algılama yazılımı için, size sorunu giderilmiştir sonra burada uzun olacak unutmayın.
Eğer insanlar sizinle iletişim istiyorsanız, başkalarının profilinizde e-posta adresinizi görmelerini sağlar.
Bu özellik onları çalıntı olduğunu bu işe yaramaz çalıntı telefonları için getirilmiştir.
Ancak aynı zamanda kullanıcı Apple ile Apple ID ayrıntıları değişti ve iCloud hesabı için aynı değişiklik yapmamış ortaya çıkar / iOS 7 yükseltmeden önce cihaz üzerinde My Phone bul olabilir.
Tek çözüm My Apple ID de Apple ile önceki durumuna geri Apple ID değiştirmek için, değişiklikleri doğrulamak cihazınızda talep olarak, şifreyi girin ve sonra kapatın "benim telefon bulmak".
Daha sonra tekrar bugünkü durumuna Apple ID değiştirmek gerekir, bir kez daha doğrulamak cihazınızdan iCloud hesabı silmek ve daha sonra mevcut Apple kimliği kullanarak oturum açın. Son olarak, geri bir kez daha üzerinde "benim telefon bulmak" açın.

I am working in in Singapore but i live in INDIA, I planning to buy MAC BOOK AIR so i get free support in INDIA from Apple if any wrong with MAC BOOK AIR ?

I am working in in Singapore but i live in INDIA, I planning to buy MAC BOOK AIR so i get free support in INDIA from Apple if any wrong with MAC BOOK AIR ?

Apple's warranty and support are worldwide, with an exception that does not pertain here.

I lost my phone, and find my device app wont show its offline, does this mean my phone got restore?

I lost my phone, and find my device app wont show its offline, does this mean my phone got restored

It might have been restored, turned off, or just not have a data connection to the internet (such as by removing the sim card and turning off wifi). If it appears on the devices list in Find My iPhone, you can issue a Lost Mode command, which will lock it with a passcode and display a message of your choosing if and when it goes back online (see http://help.apple.com/icloud/#/mmfc0f0165).

My ipad 4 is frozen not charged wont stay on and has a dark grey keyboard that wont go away not charging

my ipad 4 is frozen not charged wont stay on and has a dark grey keyboard that wont go away not charging

Reset the device:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, tap Settings > General > Reset > Reset All Settings

HT1688 My volume down button does not work on my phone and the button on the top of my 4s does not work..I bought the insurance on the phone from apple when. It was new

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