HT1725 A song was purchased and iTunes site indicated it was downloaded when the tab changed from "Downloaded" to "Play"...it shows up faded on my iPad and inactive. What's the problem?
I purchased a song from ITunes. The process was normal....I bought the song on and for my iPad; the site showed "downloading" and then "play". The song is showing up faded and inactive on my iPad. What is the problem?
Good question!
In my experience there is usually a problem with the download. If you paid for the song, I advise to NOT try the download again as this may charge your iTunes account/ Credit Card twice.
If it was free, what the heck, try to download it again.
OR
In the Music (orange) App if the song shows up USUALLY you can swipe left (like when you delete something) and delete the song and try to download again.
If none of this works, try contacting expresslane.apple.com
Start by clicking in the center column:
1. iTunes
2. iTune Store
3. Connecting & Downloading
4. Downloads from iTunes store incomplete or interrupted
5. Continue
6. Choose your support option (depending on time of day your options will include email, chat, call now, or schedule a callback)
Good Luck!
Similar Messages
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This has been a problem forever. I don't want to blank my devices and sync them. I just want to move files between them. It is a huge pain in a** that you can't just drag files around.
I have music from before ipods. It was put on an pc years ago that used to be linked to my current ipad2. All of my music is on the ipad2. that old pc has been reformatted and is now used as a workstation with only a few programs on it. I now have a new pc. I want my music on this pc. why am i not allowed to do this through itunes? why does syncing not take files on my ipad that aren't on my pc? why must i erase all of my data on the device in order to sync with itunes that has no data to sync?
All of the music i have purchased through itunes is fine. all of the apps are fine. what possible reason could there be for me not being permitted to take things that i own and put them on other things that i own?
I also have a new 5s. Why must i also erase this to put one friggin playlist on it?
Could i do this using an external hardrive? maybe. in an incredibly and overly laborious way. when the friggin files are right there. when i can look at them, and even play them through my pc from my ipad, but moving them over so i can put them on my phone.... **** no. the world would explode then.
The sync options should have a choice of putting all the combined data from both devices on both devices. I have absolutely no understanding of why in the year 2013 this is still a problem.
Most likely for the 10 trillionth time on this forum, how do i do this?See Recover your iTunes library from your iPod or iOS device.
While I agree that it would be nice if it was easier to transfer media from your Apple devices they should never be used as the sole location for any of your media. They are too easily lost, stolen, damaged, or corrupted. The user tip above also includes a link to a suggested library backup strategy so that you can avoid being in the same position in future.
tt2 -
My MacBook Pro HD crashed. It is all up and runmning except for one issue. I have about 200 songs on my iPhone but have only gotton 53 back on my laptop from my iPhone and those are the songs I purchased via iTunes. How do I get the rest of the songs from my iPhone back onto my HD.
The songs I'm not able to import casme from CD's. Nothing from napster etc.
I've tried and tried to import them rom iTunes vis "Library" " Import"Hey kbert73
I would do a transfer of purchases from the phone and not sync. If you sync then it will want to start over and sync music that is on the MacBook Pro. If you want to transfer the music, check out the article below that will give you multiple options on how to move. I have also provided on how to sync with multiple computers.
iTunes: How to move your music to a new computer
http://support.apple.com/kb/ht4527
Using iPhone, iPad, or iPod with multiple computers
http://support.apple.com/kb/ht1202
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
i purchased a song on my Ipod Touch 4 GEN. and i listened to it not 5 mins before i synced it with Itunes...then i looked in my Ipod music library and itunes library...GONE. but when i go to download it, like with Apps when if you have purchased an app and it get's deleted...you can have it back for FREE
and i tryed that with this song...and it says that " you have already purchased this song, would you like to buy it again?" but it wont let me get it again for free even tho i have bought it before...is there a way i can get it back with out having to pay??
HHHHHEEEELLLLPPPP!!!! PPPLLLEEEAAASSSEEE!!!!!!You buy one and only one download.
As it should have been transferred to your computer when you synced, you can contact itunes support and ask for an exception.
http://www.apple.com/support/itunes -
i've already synced my itunes on my laptop with my iphone but it's not synching all of the albums/songs. Everything was purchase through itunes so i'm not sure what the issue is.
What settings do you have in iTunes? Is it set to sync all music, it is set to sync only checked songs? Is there anything different about the songs that it is not syncing. Is it possible they were they purchased with a different Apple ID?
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I have all of my music on my ipod, but not all of it was purchased through itunes. How do I get the rest of my music on my computer?
Use a third-party utility such as Phone to Mac - Pod to Mac.
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A song I purchased on iTunes has dropped out from my iPhone - but it still shows purchased in iTunes...but it won't let me download it again.
Any ideas?Oh my gosh I had the EXACT same problem, and for ages I couldn't figure out how to fix it until today. Here's what I did:
First I went onto my computer, opened itunes, and un-installed tumblr, vine and kik. These were the apps I was having problems with (it said I had them on my phone but, like you, they didn't show).
Then I went to the itunes store, searched for each one, and it said I could update them so I did (just FYI: for tumblr a window popped up saying "please click ok to confirm you are 17 years or older", so I did that also)
When I went back to my phone and tried installing them again (still on my computer), it worked!
I hope this helps, because it was incredibly frustrating. Good luck! -
I activated iTunes Match but the songs in my iTunes library that were not purchased through iTunes did not share to my other devices. instead there is a cloud with an exclaimation point nnext to eahc one and it says errror when you mouse over the cloud. How do I get these songs to share on iTuens Match?
Well, now I feel like a real dope. I restarted iTunes (can't believe I didn't do that before) and now the TV's see the share, and the iPhone see it too (I assume the iPad sees it but I have not checked yet).
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I need to find out how to transfer all my music from my original IPOD nano to my new IPOD nano. I want to keep both and not all of my music was purchased on ITUNES. Please help!
Your music should be in your iTunes library, that is how it gets synced to the iPod. If that music is not present in the iTunes library, you will need to get a 3rd party software for the computer to get the music off the original iPod and then move it to the iTunes library to be able to sync it to the new iPod. You can see some additional information in this tip supplied by a fellow user. Syncing to a "New" Computer or replacing a "crashed" Hard Drive
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Add musicmatch songs I purchased to itunes library??
add musicmatch songs I purchased to itunes library?? when i try it tells files are protected.
Songs purchased from MusicMatch are in WMA format, and are protected using a Microsoft DRM scheme. Songs purchased from iTunes are in AAC format, and are protected using an Apple DRM scheme. Presently, neither player can play songs purchased from the other.
Windows XP -
Apple TV Internet Browsing other than You Tube and iTunes Site
Does anyone know if the AppleTV unit has internet browsing capabilities? (Beside the known you tube and iTunes sites)
Message was edited by: DR-KOOLWelcome to the Discussion Forums
No the Apple tv doesn't browse the internet. -
My old of was destroyed. How can I copy my library from my iPhone 4S to my new PC? Not all my music was purchased through iTunes.
The following user tip is worth checking through:
Recovering your iTunes library from your iPod or iOS device -
Hi everyone! I tried to install the new iOs 7 on my iphone 4, but it wasn't completed (showing error 4005). Now, my iphone is stuck on the itunes' logo with the usb cord, and I can't use my phone. And itunes doesn't detect my iphone when I connect it on my computer, so I can't put it in recovery mode or someting like that... What can I do?? I tried everything they tell me to do in the apple support but nothing seems to work. Thank you!
No problem, glad to help!
Update: my PC USB hub was connected to a USB 3 port, I connected the 30 pin cable directly to my PC, And the restore worked just fine. Restored phone from iCloud backup and seems to be working fine. -
My new Ipad 2 wifi does not charge and itunes does not find my device when pluged into my pc
My new Ipad 2 wifi does not charge and itunes does not find my device when pluged into my pc. Help
You should probably start here and go through all of the troubleshooting steps and then report back if you are still having problems.
http://support.apple.com/kb/TS1538 -
I just purchased an Apple TV. I have a pc running windows 7. It is connected to a router and the router is connected to a wireless router. I connect my iPhone, iPad and apple tv to wireless network but do not know how to put the pc on the wifi network so the Apple TV can do home share.
I don't mean to be facetious but sometimes the simplest things are overlooked. To connect to your library you have to have the computer where the iTunes library is located running and with iTunes open. It also needs to be on the same network. My network is dual band and works with either stream but a friend of mine does not. He has to set the computer and the Apple TV to the same band. Hope this helps.
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