HT1725 I am unable to download app updates. Error windows said I must order from the Canadian iTines Store. How do I switch from the US Store to the Canadian Store?
I am unable to download app updates. Error windows said I must order from the Canadian iTines Store. How do I switch from the US Store to the Canadian Store? Using iPad2.
Settings > iTunes & App Stores > tap your Apple ID: > View Apple ID > Country/Region
Regards.
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Similar Messages
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I have been using Itunes Apps for some time. Today I signed to Itunes to get Apps updated. Apple said I must update my account. I did that with a new password. Itunes said invalid support. Now what can I do?
What do you mean "invalid support"? What EXACTLY did it say? Did it say you had an unsupported SIM after updating the firmware on your phone?
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Why am I now unable to download app updates via iTunes?
I am unable to update my apps in iTunes. When I log in and search for updates, the list of apps to update populates, but when I click to download the updates, I get the message regarding content for the 17+ crowd, and I acknowledge this, but the download(s) do not start. My software is up-to-date as of today, but this problem started just before I performed the latest updates. I can, however, update directly from my iPhone/iPad,iPod. What gives?
hi. i had the same problem. i have had to download updates apps one by one and in this way worked. i think it's an apple store problem.
i have another trouble, if i click on "purchased" a pop up windows come up asking me the password, i type the password and a new pop up windows come up again asking me the password again and so on. i can't see my purchased apps.
note: i'm sure i have typed the password right, it works for normal download of apps but it doesn't allow me to see purchased apps. -
Unable to download app updates directly to iPhone
when trying to update apps from the app store directly to my iPhone, the update appears to download and go most of the way through the istallation process and then gives me an unable to download error message. I am able to download new apps directly on my iPhone without problem, but I can't update existing apps. I am usin the new 2.1 firmware, but was having the problem before I upgraded too. Any suggestions would be greatly appreciated.
There is a problem with Apple’s servers that only they can fix and the issue has been going on for several days.
According to Fly150 in another discussion, this will work.
This is a workaround only and not a fix. If you want to update the Apps while waiting for Apple to fix Updates:
1. Go to App Store
2. Select Purchased
3. Select All
4. Scroll down to find the Apps showing update
Select update on the Apps
Hopefully the red notification number will go away after the updates are applied.
Another option is to update your apps in iTunes on your computer and then sync the updated apps to the iPad.
1. Launch iTunes
2. Click on Apps in the list under the Library heading in the left Sidebar.
Click on Updates at the top in the window on the right
Update all of the apps
Connect your iPad and Sync with iTunes
If you do not see the sidebar in iTunes 11 - go to View>Show Sidebar from the iTunes menu at the top. -
Has anyone else been unable to download app updates since changing their apple id?
I've been trying to download my app updates on my phone since changing my id (as itunes apparently required) and to no avail. I have restored my phone, changed the id on my itunes store settings and still nothing but a message saying that "and apple id for username@emailaddress has already been created", umm I KNOW!! I CREATED IT!! so yeah, slightly frustrated and wanting to throw my phone at a hard surface, help please!!
I have this problem too. I've had it downloaded previously on my 1st Gen iPad, so it even shows up on my "Purchased Items" list, but no icon showing any option at all ie, Download, Purchase, Open.
Is it because the current version is not compatible with the iPad 2's latest iOS? If that is the case, isn't the App store supposed to serve the last working version?? -
Unable to download app updates
Went to Singapore on vacation, returned and my iPad now does not allow me to update my apps as it says "this account not valid for Singapore store. You must witch to the US store" how do I do that, this is only a problem on the iPad as my other I devices are ok and update ok now back in US.
Any help, advice appreciatedHad the same problem - went to the "featured tab" in App Store, scrolled down to bottom and clicked on Apple ID and logged out.. When you log back in it will tell you what store your account can access - I was then able to download all apps again...
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Unable to download app updates from the App Store app
When notified that I have app updates and the app is launched and the update "icon" is entered, nothing happens. Not sure what is going on.
There is a problem with Apple’s servers that only they can fix and the issue has been going on for several days.
According to Fly150 in another discussion, this will work.
This is a workaround only and not a fix. If you want to update the Apps while waiting for Apple to fix Updates:
1. Go to App Store
2. Select Purchased
3. Select All
4. Scroll down to find the Apps showing update
Select update on the Apps
Hopefully the red notification number will go away after the updates are applied.
Another option is to update your apps in iTunes on your computer and then sync the updated apps to the iPad.
1. Launch iTunes
2. Click on Apps in the list under the Library heading in the left Sidebar.
Click on Updates at the top in the window on the right
Update all of the apps
Connect your iPad and Sync with iTunes
If you do not see the sidebar in iTunes 11 - go to View>Show Sidebar from the iTunes menu at the top. -
IPad 2 iOS 8.1 unable to download app updates
I am unable to update any apps after 'upgrading' to 8.1 on my iPad 2. While the performance is a little better than 8.0.2, I can't download any apps. Anyone have a solution?
message returned: "iTunes could not back up the iPad "Dale's iPad" because an error occurred."
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Hi Guys - for a few days I have been having problems downloading and updating apps on my iPad and iPhone. The message cycles between waiting and downloading then eventually says unable to download app. Sometimes after many attempts it wil eventually work. I tested it on an old iPhone 3G and got the same problem so it is not an iOS 5 issue. My WI-FI connection is working fine. I was wondering if this is an App Store problem? Anyone else in the UK having this problem?
Hi John
iTunes Support wasn't of any use to me.
I have also been having another problem - with BBC iPlayer and other video streaming not working due to insufficient bandwidth, despite my overall download speed being consistently around 50Gb. This is also affecting AppleTV downloads
I am using Virgin Media as my ISP, and was wondering whether you do as well. This might be the common thread.
-Bernard -
I am unable to download apps because my iOs is not up to date. No update shows up in my General settings, how do I update my iPad?
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 4: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you are updating using wifi, locate your iPad close to your router so you don't get a wifi dropout (can cause update corruption).
Cheers, Tom -
Apps wont update after iOS 7.0.2 says "unable to download app".
iPad 2 just did the iOS 7.0.2 upgrade.
24 of my apps are grayed out and unable to use. I try to update all in the app store and it says, "Unable to download app. Could not be installed at this time" and gives me the option of Done or Retry.
I also cannot download new apps.
I have tried:
1. signing out and signing back in. credentials are correct.
2. no restrictions are enabled.
3. hard restart.
4. normal powerdown.
5. Wifi conneciton is good. verified using other streaming apps that do work.
6. 4 gigs of room still on the ipad.
Only thing I have tried is resynching with my computer.
Help! What should I do!?!There must be a real solution. I am not going to randomly delete all my apps one by one hoping that by coincidence it kick starts the waiting ones... I did this in the beginning to check what was going on and it didn't help. I think it is an apple bug and apple needs to fix it. I thought this was an apple support site and not just a place where people give random hunches (sorry, I don't want to be respectless, and I appreciate your attempt to help). I don't know how to get in touch with apple.
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I updated my iPad 2 OS to iOS 6.0..after that I am unable to download or update anything from the App Store. The MSG I get is "id not valid for US store. Go to Indian store for purchase"..never faced this problem earlier before the update to OS 6..help!!
Apple's response to my email:
"I understand that you can't update your apps using your iPad.
Apple is currently working toward a resolution for the issue you have reported. You will receive an email after the matter has been investigated and further information is available.
Thank you for your patience. Apple wants your iTunes experience to be as enjoyable as possible. Have a great day!" -
Unable to download apps when updating
When I update my apps, I get a message saying: "unable to download app Kayak and 37 others" most of these apps were on my iPad and iPhone, but somehow got deleted. Now they seem to be in some twilight zone, where they can't be downloaded from.
Is it possible for an apple service employee to delete my: "to download" list...?
I have this problem on my iPad as well as on my iPhone...Hi,
I've been struggling to find a solution to this for days but just finally stumbled across a fix which worked for me.
If you are using your home wifi as your connection, go into the network settings and change the DNS to 8.8.8.8
I wrote my original settings down first in case this didn't work so I could put them back, but it worked first time.
Give it a go!
Nigel -
Unable to download/update apps, lost App World from BB9780 and unable to download App World again
Hi, I see posts about this subject but none have helped me so far. I seem to have accumulated 3 issues
Since a couple of weeks I am unable to download apps from the app world or update apps from the app world.
1. unable to download / update apps from App World
The progress bar of the download progresses some and the it hoves me the error "There was a problem during installation, please try again".
2. While trying to fix this issue 1, the App World icon has disappeared from my BB9780. On the desktop software I see that the App World stll shows as installed on my device (version 3.1.1.121). a search on my device shows nothing though.
3. I try to fix the issue 2 by reinstalling the App World. Everything goes well untill the language selection. Final message is whether I want to replace version 3.1.1.121 with version 3.1.1.121? When continuing I receive the error "Download failed". Detailed error mesage: "909 Application authentication failure".
Please help me how to fix this. I have tried:
-battery pulls
-security wipes
-time zone synch
nothing seems to help.
Thanks in advance. RobHi, jimac.1729.
Thank you for visiting Apple Support Communities.
I understand that you are unable to download or update an App. Sometimes simply forcing all apps to close and restarting the device can resolve this issue. Also, try going through the steps outlined below.
Force an app to close in iOS
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update(iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Can't connect to the iTunes Store
-Jason H. -
After updating to ios6 I am mostly unable to download apps, about 95% of the time I get a box saying "cannot connect to iTunes Store". Have checked for more updates and been around in circles on apple tech "support", any ideas anyone?
After updating to ios6 I am mostly unable to download apps, about 95% of the time I get a box saying "cannot connect to iTunes Store". Have checked for more updates and been around in circles on apple tech "support", any ideas anyone?
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